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Thread Statistics | Show CCP posts - 5 post(s) |
Eternus8lux8lucis
Primus Inc.
LEGIO ASTARTES ARCANUM
819
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Posted - 2016.07.14 09:47:30 -
[1] - Quote
Im either getting some of the image or just a black box but only on some blueprints and not others. It is happening across multiple computers and clients. Its only a visual bug and its been happening for a few days.
Just curious if anyone else is having anything like this at all to further a support ticket if it persists. Thanx
Have you heard anything I've said?
You said it's all circling the drain, the whole universe. Right?
That's right.
Had to end sometime.
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Ryelle Tische
Who Armed the Carebears
3
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Posted - 2016.07.14 10:53:58 -
[2] - Quote
Yes, yes i am.
http://puu.sh/q1ixl/0ef1307d41.jpg
It's actually kind of annoying when going thru my corp blueprints and I normally do it visually, but when 2/3 of the blueprints are just black icons it makes it very difficult. |
Isabienij
Project X3
Silent Infinity
21
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Posted - 2016.07.14 11:32:48 -
[3] - Quote
i can confirm this; since yesterdays patch like 60% of BPs show just black icons while others look normal.
i first thought it was the clearing of cache i typically do on patch deployments; but corp members also reported this. |
Mad Phsycho
Industrious Implements
0
|
Posted - 2016.07.14 12:48:37 -
[4] - Quote
I too have many blueprints that show as black boxes.
I have cleared cache but the problem remains.
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Dihi San
Old Spice Syndicate
Intrepid Crossing
6
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Posted - 2016.07.14 16:18:42 -
[5] - Quote
Same, problem here, blueprints randomly have a black box instead of their icon...except rig bpo's, those are all black boxes.
Clearing cache didn't work...so...CCPls!  |
Caurannus Decks
X-COM Navy
Fidelas Constans
0
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Posted - 2016.07.14 18:29:52 -
[6] - Quote
I have this as well, but it only seems to occur on one account, regardless if I try different machines, the result is the same. Reviewing the same blueprints with a different account shows nothing abnormal. |
Kalatin Inkura
German General Cosmic Company
0
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Posted - 2016.07.14 21:27:02 -
[7] - Quote
I have the same Problem 70% of my BPO and BPC-¦s are only shown as a black blox,
Clearing cache , New Profil , change the SharedCache folder. nothing works. |
Max Fubarticus
The Scope
Gallente Federation
123
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Posted - 2016.07.14 22:27:51 -
[8] - Quote
Same here.
I have submitted a bug report and encourage all who posted to do the same. I suspect CCP is aware of the issue but is remaining mute on the issue as there are other more serious issues that are popping up as evidenced by the multiple, unscheduled server reboots we have experienced today.
However, keep on them about this issue and above all
REPORT THIS to them. The squeaky wheel eventually gets the grease.
Max
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
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Eternus8lux8lucis
Primus Inc.
LEGIO ASTARTES ARCANUM
820
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Posted - 2016.07.15 00:03:40 -
[9] - Quote
Max Fubarticus wrote:Same here.
I have submitted a bug report and encourage all who posted to do the same. I suspect CCP is aware of the issue but is remaining mute on the issue as there are other more serious issues that are popping up as evidenced by the multiple, unscheduled server reboots we have experienced today.
However, keep on them about this issue and above all
REPORT THIS to them. The squeaky wheel eventually gets the grease.
Max
Yup this is the best bet atm you are correct. I have linked this thread in my bug report as well. So maybe they will respond here if a fix per client is in order but I bet this is something deeper in atm.
And good thing is at least we didnt lose functionality, just graphics.
Have you heard anything I've said?
You said it's all circling the drain, the whole universe. Right?
That's right.
Had to end sometime.
|
Kudoku
Brave Newbies Inc.
Brave Collective
2
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Posted - 2016.07.15 01:20:33 -
[10] - Quote
same as above. cleared cache. no change. |
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Brainless Bimbo
Pator Tech School
Minmatar Republic
87
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Posted - 2016.07.15 10:12:51 -
[11] - Quote
same here, even when as far as total reinstall as all else failed but alas it was to no avail
already dead, just haven-¦t fallen over yet....
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Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
123
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Posted - 2016.07.16 13:22:11 -
[12] - Quote
Max Fubarticus wrote:Same here.
I have submitted a bug report and encourage all who posted to do the same. I suspect CCP is aware of the issue but is remaining mute on the issue as there are other more serious issues that are popping up as evidenced by the multiple, unscheduled server reboots we have experienced today.
However, keep on them about this issue and above all
REPORT THIS to them. The squeaky wheel eventually gets the grease.
Max
Checked other items such as bulk data,etc. No Joy.
