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Thread Statistics | Show CCP posts - 2 post(s) |

Fumika Karusaka
Shadow Legion X Li3 Federation
5
|
Posted - 2014.03.11 10:21:00 -
[1] - Quote
Hello EVEians
Now firstly this method works 100% as long as you have no other issues with playing any other online games apart from EVE Online.
Basically how a socket disconnection (SD) happens is that you stop clicking on everything in EVE and perhaps alt-tab out to look at some work or Facebook or whatever and then your EVE client stop sending Data to the EVE server for a few seconds, this then means that the EVE server thinks you have DCed (disconnected) and it closes the connection.
Now the workaround or FIX or whatever you want to call it is to do the following:
PART A Firstly contact your ISP (Internet Service Provider) then you ask them to come to your home and setup your router for DIAL-UP connections over ADSL. Now for those of you tech-savy people, this means that you enable the setting named "Bridge PPPoE Frames Between WAN and Local Ports" on your routers WAN connection setting. HOWEVER be aware that this may be named differently in other routers and even be in a different place. The router I used is a D-Link.
PART B Now that you have the ability to dial out over your ADSL connection, you simply do the following: NB: I use windows 7 (as should you all) and I will be giving instructions on only Windows 7
1) Open your Network And Sharing Center 2) Click on the option to "Setup a new connection or network" 3) Now click the option to "Connect to the internet" 4) Now click on "Setup a new connection anyway" 5) Then select "No, Create a new connection" 6) Then select "Broadband (PPPoE)" 7) Now get your Username and Password from your ISP and enter it into the corresponding fields, tick the box remember password and give the connection a name then click connect.
If your settings are right and you have enabled the setting in your router mentioned in Part A then you will connect to the internet.
HOWEVER you also must do the following: Tech-savy people must assign your computer a static IP address under your LAN connection or WiFi connection. Also you must remove the "Default Gateway" and the "DNS Addresses" so that you will not get internet through that connection.
People who are now Tech-Savy should tell there ISP Technician to please give there computer a static IP address to the router and to not fill in the "Default Gateway" or "DNS Addresses"
This means that WHENEVER you need internet you must DIAL that connection. That connection can be found by clicking on the "Small Computer" looking icon in the BOTTOM right of your screen.
Now that you have an active and working dial-out connection you can play EVE Online without the SD's messing up your game-play.
I would advise CCP to PIN and LOCK this thread so that there are not 100 pages of people asking stupid questions and giving incorrect advice. No offense to those people but please test your theories and ask your ISP or local IT Technician before asking the WWW.

Evil is not just an alignment, it's a perspective |

Fumika Karusaka
Shadow Legion X Li3 Federation
5
|
Posted - 2014.03.11 10:22:00 -
[2] - Quote
RESERVED Evil is not just an alignment, it's a perspective |

Zander Kumamato
Madz Legion Madz Republic
15
|
Posted - 2014.03.11 11:24:00 -
[3] - Quote
I keep my client logged in and minimized for 12+ hours out of the day and never have these issues.
I say it is the ID-10-T or PEBKAC errors.
Try lowering your MTU.
Half of the stuff you provided isn't going to solve anything. A static IP isn't going to do anything....
You are like, Yet another tech from a company asking you for the printer model number so you can fix their web hosting issue. Keeping the customer busy for no reason. |

Fumika Karusaka
Shadow Legion X Li3 Federation
5
|
Posted - 2014.03.11 11:28:00 -
[4] - Quote
Zander Kumamato wrote:I keep my client logged in and minimized for 12+ hours out of the day and never have these issues.
I say it is the ID-10-T or PEBKAC errors.
Try lowering your MTU.
Half of the stuff you provided isn't going to solve anything. A static IP isn't going to do anything....
You are like, Yet another tech from a company asking you for the printer model number so you can fix their web hosting issue. Keeping the customer busy for no reason.
Firstly if you knew why I asked you to put in a static IP then you would realise that its got nothing to do with solving the EVE problem. So go and **** on someone elses thread.
I dont need your kind of rubbish here. Evil is not just an alignment, it's a perspective |

Pavel Sohaj
Anoikis Exploration
7
|
Posted - 2014.03.11 11:39:00 -
[5] - Quote
Ill go ahead and try this, although the socket closed issue seems weird. At one point half of TQ had this incl. almost entire corp, next time its just random drops, even during doing PvE stuff, but idk whether that counts towards the packet sending stuff which I dont understand.
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Zeph1rus
GoonWaffe Goonswarm Federation
26
|
Posted - 2014.03.11 11:43:00 -
[6] - Quote
If this works for you your problems are that your router/modem is terrible and needs to be replaced. This is not a fix for this issue, and most people should not follow your advice. |

Fumika Karusaka
Shadow Legion X Li3 Federation
6
|
Posted - 2014.03.11 11:44:00 -
[7] - Quote
Zeph1rus wrote:If this works for you your problems are that your router/modem is terrible and needs to be replaced. This is not a fix for this issue, and most people should not follow your advice.
So why would it not work for you then? Please explain your reasoning instead of bleating like a lost sheep. Evil is not just an alignment, it's a perspective |

