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Alpha Centauri
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Posted - 2003.09.19 13:48:00 -
[1]
I jumped through a gate and ALL the mods on my indy are gone! :(
nothing, no hi, med or low, vanished!
I want them back, seriously, who do I ask, the petition 'other' option gives me an error?
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WhiteDwarf
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Posted - 2003.09.19 13:51:00 -
[2]
CCP's policy is quite clear.
Pretty much under no circumstances will you get your stuff back, they don't want to set that kind of precsdent.
They hope people just bite the bullet and don't cancel.
"Trust No One" |

Athule Snanm
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Posted - 2003.09.19 13:53:00 -
[3]
I had that once, chances are you just need to relog and/or dock/undock and they'll magically re-appear.
I suspect that if they did vanish it would be easy for them to see your items had vanished - just like with the courier missions that go wrong.
_______________________________
Doomheim - EVE's only hygiene! |

drunkenmaster
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Posted - 2003.09.19 14:02:00 -
[4]
I've lost quite a few items (trade window at downtime/CTD's, mostly) and have *always* recieved them back, sometimes quickly, sometimes, it's taken a day.
The only ones where it is hard to get stuff back is normally in battle, and, seeing as I don't lose many ships, I haven't had these sort of problems yet.
I'm not sure whether the logs will show this information, though. .
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WhiteDwarf
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Posted - 2003.09.19 14:03:00 -
[5]
I've never even tried asking for any items back, not worth the energy.
"Trust No One" |

Discorporation
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Posted - 2003.09.19 14:04:00 -
[6]
Quote: CCP's policy is quite clear.
Pretty much under no circumstances will you get your stuff back, they don't want to set that kind of precsdent.
They hope people just bite the bullet and don't cancel.
Simply not true.
[Heterocephalus glaber]
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Danton Marcellus
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Posted - 2003.09.19 14:06:00 -
[7]
Edited by: Danton Marcellus on 19/09/2003 14:08:56 Pirates now have found ways to hide inside the warpgates midwarp and strip your ship as you pass! 
Oh and about losing stuff due to downtime and CTDs during a trade I've not gotten anything back.
Convert Stations
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cold lazarus
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Posted - 2003.09.19 14:09:00 -
[8]
Quote: I've never even tried asking for any items back, not worth the energy.
Yet you post so much on the forums.
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Vegeta
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Posted - 2003.09.19 14:14:00 -
[9]
the emperor is dead
2005.04.25 16:40:42 combat Your 1400mm Howitzer Artillery II perfectly strikes LawrenceNewton [WARAG], wrecking for 2706.9 damage.
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Psy Corp
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Posted - 2003.09.19 14:15:00 -
[10]
i was about the first one to loose stuff with a trade window open at downtime.. and i dident get **** back.. have never gotten anything back that i have lost due to a bugg... i have even stoped trying now... its just not that often anyone gets anything back
I Have The Power Of The Mighty Lo.0lipop..
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Golden Leaf
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Posted - 2003.09.19 14:18:00 -
[11]
They dont. They dont even try to verify how it happen.
"Sorry for the inconvenience this has caused you." -Solved
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Pudee
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Posted - 2003.09.19 14:21:00 -
[12]
ROFL know what I got in my e-mail inbox last night ? A customer satisfaction survey regarding their competency in dealing with my last petition. Just goes to show how little atention they pay to the forums or they would not need to ask 
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Earthan
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Posted - 2003.09.19 14:29:00 -
[13]
Quote: I jumped through a gate and ALL the mods on my indy are gone! :(
nothing, no hi, med or low, vanished!
I want them back, seriously, who do I ask, the petition 'other' option gives me an error?
I feel really sorry for you.
Scary,really scarry.
I think about my 5 miner 2 ,i think i will now transport them in cargo between systyems.
Stars, stars like dust, all around me.... |

Earthan
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Posted - 2003.09.19 14:31:00 -
[14]
Quote: Edited by: Danton Marcellus on 19/09/2003 14:08:56 Pirates now have found ways to hide inside the warpgates midwarp and strip your ship as you pass!  .....
lol
Stars, stars like dust, all around me.... |

