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Xori Ruscuv
SniggWaffe Pandemic Legion
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Posted - 2007.02.27 08:01:00 -
[1]
Has anyone had their eve client suddenly lose connection for no apparent reason?
For example: my client is sitting there for JUST A FEW MINUTES. My ship is docked. I look at the client, oh look, my ship is still docked. I go over to do something on the client, and *BOOM* disconnect.
I was sitting in a station waiting for a friend to come online. He calls me 30 minutes after we were supposed to meet. "Dude, where are you?" "I'm in the station!" "No you aren't!" "No dude, YOU aren't online!" Well my client LOOKED like I was online, but I reached over, tried to type something in alliance chat, and *BOOM*, client disconnect.
It happened when I was sitting in space cloaked too!
I'm guessing the client is really disconnecting before I notice it, but then you try to do something and it realizes it is disconnected - so then the client "goes away" and displays the dialog box "lost connection with server" etcetc.
During these random disconnects, I've been doing things in a web browser and such... and not noticing any other connection problems. Web going just fine, Teamspeak working just fine.
What gives?
Anyone noticed it? 
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Maximillian Power
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Posted - 2007.02.27 08:10:00 -
[2]
Edited by: Maximillian Power on 27/02/2007 08:12:53 wireless?
I have same issue - always blame short bursts of packet loss due to inactivity on wireless connection causes the eve server to see you as "gone" and logs you off. Presumably the same piece of code that saves you when(if) you logoffski(not that I condone that sort of behaviour) :P.
I don't actually know if it is a wireless issue or not. Could be anything to be honest. Eitherways I imagine the issue is that there is a lack of client server comms for a short period of time - hence disconnect to allow your unmanned ship escape. ( Yes I know you are not actually in space at the time but......)
That said - ONCE - I spent all day without a single disconnect and I was doing my usual play for 10 minutes to an hour - head off and go for a drive, random chores etc,. Come back to change skills or something expecting to be disconnected but being completely surprised. so... in short... don't actually know anything
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Crumplecorn
Gallente Eve Cluster Explorations
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Posted - 2007.02.27 08:15:00 -
[3]
Happens to me all the time, and I'm not using wireless.
My connection is fine, I'm usually downloading or browsing so I'd notice a problem. Sometimes my ship can sit there for hours, sometimes it disconnects after a few minutes. --------------------
Verone for President of EVE |

