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Loading time and Performance worse after the cache change with Scyll...

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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Rollo Brinalle Center for Advanced Studies Gallente Federation 24	Posted - 2015.03.25 16:12:05 - [1] - Quote Since moving into the new cache system that came with Scylla my loading is a lot slower on average 1-2 minutes and the performance of the overall game is down substantially. This does not make me a happy customer.
ISquishWorms 255	Posted - 2015.03.26 11:18:29 - [2] - Quote Same here. Game taking longer to load. On undocking I get a black screen for a few seconds despite undocking from the same station yesterday so in theory I should have the resources required already downloaded? (no ships on grid) I was contemplating downloading all the resources but don't want to go ahead and do this unless I know that this will fix the issue. It is all very well making so called improvements but when they adversely affect performance and game play then this isn't how they will be perceived. GÇÿNo, this isn't it at all. Make it more... psssshhhhGÇÖ.
Rynara Rane Zpace Canker Patrol 0	Posted - 2015.03.26 13:16:41 - [3] - Quote ISquishWorms wrote: Same here. Game taking longer to load. On undocking I get a black screen for a few seconds (...) This. I got that even though I downloaded the full cache, so don't bother. I believe you already appear on grid while still having that black screen btw. .. Just lost a ship after undocking, already had a scram on me when I got past the black screen .. Now, I don't want complain that much .. you win some, you lose some and it was lowsec after all .... buuut it kinda makes you want to have the 'old' Client back :P
Heimotz Sentinel Event 404 Alliance Not Found 6	Posted - 2015.03.26 21:01:36 - [4] - Quote I'm downloading the whole thing to see if it's any better. Tried fighting, 3 1v1s (non-consensual) First fight, thrashers at tac off gate, I got warp in near my target and shortly after landing the client froze for 5 or 6 seconds, got out damaged, wasn't recording. 2nd fight, cloaky sneaky on same thrasher, warped in cloaked, killed him no lag. 3rd fight, warped to bubble to engage rupture, client froze for 6 seconds, actions attempted during freeze didn't register, 'woke up' to armor damage, ended up losing the fight and it was close. vid of the freeze As it is, I can't play the game the way I like - which is to take challenging fights - not knowing if my client or my opponents client will lock up giving the other party a huge advantage. I'll let you know if DLing the whole cache helps.
Heimotz Sentinel Event 404 Alliance Not Found 6	Posted - 2015.03.27 02:49:23 - [5] - Quote Switching my game to do it the old way seems to have improved performance significantly.
Inir Ishtori Perkone Caldari State 75	Posted - 2015.03.27 14:12:11 - [6] - Quote Heimotz wrote: Switching my game to do it the old way seems to have improved performance significantly. Thanks a lot for this idea. After enabling "Download all resource files" in the launcher settings in the Download tab my performance seems to have gone back to normal.
gloeckchenschwinge Swing Bells Investment Fund GmbH und Co. KG 0	Posted - 2015.03.28 09:38:06 - [7] - Quote dear CCP, since the new update, i find the performance of my eve-clients inacceptable. like others in this thread, my computer freezes when i am jumping gates, loading grids, go into planet view or undock. i will try running the old download method and provide information here.
gloeckchenschwinge Swing Bells Investment Fund GmbH und Co. KG 0	Posted - 2015.03.28 09:58:26 - [8] - Quote i have checked the box "download all the resource files", started the client, waited for the download to complete. after that i started the client. there is still "resource loading" in the lower left corner, and the client freezes up to 6 seconds on the mentioned occasions.
Vahz Zhul Amok. Goonswarm Federation 0	Posted - 2015.03.28 16:13:30 - [9] - Quote Getting the same issues reported here.
Kitel Sohn No Laws Apply Outbreak. 1	Posted - 2015.03.28 18:45:34 - [10] - Quote the new cache system broke the game, apart from the framerate drops when entering/exiting grid, warping on gate/stations/belts or whatever else... now apparently needs to load something every time my weapon cycles. Seriously now... what the hell ?

