Pages: 1 2 :: [one page] |
Author |
Thread Statistics | Show CCP posts - 3 post(s) |
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CCP Falcon
9005

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Posted - 2014.09.21 17:01:00 -
[1] - Quote
Hey guys,
We're currently experiencing network issues which has caused a number of disconnects from Tranquility.
Our operations team are working on resolving these issues, and we hope to have normal service restored soon.
Apologies for any inconvenience this may cause.
UPDATES:
CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3 |
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Ki Huren
The Dark Squires
0
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Posted - 2014.09.21 17:02:00 -
[2] - Quote
Thanks for the update |

Solecist Project
I'm So Meta Even This Acronym
10124
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Posted - 2014.09.21 17:03:00 -
[3] - Quote
Thank you! Meta Portrait: umm, looks like youre 'busy', young love, sexual and sensual, soft&warm, OMG naked???, are you kissin or blo..., so much feels, most sexually suggestive pic I've seen. I make it feel real... The universe ... is sexy ...... https://forums.eveonline.com/default.aspx?g=posts&m=5036238#post5036238 |

Dreistein
Ter ang nog saas on a leppen 101010 Alliance
7
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Posted - 2014.09.21 17:05:00 -
[4] - Quote
Quote:OFFLINE MODE You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.
Whoaaaaa we got some online content ?
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Caviar Liberta
Moira. Villore Accords
681
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Posted - 2014.09.21 17:05:00 -
[5] - Quote
CCP Falcon wrote:Hey guys,
We're currently experiencing network issues which has caused a number of disconnects from Tranquility.
Our operations team are working on resolving these issues, and we hope to have normal service restored soon.
Apologies for any inconvenience this may cause.
UPDATES:
Thanks for the Update.
I always go here first when I get dropped from the server.
Thanks Chribba |

Kedar Lwmys
Touring New Eden Haven.
1
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Posted - 2014.09.21 17:07:00 -
[6] - Quote
Ah good, I was afraid something was wrong at my end. Client acting very strange, and/or not connecting/responding. |
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Chribba
Otherworld Enterprises Otherworld Empire
12898
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Posted - 2014.09.21 17:11:00 -
[7] - Quote
Caviar Liberta wrote:CCP Falcon wrote:Hey guys,
We're currently experiencing network issues which has caused a number of disconnects from Tranquility.
Our operations team are working on resolving these issues, and we hope to have normal service restored soon.
Apologies for any inconvenience this may cause.
UPDATES:
Thanks for the Update. I always go here first when I get dropped from the server. Thanks Chribba /bows/ And I thank you (and others for going there to check since I can usually also confirm something is wrong when the visitor numbers go from 10-20 to hundreds, you can use that too in the bottom left corner)
/c
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Sine Wave
A Country Of Slightly Less Than Stellar Standards Brothers of Tangra
0
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Posted - 2014.09.21 17:12:00 -
[8] - Quote
ccp falcon its all good thanks for the updates |

Mia Chick
DeepSpace Manufacturers Brothers of Tangra
2
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Posted - 2014.09.21 17:12:00 -
[9] - Quote
Thank you!
:-) http://youtu.be/Q7_rnoR_wFU |

g00fball
Brave Newbies Inc. Brave Collective
0
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Posted - 2014.09.21 17:14:00 -
[10] - Quote
CCP Falcon wrote:Hey guys,
We're currently experiencing network issues which has caused a number of disconnects from Tranquility.
Our operations team are working on resolving these issues, and we hope to have normal service restored soon.
Apologies for any inconvenience this may cause.
UPDATES:
yes we all know by now that your network is garbage. it's nothing particular new as it happens daily  |

Stubnitz
Joyful Endeavours
28
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Posted - 2014.09.21 17:14:00 -
[11] - Quote
Thanks for info:)
Still sucks... reconnected and in medical clone...ship and plants lost |

Woods Ultama
Infinite Point Nulli Secunda
1
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Posted - 2014.09.21 17:17:00 -
[12] - Quote
As we pay for game time here what is CCP going to do to reimburse their customers for the inability to play the game? What is the current policy? |

MIRMIDON
V0y4g3rs
3
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Posted - 2014.09.21 17:20:00 -
[13] - Quote
I lost ship and clone also.Asked for reimburse.
Are there going to be reimbursements? |

Solecist Project
I'm So Meta Even This Acronym
10125
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Posted - 2014.09.21 17:22:00 -
[14] - Quote
MIRMIDON wrote:I lost ship and clone also.Asked for reimburse.
Are there going to be reimbursements? Most likely, as there was a looooot of people affected.
Might take a while though. Meta Portrait: umm, looks like youre 'busy', young love, sexual and sensual, soft&warm, OMG naked???, are you kissin or blo..., so much feels, most sexually suggestive pic I've seen. I make it feel real... The universe ... is sexy ...... https://forums.eveonline.com/default.aspx?g=posts&m=5036238#post5036238 |
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CCP Falcon
9006

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Posted - 2014.09.21 17:22:00 -
[15] - Quote
MIRMIDON wrote:I lost ship and clone also.Asked for reimburse.
Are there going to be reimbursements?
This is a customer support decision, so I'll have to defer to them for this one.
You'll get a response to your ticket either way which will answer your question.

CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3 |
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Anslo
Scope Works
13258
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Posted - 2014.09.21 17:23:00 -
[16] - Quote
Woods Ultama wrote:As we pay for game time here what is CCP going to do to reimburse their customers for the inability to play the game? What is the current policy? To ban whiney **** stirring scrubs like you.
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Dreistein
Ter ang nog saas on a leppen 101010 Alliance
7
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Posted - 2014.09.21 17:23:00 -
[17] - Quote
Thanx for speedy restart Falcon I'll buy you a beer @ next fanfest |

Random Nardieu
Lone Star Warriors Yulai Federation
20
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Posted - 2014.09.21 17:24:00 -
[18] - Quote
Woods Ultama wrote:As we pay for game time here what is CCP going to do to reimburse their customers for the inability to play the game? What is the current policy?
I hope this is a joke, right? Otherwise you are pathetic... |

God Arthie
Steel and Strong Wormhole Holders
14
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Posted - 2014.09.21 17:25:00 -
[19] - Quote
Woods Ultama wrote:As we pay for game time here what is CCP going to do to reimburse their customers for the inability to play the game? What is the current policy?
CCP Falcon wrote: ... Apologies for any inconvenience this may cause. ...
Unless you are in some CCP loving corp (where they have their alts) you will only get "sorry for the inconvenience". |

MIRMIDON
V0y4g3rs
3
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Posted - 2014.09.21 17:26:00 -
[20] - Quote
CCP Falcon wrote:MIRMIDON wrote:I lost ship and clone also.Asked for reimburse.
Are there going to be reimbursements? This is a customer support decision, so I'll have to defer to them for this one. You'll get a response to your ticket either way which will answer your question. 
Thank you. |

Dreistein
Ter ang nog saas on a leppen 101010 Alliance
8
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Posted - 2014.09.21 17:28:00 -
[21] - Quote
[/quote]
Unless you are in some CCP loving corp (where they have their alts) you will only get "sorry for the inconvenience".[/quote]
which is enough.
I dare you to make a game half as good and half as stable as EvE, and I pay double to price to join it.
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Equie Bloom
Shadow Monolith The Gorgon Spawn
0
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Posted - 2014.09.21 17:29:00 -
[22] - Quote
http://i.imgur.com/oXWwVMt.png show must go on! |

Solecist Project
I'm So Meta Even This Acronym
10125
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Posted - 2014.09.21 17:30:00 -
[23] - Quote
I think the saddest part about this issue is the fact that ... ... when I checked the last time, it said 39k+ accounts logged in. Meta Portrait: umm, looks like youre 'busy', young love, sexual and sensual, soft&warm, OMG naked???, are you kissin or blo..., so much feels, most sexually suggestive pic I've seen. I make it feel real... The universe ... is sexy ...... https://forums.eveonline.com/default.aspx?g=posts&m=5036238#post5036238 |

God Arthie
Steel and Strong Wormhole Holders
14
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Posted - 2014.09.21 17:37:00 -
[24] - Quote
Unless you are in some CCP loving corp (where they have their alts) you will only get "sorry for the inconvenience".[/quote]
which is enough.
I dare you to make a game half as good and half as stable as EvE, and I pay double to price to join it. [/quote]
For stability pick any MMO(the EVE is the only one that goes down daily at least once). About being good, if you consider how many times CCP breaks the game, once again, pick any MMO (and check wormhole forums for the latest f*ckup), but if you would like to consider overall quality (the game only, not support , gm's and devs) EVE is still the only choice. |

KIller Wabbit
The Scope Gallente Federation
742
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Posted - 2014.09.21 18:15:00 -
[25] - Quote
God Arthie wrote: EVE is still the only choice.
Looking forward to choice.
CCP .. always first with the wrong stuff CSM .. CCP Shills with a vacation plan
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Dreistein
Ter ang nog saas on a leppen 101010 Alliance
8
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Posted - 2014.09.21 18:22:00 -
[26] - Quote
God Arthie wrote:
For stability pick any MMO(the EVE is the only one that goes down daily at least once). About being good, if you consider how many times CCP breaks the game, once again, pick any MMO (and check wormhole forums for the latest f*ckup), but if you would like to consider overall quality (the game only, not support , gm's and devs) EVE is still the only choice.
I see your point.
I started playing online games on BBS systems in the 1990's (or was it late 80's ? It was using dial-up line) when few people knew what www was. Counting everything from 'Tradewars' to 'EvE' , I completely agree with "if you would like to consider overall quality EVE is still the only choice"
I rarely contact support, but when I did they were helpful. I met plenty of devs and GM's IRL at fanfests. Believe me, they are normal (euh, well, sort of) peeps who want eve online asap as soon as it goes down. Just like we all want. |

