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Donna Maria
Amarr
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Posted - 2007.07.03 16:55:00 -
[1]
LLNW.net (Limelightnetworks) provides a lot of the connectivity for CCP. After looking at the Lag thread and everyones tracert, after seeing my own tracerts and the most recent 'incompatible protocol' errors, I would blame 75% of the dropped connections, lag, and de-sync to this ISP. Today during the patch problem, GLobalcrossing [ http://www.internetpulse.net/Main.aspx?xAxis=Destination&yAxis=Origin&zAxis=Metric&nAxis=Period ] was experiencing two of their routers failing over. Stuff like this happens everyday but when your main link is a single ISP, this will effect you.
CCP, if you do not demand higher QOS from your ISP, you will start to lose customers. If your server logs do not show the dropped connections do not assume there is not a problem. If your customers are having ISP problems , do not assume it is their ISP or their hardware. Alot of the customers that connect via Limelight / GlobalCrossing are experiencing problems. Once they re-routed their traffic, the 'patch' started working mysteriously. There may be a need to 'upgrade' your ISP CCP.
Additionally, I recommend CCP perform a serious audit / analysis of the performance of their ISP in an effort to ensure the paying customers that they are getting the most value (CCP is) for the dollar spent to the ISP.
Im the girl momma warned you about..
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Acacia Everto
State War Academy
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Posted - 2007.07.03 17:04:00 -
[2]
Agreed. Not to mention a backup connection would be a great move to make. I know LLNW drops a good deal of my packets at times. One night I had to up and stop playing as my connection would drop every time I dropped out of emergency warp again at a gate.
Something that might be nice also is a tolerance against lost packets...I don't want to be disconnected for a second of dropped internet, just reacquire the connection.
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Templer Relleg
Endgame.
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Posted - 2007.07.03 17:05:00 -
[3]
 Originally by: Acacia Everto
Agreed. Not to mention a backup connection would be a great move to make. I know LLNW drops a good deal of my packets at times. One night I had to up and stop playing as my connection would drop every time I dropped out of emergency warp again at a gate.
Something that might be nice also is a tolerance against lost packets...I don't want to be disconnected for a second of dropped internet, just reacquire the connection.
Actually, less than a year ago, CCP implemented backup connections.
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duckmonster
GoonFleet
GoonSwarm
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Posted - 2007.07.03 17:14:00 -
[4]
TCP/IP connection. This is not the issue.
Our testing indicated that the recent desync issues seemed to stem from collision detection. Likely client and server not negotiating changes in vectors after stuff prangs causing the two to go out of sync. If its still happening, try bumping something and see if sync goes whacky. It seemed to do it almost 100% of the time in our tests.
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Le Skunk
Low Sec Liberators
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Posted - 2007.07.03 17:24:00 -
[5]
My recent analasis of so called "Desync" *snort* anaomalies blah blah
SKUNK
Originally by: Fink Angel
They acted like Mr. Creasote at the all you can eat buffet, and CCP provided the Wafer Theeen Mint.
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bunmastahflex
Fenscore Enterprises
United Corporations Against Macros
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Posted - 2007.07.03 17:25:00 -
[6]
limelight again? i haven't had issues with them since after rev2 came out... i couldn't play for a whole month until rev2 finally got released.
---
this is my sig.
Originally by: Aakron
you cant even say the ingame ship name "d a m n a t i on"
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Hack Causality
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Posted - 2007.07.03 18:02:00 -
[7]
Thank god the playerbase is investigating these desync problems. I've desynced quite a few times already.
Hopefully the players will come up with a solution, because it seems the Devs are just ignoring it.
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Chelone
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Posted - 2007.07.03 18:07:00 -
[8]
Does this explain the widespread problems with wreck-freeze or fleets? I think not.
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Banana Torres
The Green Banana Corporation
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Posted - 2007.07.03 18:31:00 -
[9]
Did they change the ISP when Revelations II was deployed? Cause before then I hardly had a desync. Now I get at least one a night.
So, unless you have an explaination of this behavior I doubt your explaination.
My own theory is that you don't get desyncs if you don't undock. So people will stay docked and carebear away. And so CCP can attract the billions of WoW users that are put off by peeveeepee.
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Kruel
Save our Souls
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Posted - 2007.07.03 18:34:00 -
[10]
Originally by: duckmonster
TCP/IP connection. This is not the issue.
Our testing indicated that the recent desync issues seemed to stem from collision detection. Likely client and server not negotiating changes in vectors after stuff prangs causing the two to go out of sync. If its still happening, try bumping something and see if sync goes whacky. It seemed to do it almost 100% of the time in our tests.
Yep looks that way to me too. I'm affected by it quite a bit as I fly fast ships and bump stuff a lot. My screen will sometimes see things differently than the server, but they don't re-sync until I leave the grid.
In almost all online games you have desyncs occasionally, but the server usually checks against the client for discrepancies every couple seconds or so and fixes it.
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Major Raditz
MASS
Ministry Of Amarrian Secret Service
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Posted - 2007.07.03 19:48:00 -
[11]
Globalcrossing aka Fibrenet are having issues with a lot of stuff at the moment due to the flooding in Sheffield. I know that late last week a lot of manchester => london, brimingham => london links went down due to this issue.
