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Thread Statistics | Show CCP posts - 6 post(s) |
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CCP Phantom
C C P
C C P Alliance
6671
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Posted - 2016.04.27 10:28:14 -
[1] - Quote
The EVE: Citadel expansion has been deployed on April 27th during an extended downtime. To report issues with the expansion or for general feedback on the Mac, please post in this thread.
Check out the Citadel expansion trailer, and the Citadel feature tour video!
EVE: Citadel brings the new Citadels, gargantuan player-created cities in space, which deliver the means to a deeper and more meaningful control over space. We also have a massive set of changes to capital and supercapital warfare, including deadly new superweapons. Additionally we see completely new Force Auxiliary capital ships as the new capital logistic backbone. Carriers and Supercarriers receive brand new fighter gameplay together with a full overhaul of their roles and bonuses. Capital NPCs, valuable Drifter NPCs in wormholes, an improved tactical camera mode, and a ton more is introduced.
The full details of all changes and improvements are available in the patch notes.
For general discussion of this expansion on the PC, please use the general feedback thread.
Please report issues with this expansion on the PC in the PC issues thread.
CCP Phantom - Senior Community Developer - Volunteer Manager
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CCP Phantom
C C P
C C P Alliance
6671
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Posted - 2016.04.27 11:05:12 -
[2] - Quote
Please also consider the known issues/defects.
CCP Phantom - Senior Community Developer - Volunteer Manager
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Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.27 14:54:14 -
[3] - Quote
EVE is still unexpectedly locking up and freezing under both Cider and Wine.
I am currently away, traveling through time and will be returning last week.
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CCP Snorlax
C C P
C C P Alliance
967
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Posted - 2016.04.27 15:39:15 -
[4] - Quote
Arthur Aihaken wrote:EVE is still unexpectedly locking up and freezing under both Cider and Wine.
...
My primary focus now is to improve the experience on the Mac, and offering the option to run under Wine was the first step in that. I feel I have a better chance of fixing issues in Wine, and getting fixes out quickly. I will require your help, though, especially with stability issues that may be difficult (or too time consuming) for me to replicate inhouse.
The first step is to get me logs - in the launcher settings, enable 'Run clients with logging' - this will start LogLite when you hit play. If you experience a crash, go to LogLite, save out the logs and file a bug report, giving as much detail as you can (context can be very important) and attach the log file. Put my name in the title so I get the bug report routed to me promptly and I'll do my best to figure it out.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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Thrawnx
Brave Newbies Inc.
Brave Collective
0
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Posted - 2016.04.27 16:04:09 -
[5] - Quote
I can not run the game from the new launcher.
The game starts, I see the "loading" modal, and "Done processing bulk data", then the screen is blank. I *think* it's trying to load the intro video. (the new eden intro video) but the screen just remains blank. I then use the OSX "Activity Monitor" to "force kill" Eve Online to get it to exit.
Running under the old launcher works fine.
Here is the log http://thrawn01.org/files/eve-new-launcher-thrawnx.txt
7o
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Thrawnx
Brave Newbies Inc.
Brave Collective
0
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Posted - 2016.04.27 16:11:06 -
[6] - Quote
CCP Snorlax wrote:Arthur Aihaken wrote:EVE is still unexpectedly locking up and freezing under both Cider and Wine.
...
My primary focus now is to improve the experience on the Mac, and offering the option to run under Wine was the first step in that. I feel I have a better chance of fixing issues in Wine, and getting fixes out quickly. I will require your help, though, especially with stability issues that may be difficult (or too time consuming) for me to replicate inhouse.
It is possible to reliably get the client to freeze when using two accounts.
Steps to reproduce
1. Start client on first account
2. Start client on second account.
3. Log both clients into a station
4. Logout of client for first account
5. Client of second account will freeze
If you want the log for this behavior let me know, but I assume this is a reproducible issue.
