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Author |
Thread Statistics | Show CCP posts - 15 post(s) |
Deacon Henry
Bene Gesserit ChapterHouse Sanctuary Pact
0
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Posted - 2015.03.20 18:18:47 -
[121] - Quote
Audrey Thinkerbolt wrote:So EU-Delivery should be via FedEx, right? I live in (an ordered to) Germany. Therefore I've chose the EU-Edition, of course. But the system only offered me UPS-Shipping for ~11Gé¼. I ordered it anyway and opened a support ticket. I hope CCP can fix this... ..
Well take the 11 Gé¼ .. I took the EU version and FedEx is charging me more than 20Gé¼ |
Audrey Thinkerbolt
Ekchuah's Shrine Comporium
38
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Posted - 2015.03.20 18:29:27 -
[122] - Quote
Deacon Henry wrote:Audrey Thinkerbolt wrote:So EU-Delivery should be via FedEx, right? I live in (an ordered to) Germany. Therefore I've chose the EU-Edition, of course. But the system only offered me UPS-Shipping for ~11Gé¼. I ordered it anyway and opened a support ticket. I hope CCP can fix this... .. Well take the 11 Gé¼ .. I took the EU version and FedEx is charging me more than 20Gé¼ Yeah, after reading the other posts I probably got lucky... |
Deacon Henry
Bene Gesserit ChapterHouse Sanctuary Pact
0
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Posted - 2015.03.20 18:39:07 -
[123] - Quote
Audrey Thinkerbolt wrote:Deacon Henry wrote:Audrey Thinkerbolt wrote:So EU-Delivery should be via FedEx, right? I live in (an ordered to) Germany. Therefore I've chose the EU-Edition, of course. But the system only offered me UPS-Shipping for ~11Gé¼. I ordered it anyway and opened a support ticket. I hope CCP can fix this... .. Well take the 11 Gé¼ .. I took the EU version and FedEx is charging me more than 20Gé¼ Yeah, after reading the other posts I probably got lucky...
Shipping & Handling (FedEx International Economy): 29,43
For sending it to Austria...
maybe someone is bringing it here personally or whatever.. but 30Gé¼ for delivery inside EU ist quite high |
Kronossan
Doughboys Snuffed Out
50
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Posted - 2015.03.20 18:48:25 -
[124] - Quote
- Server overloaded.. okay, understandable
- Gé¼ 30 for shipping to The Netherlands.. a tad expensive, wish I had known beforehand
- Credit card as only payment option.. unacceptable and unrealistic, especially in Europe where they're not as widespread
I really hope this book is going to be worth all the trouble I had to go through to buy it.
FRONT Alliance diplomat
Twitter // YouTube // The Obsidian Front
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Indahmawar Fazmarai
3861
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Posted - 2015.03.20 20:17:11 -
[125] - Quote
Thank you CCP! If your site had worked properly and the delivery cost was not akin to sending the book via suborbital flight, I would never had a chance to buy a copy!
(There was 465 units remaining when I came back from work, and I had no isssue with the buy process beyond picking my jaw from the floor when I read that the "express" delivery costed more than the actual book...)
The Greater Fool Bar is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! Ingame chat channel: The Greater Fool Bar
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Katrina Bekers
Rim Collection RC Sorry We're In Your Space Eh
241
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Posted - 2015.03.20 20:41:43 -
[126] - Quote
Got it.
The S&H is outrageous.
440 left after my purchase.
Damn! How bad you milk us is almost insane! We cannot stop purchasing your crap, and you know it!!! *shakes fist*
<< THE RABBLE BRIGADE >>
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Chrysaetus
Capts Deranged Cavaliers Gentlemen's.Club
0
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Posted - 2015.03.20 21:30:24 -
[127] - Quote
I cant select shipping method for some reason, as it shows no options, no text, nada... And so:
I CANNOT BUY THE FRIGGIN BOOK SINCE 15:00 GMT.
