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Lirael Dyrim
TwentyFourSeven General Dissatisfaction
4
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Posted - 2015.08.24 12:05:41 -
[1] - Quote
After downtime when I open the launcher the entire thing is greyed out. I've deleted the launcher file and re-installed it multiple times.
Seems like I am not the only one with this problem...and most of us are UK based. What is going on? |

Shadow514 ironlion
u.k militia forces Void..
0
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Posted - 2015.08.24 12:07:49 -
[2] - Quote
Also having the same issue  |

Eddala
Redhogs Circle-Of-Two
0
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Posted - 2015.08.24 12:21:02 -
[3] - Quote
Same issue. |

bardghost Isu
Casteil Extraction Corporation
20
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Posted - 2015.08.24 12:45:32 -
[4] - Quote
same here, tried SiSi launcher and is the same... UK here
There's No Kill Like Overkill !
|

Bionic Wolf
Drunk Till Dawn
28
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Posted - 2015.08.24 13:03:36 -
[5] - Quote
I have a similar sounding problem.
Can log in on the browser but can't enter game.
Also UK based. |

Ilior
Discoverings SpaceMonkey's Alliance
0
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Posted - 2015.08.24 13:11:36 -
[6] - Quote
My launcher looks ok but it cannot connect to the game.
I have a routing loop coming in from Sweden to any CCP IP address I have tried.
Tracing route to eveonline.com [87.237.39.92] over a maximum of 30 hops:
8 8 ms 8 ms 8 ms m1fre.sunet.se [130.242.83.105] 9 42 ms 8 ms 8 ms se-fre.nordu.net [109.105.102.9] 10 13 ms 8 ms 8 ms se-tug.nordu.net [109.105.97.2] 11 23 ms 32 ms 22 ms dk-uni.nordu.net [109.105.97.10] 12 38 ms 38 ms 38 ms uk-hex.nordu.net [109.105.97.127] 13 40 ms 39 ms 38 ms dk-ore.nordu.net [109.105.97.30] 14 54 ms 54 ms 54 ms uk-hex.nordu.net [109.105.97.29] 15 54 ms 54 ms 196 ms dk-ore.nordu.net [109.105.97.30] 16 71 ms 71 ms 71 ms uk-hex.nordu.net [109.105.97.29]
This might not be linked since I cant even log in to the website - but it seems fishy to me, especially after downtime. |

Soulis
Novacore Industries
0
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Posted - 2015.08.24 13:14:53 -
[7] - Quote
Same for me. The play button stays grey. |

Planet51
Quam Singulari Triumvirate.
0
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Posted - 2015.08.24 13:21:04 -
[8] - Quote
same here |

SCORPION 5
Echelon Research SpaceMonkey's Alliance
0
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Posted - 2015.08.24 13:22:19 -
[9] - Quote
Same here, based in UK.   |

Planet51
Quam Singulari Triumvirate.
0
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Posted - 2015.08.24 13:26:58 -
[10] - Quote
any 1 fixed this problem
|

Steijn
Quay Industries
1006
|
Posted - 2015.08.24 13:28:25 -
[11] - Quote
Planet51 wrote:any 1 fixed this problem
you can get in via the exe file but when i do it doesnt recognise my overview settings/colours/screen layout etc so i wont use it. |

Vegitt Skipsham
Anima Stellarum
0
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Posted - 2015.08.24 13:29:37 -
[12] - Quote
Same here also in UK. Probably related but if I bypass the launcher all I get is a black screen when I undock. Even some sort of acknowledgement from CCP would be nice. |

Steijn
Quay Industries
1006
|
Posted - 2015.08.24 13:31:12 -
[13] - Quote
Vegitt Skipsham wrote:Same here also in UK. Probably related but if I bypass the launcher all I get is a black screen when I undock. Even some sort of acknowledgement from CCP would be nice.
its like i mentioned in the other thread, there are 16k players online so as far as CCP are concerned, we wont exist. |

