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Thread Statistics | Show CCP posts - 1 post(s) |
calda2
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Posted - 2006.08.31 04:27:00 -
[1]
I posted in the general forums before i noticed that this is probably the place i need to post it.
My buddy got banned today for asking a question in trade chat today and got the boot and the banned msg 1 minute later.I understand that petitions are backed up but if someone is wrongfully banned then i don't think it's fair for him to have to wait 2 weeks for the petition to get looked at.As far as i know he did not even get an email or anything to tell him why he was banned.I know for a fact that he has never sold or bought anything that is against rules ,asking if its allowed is not a crime though so please is there any way we could get this looked at faster please?
His ingame name is starjunkie.
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calda2
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Posted - 2006.08.31 15:52:00 -
[2]
Please CCP can you just take a quick look to see if this was a wrongfull ban?
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Michael McNeil
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Posted - 2006.09.01 03:52:00 -
[3]
the ways of ccp are slow and painful, but i suggest having your friend email you a copy of what he said, then post it here so others may see as well. this may get help, if your friend is indeed innocent of any crime then i hope this gets fixed fast. and if he is guilty, i hope the punishment fits the crime.
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lease
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Posted - 2006.09.01 12:11:00 -
[4]
Join the queue i have had 2 accounts banned for no reason at all and no response to petitions/e-mails.
I know for sure i haven't done anything only been back playing eve for 2 weeks.
Has been 1 week now and still nothing,i have to say the customer service for Eve really blows.
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calda2
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Posted - 2006.09.01 17:40:00 -
[5]
Edited by: calda2 on 01/09/2006 17:41:53
He asked in trade chat if it was ok to sell isk for real money.He admit's that was a dumb question to ask but all he did was ask,he never offered this to anyone.I just can't get over the support for this game.No email explaining why he was banned even though he got the boot 1 min after asking that question so it's obvious.There needs to be a phone number or more staff for banned accounts because reading other banned posts i see alot of people get wrongfully banned and we are all paying for this game so deserve better customer support.
Btw it's been 48 hours thus far,Still waiting
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Garia666
Amarr
adeptus gattacus
Lotka Volterra
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Posted - 2006.09.01 17:57:00 -
[6]
DO you mean he admits that he sold isk for real life money?
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Spaja Saist
Gallente
Isotope Industries
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Posted - 2006.09.01 18:43:00 -
[7]
This is normal. CCP's GMs are terrible. If they aren't over reacting to little stuff then they are doing nothing about game breaking problems like log on exploits.
Oh and of course there's the GM that got fired for spawning officer loot fro his buddies.
I don't think CCP knows what real cutomer service is.
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Jacques Archambault
Forum Moderator
Interstellar Services Department
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Posted - 2006.09.01 20:18:00 -
[8]
Please do not discuss warnings, bans or the content of petitions on the forums. If your friend has already submitted a petition (http://support.eve-online.com/Pages/Petitions/CreatePetition.aspx, then the best thing he can do for the moment is to wait for a response from the senior GM.
I hope that this matter is sorted out quickly and that your friend can get back to enjoying EVE.
-Jacques
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