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New Beta EVE Launcher is Now Available for Mac

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Author	Thread Statistics \| Show CCP posts - 29 post(s)
Earadriede Callisto The Scope Gallente Federation 2	Posted - 2015.11.27 08:36:09 - [91] - Quote what happened to the ship hologram images at the characters login screen? They're taken off? That's a neat feature.
Rowells ANZAC ALLIANCE Fidelas Constans 2853	Posted - 2015.12.02 17:28:16 - [92] - Quote is anyone else experiencing trouble getting more than two clients running? I've been trying to get my third one up and running but get only black screen.
Vincent Athena V.I.C.E. 3703	Posted - 2015.12.02 21:16:14 - [93] - Quote Rowells wrote: is anyone else experiencing trouble getting more than two clients running? I've been trying to get my third one up and running but get only black screen. I can get three running. But I did find that a short pause between launching clients can cause one or more to black screen. If I log in each client and wait until I see an in-game scene before launching the next, then it works. Know a Frozen fan? Check this out Frozen fanfiction

CCP Snorlax C C P C C P Alliance 814	Posted - 2015.12.02 21:29:35 - [94] - Quote Vincent Athena wrote: Rowells wrote: is anyone else experiencing trouble getting more than two clients running? I've been trying to get my third one up and running but get only black screen. I can get three running. But I did find that a short pause between launching clients can cause one or more to black screen. If I log in each client and wait until I see an in-game scene before launching the next, then it works. We've been investigating the cause of this and have some theories. We'll hopefully have a fix soon. For now, the best workaround is indeed a longer pause. CCP Snorlax - Software Architect - Team RnB

Rowells ANZAC ALLIANCE Fidelas Constans 2854	Posted - 2015.12.03 03:49:49 - [95] - Quote CCP Snorlax wrote: Vincent Athena wrote: Rowells wrote: is anyone else experiencing trouble getting more than two clients running? I've been trying to get my third one up and running but get only black screen. I can get three running. But I did find that a short pause between launching clients can cause one or more to black screen. If I log in each client and wait until I see an in-game scene before launching the next, then it works. We've been investigating the cause of this and have some theories. We'll hopefully have a fix soon. For now, the best workaround is indeed a longer pause. I've tried a quite extensive pause. Combination of auto-launching 3 and manually doing them up to 5 minutes apart. No success. One odd thing, I was waiting for the third to try and leave its blackscreen (making sure it wasn't just slow) when the night "1 hour until downtime" message came. It showed up on the blackscreened client, and began showing partial character selection, which even reacted to clicking and mouseovers, but nothing actually happened. It was weird.
Amarisen Gream Divine Demise Apocalypse Now. 162	Posted - 2015.12.03 07:03:40 - [96] - Quote Is there a way to get it so, if say someone is on a bad internet network (mobile hotspot), that the system would store any downloaded information for the launcher between seasons, or which ever. Spend nearly 3 hours yesterday trying to download the new binaries - but kept getting interrupted do to RL issues that kept killing my hotspot "The Lord loosed upon them his fierce anger All of his fury and rage. He dispatched against them a band of Avenging Angels" - The Scriptures, Book II, Apocalypse 10:1 DIDE- is open to new members
Therem Harth Dissident Aggressors Mordus Angels 0	Posted - 2015.12.03 17:09:36 - [97] - Quote Adding my voice to the list of people with IGB woes. With the "standard" launcher all is well. With the Beta launcher (current version as of the post timestamp), IGB doesn't work (doesn't load any sites, just a black window) and trying to close it locks the whole client. Latest Yosemite on a MBP Retina.
Anna Dufour Acramann 0	Posted - 2015.12.04 07:59:46 - [98] - Quote For me the new launcher is the best thing to happen to eve. I adore it. There was however in an early iteration a way to see which settings would be applied when the account is launched. Now I have to click on the cog to see which settings will be applied. Since I regularly switch between one and two screen modes in various combinations I am constantly having to do a manual check first. Although it appears to me that there is space available to show the settings a mouseover would do. I hope you find a moment to consider this possibility and thank you once again for the vast improvement that the new launcher brings..
Amarisen Gream Divine Demise Apocalypse Now. 163	Posted - 2015.12.04 08:09:00 - [99] - Quote Therem Harth wrote: Adding my voice to the list of people with IGB woes. With the "standard" launcher all is well. With the Beta launcher (current version as of the post timestamp), IGB doesn't work (doesn't load any sites, just a black window) and trying to close it locks the whole client. Latest Yosemite on a MBP Retina. So I made the mistake the other day on clicking a link in-game and I was like ****, but found out if you just minimize the IGB, it won't crash you client (right away). Though I did go do something in my alt, log off or something. Can't remember and then my IGB locked up my main client. "The Lord loosed upon them his fierce anger All of his fury and rage. He dispatched against them a band of Avenging Angels" - The Scriptures, Book II, Apocalypse 10:1 DIDE- is open to new members

