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May Ke
Jericho Fraction
The Star Fraction
0
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Posted - 2012.01.13 20:06:00 -
[1] - Quote
I can't find another thread on this issue, my apologies if there is one.
I know of several players having this problem, and there was a popup on the login screen a few days ago stating something about having problems with a major internet provider. At the time I wasn't having any problems so I didn't take an awful lot of notice, but it's now got to the point where the game is unplayable. I can only stay in game for two minutes max, which is pointless, I've given up trying.
I would like to know if CCP have anything to say on this subject, whether they have any further information and how widespread this problem is/has become.
Again, my apologies if this has been brought up elsewhere, please link me to it. |
Escari Lipsum
Paragon.
3
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Posted - 2012.01.13 20:18:00 -
[2] - Quote
I am having the same issue. I would log in and after a few minuets that's it.
Last night i noticed my ship spinning feature wouldn't actually let me spin the ship, it was just still on screen. Everything else worked.
I also noticed that my team speak would cut out with 2 clients open, never had this problem before (if anyone knows a fix for this, please help as it has been slowly happening over past weeks) I am fully aware this is not a place to discuss team speak, so a link would be nice, if possible :)
Does anyone other than myself and May Ke have this few minuet then d/c issue? |
Johnny Frecko
Fruidian Logic
Visionaries of Iron
0
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Posted - 2012.01.14 19:11:00 -
[3] - Quote
Same thing here. Pingplotter shows packet loss of 100% every 5-6 minutes coming from the last hop.
It was getting worse, it was once a day, it's now once every 6 minutes.
+1 on the problem.
I've filed a bug report and filed a petition, Sent all the information i had regarding the problem.
Let's hope it gets solved. |
Valhaber Delacroix
University of Caille
Gallente Federation
0
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Posted - 2012.01.15 17:23:00 -
[4] - Quote
Same thing here...lots of disconnections, it almost looks like I am being kicked out to make someone else kicked in. Aren't we all equal? Lol this is getting to a level where I could compare it to Age of Empires Online problems. I hope most of you do not know what I am talking about, because that was really bad. |
Johnny Frecko
Fruidian Logic
Visionaries of Iron
0
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Posted - 2012.01.23 23:59:00 -
[5] - Quote
Problem was solved, and now continues.
Several other posts regarding this already exist and were not answered by anyone official.
Any answers?
getting DC every 3 minutes is not fun.
Waiting for a reply. |
May Ke
Jericho Fraction
The Star Fraction
0
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Posted - 2012.01.24 13:20:00 -
[6] - Quote
After I posted this, and sent CCP my petition, the problem seemed to resolve magically. I heard no word from CCP on what may have been causing this problem, nor how it may have been fixed.
Why will CCP not answer us??
Remember what happens when you ignore your playerbase..... |
Shpenat
Pafos Technologies
4
|
Posted - 2012.01.24 13:50:00 -
[7] - Quote
As far as I know this might not be problem of CCP but one of their providers. As such it might be hard to nail down hence taking a long time to resolve. |
Iam Widdershins
Project Nemesis
Moar Tears
334
|
Posted - 2012.02.06 07:02:00 -
[8] - Quote
I am actually having this problem now. It started 24h ago, went away for a short time, and is now back with a vengeance. I am having intermittent difficulty connecting to the website, forums, and image server as well.
Edit: I have Comcast top-tier cable in Washington state, near Microsoft. Never had a problem like this to date. |
Hank Marv
Caldari Provisions
Caldari State
0
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Posted - 2012.02.06 07:05:00 -
[9] - Quote
Iam Widdershins wrote:I am actually having this problem now. It started 24h ago, went away for a short time, and is now back with a vengeance. I am having intermittent difficulty connecting to the website, forums, and image server as well.
Me too, its like the whole eve online vanishes.
but everything else works..
Your not alone
I noticed if i tracert to 67.215.66.132
after a few polls it seems to start dropping packets in Chicago, il (comcast), maybe they are having issues.. =/ |
Wingcommander Alpha
Imperial Academy
Amarr Empire
0
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Posted - 2012.02.06 07:06:00 -
[10] - Quote
I too am having this issue. A couple minutes in game then the game crashes out to the desktop and restarts itself.
