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| Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Pbl6Ka
HotRock Mining PLC
0
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Posted - 2011.12.08 07:40:00 -
[1] - Quote
I think CCP broke using plea to transfer characters. I have two characters I am trying to transfer right now and neither of them will accept the Plex (and yes I am doing the correct number: 2) that I have reverse redeemed to use as payment. I put a petition in close to a day ago and have no response so I felt I would try here as I do not feel it is right to make the new owners wait longer than they should. Any CCP people know why I cannot use Plex to transfer a character now? Even though I am using Plex, and have selected that option, I keep having this error message pop up:
We were unable to authorize your payment at this time. Please ensure you have sufficient funds and/or contact your bank/card issuer for further information.
Seeing as though I do not use a bank card, only Plex, I do not understand why this message is popping up.
Thank You. |
the musteg
Men Of Mayham
0
|
Posted - 2011.12.08 11:14:00 -
[2] - Quote
i am having same problem at first i tryed paying the 20 dollars to transfer and it failed so i spent 35 ( yes an 15 bucks ) on 2 plex and i have the same problem as stated above
i spent a extra 15 bucks just so the other guy didnt have to wait and still its been a few hours and no progress |
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GM Markab
Game Masters
C C P Alliance
0
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Posted - 2011.12.08 12:46:00 -
[3] - Quote
Just a quick note on this.
The error messages that are thrown out are horribly, horribly misleading. The same error message is given, no matter what is actually stopping the transfers.
In many petitions we are receiving regarding this, then the problem is that the character that is being transferred is in a player corporation, but character must be in non-player corporation for transfers to be possible.
Also, if you are paying with PLEXes, then make sure that they are in the redeeming system. It is not enough that they are in your hangar.
Now, if this is not what's stopping the transfer, then definitely contact us through the petition system, and we will dig around and try to find out just what is causing the problem.
GM Markab | Eve Online Customer Support |
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the musteg
Men Of Mayham
0
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Posted - 2011.12.08 12:52:00 -
[4] - Quote
both of us have made sure all that is done petions are up as we type this i will log on and look again as well |
the musteg
Men Of Mayham
0
|
Posted - 2011.12.08 13:17:00 -
[5] - Quote
ok i have made sure i have the plex in redeem ittems
made sure there are no assest at all left not even a pod
made sure i am in a npc corp
use both ingame browser and internet explore and firefox to try it
tryed my credit card
made sur i have plenty of cash
made sure i am logged off
made sure no horse shoes are upside down
the computer is pluged in
check the spelling of the account its going too
i asked if there was room for my toon found out all 3 slots are open
ok anyone else having this problem ? |
Zidra Gunnm
Ministry of War
Amarr Empire
0
|
Posted - 2011.12.08 13:19:00 -
[6] - Quote
Yep, same here mate. I have raised a petition, so fingers crossed! |
the musteg
Men Of Mayham
0
|
Posted - 2011.12.08 13:21:00 -
[7] - Quote
wana place a 50 mill bet who get there toon transfered first to keep our moral up ?
if the gm helping us with our problem is would be so kind as to tell who transfered first plz  |
Zidra Gunnm
Ministry of War
Amarr Empire
0
|
Posted - 2011.12.08 13:22:00 -
[8] - Quote
sure |
the musteg
Men Of Mayham
0
|
Posted - 2011.12.08 14:13:00 -
[9] - Quote
5 hours in still trying ohh yeah 1 am here |
Annmeii
STA'IN
Stainwagon.
0
|
Posted - 2011.12.08 14:19:00 -
[10] - Quote
GM Markab wrote:Just a quick note on this.
The error messages that are thrown out are horribly, horribly misleading. The same error message is given, no matter what is actually stopping the transfers.
In many petitions we are receiving regarding this, then the problem is that the character that is being transferred is in a player corporation, but character must be in non-player corporation for transfers to be possible.
Also, if you are paying with PLEXes, then make sure that they are in the redeeming system. It is not enough that they are in your hangar.
Now, if this is not what's stopping the transfer, then definitely contact us through the petition system, and we will dig around and try to find out just what is causing the problem.
I have been waiting 2 days for a missing plex after character transfer the other day, can you please get whoever is dealing with the petition to full his friggin finger out and sort it please  |
the musteg
Men Of Mayham
0
|
Posted - 2011.12.08 14:50:00 -
[11] - Quote
found the issue if ur buyer is currently transfering a toon u can not send him a toon until its completed
so looks like it was my buyers problem ok in 4 hours we will se if this fix works
|
Vil'en Narnah
Deep Core Mining Inc.
Caldari State
0
|
Posted - 2011.12.09 15:11:00 -
[12] - Quote
I'm also having problems transferring this character. I've tried every payment option and this character is in a npc cprp.
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Rampel
Imperial Shipment
Amarr Empire
0
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Posted - 2011.12.09 23:18:00 -
[13] - Quote
to the musteg that isnt the problem im trying to transfere to another account that has only ever had 2 toons on it still wont work ive also sold this toon but am unable to transfere it only got 2 days sub left hope they sort this soon
also 12hours on petition so far still nothink :( |
lilAnanke
Ministry of War
Amarr Empire
0
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Posted - 2011.12.14 19:49:00 -
[14] - Quote
got it |
SHITTYBILL22 Panala
Caldari Provisions
Caldari State
0
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Posted - 2011.12.19 13:46:00 -
[15] - Quote
Yep Same problem here, Tried all payment options and still dont work even in NPC corp and even with plex in redeem section. Hoping they fix this issue. |
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