Xori Ruscuv
SniggWaffe Pandemic Legion
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Posted - 2007.02.27 08:16:00 -
[4]
Originally by: Maximillian Power Edited by: Maximillian Power on 27/02/2007 08:07:38 wireless?
I have same issue - always blame short bursts of packet loss due to inactivity on wireless connection causes the eve server to see you as "gone" and logs you off. Presumably the same piece of code that saves you when(if) you logoffski(not that I condone that sort of behaviour) :P.
Nope... not wireless. I also haven't seen this before today, possibly yesterday. Nothing that I know of has changed.
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Xori Ruscuv
SniggWaffe Pandemic Legion
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Posted - 2007.02.27 08:17:00 -
[5]
Originally by: Crumplecorn Happens to me all the time, and I'm not using wireless.
My connection is fine, I'm usually downloading or browsing so I'd notice a problem. Sometimes my ship can sit there for hours, sometimes it disconnects after a few minutes.
Wow... I've always had my ship sit there for HOURS on end. I've left it all damn day, no problems.
Yeesh :(
I hope it doesn't go while I'm in combat.
But does it exhibit that same behaviour I just described? Like... everything looks just fine, and then you go to do something and it goes all unresponsive, and then says "connection to server lost"?
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Maximillian Power
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Posted - 2007.02.27 08:19:00 -
[6]
don't know - i'd love for it to be solved.
sometimes I know it is my connection, sometimes it seems that it is not on my side. Have a feeling it is packet loss regardless - just maybe not always on my side.
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Maximillian Power
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Posted - 2007.02.27 08:23:00 -
[7]
Originally by: Xori Ruscuv
But does it exhibit that same behaviour I just described? Like... everything looks just fine, and then you go to do something and it goes all unresponsive, and then says "connection to server lost"?
like i say - reckon it is packet loss between you and server. Your client only becomes aware that there is an issue when you actually try to do something, even though the connection happened long before.
Originally by: Xori Ruscuv
I hope it doesn't go while I'm in combat.
I've had it go in combat - it's a real pain. was taking pain from sentries and it went the day before yesterday. :P
got lucky :P
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Roy Focker
The Arrow Project The ARR0W Project
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Posted - 2007.02.27 08:45:00 -
[8]
The BT Ilford exchange is down. If you are in UK you are going to have a lot of trouble accessing many websites...
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Xori Ruscuv
SniggWaffe Pandemic Legion
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Posted - 2007.02.27 08:48:00 -
[9]
Originally by: Roy Focker The BT Ilford exchange is down. If you are in UK you are going to have a lot of trouble accessing many websites...
Nah, I'm on west coast USA :S
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Roy Focker
The Arrow Project The ARR0W Project
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Posted - 2007.02.27 08:49:00 -
[10]
Originally by: Xori Ruscuv
Originally by: Roy Focker The BT Ilford exchange is down. If you are in UK you are going to have a lot of trouble accessing many websites...
Nah, I'm on west coast USA :S
But Eve is in London 
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Xori Ruscuv
SniggWaffe Pandemic Legion
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Posted - 2007.02.27 08:55:00 -
[11]
Edited by: Xori Ruscuv on 27/02/2007 09:01:02
Originally by: Roy Focker But Eve is in London 
Oh, of course... Silly me :)
A traceroute: [removed my local net hops and cable providers' stuff for privacy] 5 12.118.106.13 (12.118.106.13) 13.692 ms 20.518 ms 10.932 ms 6 gbr1-a30s1.st6wa.ip.att.net (12.127.6.142) 13.827 ms 13.364 ms 21.677 ms 7 12.127.6.61 (12.127.6.61) 14.581 ms 14.020 ms 12.917 ms 8 192.205.33.146 (192.205.33.146) 10.078 ms 12.102 ms 23.550 ms 9 ae-2-54.mp2.Seattle1.Level3.net (4.68.105.97) 25.199 ms ae-2-56.mp2.Seattle1.Level3.net (4.68.105.161) 12.994 ms ae-2-52.mp2.Seattle1.Level3.net (4.68.105.33) 19.755 ms 10 as-0-0.bbr1.London1.Level3.net (4.68.128.109) 147.257 ms 155.791 ms 146.597 ms 11 ae-0-55.gar1.London1.Level3.net (4.68.116.139) 150.745 ms ae-0-51.gar1.London1.Level3.net (4.68.116.11) 146.153 ms ae-0-53.gar1.London1.Level3.net (4.68.116.75) 145.731 ms 12 195.50.91.22 (195.50.91.22) 146.507 ms 155.749 ms 144.656 ms [then it goes on to 87.237.38.199 and 87.237.38.200, which are Eve's]
So it looks like it is going through Level3... not BT (for me, in the US, anyway...)? In fact, going directly from Seattle's Level3 to London's Level3? (My understanding of these backbone providers isn't great :))
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Roy Focker
The Arrow Project The ARR0W Project
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Posted - 2007.02.27 09:01:00 -
[12]
My knowledge of these technical stuff ain't great either... All I know is internet is very screwy here in the UK... at least for me 
Anyone who know about this stuff? Or having problems with their internet connection?
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Xori Ruscuv
SniggWaffe Pandemic Legion
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Posted - 2007.02.27 10:20:00 -
[13]
Just ran a test.
I let my ship sit in a hangar for several 5-10 minute segments of time. Each time I came back and did something, the client "realised" that it had lost connection.
Then, I set a waypoint 30 jumps away... autopilot. Go AFK for 40 minutes. I come back, and autopilot is still happily chugging away.
wtf... I also ran a script to ping whatever server the client is connected to... I didn't get any packet loss over the last couple of hours.
:S
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Maximillian Power
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Posted - 2007.02.27 10:23:00 -
[14]
Originally by: Xori Ruscuv Just ran a test.
I let my ship sit in a hangar for several 5-10 minute segments of time. Each time I came back and did something, the client "realised" that it had lost connection.
Then, I set a waypoint 30 jumps away... autopilot. Go AFK for 40 minutes. I come back, and autopilot is still happily chugging away.
My experience exactly.
Usually as long as you are doing something its fine. If you go afk it drops. If you go afk autopilot it is usually fine. Except that for me this happens since I started playing eve last june-ish :)
I've always blamed my wireless - but i'd love to find out its something else
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Crumplecorn
Gallente Eve Cluster Explorations
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Posted - 2007.02.27 10:25:00 -
[15]
Originally by: Maximillian Power
Originally by: Xori Ruscuv Just ran a test.
I let my ship sit in a hangar for several 5-10 minute segments of time. Each time I came back and did something, the client "realised" that it had lost connection.
Then, I set a waypoint 30 jumps away... autopilot. Go AFK for 40 minutes. I come back, and autopilot is still happily chugging away.
My experience exactly.
Usually as long as you are doing something its fine. If you go afk it drops. If you go afk autopilot it is usually fine. Except that for me this happens since I started playing eve last june-ish :)
I've always blamed my wireless - but i'd love to find out its something else
The difference between AFK and AFK piloting is that while autopiloting there will be forced communication due to a system change on a regular basis. It must be something to do with a completely idle connection.
It wouldn't be annoying except that it's complemented so well by the constant 'client session corrupt' or whatever login problem. --------------------
Verone for President of EVE |

