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Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 20:45:00 - [1] It is possible that there are multiple problems with this symptom. One work around that seems to be working for some is to delete your Eve/cache/Browser/Img folder after you login. This folder will be recreated each time you login, and will have to be re-deleted. If you are still experiencing the problem after setting your processor affinity, try this. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 21:01:00 - [2] Originally by: NiveaForSoreNobs tried the suggested fix, checked all drivers, NOT good at all. Pc crashed 4 times now, i think I've lost BS to npc rats as it just manages to warp back in before crashing again, I know I can petition it and get it replaced....but jesus, crashes this spectacular shouldn't really happen should they?? Its the first time since......windows millenium i can remember things like this happening... Could you clarify what happens when you crash? Is it your whole PC that crashes, or does Eve just dump to the desktop? If none of the work arounds work for you, see the sticky on running logserver. If you aren't able to tell what's going on in the generated log file, have someone who can take a look at it to see if the problem can be pinpointed. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 21:08:00 - [3] Unfortunately I don't think logserver will help you if you're restarting, since you need to save the file to look at it. If the computer is bluescreening before restarting then you could look at the crash dump for an idea of what's going on, but if it's just a restart the problem will likely be quite hard to troubleshoot. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 21:18:00 - [4] If this were a simple multithreading problem and nothing else, then it would be resolved by running on a single processor. However, for some this fix doesn't work at all, and for others it only lessens the effect. This points to something else as the culprit, or to multiple culprits causing similar symptoms. As for you Nivea, while not a totally hopeless situation, the possibility for finding a work around seems grim. The best I can think of to do is try changing things, lots of things. Try with all kinds of settings in different modes. The best you can do without a source of debugging information is to try to narrow down what is causing the problem. When the computer reboots, is there a very quick bluescreen as it dies? If there is then you can take some steps to dig through the crash dump. I don't think a dump will be generated though if that bluescreen doesn't flash up. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 23:50:00 - [5] Originally by: Matalino If you are not seeing a blue screen when XP unexpectedly reboots it could be because of XP's blue screen settings. Check System Control Panel -> Advanced tab, Startup and Recovery Settings button. If the under System failure section the option for Automatically restart is set and Write debug information is set such that it is not dumping a large amount of data then the blue screen might not be shown long enough for you to see it. Clearing the Automatically restart option will allow you to see the blue screen, not that it will actually fix the problem. I know you don't need the whole crash dump to be written to disk. I was having a problem with my computer and it was only flickering the bluescreen up for a split second before rebooting. This is what I was referring to. I'm not sure what my setting was, as I don't have access to that computer at the moment. In any case the tiny crash dump generated during this bluescreen flicker is probably enough to help. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 23:52:00 - [6] Originally by: Mortmal i have dual core , 975 chipset and realtek audio.. now what is causing the crash. I ve set affinity to one core only , it dont work , now i am trying with audio off it seems stable for now , but ccp should really fix this , i prefer playing with sounds on. I've seen a couple posts that seem to indicate Realtek audio has an issue. I THINK I remember seeing something about just changing the sound acceleration fixing it which may let you play with sound, you'd have to look around.
