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Regular crashes when launching multiple clients

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Author	Thread Statistics \| Show CCP posts - 0 post(s)
WillusKillus Hooded Underworld Guys Northern Coalition. 13	Posted - 2015.08.30 18:06:39 - [1] - Quote This seems to have become a recurring problem, and I've run out of ideas to try and fix it. Running one client seems absolutely fine, but as soon as I try to launch another, its probably going to crash within minutes if not instantly. Some example crashes: Crash #1 Crash #2 Crash #3 Crash #4 Crash #5 And here is my Dxdiag The common theme seems to be 'Exception code: 0xc0000005' which is a memory access violation. I'm not getting this from any other game or software and am not having any other trouble with my PC. I had the same issue on my previous Win 7 install and my current 10 install. It seems to be completely isolated to EvE and only when running multiple clients. If anyone can shed any light on this I would really appreciate it. Let me know if any further info is required.
Kerrat Braban Imperial Academy Amarr Empire 20	Posted - 2015.08.31 17:23:53 - [2] - Quote I have something similar, started yesterday - one of two clients will stop responding, usually within about 30mins during session change or while something else like fleet invite is going on. First the cursor stays unchanged for a few moments, then changes to the hourglass, then clicking anywhere produces a whitescreen "CCP ExeFile is not responding". The only thing I changed was turning sound back on on the main client (I played without sound for a long time), turning it off again does not solve the problem. Running 2 Clients from same directory, "copy" for second client is just a junction, worked without a hitch until yesterday (I was always under the impression that the EVE client is a very stable piece of software, that is about to change :) ). Other games so far run flawless, but I have only run a couple others for a longer time yesterday evening, notably FarCry4.
WillusKillus Hooded Underworld Guys Northern Coalition. 13	Posted - 2015.08.31 17:31:13 - [3] - Quote Kerrat Braban wrote: I have something similar, started yesterday - one of two clients will stop responding, usually within about 30mins during session change or while something else like fleet invite is going on. First the cursor stays unchanged for a few moments, then changes to the hourglass, then clicking anywhere produces a whitescreen "CCP ExeFile is not responding". The only thing I changed was turning sound back on on the main client (I played without sound for a long time), turning it off again does not solve the problem. Running 2 Clients from same directory, "copy" for second client is just a junction, worked without a hitch until yesterday (I was always under the impression that the EVE client is a very stable piece of software, that is about to change :) ). Other games so far run flawless, but I have only run a couple others for a longer time yesterday evening, notably FarCry4. Yup, you've described exactly what I see when a client crashes. Would you be able to navigate to your windows error log to check if you're getting the same error next time you experience a crash? Gonna try to keep this thread alive until some kind of solution is found or CCP confirm its something they are aware of. It could even be an AMD or Windows issue but I really have no idea.
mr dumpface Hedion University Amarr Empire 1	Posted - 2015.09.01 11:26:11 - [4] - Quote i can't even open a second client, it crashes at startup windows 10 by the way if that's important
Abadayos Yulai RnD 15	Posted - 2015.09.01 11:45:27 - [5] - Quote mr dumpface wrote: i can't even open a second client, it crashes at startup windows 10 by the way if that's important I have the same but using windows 7
Dog-The BountyHunter Pator Tech School Minmatar Republic 1	Posted - 2015.09.01 11:47:21 - [6] - Quote Running windows 8 exactly the same issue :(
Naxirian Target Acquired 26	Posted - 2015.09.01 11:48:21 - [7] - Quote It's a new anti-links alt feature. =P I'm kidding, they broke it most likely.
Dog-The BountyHunter Pator Tech School Minmatar Republic 1	Posted - 2015.09.01 11:48:59 - [8] - Quote BUT MY CYNO!!!!!
Chocolate Mooses KarmaFleet Goonswarm Federation 40	Posted - 2015.09.01 11:50:17 - [9] - Quote Same thing under Linux, and from what it sounds like - most everyone is having the same problem. Waiting for some word from CCP, time to bring the servers down and roll back the broken patch please.
DOA KillerWolf Starwinders NINE PIECES OF EIGHT 17	Posted - 2015.09.01 11:50:57 - [10] - Quote I am having the same issue.