WORST ONLINE SHOPPING EXPERIENCE EVER.
REALLY, IS THIS HOW YOU TREAT YOUR CUSTOMERS WILLING TO PAY 90Gé¼ FOR A TOY BOOK?
FFS... |
Chrysaetus
Capts Deranged Cavaliers Gentlemen's.Club
0
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Posted - 2015.03.20 22:55:31 -
[128] - Quote
And almost 10 hours later I finally got it...
NEXT TIME STRESS TEST THE "thing" and try to place these events outside of fanfest, as your workforce is mainly appointed to maintaining it (I believe).
The shipping is also too darn expensive 40Gé¼?
Next time get a cheaper option. |
Gumby Roffo
Know Your Neighbors Emporium WO'S HO'S
7
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Posted - 2015.03.20 23:28:02 -
[129] - Quote
Indahmawar Fazmarai wrote:Thank you CCP! If your site had worked properly and the delivery cost was not akin to sending the book via suborbital flight, I would never had a chance to buy a copy! (There was 465 units remaining when I came back from work, and I had no isssue with the buy process beyond picking my jaw from the floor when I read that the "express" delivery costed more than the actual book...)
I have just woke up and went straight to the page ready to purchase. But now I have stopped as 178 Gé¼ to Australia has to be a joke. Chasing up the page of that IKON company you mentioned had some books. |
Nene Xen
No Vacancies
0
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Posted - 2015.03.21 03:08:18 -
[130] - Quote
Lost Hamster wrote:OMG... I was irritated by the Gé¼12 postage fee.. but Gé¼ 178 Where are you living?
Australia. I know it has been said that there will be copies sent down here for us to purchase, but I wanted the opportunity to get a signed copy. Didn't matter, after 30 minutes of waiting for the site to actually load, all the signed copies were gone. |
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Reiisha
Repracor Industries
735
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Posted - 2015.03.21 18:07:56 -
[131] - Quote
How do you even know you have a signed copy?
If you do things right, people won't be sure you've done anything at all...
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Ronen Osden
Ronen's NEW And Improved Mining Services
15
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Posted - 2015.03.21 22:18:31 -
[132] - Quote
Reiisha wrote:How do you even know you have a signed copy?
Presumably if your order number is between 1 and 1000?
Non Est Mortale Quad Opto - What-áI-áDesire Is Not Mortal
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Bonezay
Networth INC. Limitless Redux
0
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Posted - 2015.03.22 03:14:56 -
[133] - Quote
If the first 1000 sold have the signatures and about 500 are reserved already then it doesn't surprise me that they are not selling so well now. It would have been nice if they were all signed but TBH it must suck having to sign your signature 1000 times let alone 2001 times. |
Gumby Roffo
Know Your Neighbors Emporium WO'S HO'S
7
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Posted - 2015.03.22 06:23:56 -
[134] - Quote
Alphari Vendren wrote:[quote=CCP t0rfifrans]I can confirm that the 200 books purchased by IKON will be availble on this site: http://www.popcultcha.com.au/Pre-orders will open March 20th, while it will be officially selling on March 25th.
snip " Hi Peter
Thank you for reaching out to Popcultcha, we are still trying to confirm if we can source them, and if we can we will get them online for sure.
Thank You Ben @ Popcultcha Customer Service Team " /snip
Confusion still reigns but will wait till Monday as most are off to the beach. |
Rezeda
Rezeda Core Rezeda Regnum
0
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Posted - 2015.03.22 21:02:09 -
[135] - Quote
Reiisha wrote:How do you even know you have a signed copy? Nearly everybody got signed as of now. Math is simple:
1) "That leaves 1591 books available to order." 2) "The lithos are signed if you are one of the lucky first 1000 who makes an order." 3) At the moment of my writing of this post, 564 copies are not sold yet.
This means that as of now, people ordered: - 1000 signed copies - 27 unsigned copies
And another 564 looks like will not be sold at all - i suspect that because of horrific service and idiotic shipping price (170 Euro).