God Arthie
Steel and Strong Wormhole Holders
15
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Posted - 2014.09.21 18:58:00 -
[27] - Quote
Dreistein wrote:God Arthie wrote:
For stability pick any MMO(the EVE is the only one that goes down daily at least once). About being good, if you consider how many times CCP breaks the game, once again, pick any MMO (and check wormhole forums for the latest f*ckup), but if you would like to consider overall quality (the game only, not support , gm's and devs) EVE is still the only choice.
I see your point. I started playing online games on BBS systems in the 1990's (or was it late 80's ? It was using dial-up line) when few people knew what www was. Counting everything from 'Tradewars' (*) to 'EvE' , I completely agree with "if you would like to consider overall quality EVE is still the only choice" I rarely contact support, but when I did they were helpful. I met plenty of devs and GM's IRL at fanfests. Believe me, they are normal (euh, well, sort of) peeps who want eve back online asap as soon as it goes down. Just like we all want. edit: (*) (c)? and credit to Chris Sherrick (although released in 1984 with a free license, credits added to make sure I don't violate any laws)
I don't think that I expressed myself correctly, they want the server up ASAP for many reasons (in the last "crash" even one of GM's had a problem and was hopping to not lose his ship), my point was to show that they don't care of what happened to people that are not blue with their alts. All the times that I've contacted support I had to wait for really long times (once i was stuck in wh entrance, and the answer for the ticket came 2 weeks later). |

Steijn
Quay Industries
588
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Posted - 2014.09.21 19:30:00 -
[28] - Quote
I think that any anger aimed at CCP over the problems the past few weeks needs directing at BT in the UK. The stability of their service around London recently has been disgusting. |

Vesan Terakol
The Vo'Shun Bad Intention
84
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Posted - 2014.09.21 20:55:00 -
[29] - Quote
Connection issues and sever lag is still an issue to multiple people i'm in contact with. You might want to investigate further. https://forums.eveonline.com/default.aspx?g=posts&m=4259327 - more suff in the Zero.Zero collection |

Deck Cadelanne
Exigent Circumstances CAStabouts
30
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Posted - 2014.09.22 07:43:00 -
[30] - Quote
Steijn wrote:I think that any anger aimed at CCP over the problems the past few weeks needs directing at BT in the UK. The stability of their service around London recently has been disgusting.
Why BT?
IIRC, CCP's hosting partner is L3 Communications. |

Budrick3
Serene Vendetta Brawls Deep
48
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Posted - 2014.09.22 14:21:00 -
[31] - Quote
I have been experiencing random Socket closed messages with the drop of my client.
My friends are experiencing this also, but it is interesting because it sometimes will drop one client but not the other.
Very disconcerting since I live in a WH and often times a disconnect while either pve or pvping is certain death. |

Pleistarchus Shikkoken
Federal Defense Union Gallente Federation
6
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Posted - 2014.09.22 14:27:00 -
[32] - Quote
God Arthie wrote:Unless you are in some CCP loving corp (where they have their alts) you will only get "sorry for the inconvenience".
You have proof of what you are saying, of course, if not I would think that you are pulling those opinions up from your ass.  |

God Arthie
Steel and Strong Wormhole Holders
15
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Posted - 2014.09.22 15:06:00 -
[33] - Quote
Pleistarchus Shikkoken wrote:God Arthie wrote:Unless you are in some CCP loving corp (where they have their alts) you will only get "sorry for the inconvenience". You have proof of what you are saying, of course, if not I would think that you are pulling those opinions up from your ass. 
I'm always on the side were you can see "we are sorry for the inconvenience", so for the bad side I can talk (I obviously can't copy the messages from there as this is not allowed (why oh why wouldn't they allow their costumers to copy their sh*tty responses from the tickets?)). On the other hand check out people who say that they have never had a problem with support.
On the other note, check out the mass-distance change in wormholes, the only thing that they repost is "thanks for your feedback continue writing" and as nothing is being done(or even mentioned) you can see how much CCP cares. |
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CCP Falcon
9008

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Posted - 2014.09.22 16:50:00 -
[34] - Quote
Please see here for further details  CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3 |
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