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Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.27 16:14:24 -
[7] - Quote
CCP Snorlax wrote:My primary focus now is to improve the experience on the Mac, and offering the option to run under Wine was the first step in that. I feel I have a better chance of fixing issues in Wine, and getting fixes out quickly. I will require your help, though, especially with stability issues that may be difficult (or too time consuming) for me to replicate inhouse.
The first step is to get me logs - in the launcher settings, enable 'Run clients with logging' - this will start LogLite when you hit play. If you experience a crash, go to LogLite, save out the logs and file a bug report, giving as much detail as you can (context can be very important) and attach the log file. Put my name in the title so I get the bug report routed to me promptly and I'll do my best to figure it out.
Can we get the old shield and armor effects back in the interim? I've enabled "Run clients with logging" and when I get the next crash or lockup I'll file a bug report as you requested. Right now I'm running into so many post-Citadel glitches that I'm not sure that I should be adding to the growing list of massive items that have already been reported.
I already reported this in the main thread, but this just popped up when attempting to activate the Garmur Waschi Uprising 'Combat' SKIN (interesting enough, there's no preview either): Invalid item - Garmur Waschi Uprising 'Combat' SKIN (Permanent) is not a SKIN license.
I hope they sell Red Bull in Iceland...
I am currently away, traveling through time and will be returning last week.
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CCP Snorlax
C C P
C C P Alliance
967
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Posted - 2016.04.27 16:18:25 -
[8] - Quote
Thrawnx wrote:CCP Snorlax wrote:Arthur Aihaken wrote:EVE is still unexpectedly locking up and freezing under both Cider and Wine.
...
My primary focus now is to improve the experience on the Mac, and offering the option to run under Wine was the first step in that. I feel I have a better chance of fixing issues in Wine, and getting fixes out quickly. I will require your help, though, especially with stability issues that may be difficult (or too time consuming) for me to replicate inhouse. It is possible to reliably get the client to freeze when using two accounts. Steps to reproduce 1. Start client on first account 2. Start client on second account. 3. Log both clients into a station 4. Logout of client for first account 5. Client of second account will freeze If you want the log for this behavior let me know, but I assume this is a reproducible issue.
I'm sorry, this is a known issue with Cider under the old launcher. The clone maker was a workaround, but this is not an issue with the new launcher.
We should focus on figuring out why you are having issues with the new launcher - that is the way forward. Have you tried the Wine wrapper with the new launcher?
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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Thrawnx
Brave Newbies Inc.
Brave Collective
0
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Posted - 2016.04.27 17:42:57 -
[9] - Quote
Quote:
I'm sorry, this is a known issue with Cider under the old launcher. The clone maker was a workaround, but this is not an issue with the new launcher.
We should focus on figuring out why you are having issues with the new launcher - that is the way forward. Have you tried the Wine wrapper with the new launcher?
I switched to the Wine Wrapper in the launcher, (current) and the game started, but the client was very laggy, appeared to run smoothly for a bit, then very choppy.
I switched back to cider, and the game ran fine. =/ (the launcher crashed the first time after switching back to cider) but after restart the game is running fine under the new launcher.
I found the following in the osx console from cider, not sure if it's related to the launcher crash or not.
http://thrawn01.org/files/eve-launcher-crash.txt |
Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.27 17:59:34 -
[10] - Quote
Well, that didn't take long (undocking from Jita 4-4)... Bug report in-progress.
I am currently away, traveling through time and will be returning last week.
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James Astraeus
Counsil of Thermis
0
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Posted - 2016.04.28 07:34:26 -
[11] - Quote
Hello,
I went to activate a jump clone, and first off it wouldn't let me pause my skill training right away, it just did nothing, then I closed it and opened the skill queue again, and it didn't pop up, it showed it as it was minimized in the neocom. When I clicked the neocom to open the window up, no skills show in the skill queue even though the timer shows that there are skills. I undocked, redocked, opened, closed and was finally able to pause my skill queue to use my jump clone. Now that I've used it I cannot reapply my skill training. So I'm stuck with a paused skill queue... Hopefully this gets fixed soon?
