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Announcement:UNSCHEDULED DOWNTIME - 2015/08/12

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Author	Thread Statistics \| Show CCP posts - 10 post(s)

CCP Explorer C C P C C P Alliance 3042	Posted - 2015.08.13 13:01:22 - [1] - Quote Carl Philipp Clausewitz wrote: really again? Not sure what you mean by "again". TQ hasn't fallen over in a while in the middle of the run. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3042	Posted - 2015.08.13 13:01:52 - [2] - Quote Alexis Ataru wrote: Another 12-hrs downtime? Good work CCP! No. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3042	Posted - 2015.08.13 13:03:52 - [3] - Quote Carl Philipp Clausewitz wrote: I know to host a cluster is complicated and a lot of work but ...... couldnt you do a full outage for a week and fix all the problems at once. No; the nature of unexpected things is that they are... well, unexpected. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3042	Posted - 2015.08.13 13:26:28 - [4] - Quote Remiel Pollard wrote: CCP Falcon wrote: AND WE'RE BACK! SPACESHIP RELATED VIOLENCE FOR EVERYONE! Care to share what transpired? Was it a red button? Office prank gone horribly, perhaps murderously wrong? A violent volcanic eruption that shut down NORAD radar detection capabilities and now we're all going to die from a horrible nuclear war?! A time synchronisation issue. At 14:20 the active database node (the database is a cluster of machines) reported that its clock was out of sync by 6 minutes. This is too much error to correct by slewing and therefore it stepped its clock. This correction was outside the window for the heartbeats, each node in the simulation cluster sends a heartbeat every 60 seconds with a window of 180 seconds, or 3 minutes. Therefore on the next heartbeat all the nodes in the cluster were considered to be way outside the window and promptly removed (on the assumption that they were dead and not responding). The database is the authoritative source, the proxy nodes get their time from the database and deliver to the clients, the simulation nodes get their time from the database as well and then the simulation nodes and the clients run simulations in parallel (the simulation nodes run a global simulation with all entities/actors, the clients run their local simulation with the details they are privy to). The simulation would even have had great difficulty coping with this change. Normally all the machines in the cluster should agree on the time to within -¦-+ second and weird things start to happen when the discrepancy is more than, say 5 seconds. At that time the simulation nodes and the clients start to noticeably disagree on position and movement (desync) and module cycling. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3042	Posted - 2015.08.13 13:29:59 - [5] - Quote DavidT33 wrote: Have there been on going issues with the servers as of late? I have been getting a lot of socket closures in the last week or so and it's the first time it's ever happened to me. Also my friend is having a weird bug that gives him socket closure every time he pulls in his drones. It sounds like a node problem as it doesn't happen across all of eve or over all his characters but I am no expert... in anything really Not related to this incident, have you contacted Customer Support? Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3042	Posted - 2015.08.13 13:30:20 - [6] - Quote Giffi Marauder wrote: I have one question: Before server down i started the amarr epic arc, now none of the NPC of the arc want to talk to me and let me continue the arc and i had a storyline mission offer but this agent also don-¦t want to talk to me. What can i do? Wait 3 month till the reset of the arc? Sorry for my bad english, heavy ear pain and the pain killer did not work great. Please talk to Customer Support. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3042	Posted - 2015.08.13 13:31:00 - [7] - Quote Sig Vytec wrote: Anyone else lose modules? I had a trade window open between two of my accounts with mods in it. They are now gone. They should be back now after today's regular downtime. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer

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