| Pages: [1] :: one page |
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Paddlefoot Aeon
Neogen Industries
Daisho Syndicate
   |
Posted - 2007.12.21 20:02:00 -
[1]
Greetings all!
While as a marketing guy I understand the very real benefits that allowing free trials without credit information allows, I cannot overlook the costs that this brings.
ISK-sellers and real-money traders are an annoyance to the entire eve community. By spamming public channels with their advertisements, they not only annoy paying customers, they also give the impression to new players that using real money to buy ISK is acceptable.
Also, the time spend by CCP representatives to remove and ban these accounts, plus deal with the petitions that are generated by people complaining about the spammers, is simply a waste. This time has to be better spent dealing with petitions from paying customers who have real problems (stuck, etc).
Asking honest players to provide credit information upon signing up for a free trial should not be a problem, and provides a simple solution to the spam issue.
Please CCP, end the "no credit card free trial" program, and help stamp out the plague of throw away accounts created by ISK sellers.
Now Recruiting. Join "Neogen" channel for details
|
Crumplecorn
Gallente
Eve Cluster Explorations
|
Posted - 2007.12.21 20:04:00 -
[2]
Not everyone pays with credit cards. Unforutnately.
-
DesuSigs |
lofty29
Reikoku
Band of Brothers
|
Posted - 2007.12.21 20:06:00 -
[3]
Uhm.
Do you not think they'd just get a faux credit-card number generator? I know there are some out there for this very reason.
---
Latest Video : FAT- Camp |
Jimer Lins
Gallente
Pod Six Research
|
Posted - 2007.12.21 20:06:00 -
[4]
My guess is that the ISK spammers, while annoying, are a minority of trial accounts.
|
Tarminic
Forsaken Resistance
The Last Stand
|
Posted - 2007.12.21 20:07:00 -
[5]
 Originally by: lofty29
Uhm.
Do you not think they'd just get a faux credit-card number generator? I know there are some out there for this very reason.
I programmed one that checks the validity of credit card numbers. It would take me about 5 minutes to generate several thousand valid credit card numbers unfortunately.
----------------
Tarminic - 30 Million SP in Forum Warfare
Play EVE: Downtime Madness v0.76.2 |
Paddlefoot Aeon
Neogen Industries
Daisho Syndicate
|
Posted - 2007.12.21 20:08:00 -
[6]
Originally by: lofty29
Uhm.
Do you not think they'd just get a faux credit-card number generator? I know there are some out there for this very reason.
Perhaps... but while breaking the EULA will only get them banned... giving a fake or stolen credit card is a criminal offense.
Now Recruiting. Join "Neogen" channel for details
|
Kirjava
Lothian Quay Industries
Zzz
|
Posted - 2007.12.21 20:08:00 -
[7]
Problem is that in many places Credit cards are ignoredin favour of Debit cards.
~Nyron
Originally by: SoftRevolution
Not liking Haruhi is like not liking puppies or rainbows or whisky.
|
Minerva Vulcan
Caldari
The Nexus Foundation
Endless Horizon
|
Posted - 2007.12.21 20:09:00 -
[8]
I suggested this exact same things months ago.
_______________________________
I need new voices in my head,
To speak my secret evils with.
I need new lovers in my bed,
To be my friends and special pets. |
Snowcrash Winterheart2
Gallente
Concordia Discors
|
Posted - 2007.12.21 20:12:00 -
[9]
Originally by: Crumplecorn
Not everyone pays with credit cards. Unforutnately.
And not everyone with a credit card would want to hand over the details just to try a game out. You know just in case it takes the first months cash once the trial is over... without asking.
-----
Four paws... four sets of claws. |
JamnOne
Amarr
|
Posted - 2007.12.21 20:17:00 -
[10]
Why do you want to stop free trials without credit cards? Because of ISK-sellers and real-money traders, not valid enough in my opinion.
If it wasn't for the free trial I wouldn't have started playing this game. If they required credit cards, I wouldn't be playing this game. I do everything with cash as it is safer and more secure. If I can't afford it with the cash I have, except for a car or house, then I don't need it.
I am a paying customer, and I hate the spammers but for the two secs it takes me to do an F12 and have them reported is no big deal. CCP I am sure is fully aware that this was going to be a problem and I am sure planned accordingly, if not they wouldn't be able to get rid of the people they have so far.