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 23:53:00 - [7] Edited by: Nash Wraithwind on 29/11/2006 23:54:22 Die double post, just die
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 00:05:00 - [8] Originally by: HankMurphy Edited by: HankMurphy on 29/11/2006 23:07:18 yeah, this is bad no fix i try seems to do anything. I'm somewhat discouraged as, though CCP has acknowledged this is an issue the way they worded it, it sounds like 'directx issue' means something WE need to do to fix this. I'd like a followup from CCP confirming this is serverside and they are working to resolve it. They know its an issue... yet the whole "no eta on this issue" doesn't sound good. I hope this isn't going to the back burner... or to say, i hope this is at the top of their list. They said they had an army of programmers on thisI spent last night troubleshooting for hours and i'll be dammed if i'm gonna spend anymore time on it. not to be 'that guy' but i do pay for this service. i'm not going to re-do my whole **** system to try and make eve run. its not my system its the client. I have a half dozen other directx 9c games that run fine no matter my settings (hardware and soft) and i've NEVER had an issue running eve in my last 2+whatever years. EVER. giving it 3 days. if i cant log on after that... not sure what i'm gonna do, what i'm not gonna do is wait 2 weeks till i can play eve again.not real happy i cant get on for longer than 2 seconds. no changing skills, no communication w/ my corp members (those that aren't crashing to desktop)..... edit: no dual proc here, only emulated hyperthreading and thats turned off, so no process affinities to set , i'm sure there may be a dual proc issue.... but the CTD's at stargates issue goes deeper than that Have you tried deleting the cache/browser/img folder AFTER you log in? Do you reboot, or drop to desktop? If you drop to desktop, run logserver and get a log of the crash. It can help you or your chosen technically inclined friend track down the problem and work around it.
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 00:26:00 - [9] Originally by: HankMurphy deleting after login? no, i guess i'll try that when i get off work i CTD, no reboot. just about everything suggested (except above) was suggested last night and none seemed to fix or temp fix. Originally by: HankMurphy ^^ top two are red flagged events upon loading after char selection. last thing i see before crash is yellow flagged... ReadEvent::HandleEvent(0,0) If that's the last thing you see your issue might be different. The guy's log I was looking at to help him track down this problem had 2 lines of Open C:/Program Files/CCP/EVE/cache/Browser/Img/12809300651415711116.jpeg at the end, right after the HandleEvent(0,0) call. This, in conjunction with some forum posts, is what led me to believe that deleting the img folder (remember, AFTER login) might help. Also, that img folder will be recreated every time you log in, so you will have to keep deleting it. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 01:08:00 - [10] Originally by: Eowarebin Ginen Hello, i'm having the same issues that alot of u r having. I CTD at stargates. Awefully **** annoying !! My system is made up of: AMD XP 2600+ 1.9Ghz XFX 6800 Extreme 256Mb 1Gb DDR3200 Windows XP Home w/ SP2 downloaded and installed As a temp fix i have done the Eve>Cache>Browser>rename and delete image file delete and it is working fine so far. Been on 10 minutes straight which seems to be a record now. I tried installing all the new drivers for my Vid card, re-installing the client, making sure DX9c was installed and nothing else worked. I sure hope CCP gets this problem fixed soon cause it is a pain in the @$$ to delete this file everytime i want to log in. Thanks Just feel lucky you're able to use that work around. The guys who have a computer reboot instead of crash to desktop can't work around the problem at all. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 01:48:00 - [11] Originally by: Mhormal Edited by: Mhormal on 30/11/2006 01:43:11 just checked without sound or hardware acceleration disabled it still crash. It was working before revelation , so i, can assume its not my system fault. I am not in mood to try workaround like deleting the cache folder EACH TIME i want to go through a gate. It's only the cache/browser/img folder, not the entire cache folder, and it's only AFTER you log in, each time you log in. The specifics are important. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 14:19:00 - [12] Originally by: Juggernautus This not funny anymore pay good money to play this game and it crash around 40 time on me not really sure anymore.And my skills are done to by now.I have a AMD 2.5 processors no dual so i can not run one processors.plus a ATI radeon 9600 256mb.I have the new update from DirectX.So get to work CCP pls. try to fix it.One more thing what in the hell is a hidden in staller came up when i was up done when the update was done? It was just a cmd window, it's nothing to worry about. You're going to have to be more specific about exactly what your problem is and which steps you've tried to resolve it before anyone can help you. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 14:21:00 - [13] Originally by: Panthrax I've been having a few problems with the CTD, where the game just shuts down for no reason, mostly after jumping into a new system. It would happen again and again until I rebooted, and then it seemed to work fine for the rest of the night. I have an AMD Athlon 64 X2 4400+, but I only recently updated my BIOS so that it would recognise my CPU properly so that I was able to use the dual-core function. I also installed the AMD cpu drivers a few weeks before that. It was only after I updated the BIOS and started using the dual-core that I started getting this problem. Haven't had any problems with sound. I use an Audigy 4, not realtek. I'll give this AMD Dual-Core Optimizer a try and see if it happens again. Also, this started a few weeks ago, before the update, so it wasn't because of that. I haven't undocked yet since the patch, so I don't know if it's still an issue since the update. It is kinda scary if you jump into a system with campers, only for the game to crash and then you to be warped back to the gate when you relogin.. Hasn't happened yet, but it wouldn't be fun.. Your problem will probably be solved by deleting the Img folder after you log in. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 14:23:00 - [14] Originally by: NiveaForSoreNobs hi again. tried the img folder fix, turned off sound, installed latest drivers for graphic card, cleared the cache...and it sort of works....very slow, still crashing, but not crashing the whole PC anymore. Weird thing now is, when I click on Eve to start it up, all my PC fans turn up to full throttle..... If you've managed to keep it from rebooting, go for logserver. The fan thing is a little weird, but if they're on an "auto" setting for speed you could be running hot for some reason. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 14:24:00 - [15] Originally by: Sir Erighan The game freezes on me when jumping at gates as well. I don't have a dual core either. I have a P4 2.8, ATI X800 Pro, and Intel MB. Is there a fix that doesn't envolve deleting files every time I jump into a new system? Sorry, but that's a little ridiculous to have to do something like that. Please, CCP post a response as soon as possible. You only need to delete the Img folder after you log in, not every time you jump into a system. It's only a temporary work around until the issue is resolved. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 14:26:00 - [16] Originally by: Avanamantio Ill be installing a dual core CPU on my comp, so ill chceck on the issue. But anyways if the deleting of the img folder helps, but it gets recreated, maybe someone might try disabling the rights to write in the folder \img. So nothing would be created there. Its just an idea - might work but might aswell prevent the game from loading :D But if it works its a one-time operation. I thought about it, but since I'm not experiencing the problem myself it would be hard for me to test. Also, telling someone to delete the folder is much easier than explaining how to set the permissions up. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 14:43:00 - [17] Originally by: Mhormal I had the same problem , reboot and windows recovering from a critical error , its also the first time it happened on my system , and off course nothing like that happened before revelation.I dont want to break my new PC cause of CCP bad coding And no ETA on this , thats is really worrying , eve is completely unplayable in this state. OK, this goes for any of you experiencing a reboot followed by a "Windows has recovered from a serious error" popup. If you get this popup, do not click any of the buttons. Look for a link that lets you see technical details. I'm going from memory here so bear with me. Somewhere on there there should be something that lets you see a list of files (the crash dump files) located in your Temp directory. Once you've found this, check out this article on WinDbg. This is a tool for Windows that will let you look at the crash file. The article claims your crash dump file may be in a directory other than Temp, but last time I had a crash I found the dump file there. After you get WinDbg set up (including the part about the symbols), you can open the crash dump file that you found and analyze it. Hopefully, this will give you the name of a module that caused the problem. Look for something like the process name that generated the exception, as well as the exception number and associated codes for additional information. Post what you find if you're not sure what to do with it. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 20:01:00 - [18] Originally by: Cockroach i'm using 2400 mhz dual core proc on a K9N ultra mb with a Nvidia GeForce 7950 GT graphics card using win XP Pro OS. Ive tried pretty much everything now (deleting the caches, changing affinity on the proc, dl latest patches, turn off sound etc etc) nothing seems to fix the problem. I crash to desktop pretty much randomly jumping thru a gate or opening up the map, pretty much impossible to play the game now without risking losing ships i'm even considering trying to salvage my old machine from the skip to play Eve on i hope this gets fixed by CCP if possible with a patch or maybe microsoft could get their heads out of their backsides to resolve this. Check out logserver. Your problem sounds like it's different from what most people are suffering from if you crash opening up the map. Logserver will give you some more info on what's causing it and might let you get around it till they fix it. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 20:44:00 - [19] Originally by: Insomnious A friend of mine has compiled an app using Delphi, that automatically starts EVE and deletes Img folder. So now i'm free from doing it every time manually. Well, if anybody wants, i can put it to EVE-files.com or somewhere else... Antyspy testing is welcome... Hmm, I was under the impression that the folder was created after you actually log in. I'd never had a reason to test it myself until now, but it seems it is only after you start Eve. Good to know. I believe an application like that should have no need of accessing the internet, so anti-spy testing could be done just by running it and seeing if a firewall detects it accessing the net. Also, be sure it doesn't keep running in the background after launching Eve - should take care of the biggest concerns. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 22:14:00 - [20] Originally by: Cockroach Well here's the last 4 lines from my log server when my Eve client just crashed again whilst trying to jump thru a gate.....hope it makes more sense to you guys than what it does to me... 976972006.11.30 20:50:59:080Crashed 0xC0000005, minidump being written in C:/Program Files/CCP/EVE/logs\#crash b27912 2006.11.30 20.50.58.dmp 976982006.11.30 20:50:59:170Loaded C:/Program Files/CCP/EVE/bin/DBGHELP.DLL 976992006.11.30 20:50:59:145MiniDump generated: C:/Program Files/CCP/EVE/logs\#crash b27912 2006.11.30 20.50.58.dmp 977002006.11.30 20:50:59:145Exefile SHUTDOWN Crashed 0xC0000005, minidump written in C:/Program Files/CCP/EVE/logs\#crash b27912 2006.11.30 20.50.58.dmp You can try using WinDbg as I mentioned here to analyze that dump file. Once you get WinDbg set up with the symbols and everything, open the .dmp file and type !analyze -v into the command box. Hopefully you'll get the name of the driver/module responsible for your error. Also, take a look at the lines immediately proceeding the lines you quoted from your logserver log. Chances are whatever actually caused the error is there. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 22:15:00 - [21] Originally by: Whitesilk Well, I've tried everyone suggetions. I delete cache, still CTD when jumping. I log on turn sound off, still CTD. I delete .img, still CTD. I turn off sound in game, still CTD. I download suggested files, DirectX, AMD(sp), and yes CTD. NOW I log on and CTD within the span of 2-3 seconds, and I don't have the time to do anything. I just see the ship coming to a stop and then I CTD. And I'm having a hard time wrapping my head around this. What did they do different with Revelations, that they didn't do w/RMR? And why is this only happening to a select few and not everyone? I'd luv to know what others are using that makes this game work w/o all this headache. Well, the point is if this doesn't become a "HIGH level issue" soon. I am going to leave the game. What are the last lines of your logserver log?