The affected items are the same for several different characters with access to the BPO / BPC's. ex: The BPC type and number of affected BPC's is the same regardless of the character with access. Usability not affected, tried a fuel block BPC with normal results
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
|
Elizabeth Norn
Nornir Research
928
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Posted - 2016.07.16 14:56:10 -
[13] - Quote
http://www.mediafire.com/download/ek38l9997y1hsgp/cache.7z if you've got 7zip.
http://www.mediafire.com/download/83ena354t87efek/cache.zip if you don't.
For anyone that doesn't have their cache backed up, that's mine made up from a few of EVE's own cache backups and one I made about a week ago. A few are still missing though.
All you have to do is extract this folder while it is in your EVE client's cache/setting folder. The path for me on Windows is "C:\Users\Norn\AppData\Local\CCP\EVE\f_eve_-_elizabeth_norn_tranquility", but it could be in Local\EVE, or some other variation.
If you can't find the AppData folder then try this https://www.ableton.com/en/help/article/access-hidden-folders/
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Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
125
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Posted - 2016.07.16 15:23:45 -
[14] - Quote
Elizabeth Norn wrote:http://www.mediafire.com/download/ek38l9997y1hsgp/cache.7z if you've got 7zip. http://www.mediafire.com/download/83ena354t87efek/cache.zip if you don't. For anyone that doesn't have their cache backed up, that's mine made up from a few of EVE's own cache backups and one I made about a week ago. A few are still missing though. All you have to do is extract this folder while it is in your EVE client's cache/setting folder. The path for me on Windows is "C:\Users\Norn\AppData\Local\CCP\EVE\f_eve_-_elizabeth_norn_tranquility", but it could be in Local\EVE, or some other variation. If you can't find the AppData folder then try this https://www.ableton.com/en/help/article/access-hidden-folders/
Did this solve the issue? Thanks in advance 
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
|
Sebas Olgidar
Risen Legends Co.
0
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Posted - 2016.07.16 22:18:53 -
[15] - Quote
I just resub'ed after being gone for months and most of my blueprints and ammo/whatever are black or messed up glitched pixels and it is next to impossible to do anything. Funny how much we rely on our sense of sight and recognize those little logos and without them it slows things right down...
I'm making a bug report now. |
Eternus8lux8lucis
Primus Inc.
LEGIO ASTARTES ARCANUM
827
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Posted - 2016.07.16 22:48:57 -
[16] - Quote
Elizabeth Norn wrote:http://www.mediafire.com/download/ek38l9997y1hsgp/cache.7z if you've got 7zip. http://www.mediafire.com/download/83ena354t87efek/cache.zip if you don't. For anyone that doesn't have their cache backed up, that's mine made up from a few of EVE's own cache backups and one I made about a week ago. A few are still missing though. All you have to do is first close EVE, then extract this folder while it is in your EVE client's cache/setting folder. The path for me on Windows is "C:\Users\Norn\AppData\Local\CCP\EVE\f_eve_-_elizabeth_norn_tranquility", but it could be in Local\EVE, or some other variation. If you can't find the AppData folder then try this https://www.ableton.com/en/help/article/access-hidden-folders/
Proof it worked for me: http://i.imgur.com/iGxREOg.png
This may not work on Linux/OS X running through Wine, at least one instance doesn't use the same folder structure that mine does (/home/username/.wine/drive_c/users/username/Local Settings/Application Data/CCP/EVE/b_sharedcache_tq_tranquility)
No offense to you but giving people cache files that might be corrupted in any way and willingly upload to a client/computer that has BPO/BPCs just isnt my idea of fun or smart.... I think Ill wait for CCPs fix to it thanx though.
Have you heard anything I've said?
You said it's all circling the drain, the whole universe. Right?
That's right.
Had to end sometime.
|
c4binfever
Virtues of Ultima
405
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Posted - 2016.07.17 01:05:08 -
[17] - Quote
Also having the problem, thanks for the hotfix idea but I too will wait for a CCP fix.
<--dotbot
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Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
126
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Posted - 2016.07.17 13:18:17 -
[18] - Quote
Eternus8lux8lucis wrote:Elizabeth Norn wrote:http://www.mediafire.com/download/ek38l9997y1hsgp/cache.7z if you've got 7zip. http://www.mediafire.com/download/83ena354t87efek/cache.zip if you don't. For anyone that doesn't have their cache backed up, that's mine made up from a few of EVE's own cache backups and one I made about a week ago. A few are still missing though. All you have to do is first close EVE, then extract this folder while it is in your EVE client's cache/setting folder. The path for me on Windows is "C:\Users\Norn\AppData\Local\CCP\EVE\f_eve_-_elizabeth_norn_tranquility", but it could be in Local\EVE, or some other variation. If you can't find the AppData folder then try this https://www.ableton.com/en/help/article/access-hidden-folders/
Proof it worked for me: http://i.imgur.com/iGxREOg.png
This may not work on Linux/OS X running through Wine, at least one instance doesn't use the same folder structure that mine does (/home/username/.wine/drive_c/users/username/Local Settings/Application Data/CCP/EVE/b_sharedcache_tq_tranquility) No offense to you but giving people cache files that might be corrupted in any way and willingly upload to a client/computer that has BPO/BPCs just isnt my idea of fun or smart.... I think Ill wait for CCPs fix to it thanx though.