joshua boston Immortalis Inc. Shadow Cartel 14	Posted - 2015.03.28 19:37:13 - [11] - Quote same... everything is so slowwwwwwwww
gloeckchenschwinge Swing Bells Investment Fund GmbH und Co. KG 0	Posted - 2015.03.28 19:38:20 - [12] - Quote my workaround: make sure, this new "cache folder" is on the same harddrive as the game installation. im still testing, but after 10 minutes of play, this seems to fix my issues. edit: yes, it does. i have my client installed on a SSD, i have some HDs in the computer for p0rn storage. after putting the cache-folder on the SSD, old eve performance is back.
Kitel Sohn No Laws Apply Outbreak. 1	Posted - 2015.03.28 20:03:03 - [13] - Quote Mine is and was on SSD, but it's still the same. Every weapon cycle = massive fps drop/stuttering :)
Burtakus Justified Chaos Spaceship Bebop 32	Posted - 2015.03.29 05:28:57 - [14] - Quote Just emphasizing as well the performance issues since the update. Game is pretty much unplayable from the constant socket closures and severe lag. Not a happy customer!!!!
Skryy Choke-Hold Third Degree Burns 0	Posted - 2015.03.29 09:54:43 - [15] - Quote Same with me. I tried to run a c1 site. Surprised i didnt die. Looked like a powerpoint slideshow.
Amanda Orion Open University of Celestial Hardship Art of War Alliance 34	Posted - 2015.03.29 17:26:41 - [16] - Quote Definitely seeing black screen for a lot longer on undock since the patch. First time it happened I thought my machine had crashed.
Kayo PG Empyrean Warriors Confederation of xXPIZZAXx 0	Posted - 2015.03.30 20:55:47 - [17] - Quote Just confirming+pushing this topic. My fps became really unstable sometimes rapidly droping down to 10fps for a sec and then going back up to 70... very annoying and laggy.
Louis Catcher Haywire. 11	Posted - 2015.03.30 23:10:01 - [18] - Quote Same lost almost 5 fights now due to this crappy lagg, was so sad to lose my svipul to a hurricane due to the lagg as i couldnt manage my reps correctly :( Would be nice to get an answer from ccp saying what the issue it, how to solve or at least that they r looking in to it After looking around, ccp is looking in to the issue it seems
Sobaan Tali Caldari Quick Reaction Force 439	Posted - 2015.03.31 06:28:53 - [19] - Quote I'm just glad I'm not doing PvP. I decided to run a couple L4 ops this evening and I swear the frames tank and chug more often than not and worse than I think I have ever seen in Eve (And I use to run this on a 9500GT back when I started). When it gets to a point where the mere visual quality is not the only casualty, but the actual functionality of the game is damaged, I'm finding it notoriously harder each time to simply ignore or laugh at the people who "threaten to leave if not fixed". I've tried everything; Dx9/Dx11, changing resolution, using one monitor (I normally have Eve stretched across two), flipping different visual/audio settings, etc. Having full cache downloaded does nothing to help (only adds like another 700 files and about 200 megs to the folder), I've cleared my settings three times now, did fresh reinstalls twice, and my drivers are all up to date. Hopefully, you guys (CCP) have some ideas and can uncover what ever dastardly plot against humanity is creating this problem and quell this "coup de ta" trying to overthrow my frames. P.S. I say we hunt down the Sleepers, they obviously have something to do with this bug!
MGLA DeepSpace Guard DeepSpace. 0	Posted - 2015.03.31 18:03:31 - [20] - Quote I just wanted to add that I am experiencing the black screen after undock, stuttering, "resources loading" spinning in the lower right. This was fine before Scylla, so there is a correlation between the patches and performance. I have tried everything mentioned above and am still experiencing stuttering and black screens after undock (even with lowest graphic settings !)