________________________
Originally by: CCP Prism X
Hah! Vengeance is sweet! 
|
The Herrick
Gallente
Eve University
Ivy League
|
Posted - 2007.12.21 20:23:00 -
[11]
I'm brand new to this game and have just bought 3 months of game time using debit card. If I needed a credit card just to try this game out then I'd not be here right now.
It'd probably be the same for quite a few people I'd imagine.
|
F90OEX
|
Posted - 2007.12.21 20:30:00 -
[12]
Its been asked for time and time again, If you think ISK spammers are a minority of trial accounts come to the trade channels. They get banned and within 10mins there back at it rinse and repeat.
The only official reply I have ever seen from CCP in 12 months on the forums here with banning trial accounts from the channels, is the reason they won't do it because it takes away a new player from fully experiencing Eve all has to offer. IMO thats complete BS, and what about the paying customer, why should I have to put up with isk spamming when I am in the channels.
The problem seems to be as complex as fixing Jita, plenty of Idea's thrown about but few tried out and that would actually work.
From what I have learned from other older players its been going on for years, with no end in sight, while I have seen some changes to how Isk spammers spam they still do it on a daily bases, there even in Jita local spamming away and here on the forums.
Just like all the other threads this one will probably go unnoticed by CCP, with no reply.
I'd go with the $1 for 14day trial myself but again I am sure there is a reason why this would be not a good idea in CCPs eyes.
All I can say is, been a gamer since the o'le Vic-20 days, played coin-ops and then on to PC games, this is my 1st MMO game and probably be my last, IMO I don't think I should have to put up with spamming in my inbox and when trading see line after line of isk spamming.
|
Estephania
Independent Political Analysts
|
Posted - 2007.12.21 20:46:00 -
[13]
Free trials and GTCs are the major power engines of the RMT industry. Unfortunately, removing them will hurt also a lot of legitimate players.
|
Paddlefoot Aeon
Neogen Industries
Daisho Syndicate
|
Posted - 2007.12.21 20:52:00 -
[14]
Originally by: Estephania
Free trials and GTCs are the major power engines of the RMT industry. Unfortunately, removing them will hurt also a lot of legitimate players.
While I agree that this may impact Potential customers... I really feel CCP should address the needs and wants of their existing customers first.
Now Recruiting. Join "Neogen" channel for details
|
Jimer Lins
Gallente
Pod Six Research
|
Posted - 2007.12.21 21:05:00 -
[15]
There are a LOT of trial accounts and it would only take 1 in 10 to be ISK spamming pigdogs to make it seem like every trial was an RMT trader.
And on principle, I think it's bad form to punish people (all trial users) because some (ISK spammers) abuse the system.
Now, if I could find some of those ISK spammers and pull a Wayne Brady on them... 
|
Estephania
Independent Political Analysts
|
Posted - 2007.12.21 21:12:00 -
[16]
Originally by: Paddlefoot Aeon
Originally by: Estephania
Free trials and GTCs are the major power engines of the RMT industry. Unfortunately, removing them will hurt also a lot of legitimate players.
While I agree that this may impact Potential customers... I really feel CCP should address the needs and wants of their existing customers first.
You seem to be unaware of the modern marketing strategies. The 19-th century is long gone and the long term loyal customers are not valued anymore. It's the new customer that matters.
If you are an existing customer of, let's say, cable TV company, can you get the same rates as a new customer? Can you get the same terms of service from your mobile phone company as that new customer who was just lured away from the competitor? That's how modern marketing works. New customer is everything, existing customer is less important. Not saying that CCP are particularly evil, they are just in-line with other businesses.
|
Zeknichov
Life. Universe. Everything.
|
Posted - 2007.12.21 21:22:00 -
[17]
Every single person I know in real life that has tried EVE would not have tried EVE had they been required to sign up for the trial with their credit card. One of the people I know irl liked the game after trying the trial and activated his trial account to a full account and is now paying monthly. Moral of the story is if CCP changed the trial to requiring a credit card they would have lost a player. Chances are this situation is not a lone one.
|
Danjira Ryuujin
Caldari
|
Posted - 2007.12.21 21:24:00 -
[18]
Originally by: Jimer Lins
And on principle, I think it's bad form to punish people (all trial users) because some (ISK spammers) abuse the system.