Daesdemona
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Posted - 2003.09.19 14:33:00 -
[15]
its a new feature.
----------------------------------------------- Bart: "Do you even have a job any more?" Homer: "I think its obvious that I Don't" ----------------------------------------------- |

Alpha Centauri
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Posted - 2003.09.19 14:55:00 -
[16]
Well I am one to panic :] turns out i just had to relog and clear my cache, to add my skill points where also reset and all I had was base skills again.
Anyway the help channel was great to help out and fixed this extremely scary problem in a few seconds, cheers.
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Shock
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Posted - 2003.09.19 14:58:00 -
[17]
You wouldn't happen to use the Peralles jumpgate would you? --- soonÖ |

Data Loss
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Posted - 2003.09.19 15:23:00 -
[18]
use logserver, it happens to stabilize eve quite a bit, and if something happens it records it. its real cool, before you leave station make sure you equip everything as if you just put it on so they have a list of what you have on.
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Lu'cesha
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Posted - 2003.09.19 15:26:00 -
[19]
Quote: Pirates now have found ways to hide inside the warpgates midwarp and strip your ship as you pass! quote]
 brilliant  
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Golden Leaf
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Posted - 2003.09.22 03:34:00 -
[20]
/bump
Well I lost all items on high slot. This is 2nd time to me.(lost 20mil isk before) I want to know how many ppl lost items/isk. and What did CCP do.
VOTE! a.How many times. b.What did CCP do. c.How much worth items.
--- a. 2 b. Nothing c. 30mil total
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Presidio
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Posted - 2003.09.22 03:43:00 -
[21]
I lost an unlimited production run rupture BP, never got it back, and I petitioned.
Oh well. -
"Passivity is fatal to us. Our goal is to make the enemy passive." Mao Tse-tung
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Adliger Krieger
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Posted - 2003.09.22 04:01:00 -
[22]
Youve lost isk going through a jumpgate? How did you get it in your cargo hold? I thought it stayed in the bank. 
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Golden Leaf
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Posted - 2003.09.22 04:10:00 -
[23]
Shut up Adliger Krieger. Ive lost 3119 of Robotics. That is.
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Bashar
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Posted - 2003.09.22 04:25:00 -
[24]
To get ISK into your cargo hold so you too can lose it, just dock then open your wallet and drag the big icon of the Z with the blue coins into your hangar then set the amount in the popup dialogue, now put the credits into your hold...and go get mugged
regards, Bashar Miles Teg Shop Smart, Shop BasharMart! |

Drutort
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Posted - 2003.09.22 09:31:00 -
[25]
Quote: its a new feature.
ahaha new feature...
ya i would like to see one...
nah you want feature the one in my sig is a nice simple feature 
but that would suck for BB ppl to jump and end up with no guns and nothing LOL...
I wonder what could cause something like that....
i could see if this was some kind of problem that could be exploited you would find a lot more pirates staying in jump in points LOL...
support Idea: QuickInfo an alternative to ShowInfo
my MoBlog |

Drutort
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Posted - 2003.09.22 09:33:00 -
[26]
Quote: use logserver, it happens to stabilize eve quite a bit, and if something happens it records it. its real cool, before you leave station make sure you equip everything as if you just put it on so they have a list of what you have on.
if we have to go through that much ****... then i dont want to play this game... knowing that just by traveling i could lose items for no reason... come on this is really lame support Idea: QuickInfo an alternative to ShowInfo
my MoBlog |

Rising Sin
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Posted - 2003.09.22 12:04:00 -
[27]
Jumping was never supposed to not take all your modules. This was fixed in the last patch.
-- "If they're shooting at you, you know you must be doing something right." |

Saturn
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Posted - 2003.09.22 12:22:00 -
[28]
After last weeks little patch I lost all my high slot turret items (the pulse weapons stayed for some reason and the crystals were mounted into empty slots), but it had nothing to do with a warp gate.
I simply logged on, left station and noticed that all my High slot turret weapons were gone.
Im not to fond of losing Tachyon beams so I petitioned (3rd one in 3 days due to a couple of blackholes in popular systems). We're still playing email tag on this last petition.
To complicate the petition I also had a hanger with items that wont move. Could drag stuff into it and leave it but it definatly wont come back out.
They fixed the hanger problem yesterday and freed up my items. Now Im just waiting for the lost gun problem to be fixed. _________ "Our inmates are dedicated to producing the best license plates for your ships." -Saturn, Warden and CEO of Prison Corp |