Your signature is inappropriate. Please read the forum rules before reposting- Tirg |
Xtro 2
Caldari
Pre-nerfed Tactics
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Posted - 2007.07.03 20:14:00 -
[12]
Originally by: Donna Maria
LLNW.net (Limelightnetworks) provides a lot of the connectivity for CCP. After looking at the Lag thread and everyones tracert, after seeing my own tracerts and the most recent 'incompatible protocol' errors, I would blame 75% of the dropped connections, lag, and de-sync to this ISP. Today during the patch problem, GLobalcrossing [ http://www.internetpulse.net/Main.aspx?xAxis=Destination&yAxis=Origin&zAxis=Metric&nAxis=Period ] was experiencing two of their routers failing over. Stuff like this happens everyday but when your main link is a single ISP, this will effect you.
CCP, if you do not demand higher QOS from your ISP, you will start to lose customers. If your server logs do not show the dropped connections do not assume there is not a problem. If your customers are having ISP problems , do not assume it is their ISP or their hardware. Alot of the customers that connect via Limelight / GlobalCrossing are experiencing problems. Once they re-routed their traffic, the 'patch' started working mysteriously. There may be a need to 'upgrade' your ISP CCP.
Additionally, I recommend CCP perform a serious audit / analysis of the performance of their ISP in an effort to ensure the paying customers that they are getting the most value (CCP is) for the dollar spent to the ISP.
or it could even be a connectivity issue with your isp combined with theirs?
Xtro 2 - Tactically Insane Tradesman.
Insanity, or madness, is a semi-permanent, severe mental disorder. |
CrestoftheStars
Perkone
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Posted - 2007.07.03 20:47:00 -
[13]
signed
___________________________________________
Humans take everything that is beautiful and sweet and turn it into something horrifying and ugly.
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Donna Maria
Amarr
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Posted - 2007.07.03 23:46:00 -
[14]
Well, my testing during the period that I could not download the patch, indicated that the bottleneck, outage was occurring very close to CCP's entry point for their network. So unless your route took you through a very specific group of routers (and your lucky if it does) you were experiencing the problem. I think its possible that due to collisions in the game, the ISP gets saturated. If this is the case it could be bandwidth is not keeping up with the demands of the client/server connections.
~
Im the girl momma warned you about..
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DeODokktor
Caldari
Dark Templars
The Fonz Presidium
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Posted - 2007.07.03 23:51:00 -
[15]
I would think this sync issue is server / client related..
I am sorry but if it's just a packet loss type of thing then the server would re-send the packets wouldnt it?.. My ping test to the server are excellent and I have had this sync problem a couple of times....
I dont think it's the isp, i think it's the server and client both refusing to get it on...
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Christopher Scott
Caldari
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Posted - 2007.07.04 05:18:00 -
[16]
Edited by: Christopher Scott on 04/07/2007 05:20:34
If it was an ISP issue, then it would be affecting 100% of the playerbase indiscriminately, that is 200,000 some-odd players, instead of only effecting those who mostly do lots of the pew pew kind of thing.
I've experienxed 0% desynch at all when just travelling around empire, docking, and doing simple mundane stuff. I've only experienced it in agent missions and pew pew. It does not sound like an ISP issue at all.
In fact, I've experienced it only after bumping, hugging, or crashing into something. For instance, if you hump the please complex in "Damsel in Distress" waiting to blow it up, often times you will be unable to scoop the can for a good 15 minutes, with the client station "You are too far away to do that action. Blah blah."
------------------------------------
I support the following changes:
Make warp acceleration faster! |
Thom Daranta
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Posted - 2007.07.04 06:33:00 -
[17]
OK, this is my second character in Eve (first was Amarrian and I don't play him due to not liking Amarrian ships). On my first character, I noticed while playing that when I traveled there were times that after every jump I would stall for about 2 minutes and then find myself warping to about a million km from the gate.
They told me on Help channel that my ship was entering emergency warp because of a dropped connection, but that the connection reasserted itself before I was actually kicked out and had to relog.
Was this a desynch event?
It seemed to happen in chains, where for a night every jump would end in an emergency warp, and then there were days without any problems at all.
The way it was described to me in the help channel it was a problem outside of the game, in the internet itself. I know I wasn't the only one experiencing it at those times either, others had the same issue.
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Venkul Mul
Gallente
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Posted - 2007.07.04 06:45:00 -
[18]
Originally by: Christopher Scott
Edited by: Christopher Scott on 04/07/2007 05:20:34
If it was an ISP issue, then it would be affecting 100% of the playerbase indiscriminately, that is 200,000 some-odd players, instead of only effecting those who mostly do lots of the pew pew kind of thing.
I've experienxed 0% desynch at all when just travelling around empire, docking, and doing simple mundane stuff. I've only experienced it in agent missions and pew pew. It does not sound like an ISP issue at all.
In fact, I've experienced it only after bumping, hugging, or crashing into something. For instance, if you hump the please complex in "Damsel in Distress" waiting to blow it up, often times you will be unable to scoop the can for a good 15 minutes, with the client station "You are too far away to do that action. Blah blah."
While bumping has an influence for sure, desync will be less noticeable while simply flying around, and every session change probably clear it, so while sometime you have werid effects whne jumping (ship moving backward and so on) all considered it can be there and not be noticed.
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Avangel
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Posted - 2007.07.04 06:57:00 -
[19]
Packet sniffer. Track packet flow during an eve session and compare the normal packets during a session to the packets you are dealing with around the time when you desync. I'd check it, but I see about 1 desync a month.
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