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 22:23:00 - [22] An alternative to deleting the Img folder suggested in another thread by a helpful poster was to right click the folder and select "Properties", then uncheck "Read-Only". If it works you probably wont have to delete the folder. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.30 22:25:00 - [23] Originally by: JoCool Edited by: JoCool on 30/11/2006 22:20:19 I have an intel dual core 2 6600 and get crashes regularly on jump, even if EVE is set to a single core. I don't have this with any other game, any idea what else there could be? Maybe EVE is just bugged I'm trying the img folder deletion as well as the sound thing Last lines of logserver, please. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.01 20:43:00 - [24] Those of you still having trouble with this issue, check here. I've consolidated all the various successful work-arounds into one post to make finding them less confusing. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.01 23:08:00 - [25] Originally by: Brael Wenn More info: Pc 1 runs a SB Audigy, and I have sound turned on. Pc 2 has no soundcard (except on the motherboard) and that's disabled. Sound has been disabled on that pc for months. Yet both are experiencing this crash problem, albeit pc 2 tends to lock up when the other crashes. Pc 2 then crashes when I ask for information from the game, such as opening wallet, market, etc. I'm still crashing even with the IMG fix, but not as often as when I don't use it. Haven't tried deleting machonex or other cache folders yet. So far as expecting CCP to comment: don't. They didn't when we had the problem back in Feb, and tend to rely on word of mouth and forum moderators to speak for them. Try reinstalling Eve to somewhere outside of Program Files, like C:\Eve, on the computer that crashes first. If your other computer can run fine on its own, then it's probably fine to ignore it for now. If this doesn't work, and you're not running Kaspersky anti-virus, you'll have to use logserver. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.02 06:54:00 - [26] Originally by: Duff Man My main machine is crashing to Desktop at gates (mostly) and occasionally when undocking from a station. I have tried the following: -Updated Vid card drivers. -Updated Motherbaord drivers (Including Audio drivers) -Uninstalled and then reinstalled EvE (Downloaded the latest package from website and installed). -Reinstalled DirectX and checked for problems with DXDiag (No problems found) -Locked down the EvE executable to a single CPU Core. -Tried the img folder rename workaround. None of this has achieved anything. Interesting that while my machine still crashes to Desktop, my much older Server doesn't drop at all running it. Its worth noting as well that my main machine plays everything else brilliantly! Including games that push my hardware to limits that EvE doesn't come close to... Look here for a concise list of all work-arounds that have a high success rate. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.02 06:59:00 - [27] Originally by: truefranco I`m not having CTD issue but Lost Conecction issue every time i shoot a rat or a player with my drones ,i even reinstall windows and still have the same problem,here is a fragment of the log server with the EXCEPTION: 224962006.12.02 04:58:35:710In svc.gameui.OnDisconnect 224972006.12.02 04:58:35:711EXCEPTION #4 logged at 12/1/2006 11:59:58 PM 224982006.12.02 04:58:35:711Caught at: 224992006.12.02 04:58:35:711//lib/bluepy.py(23) in __call__ 225002006.12.02 04:58:35:711//script/sys/uthread.py(601) in poolhelper 225012006.12.02 04:58:35:712//script/sys/servicemanager.py(650) in mollycoddleduthread 225022006.12.02 04:58:35:712Thrown at: 225032006.12.02 04:58:35:712//script/sys/servicemanager.py(647) in mollycoddleduthread 225042006.12.02 04:58:35:712//parklife/gameui.py(199) in ondisconnect 225052006.12.02 04:58:35:712//parklife/gameui.py(170) in reboot 225062006.12.02 04:58:35:712Exception: 225072006.12.02 04:58:35:712SystemExit: connection lost 225082006.12.02 04:58:35:712 225092006.12.02 04:58:35:713Arguments: 225102006.12.02 04:58:35:713self :<svc.GameUI instance at 0x01294308> 225112006.12.02 04:58:35:714reason :'connection lost' 225122006.12.02 04:58:35:714Locals: 225132006.12.02 04:58:35:714args :u'/nosplash /noconsole' 225142006.12.02 04:58:35:714allargs :[u'C:\\Program Files\\CCP\\EVE\\bin\\ExeFile.exe', u'/nosplash', u'/noconsole'] 225152006.12.02 04:58:35:714cmd :u'C:\\Program Files\\CCP\\EVE\\bin\\ExeFile.exe' 225162006.12.02 04:58:35:714arg :u'/noconsole' 225172006.12.02 04:58:35:715Thread Locals: 225182006.12.02 04:58:35:715eve.session was <Session: (sid:17, clientID:0, changing:ClearAttributes, mutating:0, corprole:0x0, languageID:EN, role:0x1, rolesAtAll:0x0, rolesAtHQ:0x0, rolesAtBase:0x0, rolesAtOther:0x0)> .......... .......... 226152006.12.02 04:58:35:745Exefile SHUTDOWN connection lost Unfortunately, this section of the logserver log doesn't contain the information required to work around the problem. In order to come up with a work around, what's actually important is what the client is doing right before the error is generated. Also note that the work arounds thus far have been for actual CTD or rebooting issues. I'm not sure what would be causing a connection lost problem, but the logserver lines from before the error might help track it down. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.02 20:07:00 - [28] Originally by: Cockroach Here you go Nash.....this first log is right before i crashed to desktop whilst in a station and i opened up the map, this doesnt happen everytime i open up a map only randomly....... 697362006.12.02 09:52:11:635Open C:/Program Files/CCP/EVE/res/Texture/Nebula/g02_cube.dds 697372006.12.02 09:52:11:711Crashed 0xC0000005, minidump being written in C:/Program Files/CCP/EVE/logs\#crash b27912 2006.12.02 09.52.11.dmp 697382006.12.02 09:52:11:713Loaded C:/Program Files/CCP/EVE/bin/DBGHELP.DLL 697392006.12.02 09:52:11:795MiniDump generated: C:/Program Files/CCP/EVE/logs\#crash b27912 2006.12.02 09.52.11.dmp 697402006.12.02 09:52:11:795Exefile SHUTDOWN Crashed 0xC0000005, minidump written in C:/Program Files/CCP/EVE/logs\#crash b27912 2006.12.02 09.52.11.dmp This is the important bit of the logserver log. It shows the client accessing a resource and then crashing. One probably caused the other, but the only way to check woudl be to analyze the .dmp file that was generated with WinDbg. However we can assume that the error that would show up in the .dmp file would be a DirectX error I think. Editting your boot.ini as described in the thread I linked earlier may help. I'd pick that work-around as the most likely to help you. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.02 20:10:00 - [29] Originally by: Cockroach here is log file right before and during ctd at a stargate, hope it helps....... 7366212006.12.02 10:54:45:728Stopping DeviceMgr 7366222006.12.02 10:54:45:728ServiceManager.Stop(), stopping service 'cmd' 7366232006.12.02 10:54:45:731ServiceManager.Stop(), stopping service 'machoNet' 7366242006.12.02 10:54:45:731Stopping macho net node None 7366252006.12.02 10:54:45:731ServiceManager.Stop(), stopping service 'billboard' 7366262006.12.02 10:54:45:731Billboards - Stopping Timer 7366272006.12.02 10:54:45:731Billboards - Killing Timer 7366282006.12.02 10:54:45:731ServiceManager.Stop(), stopping service 'godma' 7366292006.12.02 10:54:45:747ServiceManager.Stop(), stopping service 'consider' 7366302006.12.02 10:54:45:747ServiceManager.Stop(), stopping service 'loading' 7366312006.12.02 10:54:45:747ServiceManager.Stop(), stopping service 'ime' 7366322006.12.02 10:54:45:748EXCEPTION #1 logged at 12/2/2006 10:54:44 7366332006.12.02 10:54:45:748Caught at: 7366342006.12.02 10:54:45:748//lib/bluepy.py(23) in __call__ 7366352006.12.02 10:54:45:748//script/sys/servicemanager.py(206) in stop 7366362006.12.02 10:54:45:748Thrown at: 7366372006.12.02 10:54:45:748//script/sys/servicemanager.py(204) in stop 7366382006.12.02 10:54:45:748//ui/services/imesvc.py(406) in stop 7366392006.12.02 10:54:45:748Exception: 7366402006.12.02 10:54:45:748AttributeError: 'NoneType' object has no attribute 'desktop' 7366412006.12.02 10:54:45:748 7366422006.12.02 10:54:45:748Arguments: 7366432006.12.02 10:54:45:748self :<svc.IME instance at 0x018788A8> 7366442006.12.02 10:54:45:748stream :<BlueWrapper: blue.MemStream> 7366452006.12.02 10:54:45:748Locals: 