Dihi San Old Spice Syndicate Intrepid Crossing 3	Posted - 2015.03.31 20:45:03 - [21] - Quote Besides taking 3-4 minutes to start the game the first time every time I start my pc (since the big patch), now the smaller patches take 10 times longer to install, 90% of that time being "checking shared cache resources".
Sobaan Tali Caldari Quick Reaction Force 439	Posted - 2015.03.31 21:10:59 - [22] - Quote Dihi San wrote: Besides taking 3-4 minutes to start the game the first time every time I start my pc (since the big patch), now the smaller patches take 10 times longer to install, 90% of that time being "checking shared cache resources". ^ This, in game performance seems to have improved, but now the launcher needs a minute or two before I can log in...and it's doing this every time I run the damned thing, not just for patches. Granted, if that's what it will cost to fix the in game lag, I'll take it, but that doesn't mean I'm happy about the trade off. "Tomahawks?" "----in' A, right?" "Trouble is, those things cost like a million and a half each." "----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
Rollo Brinalle Center for Advanced Studies Gallente Federation 28	Posted - 2015.04.01 15:52:24 - [23] - Quote Yeah same here my cache has to load every time and I've downloaded the entire thing. The game performance has improved and that makes me happy.
Fenrir Vulfsbane Brave Newbies Inc. Brave Collective 0	Posted - 2015.04.01 18:02:42 - [24] - Quote I always used to play EVE a lot on my laptop as I travel a lot. (I play EVE on my Desktop only when I'm home). This new launcher has made it a pain for me to lauc the game Even with "Download all resources" selected, the client takes at least 20 minutes to give the awesome "Play" button! It just gets stuck at "Creating patch 0.0%" Arrgghh! P.S: I have Kaspersky Endpoint 10. I have even switched off the protection and still no changes! @Devs: I love the Download-On-Demand concept but fix these issues asap!!
Sobaan Tali Caldari Quick Reaction Force 439	Posted - 2015.04.01 18:43:06 - [25] - Quote Fenrir Vulfsbane wrote: I always used to play EVE a lot on my laptop as I travel a lot. (I play EVE on my Desktop only when I'm home). This new launcher has made it a pain for me to lauc the game Even with "Download all resources" selected, the client takes at least 20 minutes to give the awesome "Play" button! It just gets stuck at "Creating patch 0.0%" Arrgghh! P.S: I have Kaspersky Endpoint 10. I have even switched off the protection and still no changes! @Devs: I love the Download-On-Demand concept but fix these issues asap!! Try this, I've noticed something rather odd about the launcher in that if I don't keep my mouse hovering over part of the launcher physically, it will not visually update it's progress (weird window focus issue?). Move your mouse on and off the launcher while it's updating or checking the cache and you'll see what I mean. I noticed this when the courser icon would stop blinking in the password field when my mouse was somewhere else on desktop but then would begin blinking again once I hovered my mouse back on the launcher somewhere. "Tomahawks?" "----in' A, right?" "Trouble is, those things cost like a million and a half each." "----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
Oriana Star School of Applied Knowledge Caldari State 0	Posted - 2015.04.03 04:39:56 - [26] - Quote Dihi San wrote: Besides taking 3-4 minutes to start the game the first time every time I start my pc (since the big patch), now the smaller patches take 10 times longer to install, 90% of that time being "checking shared cache resources". So I've been trying to figure out wtf has happened since the patch. I'm having all these exact issues and was told to defrag my hard drive on reddit. Sounds crazy as I haven't had to defrag anything in years. Anyways, I gave it a shot and of course it didn't do anything. So I started trying to figure out what was going on and I noticed that the SharedCache folder on my secondary hard drive has to index itself every time I reboot my pc and launch the game. I have the game installed on my secondary hard drive along with the SharedCache folder. My OS drive uses my SSD. However, my secondary drive is 7200rpm and my pc is a beast. I run many games this way and never have the issues I am having here. I can hear my hard drive working, making lots of noise with eve. Here is a screenshot of what I am talking about. http://i.imgur.com/eIpuKVh.jpg This was NOT happening before the DOD thing, and I had eve on the secondary drive then. Eve was running smooth as butter. If I move my SharedCache folder to the SSD, it seems to fix the issue. (I think, haven't tested it too much. But this is BS fix.) At this point I think either eve has always had some kind of crappy installer that EVEN though I pointed it to my secondary drive, some of the resources were stored on my ssd. And now that I truly have everything on my secondary drive I am experiencing lag. Or, the DOD thing has messed something up. Pretty sleepy, sorry if this came off confusing.
