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Dronefragger
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Posted - 2007.09.11 21:52:00 -
[1]
Edited by: Dronefragger on 11/09/2007 21:53:29
Because yelling at them and making them feel like the whole community hates them isn't going to help in any way towards getting the server back up or getting rid of the crashes at all. Even if they just put the server back up right now somehow to stop you all moaning, in 20 minutes or so you'd all be whining again because whatever they didn't fix just caused you to die. Server crashes and the server being taken down happen for a reason you know.
Edit:
Just realised the server is now up, but this is still relevent for future crashes.
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Gaige Gamba
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Posted - 2007.09.11 21:53:00 -
[2]
They don't listen to us, it won't make a difference.
~
 Originally by: Zaqar
Originally by: Desolacer
Who the heck gives YOU the right to ruin it for others buy blowing them up.
CCP
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Sninja
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Posted - 2007.09.11 21:54:00 -
[3]
And feed poor hamsters too 
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Fedman Kasad
Minmatar
Bulgarian Experienced Crackers
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Posted - 2007.09.11 21:54:00 -
[4]
That, and the fact that it's really unlikely that CCP are reading the forums right now, while they have serious server problems.
[-------------------------------------------------]
Tears stream behind my visor, but eyes look unblinking at the world |
Sandrax
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Posted - 2007.09.11 21:54:00 -
[5]
The server crashed? i'm online....
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Ricky1989
Caldari
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Posted - 2007.09.11 21:55:00 -
[6]
Originally by: Gaige Gamba
They don't listen to us, it won't make a difference.
Bullsh*t they do listen to us, they notify us if something goes wrong. EVE isn't the only game to go with hiccups so STFU.
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Gaige Gamba
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Posted - 2007.09.11 21:56:00 -
[7]
Originally by: Ricky1989
Originally by: Gaige Gamba
They don't listen to us, it won't make a difference.
Bullsh*t they do listen to us, they notify us if something goes wrong. EVE isn't the only game to go with hiccups so STFU.
~
Originally by: "Straygun"
Well server down->troll mode on.
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scrapironfish
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Posted - 2007.09.11 21:59:00 -
[8]
STOP B I T C H I N G AT PEOPLE FOR HATING CCP.
We pay for it so we can say and have our own opinions on how we waste our money.
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TerrorLucy
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Posted - 2007.09.11 22:08:00 -
[9]
Less EVE-TV more EVE- stability please
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Grez
Minmatar
Sybrite Inc.
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Posted - 2007.09.11 22:09:00 -
[10]
Originally by: TerrorLucy
Less EVE-TV more EVE- stability please
You sir, are an idiot.
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TerrorLucy
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Posted - 2007.09.11 22:11:00 -
[11]
Originally by: Grez
Originally by: TerrorLucy
Less EVE-TV more EVE- stability please
You sir, are an idiot.
Ow nice, personal insult... thats smart
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Shariak
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Posted - 2007.09.11 22:17:00 -
[12]
http://www.eve-online.com/pnp/eula.asp
12.
# NO WARRANTIES
The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind.
They do their best to insure you enjoy eve, but no warranties. This is not a console , it's an online game, with patches to modify and improve content. You are bored ? cool, start your playstation for an hour or two and come back after, odds are that server will ber up and running.
That was my two isks.
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Shariak
The Graduates
Brutally Clever Empire
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Posted - 2007.09.11 22:18:00 -
[13]
Edited by: Shariak on 11/09/2007 22:18:10
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Grez
Minmatar
Sybrite Inc.
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Posted - 2007.09.11 22:20:00 -
[14]
Edited by: Grez on 11/09/2007 22:20:42
Edited by: Grez on 11/09/2007 22:20:17
Originally by: TerrorLucy
Originally by: Grez
Originally by: TerrorLucy
Less EVE-TV more EVE- stability please
You sir, are an idiot.
Ow nice, personal insult... thats smart
And you not using your smarts, and actually thinking for a second that, oh wait, EVE-TV has NOTHING to do with the EVE-Online network and programming team, is smart?
If you don't know what you're talking about - don't talk about it in the first place.
