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Homer Sanchez
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Posted - 2007.02.09 20:27:00 -
[1]
Well ladies and gents, i DLed the trial of this game, and instantly became addicted to it. So i decided to purchase a month's long account through paypal. So one day, i start up EVE, only to show under the server name... "checking status" .
I think.. that's weird.. and try logging in anyways.. nope.. tells me to check the address to make sure its correct. I re-typed the server name (Tranquility)... nope... checked to see if I have the latest patch? yup.. still doesnt work.
Here are some other things Ive done:
- deleted the cache folder.
- re-installed the game in a new folder directory, and patched it too.
- turned off all background processes, disabled my firewall, and turned my anti-virus off.
- pinged the EVE server manually, which goes through perfectly.
- my PC is plugged straight into the wall, so no problems there.
- plugged my Dad's pc into my connection, and it ran EVE perfectly.
- brought my PC to a friend's house to try their connection, and it didnt work, so it is obviously something in my PC.
- punched myself in the head, because i just purchased a product which i cant even use.
Someone, please help me before i rip my hair out. 
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Herasha Fara
Gallente
The 23rd War Hawks
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Posted - 2007.02.17 20:35:00 -
[2]
Hey Homer
I've been having similar problems over the last couple of days. All i can get out off EVE is Checking Status. This only seems to happen after about 18:00 GMT, and i'm aso having similar disconnects from MSN. These stared when the EVE problems started.
I'm using a D-Link DSL-G624T if thats any help, and firewalls are set to allow EVE and Messenger.
I dunno if anyone can offer an help???
Thanks
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Riddlock
Minmatar
Destructive Influence
Band of Brothers
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Posted - 2007.02.17 22:23:00 -
[3]
Same problem here , 2 days now with it :(
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Brutal'Deluxe
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Posted - 2007.02.18 06:49:00 -
[4]
hehe, me and a few others posted about just this problem as it started friday after shutdown.. i sent a petition to CCP to get help, but they havent replied, nor have any1 on this forum so far.. so just to let u know.. ur not alone with this problem.. but it dont seem to get fixed anytime soon... since its now day 3 and still no change, or even reply.. (maybe its just CCP thats having a weekend off) if u find a way (besides getting new comp) dont be shy to post it.. there are more players out here paying for a game we cant play
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Brutal'Deluxe
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Posted - 2007.02.18 07:01:00 -
[5]
btw, have any1 tried formatting the hard-drive? since the problem is obviously originated from the computer, but re-installing client dont help, it could be a -ini file or registry file thats ben corrupted that dont get deleted/overwritten when client is uninstalled/installed
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Brutal'Deluxe
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Posted - 2007.02.18 19:29:00 -
[6]
ok, ive done some research and this is my results =(
This is a repeating bug that has been arounds since BETA. not usre about the origin or solution yet, but its a client bug and may get fixed in a bug-patch.. its also possible to work around, but havent found out how, yet.
Its sad to se a game having a bug that unables paying customers to access paid services, unfixed since the BETA-release.. BETA periods is just for that reason.. to fix bugs that is totally unacceppted in a 'live' version that demans payment.. (it is like paying for a cell-phone operator, and the phone dont work... and they know it.. and still sells it.. that is.. or should be.. illegal!!)
perhaps CCP should start geting their prioritys straighten out.. mak new content and exploits low prio, and set bugs that scams ppl on RL money as no. 1
i saw a post from devs saying they are still days behind on their 'to-do'-list.. and here is a tip that any schoolboy above age of 10 can give u......
YOU HAVE TOO MUCH WORK AND NEVER SEEM TO CATCH UP?? HIRE MORE STAFF MEMBERS!!!! YOU CAN PAY THEM WITH THE MONEY YOU MAKE ON SELLING A PRODUCT THAT CANT BE ACCESSED BY THE COSTUMERS!
(CCP, please dont make me get offensive and act against boards rules in order to get some attention over here..)