Dihi San Old Spice Syndicate Intrepid Crossing 3	Posted - 2015.04.13 00:33:36 - [27] - Quote Sobaan Tali wrote: Dihi San wrote: Besides taking 3-4 minutes to start the game the first time every time I start my pc (since the big patch), now the smaller patches take 10 times longer to install, 90% of that time being "checking shared cache resources". ^ This, in game performance seems to have improved, but now the launcher needs a minute or two before I can log in...and it's doing this every time I run the damned thing, not just for patches. Granted, if that's what it will cost to fix the in game lag, I'll take it, but that doesn't mean I'm happy about the trade off. I didn't notice any improvements in performance, probably because I was already at full fps always. But this crap of having to wait 5 minutes when starting the client and/or switching between alts is gamebreaking for me.
Sturmwolke 639	Posted - 2015.04.14 16:44:36 - [28] - Quote I'm not seeing a lot positives (from the client perspective) for the Scylla download-demand (DoD) feature CCP. 1) 61,195 files in 285 folders. Most of these files are itsy-bitsy bit files, some smaller than the default cluster size. Have your techies gone mad, thinking everyone runs a server level hardware? This simply need to be reduced to manageable level. 2) The performance impact from all that i/o and proc time reading bazilion files is already apparent in the client (unless you're completely blind to it). Pray tell us you have solid plan to mitigate this in timely manner ..... and not take years chewing at it.
granny Lina Viziam Amarr Empire 5	Posted - 2015.04.23 12:20:48 - [29] - Quote just to add my experience on the matter. it was bad, now its worse.
ISquishWorms 257	Posted - 2015.04.24 00:45:51 - [30] - Quote Sturmwolke wrote: I'm not seeing a lot of positives (from the client perspective) for the Scylla download-on-demand (DoD) feature, CCP. 1) 61,195 files in 285 folders. Most of these files are itsy-bitsy bit files, some smaller than the default cluster size. Have your techies gone mad, thinking everyone runs a server level hardware? This simply need to be reduced to manageable level. 2) The performance impact from all that i/o and proc time reading bazillion files is already apparent in the client (unless you're completely blind to it). Pray tell us you have a solid plan to mitigate this in a timely manner ... and not take years chewing at it. +1 GÇÿNo, this isn't it at all. Make it more... psssshhhhGÇÖ.

Brain Gehirn Reikoku Pandemic Legion 70	Posted - 2015.04.24 13:48:51 - [31] - Quote Yesterday we had a fleet fight with ~700 in local. The performance was so crappy that my client kept hanging a lot for a few seconds and with really really bad fps. Everytime that we have warped back to the grid i had a lockup of at least 3/5 seconds. And no, its not my computer. Most of the people in fleet were having the same issue. Im playing with this same PC for some time now and NEVER ever have experienced anything like this. It just feel totally broke. What is a signature?
Naari Amelana Tempus Stabilis LowSechnaya Sholupen 0	Posted - 2015.04.25 09:09:36 - [32] - Quote So, I'm using HDD and I have this terrible performance when I'm running two windows. I can't move my cache folder to SSD because gasp I don't have a ***** SSD! Yeah, yeah, I know, SSD is new and popular thing so everyone who can't afford it, but from CCP, I expected more mature and profesional approach than to simply ** over everyone who is using old hardware.