CCP Snorlax C C P C C P Alliance 814	Posted - 2015.12.04 15:06:34 - [100] - Quote Amarisen Gream wrote: Therem Harth wrote: Adding my voice to the list of people with IGB woes. With the "standard" launcher all is well. With the Beta launcher (current version as of the post timestamp), IGB doesn't work (doesn't load any sites, just a black window) and trying to close it locks the whole client. Latest Yosemite on a MBP Retina. So I made the mistake the other day on clicking a link in-game and I was like ****, but found out if you just minimize the IGB, it won't crash you client (right away). Though I did go do something in my alt, log off or something. Can't remember and then my IGB locked up my main client. I'm working on a fix for the IGB issue on Mac - hoping to release it on Monday. CCP Snorlax - Software Architect - Team RnB


epicurus ataraxia Z3R0 Return Mining Inc. Illusion of Solitude 1787	Posted - 2015.12.04 19:33:05 - [101] - Quote CCP Snorlax wrote: Amarisen Gream wrote: Therem Harth wrote: Adding my voice to the list of people with IGB woes. With the "standard" launcher all is well. With the Beta launcher (current version as of the post timestamp), IGB doesn't work (doesn't load any sites, just a black window) and trying to close it locks the whole client. Latest Yosemite on a MBP Retina. So I made the mistake the other day on clicking a link in-game and I was like ****, but found out if you just minimize the IGB, it won't crash you client (right away). Though I did go do something in my alt, log off or something. Can't remember and then my IGB locked up my main client. I'm working on a fix for the IGB issue on Mac - hoping to release it on Monday. Awesome! Thank you! There is one EvE. Many people. Many lifestyles. WE are EvE
Debbie Jellinsky Signal Cartel EvE-Scout Enclave 1	Posted - 2015.12.04 19:51:22 - [102] - Quote I can't figure out how to with servers. I've got SiSi and Solace selected in settings, but I can't find how to switch. Any help? Ha - never mind. I just found the drop down Derp.
Amarisen Gream Divine Demise Apocalypse Now. 168	Posted - 2015.12.05 09:52:38 - [103] - Quote CCP Snorlax wrote: Amarisen Gream wrote: Therem Harth wrote: Adding my voice to the list of people with IGB woes. With the "standard" launcher all is well. With the Beta launcher (current version as of the post timestamp), IGB doesn't work (doesn't load any sites, just a black window) and trying to close it locks the whole client. Latest Yosemite on a MBP Retina. So I made the mistake the other day on clicking a link in-game and I was like ****, but found out if you just minimize the IGB, it won't crash you client (right away). Though I did go do something in my alt, log off or something. Can't remember and then my IGB locked up my main client. I'm working on a fix for the IGB issue on Mac - hoping to release it on Monday. If this character was allowed to have you baby, she would. Maybe with cloning we could just splice some genes together. Can't wait for the IGB to work again so I can see all those kitty post. "The Lord loosed upon them his fierce anger All of his fury and rage. He dispatched against them a band of Avenging Angels" - The Scriptures, Book II, Apocalypse 10:1 DIDE- is open to new members
Vincent Athena V.I.C.E. 3704	Posted - 2015.12.05 16:25:49 - [104] - Quote I noticed my fan speed going quite high today. I checked out activity monitor to see if Eve was using more cpu than usual. It was not eve, it was the launcher. It was using around 40% of one core, and a launcher sub-process called "QtWebEngineProcess" was using 100% of another core. Seems somewhat excessive, as the client typically uses 50% of one core. Know a Frozen fan? Check this out Frozen fanfiction
Prometheus Satyen Pandemic Horde Inc. Pandemic Horde 0	Posted - 2015.12.05 16:40:29 - [105] - Quote CCP Snorlax wrote: Amarisen Gream wrote: Therem Harth wrote: Adding my voice to the list of people with IGB woes. With the "standard" launcher all is well. With the Beta launcher (current version as of the post timestamp), IGB doesn't work (doesn't load any sites, just a black window) and trying to close it locks the whole client. Latest Yosemite on a MBP Retina. So I made the mistake the other day on clicking a link in-game and I was like ****, but found out if you just minimize the IGB, it won't crash you client (right away). Though I did go do something in my alt, log off or something. Can't remember and then my IGB locked up my main client. I'm working on a fix for the IGB issue on Mac - hoping to release it on Monday. Much love from me if you get that fix out. I've had to revert to the old launcher because I simply can't survive without Siggy.