Adunh Slavy
Ammatar Trade Syndicate
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Posted - 2007.02.27 10:26:00 -
[16]
Have seen this too. Sometimes I can idle for an hour, sometimes for just a few minutes. Comes and goes. -AS |

hotgirl933
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Posted - 2007.02.27 10:32:00 -
[17]
level 3 esp thro seattle ive noticed has been a big issue for a while, seems they have some issues with packet loss www.theinternetreport.com also backs it up level 3 has hopeless backbone not good for eve
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Thommy
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Posted - 2007.02.27 11:13:00 -
[18]
Several causes for these problems which i am aware off.
Sometimes the route to ccp servers is really short for me (arround 6 - 8 entries) and it is really speedy. Other times its a longer list (10+ entries) and it performs less though not terribly laggy. This in combination with equipment (routers, modems, switched, fiber optic cable repeaters etc) which are sensitive for latancy failure (packet loss) and it may cause the client it thinks it is still connected while the eve servers say you are not. Many of the packages no doubt do not require an "ack" or acknowledge response so therefore it doesn't see itself as "offline".
This can happen with anything (online games, an remote desktop connection, passive FTP etc) but depending on program codeing the result may show itself really quickly or it may not show untill you perform an action.
Also some equipment is sensitive for "ghosting" which means a package is being resend because an former package was dropped but the device inbetween it (for example router) doesn't support this properly (closed / stealthed hardware port firewalls can cause this). The best solution in this case is to "upgrade" the firmware because this most often only is an issue with old and outdated firmware, it may even solve many other issues you are haveing.
- To rule out wireless problems make everything wired (if possible). - To rule out bad connectors try fidling with connectors abit and see it doesn't randomly loose connection (if possible use a wire tester aswell to make sure it's an good cable). - To rule out equipment problems either upgrade firmware, replace with 2 different brand routers / modems (if possible) and make sure everything is configured properly (you may need to read manuals on how to configure integrated firewall, port forwarding, port settings and also very important IP lease / refresh settings). - To rule out this is because your ISP terminates passive connections either send them a mail explaining your situation or use special test tools which can test connections for a prolonged period of time useing an external server.
Anything behind this is out of control because it can be the route you are getting (maybe ISP can force routes if they have multiple pathway nodes, but this is often only reserved for very high speed internet connections). It could also be a problem within ccp their architectial infrastructure (which is impossible to find out anyway).
In addition i used to have alot of problems when i had more activity. For example a download running asside it or even worse when i had to switch servers i had to host some stuff myself on my private line for a short while, this caused upload to be used up which then caused other programs randomly to disconnect (for the people running any P2P program this can be the same effect). I upgraded the firmware of my router (modem is updated automaticly) and most of the problems gone away except for a really seeming random disconnect at times. That last one i connected to an ip refresh (new lease), which i set to something like 65500 minutes now .
Guide to fix eve problems. Cleanup your cache with my cache tool |

Maximillian Power
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Posted - 2007.02.27 11:47:00 -
[19]
Originally by: Thommy
....
really good info.. cheers for that.. will try all that out.
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Wicked Spider
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Posted - 2007.02.27 12:06:00 -
[20]
yesterday was real bad for me lag wise, modules not working minute screen freezes, but the rest of the week is was fine ...
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Lady Kinla
World Order The Imperial Order
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Posted - 2007.02.27 12:09:00 -
[21]
I've been having the exact same thing since I started eve and I think it's because the client automatically logs you out after a period of inactivity. ---------------------------
"Did i ask for anyone to copy this into their sig? No ****heads this is my text not yours!" Already disobeyed... W00t! I am no longer a !. |