Gigi Ana
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Posted - 2003.09.22 13:01:00 -
[29]
Edited by: Gigi Ana on 22/09/2003 17:10:14 Interestingly, I had something similar happen, except my ship (Imicus, I'm new, give me a break) also lost all slots ... the fitting window came up with no slots available, no cap, no anything ...
The ship would still fly, but it had no modules and therefore couldn't fire.
Tried relogging, clearing cache, activating a different ship (which worked fine), re-activating the Imicus (still broke).
Launched in the Imicus, ejected, re-boarded, still broken.
Went to another station, still broken ... repackaged the ship and then assembled it ... recovered the low- and medium-slot items (high-slot items were just gone) and the ship returned to normal (fitting window works, etc).
Something mighty odd going on somewhere in the bowels of the code ...
EDIT: This was with build 1217!
~Gigi~ |

Golden Leaf
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Posted - 2003.09.22 14:53:00 -
[30]
/bump
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Kuga
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Posted - 2003.09.22 15:34:00 -
[31]
happened to me an hour ago. jumped to system and all modules are gone. what is even worse: im in the middle of nowhere and i can not warp....
until they pry our dead hand off the keyboard |

Qinoly
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Posted - 2003.09.22 15:42:00 -
[32]
Quote: Jumping was never supposed to not take all your modules. This was fixed in the last patch.
Hate to interrupt, but its not fixed, happened to me on the Test server yesterday. I filed a bugreport with log-server data. |

Lurk
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Posted - 2003.09.22 17:00:00 -
[33]
I just lost one of my weapons, the strange thing is that the ammo is still in the slot just with no weapon in it.
This should be proof enough to replace it - if they don't they should proof me how you can get ammo into an empty slot ...
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Golden Leaf
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Posted - 2003.09.22 18:17:00 -
[34]
/bump
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Gigi Ana
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Posted - 2003.09.22 18:29:00 -
[35]
Quote: /bump
Be careful, Golden Leaf, bumping posts is frowned upon ... don't want to see you get in trouble!
~Gigi~ |

Danton Marcellus
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Posted - 2003.09.22 18:40:00 -
[36]
Just lost my bestower peashooter yesterday, found an empty highslot loaded with ammo upon refitting. 
Convert Stations
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Golden Leaf
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Posted - 2003.09.22 18:40:00 -
[37]
No problem Gigi I have been in trouble already. That's why I bump this thread.
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Saturn
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Posted - 2003.09.22 21:33:00 -
[38]
Well, I just recieved the email that states how they can do nothing about my lost guns.
I will send them the screen shot of the High slots fitted with only crystals. Not sure it will help though.
I am really starting to dread patches. Maybe its best to take the patch day off and not play for a few days. _________ "Our inmates are dedicated to producing the best license plates for your ships." -Saturn, Warden and CEO of Prison Corp |

Drutort
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Posted - 2003.09.22 21:40:00 -
[39]
man you guys are freaken me out!!
hmm i guess i better put crap stock guns only...
if they dont do anytihng with your proof of only ammo in the high slots then i dont know what else will show it... i mean you cant put just ammo in high slots LOL this is probably a rare but BAD BUG!! support Idea: QuickInfo an alternative to ShowInfo
my MoBlog |

Golden Leaf
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Posted - 2003.09.23 02:44:00 -
[40]
Quote: Well, I just recieved the email that states how they can do nothing about my lost guns.
Don't you think they should do refund or something, If CCP are running MMO-Game. Who is runnig EVE. Yes CCP Why they can't?
Quote: We do not mean that we have still to try to find verification through the logs. We already have and I am afraid we were unable to effectively locate any anomalies that would cause a problem like the one you described. Our logs are rather limited in respect to incidents like these.
This is what I recieved fron CCP when I lost 3119 of robotics.(about 20mil isk worth)
Don't make MMO which loses items often rather.
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Saturn
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Posted - 2003.09.23 11:20:00 -
[41]
Quote:
Don't you think they should do refund or something, If CCP are running MMO-Game. Who is runnig EVE. Yes CCP Why they can't?
A refund would be nice. Doesnt look like there going to take that route though.
I dont know which bothers me more. The money wasted on the guns lost or the time spent to aquire and fit such items wasted.
I guess this is their way of preventing false missing item petitions. _________ "Our inmates are dedicated to producing the best license plates for your ships." -Saturn, Warden and CEO of Prison Corp |