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Kalearne
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Posted - 2007.02.18 22:56:00 -
[7]
First off, hello all, been posting on the same issue on another thread, we got to page 9 with no resolution. Seems to present in various ways, mine is the flavour that likes to ctd on 'acquiring bulk data' and reboots with 'connection lost'. Like everyone else I have deleted machonet, reinstalling, patching etc. I've also changed OS and hardware (XP Pro to Vista 64 Ultimate, ASUS A8n to ASUS A8n32 AMD 62 4000 to AMD X2 4800, new HDD's too cant remember name tho) Same problem, which was a little frustrating, i did spend a lot of money to fix that, honest, well it was an excuse to upgrade :)
I petitioned once, i was asked to run a program called pingplotter and test my link to the eve server for an hour, result was no packet loss and no pings above 50, boy was I suprised! Issue resolved itself after a dt so I cancelled the petition.
Its cropped up again, been ongoing for about a month now, pingplotter shows the same.
I've played about and if I run the exefile.exe instead of eve.exe (found in bin folder) it runs a log window, when eve fails on acquiring bulk data I can see a load of entries but I cant screengrab them for some reason. Anyone else getting this?
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Shazrun
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Posted - 2007.02.19 09:49:00 -
[8]
Alright...I've got the same problem...here's my actions leading up to the problem...:
I was entering a new system, and my computer shut itself down, as it normally does because it has a problem with over-heating. I shouted a few random colorful words and pressed the power button until the computer turned itself off. once that happened, I turn the computer back on. after the boot an everything, I pull up the EvE online exe file and try to log in. I notice that the server status is set to "Unknown", despite the fact that I knew it would fail, I put a bit of faith forward and entered my user name and password...to no avail...so I once more restarted my computer. after once more rebooting, I pulled up the EvE online login screen... the status still read "Unknown" ....I searched high and low until I came across Kalearne talking about the log with the exe in the bin file... I used it and tried logging in a few times....I got a message about some sort of exception...shrunk the window down and started typing here....and about the time that I was done typing about the first time the computer shut down, I noticed my status was now "Checking Status" ...
It's quite angering for this to happen...All I want is to get my stuff down to my alliances air-space...Oh well....if anyone finds anything out, lemme know...
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Brutal'Deluxe
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Posted - 2007.02.19 11:45:00 -
[9]
lol, here is some interesting info:
if u connect just as the server comes back from maintenance (yes, even tho i have no connection to tranquility, i still recieve by magic, the start-up counter) i can actually connect, but since i cant load the game instantly, the game frezes after authenticating.......................... so.. how/what/why/did my monkey program this application??? it is established that i have connection, just that my client auto-bypass the login conditions in the code and go directly to the 'else'/'false' term and therfore says i dont have connection, since the client havent run the 'check for host' function correctly.. now.. i could make a working client for login in Visual Basic... why cant CCP??? tho.. i guess its hard to fix bugs the arent aware of.. since im sure they havent read neither this post or my petition yet... soi guess thats me saying goodbye to EVE after only 2 months of playing... i guess im heading back to my old MMO where support had a 24 hours guaranteed response.. even if the bug cant be fixed for months.. atleast they would let u know...
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Shazrun
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Posted - 2007.02.19 13:01:00 -
[10]
Sadly, I'm in the same boat...if this situation isn't rectified, no matter how much I like the game (in which case, I love this ****in game) I will be forced to cancel my account.
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Eleana Tomelac
Gallente
Through the Looking Glass
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Posted - 2007.02.19 14:30:00 -
[11]
 Originally by: Herasha Fara
i'm aso having similar disconnects from MSN. These stared when the EVE problems started.
If msn disconnects too, it should have nothing to do with the Eve server status or CCP network.
For sure your ISP will tell you that all is fine and say it's someone else's fault so they do not have to spend time investigating the issue...
Tell us about where around the world you are located (no need to tay something precise, just country/state) and your ISP, this may give some clues on which ISP is messing up if this is the case.
--
Pocket drone carriers (tm) enthousiast !
Flying Vexor and Ishkur, Myrmidon was too slow, got ganked by 3 BC and a Megathron...