I noticed that I can't get my drones of out the drone day leading up to the crashes. I also noticed that my armor repair stops working and I can't save fitting in the hanger. |
Iam Widdershins
Project Nemesis
Moar Tears
334
|
Posted - 2012.02.06 07:08:00 -
[11] - Quote
Hank Marv wrote:Iam Widdershins wrote:I am actually having this problem now. It started 24h ago, went away for a short time, and is now back with a vengeance. I am having intermittent difficulty connecting to the website, forums, and image server as well. Me too, its like the whole eve online vanishes. but everything else works.. Your not alone
At one point any web request that contained the term "eveonline" in plaintext (not https) was blocked instantly. So like, http://twitter.com/eveonline would just go dead, but https://twitter.com/eveonline would work fine. Even non-HTTPS google searches were giving an instant failure to connect for stretches of time.
Which is creeping me out. |
Iam Widdershins
Project Nemesis
Moar Tears
334
|
Posted - 2012.02.06 07:12:00 -
[12] - Quote
Wingcommander Alpha wrote:I noticed that I can't get my drones of out the drone day leading up to the crashes. I also noticed that my armor repair stops working and I can't save fitting in the hanger.
These are just symptoms of the network connection to the servers entering zombie-mode: The connection has long been severed, but the client doesn't know about it yet and will keep asking and waiting for responses. As soon as **** stops responding entirely, you're pretty much toast. |
Borga ElPlaya
The Corporation Incorporated
The Revolution.
1
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Posted - 2012.03.02 23:19:00 -
[13] - Quote
There are periodic threads on this issue... There's never any sort of official comment or resolution. I assume the problem resolves itself or the players just leave the game.
I was plagued with disconnection issues for many months. About a month ago, I picked up a new PC and the problems went away. In the last few days, the problem has returned. If I'm inactive in the game, my connection seems to time out and the client crashes to desktop and then reboots. I can run a constant ping to eveonline.com with no packet loss.
I've heard there are advanced logging tools to help diagnose EVE connection issues, is anyone aware of how to find/use them? |
Brutor Rosso
Brutor Tribe
Minmatar Republic
0
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Posted - 2012.03.03 14:14:00 -
[14] - Quote
Same issue here. I think it might have been that I changed what my character avatar was this morning (you can see it on the left but it hasnt updated in game at all). I keep dcing with the game getting unresponsive and then my client crashes. Was fine all last night and on wednesday. Even had issues logging into the forums here, but none on any other sites. |
Brutor Rosso
Brutor Tribe
Minmatar Republic
0
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Posted - 2012.03.03 14:17:00 -
[15] - Quote
Same issue here. I think it might have been that I changed what my character avatar was this morning (you can see it on the left but it hasnt updated in game at all). I keep dcing with the game getting unresponsive and then my client crashes. Was fine all last night and on wednesday. Even had issues logging into the forums here and posting, and it cuts my connection to other sites but not when im not connected to eve or this site. |
James Amril-Kesh
4S Corporation
RAZOR Alliance
59
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Posted - 2012.03.04 09:11:00 -
[16] - Quote
Borga ElPlaya wrote:If I'm inactive in the game, my connection seems to time out and the client crashes to desktop and then reboots. I can run a constant ping to eveonline.com with no packet loss.
I've heard there are advanced logging tools to help diagnose EVE connection issues, is anyone aware of how to find/use them?
This is pretty much exactly how it is with me.
Support showing T2 and faction frequency crystal damage in the info window! |
Rachel Slur
Bareback Marketing
0
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Posted - 2012.03.08 02:22:00 -
[17] - Quote
Same thing keeps happening to me. If I'm inactive more than five minutes or so eve restarts. |
EioPago
Blackstar Privateer Consortium
Sovereign Technologies
1
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Posted - 2012.03.09 17:34:00 -
[18] - Quote
Same here (I created a new post).