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Straygun
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Posted - 2007.09.11 22:23:00 -
[15]
And what would you have me do in the meantime? Play Freelancer. I did that too but got bored of hearing eve players whine on the Hamburg server (feel free to join me there in let's say 5 minutes?)
Besides why not dish out my anguish at CCP? This whole server crash is THEIR FAULT!!!
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Grez
Minmatar
Sybrite Inc.
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Posted - 2007.09.11 22:24:00 -
[16]
Originally by: Straygun
And what would you have me do in the meantime? Play Freelancer. I did that too but got bored of hearing eve players whine on the Hamburg server (feel free to join me there in let's say 5 minutes?)
Besides why not dish out my anguish at CCP? This whole server crash is THEIR FAULT!!!
Yes, lets blame FAULTY HARDWARE on CCP, who could of done NOTHING to detect it before hand.
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TerrorLucy
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Posted - 2007.09.11 22:27:00 -
[17]
ok, whatever...
ccp please invest less money and effort in EVE-TV and more of it in EVE-stability....
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Straygun
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Posted - 2007.09.11 22:28:00 -
[18]
Edited by: Straygun on 11/09/2007 22:28:11
Originally by: Grez
Yes, lets blame FAULTY HARDWARE on CCP, who could of done NOTHING to detect it before hand.
I happen to have some experience doing tech support, running setting up networks and servers, even upgrading and I tell you no company I ever dealt with EVER used hardware before on crucial systems (be them servers or even security) without testing it thourougly.
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Grez
Minmatar
Sybrite Inc.
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Posted - 2007.09.11 22:32:00 -
[19]
Originally by: TerrorLucy
Blah
CCP don't spend any money on EVE-TV, it's done by MMO Publishing - a completely different company.
Originally by: Straygun
Originally by: Grez
Blah.
Blah.
Testing's all fine and dandy, but if you do indeed work in the industry, you should know that hardware can just go topsy turvy with little to no warning. They've never had a problem with their RAMSAN's before, so this leads me to believe this is one of those random incidents.
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Benny Hill
Caldari
Deceased Inc
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Posted - 2007.09.11 22:34:00 -
[20]
Originally by: Dronefragger
Edited by: Dronefragger on 11/09/2007 21:53:29
Because yelling at them and making them feel like the whole community hates them isn't going to help in any way towards getting the server back up
CCP cared? when did that happen?
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Han KeShen
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Posted - 2007.09.11 22:35:00 -
[21]
Originally by: Grez
Yes, lets blame FAULTY HARDWARE on CCP, who could of done NOTHING to detect it before hand.
Actually, they could quite possibly have done. Monitoring of hardware, networks and apps is prestty sophisticated. And since, I would imagine a degree of redundancy/failover has been built in to the architecture, this is possible a fairly major failure involving, possibly, a number of system components - the fault description provided may not actually be a true indication of the failure. might even be a hack attempt and a resulting dropped dmz
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Ademaro Imre
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Posted - 2007.09.11 22:36:00 -
[22]
Originally by: Ricky1989
Originally by: Gaige Gamba
They don't listen to us, it won't make a difference.
Bullsh*t they do listen to us, they notify us if something goes wrong. EVE isn't the only game to go with hiccups so STFU.
What notification did CCP issue for the last 4 crashes in the last 22 hours? I might not be on their email list - what warning or announcement did you get?
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Straygun
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Posted - 2007.09.11 22:36:00 -
[23]
Originally by: Grez
Originally by: TerrorLucy
Blah
CCP don't spend any money on EVE-TV, it's done by MMO Publishing - a completely different company.
Originally by: Straygun
Originally by: Grez
Blah.
Blah.
Testing's all fine and dandy, but if you do indeed work in the industry, you should know that hardware can just go topsy turvy with little to no warning. They've never had a problem with their RAMSAN's before, so this leads me to believe this is one of those random incidents.
Servers crash that much is true. Hardware goes haywire. That's why you use SERVER CLUSTERS. In case of hardware failure the other servers take over. This is called FAILOVER.
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Grez
Minmatar
Sybrite Inc.