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Shazrun
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Posted - 2007.02.19 19:57:00 -
[12]
Well...you're not talkling to me but I can tell ya mine...I'm in the US, Texas to be exact...my ISP is Southwestern Bell
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Shazrun
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Posted - 2007.02.20 10:59:00 -
[13]
My WoW works fine...so far I've lost 2 days of game play that I payed for. Slightly agitated at this point in time...Any new leads or ideas?
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Miss Brutal
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Posted - 2007.02.20 15:56:00 -
[14]
well, im on day 5 of non-functional product payed for...... just as said here, my other MMO have no issues connecting.. i used PingPlotter and there is no breach in the connection to EVE server either.. i seriously doub this is connection-related issue, but rather a software bug. Ive finally gotten an answer from Support and are sending reports/info back and forth hoping this will get resolved. As soon as i get more info (or actually get it to work) i will post a notification in this thread, so that others can get the help hey need.
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Shazrun
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Posted - 2007.02.20 16:42:00 -
[15]
Thank you, thank you. It's greatly appreciated
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Pham Neuwen
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Posted - 2007.02.21 00:08:00 -
[16]
I too have been having this problem, with the same symptoms that were described by Kalearn. After I first DLed, I couldn't get past acquiring bulk data. Then, after deleting my cache, I was able to connect, but with disconnects and "connection lost" errors coming up every 3-10 minutes. Finally, two days ago, I was able to play for approximately 5 hours with no disconnects. Now, since yesterday, I have been stuck on acquiring bulk data data again. Just thought I'd add my two cents. I do really hope this gets resolved, as I have no doubt in my mind that I would buy time with this game if this were not an issue. Really superb game otherwise.
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Ganthor
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Posted - 2007.02.21 18:38:00 -
[17]
So, we've all got the same problem here (myself included), but no GM helping us to resolve it. Thats great, real ****in great.
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Ganthor
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Posted - 2007.02.21 22:14:00 -
[18]
Ok devs, you need to address this problem now. I understand that you have other things to do, but we are having this problem that is disabling our ability to play. We are the only ones that have posted, there are probably many more who haven't. The point is that we are losing game time that we are paying for, and as paying customers, we expect the utmost from you. If you cannot fix it now, at least let us know that you are working on it.
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Shazrun
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Posted - 2007.02.22 14:06:00 -
[19]
I got a reply from a mod yesterday. I'm gonna sense him my information to see if I can't help get **** taken care of >.<
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Ganthor
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Posted - 2007.02.22 19:39:00 -
[20]
Good, thanks. I started a petition for them to either fix it, or give us our money back. So one way or another, we will be helped.
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Shazrun
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Posted - 2007.02.23 05:08:00 -
[21]
Well, heres an update...and a headache...I was told to make sure that my firewalls were clear and there was nothing to restrict the client...I'm still getting the same error....I have 2 firewalls I believe...(Microsoft, and my 2Wire .... I don't know what else to do really...I tried my account on my friends computer and it worked like a dream....*shrugs* I unno what the **** to do seriously >.<
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Brian Kith
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Posted - 2007.02.23 13:45:00 -
[22]
As of last night, 11:00 PM EST, I was having no problems.
This morning, 8:00 AM EST, I can no longer connect. There is a message in the launcher regarding a known issue with startup.
Any information and ETA on a fix would be grand.
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Ignatius Liabon
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Posted - 2007.02.23 18:44:00 -
[23]
And yet...I, too, have been having this problem for days now. I've tried everything mentioned, and done everything mentioned.
I'm not receiving a good that I have paid for, and that is very upsetting.
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Shazrun
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Posted - 2007.02.24 00:19:00 -
[24]
Edited by: Shazrun on 24/02/2007 00:16:31
Guys, I've found a solution!...
It's not pretty though....there is a worm that is restricting the use of eve (I don't know why, or what it's called but...)
I restored my computer to it's factory settings....It's not pretty...but it works....Hope it works for you guys!!!!!!