The strange thing is that I have 2 PCs on my home network, both directly connected to the same router and I have this issue on only 1 of them.
This means it cannot be my ISP or the route to the EVE servers.
Firewall has been disabled on both machines (so another possible cause to rule out).
I really do not understand what's going on.
|
Borga ElPlaya
The Corporation Incorporated
The Revolution.
1
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Posted - 2012.03.09 21:29:00 -
[19] - Quote
Ah, joy and fun, it's getting worse. It'd be really lovely if a CCP employee would deign to grace this thread with their presence, maybe offer some suggestions or troubleshooting tools. |
Rachel Slur
Bareback Marketing
0
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Posted - 2012.03.09 22:27:00 -
[20] - Quote
I have been having this problem daily now with every eve session. I decided to run the logserver this afternoon. I played for about 4 hours total and did not have one problem. I even left eve idle for about 30 minutes and it stayed connected. Maybe the logserver is keeping my connection alive. I will keep using it and report back. |
Rachel Slur
Bareback Marketing
0
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Posted - 2012.03.09 23:34:00 -
[21] - Quote
http://wiki.eveonline.com/en/wiki/Problems_connecting_on_port_26000
Quote:Players, that are suffering a lot of disconnections, may be suffering that their ISP, firewall or router is disrupting traffic on port 26000, which is used to connect to the EVE server. If this is the cause of your problems you can change the port to 3724 to see if that helps.
We recommend this port only be used if you are not able to connect to port 26000. Since this is not the official EVE port, support for connection issues will be limited.
In order to use port 3724, it will be necessary to edit your Prefs.ini file. You can find it in the settings folder under the following locations (with standard installation folders):
Windows XP: %USERPROFILE%\Local Settings\Application Data\CCP\EVE\c_program_files_ccp_eve_tranquility
Windows Vista (64 bit): %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility
Linux: ${WINEPREFIX}/drive_c/windows/profiles/${USER}/Local Settings/Application Data/CCP/EVE/settings/
Macintosh: /Users/username/Library/Application Support/Eve Online/Preferences/p_drive/Local Settings/Application Data/CCP/EVE/settings/
Edit the PREFS.INI file. Please change port=26000 to port=3724. Save the file and start the client again.
I changed my port to 3724 and thought it was fixed but I was still getting disconnected so I changed it back to 26000. I am fairly certain at this point that it's my router. |
Rachel Slur
Bareback Marketing
0
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Posted - 2012.03.12 01:06:00 -
[22] - Quote
Rachel Slur wrote:http://wiki.eveonline.com/en/wiki/Problems_connecting_on_port_26000Quote:Players, that are suffering a lot of disconnections, may be suffering that their ISP, firewall or router is disrupting traffic on port 26000, which is used to connect to the EVE server. If this is the cause of your problems you can change the port to 3724 to see if that helps.
We recommend this port only be used if you are not able to connect to port 26000. Since this is not the official EVE port, support for connection issues will be limited.
In order to use port 3724, it will be necessary to edit your Prefs.ini file. You can find it in the settings folder under the following locations (with standard installation folders):
Windows XP: %USERPROFILE%\Local Settings\Application Data\CCP\EVE\c_program_files_ccp_eve_tranquility
Windows Vista (64 bit): %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility
Linux: ${WINEPREFIX}/drive_c/windows/profiles/${USER}/Local Settings/Application Data/CCP/EVE/settings/
Macintosh: /Users/username/Library/Application Support/Eve Online/Preferences/p_drive/Local Settings/Application Data/CCP/EVE/settings/
Edit the PREFS.INI file. Please change port=26000 to port=3724. Save the file and start the client again. I changed my port to 3724 and thought it was fixed but I was still getting disconnected so I changed it back to 26000. I am fairly certain at this point that it's my router.