Bon Hedus
Amarr O.E.C
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Posted - 2007.02.27 12:24:00 -
[22]
Yesterday was bad for me. I have not had drop problems for over a year. I can sit in station idle for hours and not get dropped. Yesterday (2/26/07) I am getting randomly dropped while fighting. The only thing I can think of is that I was in a gang at the time. When I wasn't in the gang, my connection was stable. -------------------------------------- Heavy Lag Spike II belonging to EvE Cluster Node #0815 hits your Connection, wrecking your latency to 998ms |

Freaky Bare
Blueprint Haus Hydra Alliance
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Posted - 2007.02.27 12:25:00 -
[23]
I notice many people have these unexplainable loss of connection thingies happen just as they jump into a gatecamp. 
Sorry. Are you using Teamspeak or Ventrillo? Several Corp members were having connection issues when using the overlay programs for these applications.
I am not an Alt, I am ...really, really FUGLY! |

Vistilantus
Caldari Salvaging and Exploration Co.
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Posted - 2007.02.27 12:29:00 -
[24]
i've noticed the exact same thing but with 3 accounts open (2 mining, 1 sitting at a SS giving gang bonuses) The ones that are mining are fine but the gang bonus alt often disconnets, i don't realise untill i warp to him and he's not there, but he still shows in local, in corp, in gang AND we still get his gang bonuses UNTILL i double click on his client to move forward, or to warp somewhere, at which point connection is lost and so are the gang bonuses. ___________________________________________________ ~Vistilantus |

Zartmann
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Posted - 2007.02.27 12:38:00 -
[25]
Originally by: Xori Ruscuv
Originally by: Maximillian Power Edited by: Maximillian Power on 27/02/2007 08:07:38 wireless? ... Nope... not wireless. I also haven't seen this before today, possibly yesterday. Nothing that I know of has changed.
Same here... 100% Solid - cable cnx...then Yesterday and the day before it started randon disconects (5 of them in a 6 hs playtime)... WTF !?
My english sucks? I bet that u can also beat me in <my_native_language>? BTW: hate my spelling too? Go play Scrabble !
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fire 59
Destructive Influence Band of Brothers
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Posted - 2007.02.27 12:40:00 -
[26]
I get that from time to time also, usually when im travelling and come to a gate and does that session change malarky. Then it' say's tuning into subspace frequencie's usually for a few min's at which point i know it's going to drop and then ' CONNECTION LOST' . Not sure what causes it but can be annoying
BoB vs the coalition of family value's |

Dei
Amarr
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Posted - 2007.02.27 13:13:00 -
[27]
For anyone in the UK, NTL are being taken over by Virgin, so maintenence from last Thursday to this Thursday makes your connection screwy. At least, that's what I'm hoping it is... ---
The true master paralyses his opponent, leaving him vulnerable to attack |

Joebarchuck
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Posted - 2007.02.27 13:20:00 -
[28]
Originally by: Xori Ruscuv Has anyone had their eve client suddenly lose connection for no apparent reason?
For example: my client is sitting there for JUST A FEW MINUTES. My ship is docked. I look at the client, oh look, my ship is still docked. I go over to do something on the client, and *BOOM* disconnect.
I was sitting in a station waiting for a friend to come online. He calls me 30 minutes after we were supposed to meet. "Dude, where are you?" "I'm in the station!" "No you aren't!" "No dude, YOU aren't online!" Well my client LOOKED like I was online, but I reached over, tried to type something in alliance chat, and *BOOM*, client disconnect.
It happened when I was sitting in space cloaked too!
I'm guessing the client is really disconnecting before I notice it, but then you try to do something and it realizes it is disconnected - so then the client "goes away" and displays the dialog box "lost connection with server" etcetc.
During these random disconnects, I've been doing things in a web browser and such... and not noticing any other connection problems. Web going just fine, Teamspeak working just fine.
What gives?
Anyone noticed it? 
Yes, it happened to me 3 times during a lvl 3 mission this morning. This never happened to me before.
Also, my computer seems to freeze always on the same mission: The Blockade lvl3
It has never frozen on any other missions but out of the 5 or 6 times during the past 2 weeks I have done The Blockade, 5 times, it has frozen.
I am lucky there is an auto-warp when disconnected or I would have had to buy 5 BS by now.
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