Asmodia
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Posted - 2003.09.23 11:22:00 -
[42]
Quote: I jumped through a gate and ALL the mods on my indy are gone! :(
nothing, no hi, med or low, vanished!
I want them back, seriously, who do I ask, the petition 'other' option gives me an error?
Could it we u use the 'indi overload' Exploit ?
then i can only say 'good job CCP ' 
------------------------------------------------ CEO of Spectre Syndicate - Curse Alliance ------------------------------------------------ |

Saturn
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Posted - 2003.09.23 11:53:00 -
[43]
Well here is a shot of the lowest stat battle ship in the game.
http://eve-online.custhelp.com/cgi-bin/eve_online.cfg/php/enduser/fattach_get.php?p_sid=x4mDJ1Ug&p_id=030918-000278&p_tbl=1&p_created=1064317400
Here is the shot of a ship that is only good if you want to fly quick or throw crystals at someone.
http://eve-online.custhelp.com/cgi-bin/eve_online.cfg/php/enduser/fattach_get.php?p_sid=x4mDJ1Ug&p_id=030918-000278&p_tbl=1&p_created=1064317257
I just now before the downtime had it happen again to the same Battle ship and also to a blackbird now.
Not sure if filing a petition is even worth it considering they (after 5 days of debate) decided not to help on the first one. _________ "Our inmates are dedicated to producing the best license plates for your ships." -Saturn, Warden and CEO of Prison Corp |

Golden Leaf
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Posted - 2003.09.25 07:39:00 -
[44]
WTF auto-response? Man! It's Terrible support. I won't accept any apologies anymore! It's 2nd time to me!
JUST REFUND TO ALL PLAYER WHO LOST ITEMS!
I love this game, and I just want to play normally! That's all.
Quote: Auto-response (**** ****) 09/22/2003 07:47 PM Hi
Due to the extreme load we are experiencing at Customer Support, we have not been able to answer your request. Please accept our apologies for any inconvenience this may cause you and we want to thank you for your patience.
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Drutort
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Posted - 2003.09.25 08:47:00 -
[45]
man thats some messed up ****... that must suck     support Idea: QuickInfo an alternative to ShowInfo
my MoBlog |

Zodiac Laserstorm
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Posted - 2003.09.25 09:26:00 -
[46]
Refund to all players... 
*caugh* Sorry there, it came over me.
Seriously though: Do you know what happens to you in a few other games if you lose an item? Nothing. And if you petition about it. "I can not help you with that".
Be glad they DO look at this.
Now, can we finally let this thread die, or will it need a mod to lock it because Goldenleaf keeps bumping it? 
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Kane Jacobs
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Posted - 2003.09.25 09:38:00 -
[47]
To all who say "you will never get your stuff back...."
I did.
_______________________________________________
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Lurk
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Posted - 2003.09.25 13:29:00 -
[48]
Man I lost one of my 425mm Railguns - it's not that it hurts me but i'm about 80 jumps from my production station so i could easily build me a new one but i don't want to fly freaking 160 jumps just because EVE decides to take my gun away.
I mean how could i exploit this - it would be ridiculous. Why should i petition that, i have over 100 mil in my wallet why should i "cheat" me a 1 mil gun ? that's makes no sense, simple.
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Lurk
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Posted - 2003.09.25 13:29:00 -
[49]
Quote: To all who say "you will never get your stuff back...."
I did.
You seem to be lucky, i don't even get an answer to my petition ....
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Adliger Krieger
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Posted - 2003.10.03 13:07:00 -
[50]
Shut up Golden Leaf. You are just doing it wrong. When you "Jettison" something it means you dump it into space. Viola, problam solved.
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