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Posted - 2007.09.11 22:47:00 -
[24]
Originally by: Straygun
Servers crash that much is true. Hardware goes haywire. That's why you use SERVER CLUSTERS. In case of hardware failure the other servers take over. This is called FAILOVER.
You must have no idea how EVE works... They can't just purchase a dozen RAMSAN's - they cost a ****ton, and they need the permission of the US army to ship the things outside of the US every time. At this moment in time, I think they have three, each doing their bit. Losing access to one is not a small thing, and cannot be ignored.
TQ's already a super-cluster, by the way. It's ranked in the top 200 super-clusters in the world today.
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Kuchiki Ichini
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Posted - 2007.09.11 22:52:00 -
[25]
The thing is, they are the ones responsible for the servers so if it crashes its their fault :P
Eitherway, they should compensate our accounts with the lost payed-time due to their messups!
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Pyros
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Posted - 2007.09.11 23:01:00 -
[26]
we're not attacking CCP, we're just saying people shouldn't do a job they're not qualified for
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Verx Interis
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Posted - 2007.09.11 23:03:00 -
[27]
Edited by: Verx Interis on 11/09/2007 23:04:19
Edited by: Verx Interis on 11/09/2007 23:03:40
Originally by: Straygun
Originally by: Grez
Originally by: TerrorLucy
Blah
CCP don't spend any money on EVE-TV, it's done by MMO Publishing - a completely different company.
Originally by: Straygun
Originally by: Grez
Blah.
Blah.
Testing's all fine and dandy, but if you do indeed work in the industry, you should know that hardware can just go topsy turvy with little to no warning. They've never had a problem with their RAMSAN's before, so this leads me to believe this is one of those random incidents.
Servers crash that much is true. Hardware goes haywire. That's why you use SERVER CLUSTERS. In case of hardware failure the other servers take over. This is called FAILOVER.
Thats why it isn't a sudden crash, you'll see lots of lag and a system or two get traffic advisories, and as the extra load is pushed over to less blades, they begin to be overloaded and its like a domino effect.
Edit: Starting up: 8 minutes and 10 seconds.
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Maat K
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Posted - 2007.09.11 23:06:00 -
[28]
In my opinion, for what it is worth, I think that CCP do a brilliant job. They are running a service that is typically available 23 hours as day, 7 days a week. OK, there tend to be issues around patch time. However would everyone prefer a stale game with no enhancements? If everyone spent as much time testing the builds on the test server as they did moaning when there was a problem they may be alot less. I for one beleive that the amount of enjoyment that I get out of playing far outways the annoyance of the ocasional problem like tonight. OK - that said I am a little anoyed that my mining op was interupted however it has done me a favour in a way as I will get an early night (relatively) and on that note..........
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Syringe
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Posted - 2007.09.11 23:16:00 -
[29]
While I won't sit here and nitpick about my time being comped (I really don't think the 62 cents worth of downtime is enough to riot over) I haven't heard ANYTHING from CCP since the last series of crashes.
Also, you have to figure that they run these features pass through development testing, then a testing server, then another testing server. While those don't hold the same capacity that TQ does, they should still be pulling bugs of this size out before they hit production. Someone else (don't remember who) on a different board said it best - "We aren't paying to beta test CCP's code"
To add to this, the servers are taken down for one hour every day to perform maintenance. This is when they're supposed to take care of hardware/database maintenance to prevent problems like this. Obviously something's going wrong.
If it was just the patch, I wouldn't be as upset, but this was happening before the patch. They decided to release the patch while major existing flaws were occurring.
The crisis management team is **** poor and a failure to communicate with their clientel seems to be their biggest problem. Anybody who runs a business will tell you that if you don't talk to your customers when you have a problem, that problem will only compound.
CCP - this is a phenomenal game. The design, expansion and creativity that goes into this game is unbelievable, and I applaud you for it. Please take care of the things that are broken before you continue though.
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Verx Interis
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Posted - 2007.09.11 23:20:00 -
[30]
Originally by: Syringe
(I really don't think the 62 cents worth of downtime is enough to riot over)
Don't forget the 14 missed skillpoints.
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