CCP Snorlax C C P C C P Alliance 814	Posted - 2015.12.07 12:37:51 - [106] - Quote The in-game browser should work properly in clients launched from the beta launcher as of version 988834 of the launcher. CCP Snorlax - Software Architect - Team RnB

Prometheus Satyen Pandemic Horde Inc. Pandemic Horde 0	Posted - 2015.12.07 12:46:05 - [107] - Quote CCP Snorlax wrote: The in-game browser should work properly in clients launched from the beta launcher as of version 988834 of the launcher. Confirmed, thank you very much! <3
El Ninio T2 Productions 0	Posted - 2015.12.08 02:12:16 - [108] - Quote Hi. I tried beta client on iMac with 2 monitors. main monitor has a resolution of 2560x1440 and second monitor is 1920x1080. It is impossible to run 2 clients in full screen mode on two displays. On MAC client is impossible to choose which display to use on client settings. I also tried to open two window mode clients, move second one on second display and to change to fullscreen mode but both clients run in fullscreen on first monitor only. How could I to run two clients in full screen mode even with beta or regular client with its clone client as second? When I run standard client and its clone on full screen and I pass with alt tab between clients it cashes very often. So I am looking for a suggestion how to run two clients on two different monitors like told above. Thanks. bye. El Ninio
Bieker Udan Bieker's Biekers 0	Posted - 2015.12.09 16:48:11 - [109] - Quote I've been trying unsuccessfully to get the beta launcher to work with the production client on Yosemite 10.10.5. When it starts it throws a popup with the error "An error was encountered while downloading (see log for details). Do you want to run network diagnostics? ( Ignore \| Retry \| Yes ) " The relevant entries in the log file seem to be 09:43:29.523 debugFinished task "Cider version downloader for Tranquility" 09:43:29.523 error"SSL handshake failed" 09:43:29.523 warningUpdate failed for "Tranquility" with error: 2 If I "Ignore" the launcher starts, but shows a message at the bottom that says "Cider version info not available 0.0%" and then is not able to launch the game. Is the beta launcher supposed to work with the production client?

CCP Snorlax C C P C C P Alliance 816	Posted - 2015.12.09 16:58:04 - [110] - Quote Bieker Udan wrote: I've been trying unsuccessfully to get the beta launcher to work with the production client on Yosemite 10.10.5. When it starts it throws a popup with the error "An error was encountered while downloading (see log for details). Do you want to run network diagnostics? ( Ignore \| Retry \| Yes ) " The relevant entries in the log file seem to be 09:43:29.523 debugFinished task "Cider version downloader for Tranquility" 09:43:29.523 error"SSL handshake failed" 09:43:29.523 warningUpdate failed for "Tranquility" with error: 2 If I "Ignore" the launcher starts, but shows a message at the bottom that says "Cider version info not available 0.0%" and then is not able to launch the game. Is the beta launcher supposed to work with the production client? For some reason https connections seem to be failing. Can you file a bug report, attaching the full launcher log? Mention my name in the title so it gets sent my way. CCP Snorlax - Software Architect - Team RnB


Manssell OmiHyperMultiNationalDrunksConglomerate Together We Solo 283	Posted - 2015.12.09 17:15:39 - [111] - Quote CCP Snorlax wrote: The in-game browser should work properly in clients launched from the beta launcher as of version 988834 of the launcher. The IGB was working on Monday but it's now once again broken as of yesterday. Bug report EBR-59534
Bieker Udan Bieker's Biekers 0	Posted - 2015.12.09 19:27:25 - [112] - Quote CCP Snorlax wrote: Bieker Udan wrote: I've been trying unsuccessfully to get the beta launcher to work with the production client on Yosemite 10.10.5. When it starts it throws a popup with the error "An error was encountered while downloading (see log for details). Do you want to run network diagnostics? ( Ignore \| Retry \| Yes ) " The relevant entries in the log file seem to be 09:43:29.523 debugFinished task "Cider version downloader for Tranquility" 09:43:29.523 error"SSL handshake failed" 09:43:29.523 warningUpdate failed for "Tranquility" with error: 2 If I "Ignore" the launcher starts, but shows a message at the bottom that says "Cider version info not available 0.0%" and then is not able to launch the game. Is the beta launcher supposed to work with the production client? For some reason https connections seem to be failing. Can you file a bug report, attaching the full launcher log? Mention my name in the title so it gets sent my way. Oops sorry, I put this is as a support ticket rather than a bug, is that Ok? Or do you want me to re-do it?
Enyxl 0	Posted - 2015.12.10 11:27:41 - [113] - Quote Manssell wrote: CCP Snorlax wrote: The in-game browser should work properly in clients launched from the beta launcher as of version 988834 of the launcher. The IGB was working on Monday but it's now once again broken as of yesterday. Bug report EBR-59534 ^ This. What the hell.