Agreed. Thanks for the offer though. It did give me an idea to check my backup cache against the current corrupt files. lots of stuff to look at though. I did find an errant file that saved icon images outside of the client / launcher folder, Have no idea why. This stuff is way above my pay grade. will just have to wait for a response from CCP.
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
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CCP Darwin
C C P
C C P Alliance
2221
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Posted - 2016.07.17 13:26:41 -
[19] - Quote
Thanks for the reports. Just wanted to say we're aware of the issue and will investigate.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
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Kalpel
KBM
131
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Posted - 2016.07.17 20:32:37 -
[20] - Quote
CCP Darwin wrote:Thanks for the reports. Just wanted to say we're aware of the issue and will investigate.
Planets are doing the same black box image
You failed to target nothing! GëívGëí online ... (Gò»°Gûí°n+ëGò»n+¦ Gö+GöüGö+
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CCP Darwin
C C P
C C P Alliance
2226
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Posted - 2016.07.18 10:54:16 -
[21] - Quote
Kalpel wrote:btw this started when someone at CCP thought it would be a good idea to black out the screen when you split items, or doing anything like adjust your orbit etc etc
It's unlikely these changes are related. I will, however, pass along your feedback on the screen darkening behind dialog boxes to the appropriate team.
In the meantime, if you're looking for a way to maintain situational awareness while adjusting your orbit distance, try using the radial menu. It doesn't darken the space scene and can be done with a quick click/drag movement that I find much less cumbersome than using the dialog box.
(Just to be clear, I offer that suggestion as a potential workaround that you might find helpful, not as a comment on your feedback.)
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
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Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
128
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Posted - 2016.07.18 13:04:55 -
[22] - Quote
CCP Darwin wrote:Thanks for the reports. Just wanted to say we're aware of the issue and will investigate.
Thanks for the reply to the thread Big D. Will be standing by for the fix
Max
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
|
Sikh Sattva
Vibe Squad
0
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Posted - 2016.07.19 17:19:26 -
[23] - Quote
I've been getting this as well over the last few days |
Tarax
Zealot Heavy Industries
0
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Posted - 2016.07.20 00:16:45 -
[24] - Quote
Iv'e got a ton doing the same. I can't tell a bpc from a bpo.. driving me nuts.
I went so far as to totally reinstall eve and the problem still occurs on both my PC's.
Is there a safe download for the missing icons that you guys trust?
Please,
Thanks
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Eternus8lux8lucis
Primus Inc.
LEGIO ASTARTES ARCANUM
832
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Posted - 2016.07.20 00:47:30 -
[25] - Quote
Tarax wrote:Iv'e got a ton doing the same. I can't tell a bpc from a bpo.. driving me nuts.
I went so far as to totally reinstall eve and the problem still occurs on both my PC's.
Is there a safe download for the missing icons that you guys trust?
Please,
Thanks
Atm no, though I speak for myself in this alone, and I shall wait for a CCP fix. I kinda have a hunch it might be on how the pictures are called and is a coding issue but until further information its just my best guess at the issue and I am NOT a coder nor do I play one on tv.
That we havent had a simple hot fix for it also likely means it might be a bit further into the code base than expected. Its a pretty far reaching issue so far by the responses in this thread alone so give CCP some time.
Have you heard anything I've said?
You said it's all circling the drain, the whole universe. Right?
That's right.
Had to end sometime.
|
Tommy Ork
KarmaFleet
Goonswarm Federation
1
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Posted - 2016.07.20 09:02:26 -
[26] - Quote
Oh I just reactivated my account several days ago and was welcomed with all fuzzy blueprints. I thought it was my own computer client problem since I patched for like half a year of patches ....
Now that I see this is a global issue, I feel releaved. At least I don't have to chase for unknown reasons.
CCP, I know problems do occur from time to time, we all do stupid things in our work too :). Anyway, please work hard to fix this soon :) Cheer for you :)
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CCP Darwin
C C P
C C P Alliance
2231
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Posted - 2016.07.20 10:54:17 -
[27] - Quote
Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."
