| Pages: [1] :: one page |
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |
On Edge
Veto.
Veto Corp
   |
Posted - 2007.09.24 12:18:00 -
[1]
Last week I suddenly could get no sound through either my speaker or headphones. I have just an onboard sound card thing (Realtek AC97). Sound definately isnt muted, when I go into control panel/sounds and audio devices the Volume tab shows no Audio Device. The audio tab has "Default device" greyed out with "no playback devices" but the sound recording option still lists the realtek ac97.
When I go into the properties of the the ac97 is shows as enabled and working properly and everything. I've gone into the bios and it shows enabled from there. Gone through the little troubleshoot on the device and that didnt help.
Am I looking at a dying motherboard?
Oh and the only updates or anything I can think that I might have done last week was for the norton security.
Any suggestions? 
|
Tech Step
Minmatar
Republic Military School
|
Posted - 2007.09.24 12:23:00 -
[2]
You tried uninstalling it, right? If not, do that, and then just reboot.
|
annoing
Amarr
The Royal Guard
Giant Space Amoeba
|
Posted - 2007.09.24 13:06:00 -
[3]
As above. Un-install soundcard and it SHOULD be found when you reboot. Also, find the latest RealTek driver HERE
PS: If you like your computer un-install Norotn as soon as you can. Even ZoneAlarm free makes Norton look poor in comparison.
Good luck.
|
On Edge
Veto.
Veto Corp
|
Posted - 2007.09.24 15:57:00 -
[4]
Stupid question coming up:
When you guys say uninstall, you just mean go into add/remove programs in control panel?
|
Transfer chick
|
Posted - 2007.09.24 19:38:00 -
[5]
No, not in add/remove program. I think the icon is labelled "System", klick hardware tab, then bring up device manager. There you find your sound card, and select "uninstall", or "remove", or whatever it's called. I'm assuming you're running XP here btw.
|
Tech Step
Minmatar
Republic Military School
|
Posted - 2007.09.24 19:38:00 -
[6]
 Originally by: Transfer chick
No, not in add/remove program. I think the icon is labelled "System", klick hardware tab, then bring up device manager. There you find your sound card, and select "uninstall", or "remove", or whatever it's called. I'm assuming you're running XP here btw.
Damn alt.. :(
|
On Edge
Veto.
Veto Corp
|
Posted - 2007.09.27 17:16:00 -
[7]
Thanks for the help guys, but I have done the above and rebooted, it did detect the hardware but still have the same issue.
Quote:
Sound definately isnt muted, when I go into control panel/sounds and audio devices the Volume tab shows no Audio Device. The audio tab has "Default device" greyed out with "no playback devices" but the sound recording option still lists the realtek ac97.
Any other suggestions before I look at purchasing a replacement?
And if I do, I presume I should just be able to get a cheap sound card and that will override the onboard one. I wont need to buy a whole new motherboard?
Thx
|
On Edge
Veto.
Veto Corp
|
Posted - 2007.10.15 11:38:00 -
[8]
Ok I have bought a cheap soundcard and plugged it in today. I disabled the onboard one in bios and it detected the new soundcard fine but I still have the exact same problem.
In sound and audio devices, the volume tab shows no audio device and the audio tab has default device greyed out.
Anyone else come across this issue? Please help!! otherwise I am gonna have to get a new motherboard and hope that works :(
|
Kyrall
Deep Core Mining Inc.
|
Posted - 2007.10.15 13:21:00 -
[9]
You could try reinstalling windows as a slightly less drastic measure than getting a new motherboard (you would need to reinstall everything in that case anyway, just in case you didn't know).
As far as I can tell if the device is recognised and says it's working properly it should be in those places where you have nothing.
Just as a random idea, could there be a virus that messes with things in this way? Try a full system scan with a good scanner.
The only other things I can think of wouldn't affect both on-board sound and your new soundcard...
-
Take another step back until you find you've walked away... |
annoing
Amarr
|
Posted - 2007.10.15 13:54:00 -
[10]
control panel, sound and audio devices, hardware - choose Realtek AC'97 audio from the list 1st (if it isnt in the list your problems have really started). Click 'troubleshoot', do this for ALL of the codecs/drivers down that list below realtek and above 'legacy video capture devices' at the bottom. I am presuming that you have already tried this but it doesnt hurt to ask  or at least remind you.
Next, open start, run, and type dxdiag. Let me know how that looks under the audio tab.
Also, without wishing to talk to you like an idiot, if you have a nvidia mobo, have you turned off all audio devices in the nvidia audio control panel? Another thing to look for: if your mobo has an onboard sound card they nearly always have a 'sound effect' or 'sound mixer' utility, check that - it has a 'disable' button sometimes. If you cant find the audio utility, it will be on the disc that should have been with the mobo (or if shop bought, one of the accompanying discs).
Good luck
|
| |
|
| Pages: [1] :: one page |
| First page | Previous page | Next page | Last page |