Right now i'm even glad that CCP didn't allow me to by limited edition and saved my money - i'll not buy it even if they will fix shipping price. Probably later i'll order hardcover from Amazon twice cheaper.
P.S. It will be especially funny if CCP will fail to sell even these 2000 "limited" edition copies |
Relta Themtarge
University of Caille Gallente Federation
1
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Posted - 2015.03.22 23:39:49 -
[136] - Quote
Aussies its now on sale!
http://www.popcultcha.com.au/eve-eve-universe-the-art-of-new-eden-limited-edition-hard-cover-book-set.html#.VQ9SYD64aBY
GOGOGOGOOGO >:3 |
Bonezay
Networth INC. Limitless Redux
0
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Posted - 2015.03.23 01:00:37 -
[137] - Quote
Rezeda wrote:Reiisha wrote:How do you even know you have a signed copy? Nearly everybody got signed as of now. Math is simple: 1) "That leaves 1591 books available to order." 2) "The lithos are signed if you are one of the lucky first 1000 who makes an order." 3) At the moment of my writing of this post, 564 copies are not sold yet. This means that as of now, people ordered: - 1000 signed copies - 27 unsigned copies
So the books reserved for CCP staff and for Dark Horse Comics as well as the ones sent to Australia are unsigned? Your math states that 591 books are unsigned... out of the entire 2001 editions printed. Why would they screw over 591 people? If we look at the fine print it states that the first 1000 sold feature the signatures. Aren't reserved books considered sold first? I hope I'm wrong though... :) |
Gumby Roffo
Know Your Neighbors Emporium WO'S HO'S
7
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Posted - 2015.03.23 01:52:40 -
[138] - Quote
Got one , from the picture appears to be a signed version. :-) and not costing a zillion isk .
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Nene Xen
No Vacancies
0
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Posted - 2015.03.23 02:22:01 -
[139] - Quote
Gumby Roffo wrote:Got one , from the picture appears to be a signed version. :-) and not costing a zillion isk .
That would be nice, but I doubt it. As far as I know when limited edition Source was sold at here in Australia none of them were signed. Here's hoping!
But yes, this ends up costing less than half of just the postage costs coming from the official website! xD |
Erasmus Grant
EVE University Ivy League
21
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Posted - 2015.03.23 06:49:29 -
[140] - Quote
Why is this not available on the Kindle App for Mac? Wish to see the awesome art on a slightly larger screen. |
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Ishtanchuk Fazmarai
3410
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Posted - 2015.03.24 14:50:55 -
[141] - Quote
Houm... is there an estimate on when will be delivered the orders for the special ediiton?
The Greater Fool Bar_ is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! _
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Radgette
EVE Irn Bru Distribution
86
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Posted - 2015.03.24 16:51:47 -
[142] - Quote
CCP Spitfire wrote:Radgette wrote:
Excuse me but can you please explain the pricing to me?
in the UK where VAT on books is 0% it's 89.99 euro's yet in other european countries which charge between 5% and 20% VAT on books it's still 89.99 euros?
Why are you once again shafting the UK? you did it with the pricing on the Limited Edition of EVE Source as well and I pointed this out to you, but apparently your marketing department just doesn't care?
Hey, Radgette, CCP Spitfire here. Thanks for bringing this to our attention! You are absolutely right; as UK VAT on books is 0%, we will be selling the book for 89.99 USD to the players in this country. (to preemptively answer another question, VAT on books in most other European countries is also lower than the general VAT, but unfortunately the extremely strong dollar and added shipping costs do not allow us to reduce the price accordingly). We'll update the website accordingly to avoid confusion.
Thanks for this it's much appreciated ( sorry for my short fuse :p )
However it didn't actually work as the website had a brain fart and won't give any shipping options for UK addresses if you try to buy in dollars.