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Shazrun
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Posted - 2007.02.24 00:20:00 -
[25]
And by work around...I mean a solution XD
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Miss Brutal
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Posted - 2007.02.26 06:41:00 -
[26]
ah, i see im not the 1st one to try this great 'work around' lol.. reinstalling windows did the trick for me as well.
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Amanita Muscaria
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Posted - 2007.02.26 18:09:00 -
[27]
Exact same problem here. Will try reinstalling OS.
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Amanita Muscaria
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Posted - 2007.02.26 20:17:00 -
[28]
Just wasted 2 hours reinstalling everything for nothing. Still "checking status..." and
"Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."
I'm convinced the problem is not in my end. I guess I'm being forced to quit playing EVE. |
Rhaven
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Posted - 2007.02.26 22:15:00 -
[29]
is windows firewall up> make sure that you have the ports opened and the correct file set for access. the windows firewall has issues allowing alot of things through it . and will cause problems with out telling you that it is blocking anything.
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Pham Neuwen
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Posted - 2007.02.26 23:04:00 -
[30]
A worm? Do you have any more information on this? If it is indeed a worm than it should be possible to delete/fix with updated virus protection and scans. I would really like to avoid having to reinstall as I just barely finished spending a good week setting this system up.
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Pham Neuwen
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Posted - 2007.02.26 23:12:00 -
[31]
Just thought I'd mention as well that this problem seems to be intermittent. I went a day or two where it worked fine, then three or four with the acquiring bulk data problem, then a day where it worked, and now it's off again. This sort of behavior doesn't really lend itself to a virus or worm, which would permanently mess it up, unless it was fixed in which case it would permanently work now.
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Heiken Wimast
Amarr
Clan LoKi
Myriad Alliance
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Posted - 2007.02.27 04:42:00 -
[32]
Problem is about a trojan/worm. I had same problem "Checking Status...", found 2 trojans win32:maran, win32:lieanage-406. Reinstalled fresh copy of OS now Eve working fine. Those trojans are very malicious regarded to which i found some information on searches, they can download codes and break firewalls, they are copying themselves everytime to a startup program like mouse and graph drivers etc. dunno which program can stop their activity, very annoying bastards. 
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satans judge
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Posted - 2007.10.17 19:10:00 -
[33]
Hey DONT REFORMAT IT YOU FOOLS!!!!!!
I know how to sort it and I have.
1) Install and update Ad-Aware 2007 Free
2) Install and update Spybot - Search & Destroy
3) Install CleanUp!
4) Start Computer in Safe Mode
5) Run a scan with Spybot - search and destroy
6) Run a scan with Ad-Aware 2007 free
7) Run CleanUp! To delete Temp files.
8) Right click my computer - Properties - System restore - turn off system restore (as Trojen may be in the restore files (as told by McAffe))
9) Restart Computer normally (It will prob ask for a Check Disk. Let it do this) Then Turn System Restor back on
All sorted Hope this helps
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Cal Saruwatari
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Posted - 2007.10.22 20:24:00 -
[34]
I have had this checking status under the TQ adress for 2 days now i CANNOT log on because it hasne picked up the server?????
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Meaghan
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Posted - 2007.11.24 20:02:00 -
[35]
I have a clean pc free from all Viri, Trojans etc but I still just get "Checking Status.." and can't connect. Has a mod replied to this thread yet?
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Old Skool
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Posted - 2008.01.15 09:24:00 -
[36]
Haven't been able to connect for over a week now... only shows "checking status" with nothing else. ... i've done everything listed in this post and still no change... do i just cancel my Eve subscription? |
Snaith
Minmatar
Bug Eyed Monsters
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Posted - 2008.01.15 17:52:00 -
[37]
You have given no information like computer setup, client or ISP, several issues can get this situation.
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Guntor Blunt
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Posted - 2008.01.15 21:12:00 -
[38]
Sorry i have to break this to u but..... You have Tiscali :(
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Snaith
Minmatar
Bug Eyed Monsters
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Posted - 2008.01.15 21:33:00 -
[39]
Originally by: Guntor Blunt
Sorry i have to break this to u but..... You have Tiscali :(
I would have to agree , you are with one of the Tiscali companies
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