Trix Curr Intertax Reductions 0	Posted - 2015.09.01 11:52:50 - [11] - Quote Yes confirmed on Windows 8.1, perfect before update, now cannot launch more than 1 client. This seriously did not get tested?
NearNihil Jump Drive Appreciation Society Test Alliance Please Ignore 145	Posted - 2015.09.01 11:53:41 - [12] - Quote Yep, same problem, Windows 8.1.
Sir Werner Evoke. Ev0ke 11	Posted - 2015.09.01 11:56:54 - [13] - Quote Yep, same problem, Windows 8.1. more user with this problem: https://www.reddit.com/r/Eve/comments/3j7gs6/ccp_breaks_logging_in_two_clients
Torgeir Hekard I MYSELF AND ME 195	Posted - 2015.09.01 11:59:23 - [14] - Quote +1 Post downtime it's impossible to launch 2 clients. Whether via launcher or via exefile. The problem seems to be shared cache related, because a TQ client also prevents a SiSi client from launching. Oh, and 2 sisi clients are also impossible. The interesting part of the backtrace wine: Unhandled exception 0x80000003 in thread 8d at address 0x1016dd91 (thread 008d), starting debugger... 0x1016dd91: int $3 Modules: Module Address Debug info Name (240 modules) snip PE 10000000-10390000 Export blue snip
Kalel Nimrott The Dingus Coalition 1181	Posted - 2015.09.01 12:08:38 - [15] - Quote Can't open a second account after DT, second client stoped working after donwloading the bulk data. I've tryed both the fast way to open a second account and with the launcher. I'm using windows 7. Problem signature: Problem Event Name: APPCRASH Application Name: ExeFile.exe Application Version: 2015.8.95.6552 Application Timestamp: 55d48108 Fault Module Name: blue.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 55d480bb Exception Code: 80000003 Exception Offset: 0016dd91 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 11274 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 "I'm the Master!, of suspense so Intense, No defense against Hitchcock once he presents!"
VonSpaky Red Federation RvB - RED Federation 6	Posted - 2015.09.01 12:20:38 - [16] - Quote mr dumpface wrote: i can't even open a second client, it crashes at startup Windows 7 here, workaround please?
ElMo's Ghost Star Frontiers Test Alliance Please Ignore 0	Posted - 2015.09.01 12:20:50 - [17] - Quote Anyone tried running rescache.exe yet? That was the fix for the black screen problem that they were having a few days ago. I just started running the program, but I've got to leave for work before it f inishes.
VonSpaky Red Federation RvB - RED Federation 6	Posted - 2015.09.01 12:25:07 - [18] - Quote ElMo's Ghost wrote: Anyone tried running rescache.exe yet? That was the fix for the black screen problem that they were having a few days ago. I just started running the program, but I've got to leave for work before it f inishes. Trying it now
HoruSeth Republic University Minmatar Republic 991	Posted - 2015.09.01 12:31:16 - [19] - Quote Looks like repair.exe solves the problem?! With me is not good cherry eating, but you can steal horses with me.
Torgeir Hekard I MYSELF AND ME 195	Posted - 2015.09.01 12:32:42 - [20] - Quote It appears that the problem has been solved. That is, there's a small new patch. Close the client, restart the launcher, and it works.

Markius TheShed Murientor Tribe 177	Posted - 2015.09.01 12:35:41 - [21] - Quote Since DT today 2nd client stops when preparing data everytime i'm running rescache now Murientor Tribe a capsuleer organization composed of radical Minmatar. Since YC107
VonSpaky Red Federation RvB - RED Federation 6	Posted - 2015.09.01 12:40:23 - [22] - Quote HoruSeth wrote: Looks like repair.exe solves the problem?! Repair tool did not fix for me. Quote: It appears that the problem has been solved. That is, there's a small new patch. Close the client, restart the launcher, and it works. Patch did not fix it for me. Will see what happens after this rescache tool has finished...
CBR600F4i The Scope Gallente Federation 0	Posted - 2015.09.01 12:48:40 - [23] - Quote Torgeir Hekard wrote: It appears that the problem has been solved. That is, there's a small new patch. Close the client, restart the launcher, and it works. This worked for me
Gilderan Fascist Penguins of Purgatory TOG - The Older Gamers Alliance 10	Posted - 2015.09.01 12:54:06 - [24] - Quote The penguins are not happy...and you don't want to be around unhappy penguins :) Restarted the launcher...got the update...penguins happy. Thanks CCP for the fast turn around on a fix. Muchly appreciated o7
Bishamon Katani Seven Gods of Fortune 5	Posted - 2015.09.01 12:55:09 - [25] - Quote Now those of you on Windows know how us Mac users feel. Every. Single. Day. Fortunately the work around we have to use to start multiple clients without them all crashing at once was also a workaround for this. CCP's quality control has gotten really really bad.
WillusKillus Hooded Underworld Guys Northern Coalition. 14	Posted - 2015.09.01 13:54:26 - [26] - Quote Confirmed fixed, ty CCP.
VonSpaky Red Federation RvB - RED Federation 6	Posted - 2015.09.01 14:36:59 - [27] - Quote Working for me for now.
WillusKillus Hooded Underworld Guys Northern Coalition. 14	Posted - 2015.09.01 16:39:01 - [28] - Quote Nope, this is unfortunately not at all fixed for me, still getting exactly the same problem so may have been unconnected to todays issue.
Vertigoe Mindstar Technology Get Off My Lawn 0	Posted - 2015.09.01 23:56:08 - [29] - Quote WillusKillus wrote: Nope, this is unfortunately not at all fixed for me, still getting exactly the same problem so may have been unconnected to todays issue. Not fixed, I had this issue today. I run my accounts in seperate folders, never out of the same installation. Both crashed, first time upon undocking one account crashed. Then right as a fight was ending the other account crashed. Both times it was very slow to load back up.
WillusKillus Hooded Underworld Guys Northern Coalition. 14	Posted - 2015.09.03 19:46:13 - [30] - Quote I just went AFK for 30 mins, kept my computer idling. My single open client consisting of me docked in a hanger crashed. Good stuff.



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