Enherji Ministry of War Amarr Empire 0	Posted - 2015.04.26 14:59:11 - [33] - Quote Eve was running smooth as butter before Scylla. After the Scylla download-on-demand (DoD) feature gaming performance has dropped with the random loading of resources. The DoD is a great concept but isn't practical if you enjoy activities in low sec/ null sec where roaming from one system to the next and having to quickly engage/ avoid war targets is your thing. It becomes very frustrating when engaging or aligning out followed by screen freezing/ lagging, followed by resource loading for 5 - 15 seconds, followed by a negative outcome. The DoD feature definitely doesn't add value to my gameplay at this stage. Hope for the feature to get overhauled soon CCP.
Decimus Orpheus Red Shield Military Corp 0	Posted - 2015.04.28 08:20:34 - [34] - Quote Enherji wrote: Eve was running smooth as butter before Scylla. After the Scylla download-on-demand (DoD) feature gaming performance has dropped with the random loading of resources. The DoD is a great concept but isn't practical if you enjoy activities in low sec/ null sec where roaming from one system to the next and having to quickly engage/ avoid war targets is your thing. It becomes very frustrating when engaging or aligning out followed by screen freezing/ lagging, followed by resource loading for 5 - 15 seconds, followed by a negative outcome. The DoD feature definitely doesn't add value to my gameplay at this stage. Hope for the feature to get overhauled soon CCP. I agree with Enherji, Ive heard alot of friends and people loosing ships, ive lost a ship personally to this from resource loading in the middle of a site when a ship appeared i haven't rendered. Lost 5 seconds of active tank on my svipul which is basically my death when i bled all my armor. Yeah its really not practical to be honest.
Elisk Skyforge 69	Posted - 2015.04.28 09:45:30 - [35] - Quote Yeah same for me too, sometimes it takes up to 4mins for the exe file to actually start loading after starting it through launcher, and yes it all started with the DOD thingy even though I chose the launcher to download everything instead.
Fester Bester The Konvergent League Sev3rance 0	Posted - 2015.06.19 03:52:42 - [36] - Quote Dear CCP, Please change the name of this game to "Resource Loading Online" or "Fu*k My Bandwidth Online" since that is what this "game" has become. Even after downloading all resources, your marvelous DoD still wants to download 7.61GB of data every time a small patch is released. I mean, DoD is an awesome concept, who doesn't want their connection perpetually saturated while playing. Take my money, please! Sincerely, 6 accounts
Rekt Zero State War Academy Caldari State 0	Posted - 2015.09.14 11:08:18 - [37] - Quote Black screen for 3-4 seconds when undocking is unacceptable when other people can see you straight away. Game is installed on a fast 850 EVO SSD with all resources downloaded.

CCP Snorlax C C P C C P Alliance 720	Posted - 2015.09.14 12:29:05 - [38] - Quote Rekt Zero wrote: Black screen for 3-4 seconds when undocking is unacceptable when other people can see you straight away. Game is installed on a fast 850 EVO SSD with all resources downloaded. Please file a bug report from within the game as soon as you can after experiencing this - this isn't normal and I'm curious to see the logs. CCP Snorlax - Software Architect - Team RnB

Rekt Zero State War Academy Caldari State 0	Posted - 2015.09.14 14:30:58 - [39] - Quote CCP Snorlax wrote: Rekt Zero wrote: Black screen for 3-4 seconds when undocking is unacceptable when other people can see you straight away. Game is installed on a fast 850 EVO SSD with all resources downloaded. Please file a bug report from within the game as soon as you can after experiencing this - this isn't normal and I'm curious to see the logs. Done & done.
Alhira Katserna Order of the White Rose NightSong Directorate 1874	Posted - 2015.09.14 16:13:39 - [40] - Quote I will do it on next possible time too. 5 seconds are nothing for me. My Invul Timer ran out every time i undock first time from station after starting the client. Possible since Scylla release idk for how long. Same with respawning in space after starting a client.



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