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Author	Thread Statistics \| Show CCP posts - 30 post(s)

CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.28 12:04:50 - [1] - Quote Tempest Harris wrote: Black screen on character selection ... No matter if you're in window mode or full screen. Could you please send a bug report? Please includes client logs from LogLite , if anyhow possible. Thanks! (see link below for instructions regarding bug reports) CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.28 12:20:15 - [2] - Quote Tempest Harris wrote: Just did it .. If I can help with anythink else, just let me know Best regards Could you please try to clear your client cache? It seems like something could be corrupted there. CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.28 12:51:16 - [3] - Quote Samuel Sachs wrote: Creating contracts from assets not possible and gets stuck on "finish" button when creating. Is my assumption correct that this is from corp deliveries? We have just confirmed that contracts from corp deliveries are indeed broken. CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.28 12:53:03 - [4] - Quote Tempest Harris wrote: CCP Habakuk wrote: Could you please try to clear your client cache? It seems like something could be corrupted there. Cleared client cache & settings (from game menu) and no change (except initial video sequence:) ) In this case please also try to verify your client through the launcher. According to the log it is failing to send a message to the server about the the current state of you client (but I am not really sure what is causing it). CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.28 13:31:51 - [5] - Quote Tempest Harris wrote: CCP Habakuk wrote: In this case please also try to verify your client through the launcher. According to the log it is failing to send a message to the server about the the current state of you client (but I am not really sure what is causing it). Launcher Shared cache->'Verify' button is disabled. Can you try to keep the window open for a bit, if it shows up after it completes an initial scan? CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.28 20:42:02 - [6] - Quote Kain Bastage wrote: Not sure if it's been said already otherwise I'd have an aneurysm reading all these posts but I noticed that animation of jumping a capital to a cyno no longer shows since the patch I have not seen it mentioned in this thread, but we we know about it (thanks to bug reports) and I hope we can fix it soon. CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.29 20:09:28 - [7] - Quote Selleka Virpio wrote: Black Screen on login, can't even view character selection screen. Please try to verify your client through the launcher, if this does not work, then please try following the instructions, which CCP Maxwell gave earlier in this thread regarding deleting a part of the EVE client. CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1561	Posted - 2016.06.29 20:13:36 - [8] - Quote H'abba wrote: Jita market seems to be unresponsive at the moment. Buying stuff, window closes, nothing happens ... The Jita market should have recovered for now, after it was under heavy stress earlier (probably caused by an old bug, not 100% verified yet). CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1563	Posted - 2016.07.05 18:55:55 - [9] - Quote Sgt Ocker wrote: Fortizar market issue. Prior to DT I put up several sell orders in a corp owned Citadel. Post DT, I logged in to complete my sell orders only to find the ones I had done earlier, not for sale as should be but the items returned to my hangar. Taxes have not been refunded, market is online, I'm confused as to why this happened. Unfortunately we were able to confirm that many market orders in Citadels were indeed canceled after DT due to a bug, which was triggered by a fix for fuel consumption of structure modules (but the problem is not directly related to fuel consumption). We are currently working on resolving this problem (we will probably revert the fuel consumption fix tomorrow at DT and deploy a proper solution later). We are very sorry about those canceled market orders. If you lost any money in taxes due to this problem: Feel free to contact our customer support. CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1567	Posted - 2016.07.06 09:47:54 - [10] - Quote Sgt Ocker wrote: Not worried about the minimum taxes being refunded (customer support is so slow anyway, the weeks it takes to get a response to tickets is not worth it) but would like to know if I can put orders up without risk of them being cancelled again. Or should I just wait until there is a proper solution for the issue deployed? Orders should be safe again, as we are deploying the temporary fix (=revert) in today's DT. CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing


CCP Habakuk C C P C C P Alliance 1567	Posted - 2016.07.06 09:50:38 - [11] - Quote Rivr Luzade wrote: I hope that this interim fix solves the problem with the order slots still being taken, yet displayed as free at the same time. Or do affected people need to use the customer service to get them actually freed up? As far as I understand the matter, this should fix itself with the downtime - but I'll run another test on this. Please report here, if you have problems with the order count beyond this DT. CCP Habakuk \| EVE Quality Assurance \| Team Five 0 \| (Team Gridlock) Bug reporting \| Mass Testing

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