7366462006.12.02 10:54:45:748Thread Locals: 7366472006.12.02 10:54:45:748eve.session was <Session: (sid:17, mutating:0, corprole:0x0, languageID:EN, role:0x1L, rolesAtAll:0x0, rolesAtHQ:0x0, rolesAtBase:0x0, rolesAtOther:0x0)> 7366482006.12.02 10:54:45:748 Unfortunately, whatever is causing this problem occured before the segment of the log you posted. As you can see at the top of the log, it's already begun stopping various modules because it's encountered the error. You'll have to check higher up in the log. Trying to debug logserver files on the forums is kinda crappy, they should implement an attachment feature or something to allow people to post the whole thing. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.02 22:43:00 - [30] Edited by: Nash Wraithwind on 02/12/2006 22:44:00 Originally by: Etienne Merten This is just about Blue Screen system STOP and kernel dumps, not CTDs (god, I can't believe I miss the days of multiple CTDs). I am still getting BSOD (Blue Screen of Death) kernel errors. ASUS P4P800-E Deluxe Motherboard Intel chipset Intel Pentium 4 3.2Ghz HT (yes, I've turned off hyperthreading, so it's a plain P4 single core) 2 GB DDR-400 RAM Radeon 9800 graphics Onboard Realtek Drivers WDM3.95 installed this week(still get BSOD with sound off). ATI Catalyst 6.11 drivers for graphics (latest build, 16 nov 2006). I get the blue screen, so logserver doesn't get to save anything (system lock, kernel dump, hard reset required to proceed). I've submitted the windows kernel-mode dumps with DxDiag and descriptions of actions. Happens while on autopilot between gates (but not usually at gates), also in missions (in the midst of a fight) and when UnDocking from stations, randomly. When I get rebooted and restart Eve, ALL settings are back to default, so I've lost my overview settings (yet again), my drone groupings, my windows locations, graphics settings, etc. I've tried all the fixes listed in this and the many other threads. They don't apply or don't completely resolve the issue. The first (and most) of the BSOD dump files indicated an unknown driver which seemed to be the realtek one. The latest have been saying graphics device driver, but I've tried uninstalling and reinstalling both Catalyst 6.10 and Catalyst 6.11...without any change. 1. We know there's an issue with Dual Core 2. I've seen tales of issues with Hyperthreading CPUs 3. I've seen tales of issues with fast single core CPUs 4. Both AMD and Intel CPUs are seemingly involved. 5. My system is a hyperthreading Intel cpu, but I've turned of hyperthreading and it didn't help. 6. Note that my system, with hyperthreading, was bouncing around 15-25% cpu usage while playing eve...without, it's bouncing between 98-100% cpu usage and heating up even worse than usual. 7. built in audio (e.g. AC97 and realtek wdm drivers) causes BSOD also, but not exclusively. 8. ATI radeon drivers have not been mentioned as an issue per se, but I'm wondering if anyone's tried to correlate some of the BSOD issues that haven't been fixed by other workarounds to graphic card driver types? If you're getting a bluescreen with audio off, then unfortunately your problem falls into the realm of "other". I'm not sure what would be causing it, though any time you play with the sound on the problem is almost certainly caused by your Realtek sound. You can use dxdiag to turn off sound acceleration which should enable you to play with sound on at least, but if you're still crashing the only thing you can do is analyze the crash dump with WinDbg and try to track it down. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.03 08:14:00 - [31] Originally by: Skold Callad I have only just installed the game after signing up for the free trial and I havent even completed the tutorial and it has crashed to desktop twice. Right now I cant even be bothered to fire it up for a third attempt to just make it through the tutorial. GG Eve See the thread I linked above for your list of work-arounds. Chances are pretty good you've got one of two problems that are rather easily avoided. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.03 08:44:00 - [32] How many times am I going to have to point people to the other thread before they start going there?
