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Author
Thread Statistics | Show CCP posts - 3 post(s)
Madorthene
Posted - 2006.10.06 16:09:00 -
[1 ]
Er, yeah. Currently trying to log in for the 50th time after a CTD, and it's just sticking on the authentication handshake. I tried putting in a wrong pw and it still just got stuck. Anything I can do?
Wrangler
Posted - 2006.10.06 16:14:00 -
[2 ]
Submit a stuck petition, either using another character or if you press escape and then petition. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions
Madorthene
Posted - 2006.10.06 16:17:00 -
[3 ]
Edited by: Madorthene on 06/10/2006 16:18:27 Originally by: Wrangler Submit a stuck petition, either using another character or if you press escape and then petition. Will try, thanks. EDIT: Either i'm not doing something right here, or I can't log in to the character screen to get to a character in order to do a petition. And I can't seem to press esc to bring up the menu, as i'm at the log in screen, not the character screen.
Helison
GallenteTimes of Ancar
Posted - 2006.10.06 16:33:00 -
[4 ]
You can try to rename your cache-folder, maybe you can login after this. If not: Have you made any changes to your internet-connection (firewall etc.)? Is there any error message?
Madorthene
Posted - 2006.10.06 16:42:00 -
[5 ]
Originally by: Helison You can try to rename your cache-folder, maybe you can login after this. If not: Have you made any changes to your internet-connection (firewall etc.)? Is there any error message? No luck renaming the cache. And no changes to firewall or connection afaik.
Wrangler
Posted - 2006.10.06 16:47:00 -
[6 ]
Then you will have to petition through the website .Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions
Madorthene
Posted - 2006.10.06 16:52:00 -
[7 ]
Edited by: Madorthene on 06/10/2006 16:51:53 Originally by: Wrangler Then you will have to petition through the website . Could just be me here, but that link doesn't work. Neither does the create new petition/my petitions tabs under EVE Support. EVE Online | EVE Insider | Forums | 204
Madorthene
Posted - 2006.10.06 16:52:00 -
[8 ]
Edited by: Madorthene on 06/10/2006 16:51:53 Originally by: Wrangler Then you will have to petition through the website . Could just be me here, but that link doesn't work. Neither does the create new petition/my petitions tabs under EVE Support.
Pantheon Lea
Farmer Boyz
Posted - 2006.10.06 16:54:00 -
[9 ]
Works fine from here, so you might have some connectivity issues along the route from you to some of CCP's systems. Pantheon Lea
Helison
GallenteTimes of Ancar
Posted - 2006.10.06 16:56:00 -
[10 ]
support.eve-online.com seems to be completly down at the moment...
Madorthene
Posted - 2006.10.06 16:58:00 -
[11 ]
Hmm. Anymore ideas on how I can connect?
Wrangler
Posted - 2006.10.06 17:02:00 -
[12 ]
Well, sending an email to [email protected] might be an idea, since it creates a petition. But the support page and the create petition page works fine for me, so I'm guessing there's some sort of interweb problem between you and us.Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions
Quari Nimbles
Nimbles Covenant
Posted - 2006.10.06 17:20:00 -
[13 ]
None of the support pages currently work for me.
Leo Josemi
Intergalactic House of Pi Distant Star Alliance
Posted - 2006.10.06 17:22:00 -
[14 ]
Just for the record, clicking on that link doesn't work for me either. I am logged ingame and all my other internet links are working just fine.
Albus
Shinra Lotka Volterra
Posted - 2006.10.06 17:57:00 -
[15 ]
Yeah, that petition page doesn't work for me either, although everything else on the web is fine. IE 6 I just get a blank page, Firefox gives me "The connection to the server was reset while the page was loading."
Madorthene
Posted - 2006.10.06 18:31:00 -
[16 ]
Still not working. When I wait longer, I get this message: "The server failed to respond to the client's secure-handshake request within a reasonable amount of time"
Darksaber64x
Ecchi co.
Posted - 2006.10.06 18:35:00 -
[17 ]
Originally by: Wrangler Then you will have to petition through the website . That link dosn't work for me either :D
Mr Cleann
Posted - 2006.10.06 18:41:00 -
[18 ]
Be patient m8 lol, about a yr ago I tried logging in and it took so dam long i was able to make 2 sandwhiches with all the trimmings, a side of chips and 2 drinks and have them all eaten and still be on the login screen. took me 1.5 hrs b4 i was online. lol
Madorthene
Posted - 2006.10.06 18:45:00 -
[19 ]
Originally by: Mr Cleann Be patient m8 lol, about a yr ago I tried logging in and it took so dam long i was able to make 2 sandwhiches with all the trimmings, a side of chips and 2 drinks and have them all eaten and still be on the login screen. took me 1.5 hrs b4 i was online. lol I'm not being impatient, just wondering how I can fix this problem.. And anyway, after waiting for a minute, I get the message I posted above, so that won't work.
Mr Stargate
CaldariEye of God Axiom Empire
Posted - 2006.10.06 19:30:00 -
[20 ]
Originally by: Leo Josemi Just for the record, clicking on that link doesn't work for me either. I am logged ingame and all my other internet links are working just fine. same for me, im in game and link doesnt work either :) ------------ ------------
Quin Tal
Expeto Libertas
Posted - 2006.10.06 19:37:00 -
[21 ]
Also never rename the cache files, simply delete everything except Settins, Pictures, and prefs.ini
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