I purchased one in euros ( it's still pending ) and have submitted a ticket. I was with CCP Goliath when the problems occured when ordering on a PC at Fanfest and I checked just now and ordering in dollars still gives no UK shipping options.
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Vurreis Enaka
Brave Newbies Inc. Brave Collective
3
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Posted - 2015.03.24 17:31:27 -
[143] - Quote
Radgette wrote:CCP Spitfire wrote:Radgette wrote:
Excuse me but can you please explain the pricing to me?
in the UK where VAT on books is 0% it's 89.99 euro's yet in other european countries which charge between 5% and 20% VAT on books it's still 89.99 euros?
Why are you once again shafting the UK? you did it with the pricing on the Limited Edition of EVE Source as well and I pointed this out to you, but apparently your marketing department just doesn't care?
Hey, Radgette, CCP Spitfire here. Thanks for bringing this to our attention! You are absolutely right; as UK VAT on books is 0%, we will be selling the book for 89.99 USD to the players in this country. (to preemptively answer another question, VAT on books in most other European countries is also lower than the general VAT, but unfortunately the extremely strong dollar and added shipping costs do not allow us to reduce the price accordingly). We'll update the website accordingly to avoid confusion. Thanks for this it's much appreciated ( sorry for my short fuse :p ) However it didn't actually work as the website had a brain fart and won't give any shipping options for UK addresses if you try to buy in dollars. I purchased one in euros ( it's still pending ) and have submitted a ticket. I was with CCP Goliath when the problems occured when ordering on a PC at Fanfest and I checked just now and ordering in dollars still gives no UK shipping options.
I filled a ticket regarding this myself still awaiting a reply, will update as soon as I get a response |
Ronen Osden
Ronen's NEW And Improved Mining Services
15
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Posted - 2015.03.25 00:54:53 -
[144] - Quote
Any ideas when these start shipping?
Non Est Mortale Quad Opto - What-áI-áDesire Is Not Mortal
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Tavin Aikisen
Revenent Defence Corperation Ishuk-Raata Enforcement Directive
347
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Posted - 2015.03.25 06:01:57 -
[145] - Quote
Ronen Osden wrote:Any ideas when these start shipping?
Local Australian copies are already being shipped.
"Remember this. Trust your eyes, you will kill each other. Trust your veins, you can all go home."
-Cold Wind
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Ishtanchuk Fazmarai
3412
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Posted - 2015.03.25 07:43:27 -
[146] - Quote
Tavin Aikisen wrote:Ronen Osden wrote:Any ideas when these start shipping? Local Australian copies are already being shipped.
Grrr, lucky you! My order still is "processing" since Friday.
The Greater Fool Bar_ is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! _
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Rain6637
GoonWaffe Goonswarm Federation
30954
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Posted - 2015.03.25 09:01:46 -
[147] - Quote
Pretty sure I suggested having cool clothing bundled with this. That was kind of important for me, and offering FW LP clothing (which I already own) is a total letdown. I'm not enticed.
Help, I can't download EVE
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Adacia Calla
Nubs.
64
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Posted - 2015.03.27 14:01:56 -
[148] - Quote
I've been trying to make a ticket on the Art of New Eden site asking for a general shipping date, and if my purchase is in the system before they all sold out and I keep getting this error:
"Please remove scripts or html tags"
My ticket consisted of 2 lines of text with no special formatting.
Test signature....forum not applying settings :(
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Ronen Osden
Ronen's NEW And Improved Mining Services
15
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Posted - 2015.03.28 12:43:28 -
[149] - Quote
Pretty sure UPS attempted to deliver mine yesterday, but I was unavailable.
Last I checked I wasn't expecting anything else by UPS ...
Non Est Mortale Quad Opto - What-áI-áDesire Is Not Mortal
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Jake Rivers
Senex Legio The Old Contemptibles
260
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Posted - 2015.03.28 15:29:59 -
[150] - Quote
Was all set to order the limited edition, and the shipping is nearly as much as the book, no thanks.
Senex Legio
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