Thank you! |
Alex Harumichi
Icecream Audit Office
36
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Posted - 2016.04.28 08:09:59 -
[12] - Quote
So far: running with old launcher on Macbook Pro, used to be stable but now after Citadel I've had 4+ hard freezes (had to boot).
Will switch to new launcher and see if that helps.
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CCP Snorlax
C C P
C C P Alliance
969
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Posted - 2016.04.28 10:09:09 -
[13] - Quote
Arthur Aihaken wrote:Well, that didn't take long (undocking from Jita 4-4)... Bug report in-progress.
Addendum: You guys may want to change the attachment size limit (15MB) as this log came in at 19.2MB. I cut it in half and sent the latter portion to you (hopefully that's the part you were after).
Did you file that bug report yet? Haven't found the logs...
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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Kimimaro Yoga
Paragon Trust
The Bastion
55
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Posted - 2016.04.28 15:06:50 -
[14] - Quote
I have three issues to report. At this time I haven't filed bug reports because I'm having trouble producing any kind of log data for these. I'm running 10.9.5 on a Mac Pro, dual 4-core procs and 12GB of RAM, using new launcher with cider.
First and biggest one is occasional client crashes. The client hard freezes. All have happened in space, all have happened with two clients running, mostly while taking gates. Seems to be related to the "overview not updating" bug, at least the overview hasn't been updating properly previous to all these crashes. Also I have log lite running and nothing at all shows up there. Console also shows nothing. It doesn't show up as Not Responding in the Force Quit menu, even though it is not responding. The only even remotely related entries I could find in Console are:
28/4/16 22:17:40.309 cider[1672]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
and
28/4/16 22:20:25.000 kernel[0]: process cider[1657] caught causing excessive wakeups. Observed wakeups rate (per sec): 185; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45010
Not much to go on there, alas. The second issue, not quite so dramatic, is that almost every time I undock it takes far longer to load than it used to. The whole screen sits blank, with the white bars on the HUD drawn but the capacitor in the center empty, for longer than the undock timer. This one worries me because one of these days I expect to get killed while my UI is still waiting to finish drawing.
The third one is probably not going to get fixed, heh. Whenever I have more than one client open I can't use the IGB, it draws its frame but the window is black, then if I try to move the window is goes unresponsive and the client eventually crashes out. Sometimes with a Buffer overrun error.
Anyways, if you want me to bug report any of those, or send you the god awfully long log report of the "excessive wake ups" saved, please let me know. Bit thin on info here I know.
Edit: The first two bugs are completely new as of this patch. The IGB problem predates it, although it seems to be worse now in that it's 100% failure instead of intermittent. And I'm not using wine because it failed completely the last time I tried it.
Now recruiting: http://dogfacedesign.com/index.php/Recruiting-Posters/recruiting-poster-patr3
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Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.28 15:51:11 -
[15] - Quote
CCP Snorlax wrote:Arthur Aihaken wrote:Well, that didn't take long (undocking from Jita 4-4)... Bug report in-progress.
Addendum: You guys may want to change the attachment size limit (15MB) as this log came in at 19.2MB. I cut it in half and sent the latter portion to you (hopefully that's the part you were after). Did you file that bug report yet? Haven't found the logs...
Yesterday. EBR-78102, if that helps.
Subject: "Attn: CCP Snorlax, Citadel Day 01: Mac Crash"
I am currently away, traveling through time and will be returning last week.
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Klinger
Hung Drawn and Quartered
0
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Posted - 2016.04.28 16:35:39 -
[16] - Quote
Hi,
i'm having an issue with the old camera.
Reason why i still use the old camera option, is because i liked how i could move the tracking around. With the new camera that's not possible, and it's like looking at the backside of a horse - nothing interesting there.
Issue is that everytime i jump, i can't find my ship (visual). My view gets zoomed out all the way. If i'm lucky i can find a teeny tiny blip on screen that's me, and with 'Look at my ship' my view returns to normal... only to go *poof* after another jump.