On principal I think its bad form to punish all paying customers, make no mistake we are the majority; in order to appease a small minority which aren't customers, and therefore have no rights.
Amarr - Annoying the Eve Community since 2005 |
Mangala Solaris
Caldari
Sanctuary
Aegis Consortium
|
Posted - 2007.12.21 21:25:00 -
[19]
thing is the spammers maybe trials, but the farmers arent. so while doing something about spammers is worth time and effort, its only a small part of things.
-------
Sanctuary
|
Xioden Acap
Lightspeed Enterprises
Burning Horizons
|
Posted - 2007.12.21 21:53:00 -
[20]
Nothing can be done about them. There isn't anything any company can do but constantly ban offenders, and that is nothing but an uphill battle.
The countries where the problems originate, aren't going to do anything either. Why would they? It brings money from other countries into theirs.
The only solution that would be to simply ban access from countries from which the offenders originate. Sure, it sucks for any legitimate players there, but let those players who live in these countries do something about it. There is absolutely nothing anyone in any other part of the world can do about it, and I like many others, are sick and tired of having to put up with the same crap in every single MMO.
|
Xaen
Caldari
Caldari Provisions
|
Posted - 2007.12.21 22:09:00 -
[21]
Originally by: Paddlefoot Aeon
Edited by: Paddlefoot Aeon on 21/12/2007 20:42:38
Edited by: Paddlefoot Aeon on 21/12/2007 20:35:15
Greetings all!
While as a marketing guy I understand the very real benefits that allowing free trials without credit information allows, I cannot overlook the costs that this brings.
ISK-sellers and real-money traders are an annoyance to the entire eve community. By spamming public channels with their advertisements, they not only annoy paying customers, they also give the impression to new players that using real money to buy ISK is acceptable.
Also, the time spend by CCP representatives to remove and ban these accounts, plus deal with the petitions that are generated by people complaining about the spammers, is simply a waste. This time has to be better spent dealing with petitions from paying customers who have real problems (stuck, etc).
Asking honest players to provide credit information upon signing up for a free trial should not be a problem, and provides a simple solution to the spam issue.
Please CCP, end the "no credit card free trial" program, and help stamp out the plague of throw away accounts created by ISK sellers.
*** Please note that when I say "credit card", I am really meaning some form of identification. Debit cards work too. The idea is simply to have some external verification and safe-guard that will prevent the same person from starting 300 trial accounts. If a trial account using a debit or credit card is banned, then that credit/debit card # should be flagged and banned as well ***
Very good points. But if what you're looking to get rid of is in-game ISK seller spam, a Bayesian filter on the chat/evemail system would work even better but without the drawbacks of killing the free trial program completely.
--
Support fixing the EVE UI | Suggest Jita fixes
|
Tarminic
Forsaken Resistance
The Last Stand
|
Posted - 2007.12.21 22:14:00 -
[22]
Originally by: Xaen
Very good points. But if what you're looking to get rid of is in-game ISK seller spam, a Bayesian filter on the chat/evemail system would work even better but without the drawbacks of killing the free trial program completely.
I seem to remember talking to Prism X about this, and he said that using such a filter for the chat system would be too intense for the server to deal with especially well, though it may be possible to do on the client end. As to whether they're actually working on it or not? He said that he isn't allowed to tell me, though he's more involved with the database so he may not know. 
----------------
Tarminic - 30 Million SP in Forum Warfare
Play EVE: Downtime Madness v0.76.2 |
Danton Marcellus
Nebula Rasa Holdings
|
Posted - 2007.12.21 22:28:00 -
[23]
Let them play on the testserver.
Should/would/could have, HAVE you chav!
Also Known As |
Kazuma Saruwatari
|
Posted - 2007.12.21 22:44:00 -
[24]
Originally by: Crumplecorn
Not everyone pays with credit cards. Unforutnately.
...like myself.
Some people cant/wont use debit/credit cards to pay for EVE for many reasons that run the gamut from legal, costs, convenience to simple choice.
As for me, its a mixture. Frikin pigdog banks here slap a 30% hike on any overseas charging...
-
Odd Pod Out, a blog of EVE Online |
| |
|
| Pages: [1] :: one page |
| First page | Previous page | Next page | Last page |