Sorry for the inconvenience.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
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Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
134
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Posted - 2016.07.20 12:13:19 -
[28] - Quote
CCP Darwin wrote:Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."
Sorry for the inconvenience.
Thanks for the update
Max
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
|
Gil Warden
The Scope
Gallente Federation
50
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Posted - 2016.07.20 13:43:24 -
[29] - Quote
Well, I can positively confirm that it is NOT a good idea to clear the cache today...
All of my BPO and BPC icons are now black .P
I'll try after tomorrows update. |
Kudoku
Brave Newbies Inc.
Brave Collective
3
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Posted - 2016.07.21 06:19:57 -
[30] - Quote
CCP Darwin wrote:Thanks for the reports. Just wanted to say we're aware of the issue and will investigate.
good enough for me. i wouldn't necessarily call this high priority as it's purely cosmetic, but it's just annoying for us OCD people. |
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CCP Darwin
C C P
C C P Alliance
2232
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Posted - 2016.07.21 10:52:46 -
[31] - Quote
Gil Warden wrote:Well, I can positively confirm that it is NOT a good idea to clear the cache today...
Sorry if I was unclear. After today's patch (going out during our downtime in about ten minutes), see if the issue is solved. If it is not, then clear the cache and it should be ok.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
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Anogianos
November 17th
Fidelas Constans
0
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Posted - 2016.07.21 11:44:10 -
[32] - Quote
CCP Darwin wrote:Gil Warden wrote:Well, I can positively confirm that it is NOT a good idea to clear the cache today... Sorry if I was unclear. After today's patch (going out during our downtime in about ten minutes), see if the issue is solved. If it is not, then clear the cache and it should be ok.
Fixed, thank you. |
Luscius Uta
Hek Squad
What Squad
217
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Posted - 2016.07.21 12:51:42 -
[33] - Quote
CCP Darwin wrote:Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."
Sorry for the inconvenience.
After clicking that button I got a message that my client will be restarted. I clicked "ok" (or "yes" - whatever the text was) but my client just quit, no restarting.
Workarounds are not bugfixes.
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Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
134
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Posted - 2016.07.21 12:54:01 -
[34] - Quote
CCP Darwin wrote:Gil Warden wrote:Well, I can positively confirm that it is NOT a good idea to clear the cache today... Sorry if I was unclear. After today's patch (going out during our downtime in about ten minutes), see if the issue is solved. If it is not, then clear the cache and it should be ok.
Thank you.
Worked just fine.
Makes you appreciate the "Not" so small things in life. Like Vision! Interesting how the human mind relies upon the sense of sight combined with the other senses to process information and make decisions. Also the ability to find a "work around" when one of those senses are absent. I know... I'm easily amused lol
Thanks for fixing guys
Max
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
|
Kudoku
Brave Newbies Inc.
Brave Collective
3
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Posted - 2016.07.21 14:47:02 -
[35] - Quote
confirmed working after clearing cache. |
Janis Park
Republic University
Minmatar Republic
0
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Posted - 2016.07.21 19:00:10 -
[36] - Quote
Skiff blueprint is still blacked out. Everything else seems to be ok after clearing cache. |
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CCP Darwin
C C P
C C P Alliance
2235
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Posted - 2016.07.22 11:47:44 -
[37] - Quote
Janis Park wrote:Skiff blueprint is still blacked out.
This has also been corrected internally and will be pushed out soon.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
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Eternus8lux8lucis
Primus Inc.
LEGIO ASTARTES ARCANUM
837
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Posted - 2016.07.22 16:27:37 -
[38] - Quote
CCP Darwin wrote:Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."
Sorry for the inconvenience.
Thank you guys for rolling out fixes for us. It makes my inner bear happy in the pants. 
Have you heard anything I've said?
You said it's all circling the drain, the whole universe. Right?
That's right.
Had to end sometime.
|
Kalmr Varys
State War Academy
Caldari State
11
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Posted - 2016.07.30 18:48:01 -
[39] - Quote
CCP Darwin wrote:Janis Park wrote:Skiff blueprint is still blacked out. This has also been corrected internally and will be pushed out soon.
I'm still getting blacked out blueprints. |
Eternus8lux8lucis
Primus Inc.
LEGIO ASTARTES ARCANUM
857
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Posted - 2016.07.30 20:21:53 -
[40] - Quote
Kalmr Varys wrote:CCP Darwin wrote:Janis Park wrote:Skiff blueprint is still blacked out. This has also been corrected internally and will be pushed out soon. I'm still getting blacked out blueprints.
Update to the newest Eve version and clear ur cache and it should be fine.
Have you heard anything I've said?
You said it's all circling the drain, the whole universe. Right?
That's right.
Had to end sometime.
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