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.03 19:57:00 - [33] Originally by: Cockroach cheers Nash, u are a great help to us non tech's out there, ccp should give you a free account or something for your help. It would be nice if CCP could get someone to put step by step instructions for the different 'fixes' people are having. As for myself i think my last option is to start writing to my boot.ini file which i really dont want to mess about with see you all in space......i hope CCP has taken some steps to help people having issues. I saw a post of someone's automated response to a stuck petition that contained many of the work-arounds that are helping people play. Unfortunately they had someone put it together who hadn't had experience dealing with these problems directly and so attributed the wrong problems to certain work-arounds. Also, while editting the boot.ini file is somewhat dangerous, you can fix it if you do screw it up. It's annoying, requiring booting from the Windows XP cd and using the recovery console, but it's not like you've screwed yourself forever. That sort of ownage is reserved for when you flash your bios and it screws up Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.04 00:36:00 - [34] Edited by: Nash Wraithwind on 04/12/2006 00:36:35 Originally by: Fren Mallow exactly the same here: CTD after jumping with AP and WTZ in gates in System:Alentene today (when there where 32.000 players online...) 5 times on row.. After leaving this system, symptoms are gone. If it's needed to have a log for this.. I must fly there again, as I started the logserver after I was out of the system.. finally ;) Machine: AMD Athlon XP 2800+ @ 333MHz FSB 2GB Ram Win XP Pro SP 2 Onboard sound Gainward Ultra 6600GT Eve-Sound disabled As was stated in the thread I linked, you need to delete the Eve/cache/Browser/Img folder after starting Eve. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.04 02:07:00 - [35] Originally by: Glassrunner Correct me if im wrong. Editing a processes'(applications') affinity in the task manager to use only one processor (core) will do just that, reducing the possible cpu usage to half. Although this may solve the crashing problem with a dual core processor, its a large waste. Your motherboard's BIOS should have the option to make both of the dual cores work together as a single core. This should yeild better performance with EVE since both cores will be used instead of just one. There are other applications that work best with both cores as one but note that some applications will have better performance by using your dual core processor as 2 separate cores. I solved all my CTD issues by doing this. I was CTD often when exiting a station or gate jumping. While it may be wasteful to disable a core, it's a work-around, not a fix. It would be rather complicated to try to get all these Eve players (read: largely non-technical background) to successfully change bios settings in the manner to which you are referring without screwing up other things. Disabling one core is easier to explain how to do, and only has to last until the patch since (hopefully) CCP will have the issues resolved by then. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.06 22:31:00 - [36] Originally by: Sauron Starcrusher I, too, suffer from this problem, but I have found a fix. Took me long enough to find it. lol It's clearly something wrong with the coding of Revelations. This problem first surfaced on the test server no more than 2 weeks before Revelations released. I can fly around 0.0 all I want, but if I fly around in empire with any char or any account, I CTD left and right whenever comming out of warp at a gate or station. The fix I found was deleting my cache/browser/Img folder AFTER logging in, when I'm at the character selection screen. Well, I don't exactly delete it, I cut it and place it on my desktop. I can play the game crash-free. But if I close the game and reopen it, I CTD before I get to the character selection screen. Before I login, I must replace that Img folder, login, then remove it again. It's a damn pain in the ass, but at lease I can play Eve again. Deleting the folder is sufficient for getting around the issue, no need for renaming or putting files elsewhere to clutter things up. Also, it seems that as long as it's after you start the Eve client up, deleting the folder works - doesn't necessarily have to be after login. Nash
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.12.07 00:37:00 - [37] Originally by: The Gent My clients are still closing randomly today(I play in windowed mode). This is the first I've seriously played since Rev patch last week (just been skill switching since then hoping for repatches) My processor in Intel Pentium 4 HT Processor 570 3.8 GHz so I need to read this thread as it hyperthreading. This thread might save you a bit of reading. Nash

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