Have it on both my accounts, new patcher client, on El Capitan 10.11.3
Other then that no problems.
great expansion :)
Klinger
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Kimimaro Yoga
Paragon Trust
The Bastion
55
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Posted - 2016.04.28 17:49:08 -
[17] - Quote
I just submitted a huge LogLite text dump through the Submit Ticket thing. It's a 93MB text file, sorry. If it didn't come through let me know and I can dropbox it, it's got dozens of Exceptions being thrown by various things (mostly the Overview). Should be useful
Now recruiting: http://dogfacedesign.com/index.php/Recruiting-Posters/recruiting-poster-patr3
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Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.28 19:23:18 -
[18] - Quote
Crashed again today. Got a different message on launching/logging in from the EVE client:
Quote:Acquiring bulk data xx/189.
I am currently away, traveling through time and will be returning last week.
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CCP Snorlax
C C P
C C P Alliance
969
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Posted - 2016.04.28 19:55:59 -
[19] - Quote
Arthur Aihaken wrote:CCP Snorlax wrote:Arthur Aihaken wrote:Well, that didn't take long (undocking from Jita 4-4)... Bug report in-progress.
Addendum: You guys may want to change the attachment size limit (15MB) as this log came in at 19.2MB. I cut it in half and sent the latter portion to you (hopefully that's the part you were after). Did you file that bug report yet? Haven't found the logs... Yesterday. EBR-78102, if that helps. Subject: "Attn: CCP Snorlax, Citadel Day 01: Mac Crash" The attached log file was in .RTF format and I copied approximately half (~10MB) of the original log into the enclosed file.
Sorry, no log attached to that report. It's usually best to put such a large file in a Dropbox or Google Drive and add the link to the report.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.28 20:28:23 -
[20] - Quote
CCP Snorlax wrote:Sorry, no log attached to that report. It's usually best to put such a large file in a Dropbox or Google Drive and add the link to the report.
FML. I don't think I need to point out how ridiculous this is... You can't add the log file in-game, so you have to first file a bug report, re-open it in a browser window, login - and then you can add it the log file. Except you can't because there's a 15MB attachment limit. So we'll manually edit it down (assuming we guessed the correct parts) and then upload it. Except it doesn't show up, so I'm now relegated to setting up either Dropbox or Google Drive to get the file to you. Which I don't have anymore because I figured with the browser accepting it I didn't need to keep it and the three subsequent crashes were all under different circumstances.
I'm seriously debating whether burning the log to a CD and sending it via carrier pigeon at this point would be faster... The irony is that I don't think anything specific from Citadel is causing this, but with the mass of additional features, changes and new bugs that have been introduced with Citadel I think it's exacerbating the underlying problem.
I'm going to continue playing around with the graphical and audio settings because I think some of these may be at fault.
I am currently away, traveling through time and will be returning last week.
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Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.28 22:18:43 -
[21] - Quote
Overview glitch. When warping to a mission (Worlds Collide in this example) - everything appears thousands of km away (despite the fact that when you click a ship or gate it shows the correct distance with the object). When you attempt to target a ship (which fails, obviously), it then updates to the correct distances within a short time thereafter.
I am currently away, traveling through time and will be returning last week.
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Arthur Aihaken
CODE.d
5033
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Posted - 2016.04.28 22:57:42 -
[22] - Quote
Citadel Mac Crash Log
Session 01: 00:41:67 before crash. Froze up just as I was in-warp to a station after completing a mission (Rogue Drones). As previously, ship (Kronos) appeared with the base SKIN. On docking, the correct SKIN (Police) was present.
Session 02: [Disabled Shadows] 00:01:00, in-progress...
I am currently away, traveling through time and will be returning last week.
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Klinger
Hung Drawn and Quartered
0
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Posted - 2016.04.30 16:45:20 -
[23] - Quote
Arthur Aihaken wrote:Overview glitch. everything appears thousands of km away
I'm doing some missions for the first time since citadel release, and i also notice the "overview" problem where it sometimes takes more then 10minutes to update. NPC's long destroyed still stay in the overview with a wrong distance. Targets do show the correct distance however. Even after warping out i'm still seeing mission targets on my overview. After jumping or docking it's updated.