At this point I have determined my router was causing my problem. I was connecting via wireless and now I am connected via ethernet with no issues.
|
Sindrye
Lacking In Diplomacy
RED.OverLord
0
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Posted - 2012.04.25 17:59:00 -
[23] - Quote
Same here everything that has been said in the thread I'm getting as well just helping bump it. |
Tupac Chapra
Imperial Shipment
Amarr Empire
0
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Posted - 2012.05.04 13:43:00 -
[24] - Quote
I keep crashing too. I dont like to pay for things I cant use. The only thing keeping some people in is the work they have put in. I am thinking about the work I put in to earn my real money. I need help to remain an EVE player. |
Ueberlisk
The Hatchery
Team Liquid
0
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Posted - 2012.05.04 14:27:00 -
[25] - Quote
would be interesting to see some pingplotter traces from other people having problems in case theres some common node that isn't working. |
Porkster Bigbanger
Frozen Dawn Academy
Arctic Light
0
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Posted - 2012.05.04 14:38:00 -
[26] - Quote
I'm having the problem with constant disconnects. It says Socket closed and then throws me out of game, back to login screen. Everything else that needs internet connection works normally at the same time.
Any ideas how to handle this, it's getting irritating getting dc every 5-6 minutes.
Br,
Porks |
Ueberlisk
The Hatchery
Team Liquid
0
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Posted - 2012.05.04 14:42:00 -
[27] - Quote
Porkster Bigbanger wrote:I'm having the problem with constant disconnects. It says Socket closed and then throws me out of game, back to login screen. Everything else that needs internet connection works normally at the same time.
Any ideas how to handle this, it's getting irritating getting dc every 5-6 minutes.
Br,
Porks
been asking the same thing for weeks now :( |
Chu SumTuat SumTuat
Federation Of Royal Tuatmonkeys
0
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Posted - 2012.06.01 01:26:00 -
[28] - Quote
Same here.......i effing hate companies that ignore their customers....it shows contempt. |
Karmic Shadow
Universal Freelance
CONSORTIUM UNIVERSALIS
0
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Posted - 2012.07.22 18:58:00 -
[29] - Quote
now Im getting this has anyone found a fix yet?
|
Karmic Shadow
Universal Freelance
CONSORTIUM UNIVERSALIS
0
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Posted - 2012.07.22 19:49:00 -
[30] - Quote
think Ive found a solution to this hit "esc" in game under the "reset settings" tab click "clear next to "clear all cache files" so far its been working. hope this helps. credit for fix goes to my corp mate Enso Torus |
Sabren Bel
7th Division
0
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Posted - 2012.07.22 20:46:00 -
[31] - Quote
Karmic Shadow wrote:think Ive found a solution to this hit "esc" in game under the "reset settings" tab click "clear next to "clear all cache files" so far its been working. hope this helps. credit for fix goes to my corp mate Enso Torus
Tried it and confirmed that this does NOT work. |
Karmic Shadow
Universal Freelance
CONSORTIUM UNIVERSALIS
0
|
Posted - 2012.07.23 04:05:00 -
[32] - Quote
ya sorry all Its not working I got a hour in game after clearing cache and Im back to Im lucky if I can stay in 10 mins this is really starting to tick me off
|
Mr Ward3n
P.Speculation
0
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Posted - 2012.08.05 15:18:00 -
[33] - Quote
I seem to be having this problem too.
My ISP is Virgin Media. (UK)
I can last from 3 min to a hour, but I always disconnect, it seems to happen much faster if I have two clients open. |
Mishtkrah
Bad Company DBD
Initiative Mercenaries
1
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Posted - 2012.08.08 19:59:00 -
[34] - Quote
I have been having this problem for awhile now, EVE is totally unplayable.
Has there been any developments?
I just updated to 1.2 inferno and the problem still exists. |
Constantinee
Dovahkiin.
Rebel Alliance of New Eden
28
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Posted - 2012.08.09 07:22:00 -
[35] - Quote
Aftr te patch before this, i got "the socket was closed" on all my accounts. Filed a tech petition it was magically fixed. CCP patched even and here go again. cant stay on for 5 minuets now.
Constantinee video archive. http://www.youtube.com/user/Constvids?feature=mhee
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