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Thread Statistics | Show CCP posts - 6 post(s) |
ry ry
StateCorp
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Posted - 2007.05.16 12:24:00 -
[1]
i've had no problems logging in at work, where we have the proverbial fat pipes, but logging in at home (where my connection is a comedy throwback to the dawn of telecommunication) is a nightmare.
That suggests to me that connection speed plays a big part in the problems.
Interestingly, i've also noticed i have more trouble logging in after DT and early evening when everybody's trying to get in. are lower connection speeds are being deprioritised by the login server or something?
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ry ry
StateCorp
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Posted - 2007.05.16 14:51:00 -
[2]
my eve experience today...
downtime finishes at 12, so i start trying to log in. it's 2:45 before my connection is finally accepted.
i decide to do a couple of missions to kill time. warp in... lag... unlag deep into armour... try to warp out... in a pod.
close eve. watch a dvd.
i'm not fussed about the Hurricane and i'm not overly bothered to lose 3 hours of play time, but it's a bit crap that the game is completely unplayable recently. hurry up and fix whatever it is you broke!
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ry ry
StateCorp
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Posted - 2007.05.17 12:31:00 -
[3]
Edited by: ry ry on 17/05/2007 12:29:56
 Originally by: Thargat
I just don't get it. I read about people having a hard time logging in. People being lagged when running missions and being thrown out from the server. [...] Do some serious tests (log on SiSi and see if you have the same problems there) and THEN come back and whine.
serious tests? what the **** are you talking about mungo?
i've tried logging in from 4 different machines with 2 different connections using 2 different accounts at a whole bunch of different times throughout the day, and compared that to the number of users on line and the approx. number of logins per minute. Short of breaking into the ccp server farm there's not a great deal else to test.
Besides, how on earth would logging into sisi tell you anything about lag on tranq when it's blatantly a capacity issue?
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ry ry
StateCorp
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Posted - 2007.05.17 12:47:00 -
[4]
yeah. you're completely right.
Originally by: "Wrangler"
To address this we are running at decreased hardware capacity
oh no wait! everything worked fine for me until recently - comedy ingame lag aside, but then thet's not what i was whining about was it? you were infact completely wrong.
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ry ry
StateCorp
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Posted - 2007.05.17 13:04:00 -
[5]
Originally by: Thargat
Serious testing means that you should eliminate as many sources of error as possible before deciding it's all server related. It won't be easy and it won't be done in no time (more like a few days of tinkering and testing)but it'll be worth it I promise. Maybe not for you directly (it might all be hopeless for some players out there) but by eliminating every source of error from your own and your ISPs end (to a reasonable level) and the bug reporting the rest (with specs) your doing the community a favor.
And since alot of people seem to be playing with minimal problems then "hey" maybe it isn't ALL CCPs fault that your experiencing problems.
right. i get it now. that's all just first-port-of-call common sense stuff and you were assuming we'd not checked.
it's also the reason i tried connecting with several different machines and a couple of different ISPs via connections on entirely different exchanges, etc.
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ry ry
StateCorp
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Posted - 2007.05.17 13:05:00 -
[6]
Edited by: ry ry on 17/05/2007 13:04:09
Originally by: Solbright alt
Originally by: ry ry
Besides, how on earth would logging into sisi tell you anything about lag on tranq when it's blatantly a capacity issue?
No way it's a capacity issue.
i can't be bothered to type it again.
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ry ry
StateCorp
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Posted - 2007.05.17 13:19:00 -
[7]
mainly nausea.
it goes away when i stop reading the forum.
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ry ry
StateCorp
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Posted - 2007.05.19 08:12:00 -
[8]
cheers for the update.
i know it makes no difference to yo lot fixing the problem whether we know the score or not, but it is kinda nice to have a some idea why we can't login. :)
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ry ry
StateCorp
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Posted - 2007.05.19 18:06:00 -
[9]
Edited by: ry ry on 19/05/2007 18:10:48
Originally by: Solbright alt
Originally by: ry ry
cheers for the update.
i know it makes no difference to yo lot fixing the problem whether we know the score or not, but it is kinda nice to have a some idea why we can't login. :)
I suspect you're living with the USA-London connection problem. Which is nothing to do with Tranquility.
i'm uk based, my isp is european, a trace route dosen't leave europe and maintainins a good throughput all the way. my packets aren't even looking at the atlantic pipe. the slowest part of the whole process is my local exchange which is working as well as it ever has.
as much as you want me trying to connect on a 28.8k modem, or BT having replaced a load of cable with strawberry laces, or i'm actually shouting at a cashpoint machine rather than actually using a computer at all, Eve Online isn't working properly.
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