CCP Snorlax C C P C C P Alliance 816	Posted - 2015.12.10 11:31:02 - [114] - Quote Enyxl wrote: Manssell wrote: CCP Snorlax wrote: The in-game browser should work properly in clients launched from the beta launcher as of version 988834 of the launcher. The IGB was working on Monday but it's now once again broken as of yesterday. Bug report EBR-59534 ^ This. What the hell. I'm confused as well. There was an issue with the beta launcher and the IGB - I fixed that and released on Monday. Then it seems the update of the client on Tuesday broke the IGB in a different way. I'm pretty sure that issue was fixed in today's patch. Please try again, and sorry for the confusion. CCP Snorlax - Software Architect - Team RnB

Enyxl 0	Posted - 2015.12.10 11:52:16 - [115] - Quote CCP Snorlax wrote: Enyxl wrote: Manssell wrote: CCP Snorlax wrote: The in-game browser should work properly in clients launched from the beta launcher as of version 988834 of the launcher. The IGB was working on Monday but it's now once again broken as of yesterday. Bug report EBR-59534 ^ This. What the hell. I'm confused as well. There was an issue with the beta launcher and the IGB - I fixed that and released on Monday. Then it seems the update of the client on Tuesday broke the IGB in a different way. I'm pretty sure that issue was fixed in today's patch. Please try again, and sorry for the confusion. A 24h hour regression is just ... I don't envy your job. Problem persists here after update. Beta Launcher - 988834 EVE - 990371 Will try the non-beta stuff and report back
Enyxl 0	Posted - 2015.12.10 12:02:55 - [116] - Quote IGB seems to work with the non-beta launcher (990431)

CCP Snorlax C C P C C P Alliance 816	Posted - 2015.12.10 12:09:56 - [117] - Quote Enyxl wrote: A 24h hour regression is just ... I don't envy your job. Problem persists here after update. Beta Launcher - 988834 EVE - 990371 Will try the non-beta stuff and report back Can you try one thing for me (if you're not afraid to get a bit technical)? Make sure the launcher is not running. In Finder, go to ~/Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache. You should see a folder named cider-EveOnlinePremium-iso-010805-nodata-skel - delete that folder. Don't worry, settings are not stored in there. Now restart the launcher and try starting up a client and see if the browser works. I appreciate your help in trying to sort this out - it's frustrating when things work on my machine but not out in the field. CCP Snorlax - Software Architect - Team RnB

Enyxl 1	Posted - 2015.12.10 12:35:03 - [118] - Quote CCP Snorlax wrote: Enyxl wrote: A 24h hour regression is just ... I don't envy your job. Problem persists here after update. Beta Launcher - 988834 EVE - 990371 Will try the non-beta stuff and report back Can you try one thing for me (if you're not afraid to get a bit technical)? Make sure the launcher is not running. In Finder, go to ~/Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache. You should see a folder named cider-EveOnlinePremium-iso-010805-nodata-skel - delete that folder. Don't worry, settings are not stored in there. Now restart the launcher and try starting up a client and see if the browser works. I appreciate your help in trying to sort this out - it's frustrating when things work on my machine but not out in the field. http://i.imgur.com/7awXaa9.png That did the trick. Deleted: 238B Dec 7 12:19 cider-EveOnlinePremium-iso-010474-nodata-skel 204B Nov 3 12:03 cider-EveOnlinePremium-iso-010805-nodata-skel Launcher restored cider-EveOnlinePremium-iso-010805-nodata-skel on launch and IGB seems to be working. Weird
epicurus ataraxia Z3R0 Return Mining Inc. Illusion of Solitude 1787	Posted - 2015.12.10 13:45:04 - [119] - Quote CCP Snorlax wrote: Enyxl wrote: A 24h hour regression is just ... I don't envy your job. Problem persists here after update. Beta Launcher - 988834 EVE - 990371 Will try the non-beta stuff and report back Can you try one thing for me (if you're not afraid to get a bit technical)? Make sure the launcher is not running. In Finder, go to ~/Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache. You should see a folder named cider-EveOnlinePremium-iso-010805-nodata-skel - delete that folder. Don't worry, settings are not stored in there. Now restart the launcher and try starting up a client and see if the browser works. I appreciate your help in trying to sort this out - it's frustrating when things work on my machine but not out in the field. Just updating to latest OSX version released today, I will try it as soon as complete and will report. Great to know you are working on it, Thank you. There is one EvE. Many people. Many lifestyles. WE are EvE
epicurus ataraxia Z3R0 Return Mining Inc. Illusion of Solitude 1787	Posted - 2015.12.10 14:10:05 - [120] - Quote Ok first test launcher 988834 IGB opened with black screen. Closed IGB client locked up requiring closing the app. Second test deleted file in question, started launcher and selected TQ client, game loaded, loaded grid, loaded IGB, and it works! Fantastic result, thank you! There is one EvE. Many people. Many lifestyles. WE are EvE



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