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Thread Statistics | Show CCP posts - 0 post(s) |
C35E
SHADOWNETT
Xelas Alliance
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Posted - 2007.05.17 18:07:00 -
[1]
Does anyone else use evetimecode.com? Normally they are really good. Spent about ú300 on time codes there in the last 5 months.
My question is, they have suddenly gone silent, i brought 2x time codes on the 9th of May, no codes arrive, so I e-mail support after 3 hours, no reply, so i e-mail again on the 15th of May (yes 6 days after buying them) and now its the 17th still with no reply... Thankfully I pay with paypal and will be contacting them to sort it out soon. I was wondering if anyone else has had this problem? as on their web site it says the longest anyone has had to wait is 13 hours... and the cash has left my account...
And there is no warning of out of stock, and even if it was a stock problem any business would go under if they had none for 7+ days! lol
Hope someone from evetimecode reads this and checks their support mail please  
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Commander Stringer
Caldari
InterGalactic Corp.
Imperial Republic Of the North
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Posted - 2007.05.19 22:11:00 -
[2]
are they an official partner?
........
'Blow your own trumpet 'cuz no other fecker is going to do it for you'
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Ethaet
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Posted - 2007.05.20 08:21:00 -
[3]
Yes. I use them and they have always been fine for me.
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Stargell
Caldari
Deep Core Mining Inc.
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Posted - 2007.05.20 19:12:00 -
[4]
Edited by: Stargell on 20/05/2007 19:10:08
have you asked them to resend your timecodes?? have you tried their live support??
contact your back and ask them to get your money back.
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Zeonos
Amarr
Fairtrade Syndicate
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Posted - 2007.05.21 06:28:00 -
[5]
ive used them aswell. good and fast service. everything have worked fine. have you checked your card to see if money have been drawn? have you gotten any "order" mails?
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Rhaven
Praetorian BlackGuard
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Posted - 2007.05.21 11:47:00 -
[6]
check your spam folder on your emial if you have one....
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Sikozu Raydan
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Posted - 2007.06.07 21:00:00 -
[7]
Edited by: Sikozu Raydan on 07/06/2007 21:00:02
I recently spoke with Nathan over at trustwho.com, the company who handles the transactions for evetimecodes.com. the reason they have been slow is that they have moved to a new location. They have been having some slow down issues because of this. I too had issues e-mailing them. Try calling trustwho.com at:
United States of America
> USA: (503) 922-2713
> Toll Free: (866) 533-5010
> Canada: (604) 628-2277
> United Kingdom: +044 2079334727
> Fax: +011 (971) 732-5232
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