Zeph1rus
GoonWaffe Goonswarm Federation
26
|
Posted - 2014.03.11 11:47:00 -
[8] - Quote
Fumika Karusaka wrote:Zeph1rus wrote:If this works for you your problems are that your router/modem is terrible and needs to be replaced. This is not a fix for this issue, and most people should not follow your advice. So why would it not work for you then? Please explain your reasoning instead of bleating like a lost sheep.
Because I have a cable modem, which doesn't use PPPoE. If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router.
This is troubleshooting 101. |

Fumika Karusaka
Shadow Legion X Li3 Federation
6
|
Posted - 2014.03.11 11:49:00 -
[9] - Quote
Zeph1rus wrote:Fumika Karusaka wrote:Zeph1rus wrote:If this works for you your problems are that your router/modem is terrible and needs to be replaced. This is not a fix for this issue, and most people should not follow your advice. So why would it not work for you then? Please explain your reasoning instead of bleating like a lost sheep. Because I have a cable modem, which doesn't use PPPoE. If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router. This is troubleshooting 101.
As stated in the HEADER in CAPITAL LETTERS, this is a fix for ADSL which uses (here is South Africa) PPPoE.
So please retract your comment Evil is not just an alignment, it's a perspective |

Pavel Sohaj
Anoikis Exploration
7
|
Posted - 2014.03.11 11:50:00 -
[10] - Quote
Zeph1rus wrote:Fumika Karusaka wrote:Zeph1rus wrote:If this works for you your problems are that your router/modem is terrible and needs to be replaced. This is not a fix for this issue, and most people should not follow your advice. So why would it not work for you then? Please explain your reasoning instead of bleating like a lost sheep. Because I have a cable modem, which doesn't use PPPoE. If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router. This is troubleshooting 101.
Just for me again - my modem worked fine for 2 years playing, it started happening not long ago after one patch. CCP did patch my router or smth? ^^ |

Zeph1rus
GoonWaffe Goonswarm Federation
26
|
Posted - 2014.03.11 11:51:00 -
[11] - Quote
Fumika Karusaka wrote:Zeph1rus wrote:Fumika Karusaka wrote:Zeph1rus wrote:If this works for you your problems are that your router/modem is terrible and needs to be replaced. This is not a fix for this issue, and most people should not follow your advice. So why would it not work for you then? Please explain your reasoning instead of bleating like a lost sheep. Because I have a cable modem, which doesn't use PPPoE. If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router. This is troubleshooting 101. As stated in the HEADER in CAPITAL LETTERS, this is a fix for ADSL which uses (here is South Africa) PPPoE. So please retract your comment
Please read my goddamn post. |

Fumika Karusaka
Shadow Legion X Li3 Federation
6
|
Posted - 2014.03.11 12:04:00 -
[12] - Quote
Zeph1rus wrote:Fumika Karusaka wrote:Zeph1rus wrote:Fumika Karusaka wrote:Zeph1rus wrote:If this works for you your problems are that your router/modem is terrible and needs to be replaced. This is not a fix for this issue, and most people should not follow your advice. So why would it not work for you then? Please explain your reasoning instead of bleating like a lost sheep. Because I have a cable modem, which doesn't use PPPoE. If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router. This is troubleshooting 101. As stated in the HEADER in CAPITAL LETTERS, this is a fix for ADSL which uses (here is South Africa) PPPoE. So please retract your comment Please read my goddamn post.
Right now read the post I replied to you where I stated "(here is South Africa)". Now you use cable internet, undoubtedly you are not living in South Africa. Your internet uses a protocol which is not supported in South Africa, and undoubtedly that is why you have such a fantastic connection.
BTW I have changed the header to reflect the SPECIFIC nature of this fix, since you pointed it out. Evil is not just an alignment, it's a perspective |

Zeph1rus
GoonWaffe Goonswarm Federation
26
|
Posted - 2014.03.11 12:10:00 -
[13] - Quote
I will quote it again, for clarity.
If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router.
Irrelevant of how terrible your internet is this is a problem with your router. All you are doing here is telling people who don't necessarily know any better how to break their internet connection. |

Fumika Karusaka
Shadow Legion X Li3 Federation
6
|
Posted - 2014.03.11 12:14:00 -
[14] - Quote
Zeph1rus wrote:I will quote it again, for clarity.
If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router.
Irrelevant of how terrible your internet is this is a problem with your router. All you are doing here is telling people who don't necessarily know any better how to break their internet connection.
You know if you knew that your answer was right you would have to come here and test it with different routers on this internet. However lets say you are right, then I simply grab a router here BRAND new and plug it in and get a socket disconnect in 15mins of inactivity.
So then I go to work and try the same thing there and get the same results. Now I try my fix on both work and home and use the original routers that gave the issue and its fixed. This is how Technicians solve issues. But replacing UNKNOWN hardware with KNOWN good hardware and observing the result.
Please go TROLL somewhere else. Evil is not just an alignment, it's a perspective |