Planet51
Quam Singulari Triumvirate.
0
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Posted - 2015.08.24 13:34:02 -
[14] - Quote
we are in the uk there not gonna respond lol |

Lirael Dyrim
TwentyFourSeven General Dissatisfaction
4
|
Posted - 2015.08.24 13:37:45 -
[15] - Quote
I can use EVE ok if I use the exe in the bin folder..but it's annoying!! |

FEARNAUGHT O'BREQ
Open University of Celestial Hardship Art of War Alliance
10
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Posted - 2015.08.24 13:58:49 -
[16] - Quote
Greyed out launcher here as well.
I have also noticed that all the images in the DevBlogs are blanked out, except for a small white square in the upper left corner with a slashed circle icon in it.
|

ThatsCash Money
Imperial Guardians Executive Outcomes
0
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Posted - 2015.08.24 14:06:49 -
[17] - Quote
Same problem, undock to a black screen then once logged out couldn't get back in. The launcher resembled a half loaded webpage. Repair tool didn't work. |

Xi Khan
Jolly Codgers Get Off My Lawn
4
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Posted - 2015.08.24 14:21:25 -
[18] - Quote
Same for me, also UK based. |

Trista Sharvas
The Senate and People of Rome Kids With Guns Alliance
0
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Posted - 2015.08.24 14:27:55 -
[19] - Quote
Same UK BT fibre |

bardghost Isu
Casteil Extraction Corporation
20
|
Posted - 2015.08.24 16:08:03 -
[20] - Quote
Trista Sharvas wrote:Same UK BT fibre Same here, could it be the ISP ?
There's No Kill Like Overkill !
|

Bionic Wolf
Drunk Till Dawn
28
|
Posted - 2015.08.24 16:23:15 -
[21] - Quote
Sounds legit I'm on BT too.
Would be nice to hear from CCP though. For all we know they're not even investigating yet. |

Xi Khan
Jolly Codgers Get Off My Lawn
4
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Posted - 2015.08.24 16:25:30 -
[22] - Quote
Amazon.co.uk also fubarred. Maybe some of the EVE hosting is done on Amazon cloud... |

Nearchos Cretan
Out of Focus Odin's Call
0
|
Posted - 2015.08.24 16:30:30 -
[23] - Quote
I also have the same problem. Launcher is grey, fonts changed to times new roman, no response from the server. Come on CCP, we are consumers and we pay for quality services.
|

Gaussian Blur
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.08.24 16:34:12 -
[24] - Quote
Same problem for me. I'm on BT. If I use a VPN it works fine - reinforces the suspicion that its related to BT. |

Gaussian Blur
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.08.24 16:40:24 -
[25] - Quote
Gaussian Blur wrote:Same problem for me. I'm on BT. If I use a VPN it works fine - reinforces the suspicion that its related to BT. This tweet suggests its just a dns issue. And indeed if I change my DNS settings to a public dns server (eg google's 8.8.8.8) then I can connect. |

Nearchos Cretan
Out of Focus Odin's Call
0
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Posted - 2015.08.24 16:45:39 -
[26] - Quote
I have to agree with Gaussian Blur. I am also with BT / UK. I wonder waht happened.
|

Golden Member
Zone Theory
3
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Posted - 2015.08.24 21:26:32 -
[27] - Quote
Xi Khan wrote:Amazon.co.uk also fubarred. Maybe some of the EVE hosting is done on Amazon cloud...
I believe they use Amazon's cloud for streaming textures. I'm not seeing any hops from my ISP either, Seems like a total networking/peering failure. Note the TQ Cluster is still in CCP's only datacenter. Recently they implimented DDoS/Traffic cleaning with Verisign over the weekend which resulted in me being unable to access EVE Online or even login. I raised a ticket and have not heard back since.
British Telecom has had DNS issues with AWS Cloud, Still unable to connect to eve. :-/
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