Edit: i'm playing on the Mac client (El capitan) |
Arthur Aihaken
CODE.d
5044
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Posted - 2016.04.30 23:13:34 -
[24] - Quote
Klinger wrote:I'm doing some missions for the first time since citadel release, and i also notice the "overview" problem where it sometimes takes more then 10minutes to update. NPC's long destroyed still stay in the overview with a wrong distance. Targets do show the correct distance however. Even after warping out i'm still seeing mission targets on my overview. After jumping or docking it's updated.
Edit: i'm playing on the Mac client (El capitan)
As a work-around I found that if you switch Overview tabs this usually forces the correct distances to reveal themselves. And if you have't already, switch to Wine. It offers superior performance and stability over Cider.
I am currently away, traveling through time and will be returning last week.
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Dybbuch
Agony Unleashed
Agony Empire
73
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Posted - 2016.05.01 13:22:23 -
[25] - Quote
1) The previously dealt with IGB Crash bug seems to be back with a vengeance ..
2) Camera Tracking is erratic ... occasionally stuttering so much as to make gameplay difficult
3) all of my accounts seem to now have 'opportunities' restarted, notifications all turned off .. drone groups lost etc etc ..
Agony is Recruiting
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Klinger
Hung Drawn and Quartered
0
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Posted - 2016.05.02 06:33:42 -
[26] - Quote
First time i undock from station (after logon), tracking doesn't work. After the first jump i take it starts tracking. This was already an issue before the Citadel update, but i didn't bother to post about it - because it's very minor. But since tracking needs an overhaul i'm throwing it in there ;) |
Arthur Aihaken
CODE.d
5050
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Posted - 2016.05.02 14:23:54 -
[27] - Quote
Dybbuch wrote:1) The previously dealt with IGB Crash bug seems to be back with a vengeance ..
2) Camera Tracking is erratic ... occasionally stuttering so much as to make gameplay difficult
3) all of my accounts seem to now have 'opportunities' restarted, notifications all turned off .. drone groups lost etc etc ..
If you haven't already, try making the switch to Wine. It is literally night and day in terms of performance and stability over Cider. If you've already made the switch to Wine there's an option to purge previous Wine installations and start fresh (I experienced a lot of anomalies and bizarre behaviour until I did this). You can also now duplicate your client settings from Cider to Wine.
I am currently away, traveling through time and will be returning last week.
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Bren Derlin
Signal Cartel
EvE-Scout Enclave
0
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Posted - 2016.05.03 14:16:49 -
[28] - Quote
Empty capacitor graphical glitch. Opening a different window fixes it. |
Arthur Aihaken
CODE.d
5056
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Posted - 2016.05.03 16:51:29 -
[29] - Quote
Bren Derlin wrote:Empty capacitor graphical glitch. Opening a different window fixes it.
Did you try purging Wine?
I am currently away, traveling through time and will be returning last week.
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Arthur Aihaken
CODE.d
5058
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Posted - 2016.05.04 16:37:58 -
[30] - Quote
CCP Snorlax, just an quick update into my Wine experience under Citadel. I had an uneventful session after Wednesday's patch, quit and resumed another session a few hours later. When I logged into the hangar my ship wasn't present (it did show me as it being active) - and I was 0m above the docking platform. When I left the ship, nothing happened (no change to my pod, no indication in Inventory that I'd left the ship) - but I could scroll back to see the hexagonal wireframe 'hub' of the docking portion outside of what is normally rendered. Despite repeat attempts to correct this through quitting and restarting and changing various graphic settings, the problem persisted. I then verified the files and cleared Wine which completely fixed the problem. I can also confirm that when you copy Cider to Wine settings you're overriding your screen preferences, and after doing this it will always launch in fullscreen.
Addendum: Just saw this, so I guess it's unrelated.
I am currently away, traveling through time and will be returning last week.
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