Zeph1rus
GoonWaffe Goonswarm Federation
26
|
Posted - 2014.03.11 12:20:00 -
[15] - Quote
Fumika Karusaka wrote:Zeph1rus wrote:I will quote it again, for clarity.
If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router.
Irrelevant of how terrible your internet is this is a problem with your router. All you are doing here is telling people who don't necessarily know any better how to break their internet connection. You know if you knew that your answer was right you would have to come here and test it with different routers on this internet. However lets say you are right, then I simply grab a router here BRAND new and plug it in and get a socket disconnect in 15mins of inactivity. So then I go to work and try the same thing there and get the same results. Now I try my fix on both work and home and use the original routers that gave the issue and its fixed. This is how Technicians solve issues. But replacing UNKNOWN hardware with KNOWN good hardware and observing the result. Please go TROLL somewhere else.
Technicians solve problems by understanding them and not flailing in the dark. You DON'T understand this.
If you are reading this looking for a solution please do not follow these instructions. Instead look at adjusting your MTU, contacting your ISP or replacing your router. |

Bezdar22
0utLaw. Northern Coalition.
1
|
Posted - 2014.03.11 12:54:00 -
[16] - Quote
Zeph1rus wrote:Fumika Karusaka wrote:Zeph1rus wrote:I will quote it again, for clarity.
If you are having issues that are solved by directly creating a PPPoE connection rather than letting your router do it, your problem is your router.
Irrelevant of how terrible your internet is this is a problem with your router. All you are doing here is telling people who don't necessarily know any better how to break their internet connection. You know if you knew that your answer was right you would have to come here and test it with different routers on this internet. However lets say you are right, then I simply grab a router here BRAND new and plug it in and get a socket disconnect in 15mins of inactivity. So then I go to work and try the same thing there and get the same results. Now I try my fix on both work and home and use the original routers that gave the issue and its fixed. This is how Technicians solve issues. But replacing UNKNOWN hardware with KNOWN good hardware and observing the result. Please go TROLL somewhere else. Technicians solve problems by understanding them and not flailing in the dark. You DON'T understand this. If you are reading this looking for a solution please do not follow these instructions. Instead look at adjusting your MTU, contacting your ISP or replacing your router.
i understand ur pain ... now i m playing eve 4 years now with same router same connection.. never had problem i mean this socket issue problem and suddenly CCP last patch changed everything ... so i think CCP should fix that .. at least CCP should post that solution..
now i dont think this is a solution .. i mean i have to call my ISP then wait for everrrrrr and come home??? if u say this is a solution then VPN also solve this problem .. then why not i use VPN its much easier u dont have to call any one
last thing is neither of these is solution ..
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CCP Eterne
C C P C C P Alliance
3332

|
Posted - 2014.03.11 17:38:00 -
[17] - Quote
I have removed some off-topic and troll posts from this thread. EVE Online/DUST 514 Community Representative GÇ+ EVE Illuminati GÇ+ Fiction Adept
@CCP_Eterne GÇ+ @EVE_LiveEvents |
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Michael Weaver
Federal Navy Academy Gallente Federation
2
|
Posted - 2014.03.12 13:16:00 -
[18] - Quote
I would advise against this unless you really know what you are doing.
This "Fix" does nothing else than moving processing of PPPoE communication from your ADSL router/modem to your PC and eliminating one NAT step.
Which also means that if you have more than one PC on local network you will effectively cut Internet access to other computers. And it can also mean that your PC will get assigned a public IP address which directly exposes it to the Internet and if your firewall and security settings are not up to date you are much more likely to get attacked by some random virus.
It might help if your ADSL router is faulty/slow or unable to process network traffic correctly, but it definitely is not a magic cure and if this was the case, changing the router/modem to a more powerful/recent model would be the correct action. |

Fumika Karusaka
Shadow Legion X Li3 Federation
7
|
Posted - 2014.03.12 14:25:00 -
[19] - Quote
Michael Weaver wrote:I would advise against this unless you really know what you are doing.
This "Fix" does nothing else than moving processing of PPPoE communication from your ADSL router/modem to your PC and eliminating one NAT step.
Which also means that if you have more than one PC on local network you will effectively cut Internet access to other computers. And it can also mean that your PC will get assigned a public IP address which directly exposes it to the Internet and if your firewall and security settings are not up to date you are much more likely to get attacked by some random virus.
It might help if your ADSL router is faulty/slow or unable to process network traffic correctly, but it definitely is not a magic cure and if this was the case, changing the router/modem to a more powerful/recent model would be the correct action.
Unfortunately I must disagree with you, firstly you will not cut off the internet or communication with the other computers on your network.
The fact that you stated that means that you do not actually know how this fix works at all. So unfortunately that makes your comment worthless.
Sorry. Evil is not just an alignment, it's a perspective |
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CCP Eterne
C C P C C P Alliance
3333

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Posted - 2014.03.12 17:13:00 -
[20] - Quote
Locking this thread, as people are simply using it to argue about the technical knowledge of each other. EVE Online/DUST 514 Community Representative GÇ+ EVE Illuminati GÇ+ Fiction Adept
@CCP_Eterne GÇ+ @EVE_LiveEvents |
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