
Rodj Blake
Amarr PIE Inc. Praetoria Imperialis Excubitoris
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Posted - 2008.01.22 18:30:00 -
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Originally by: Miss Anthropy
Originally by: Ghost Goat i am not a tiscali customer , and yet experiencing the same thing , i have spoken with my ISP and they do not block or throttle , but some server along the route to TQ apparently does , and im f*****.
Your ISP is probably lying to you. All ISPs in the UK use a "Fair Use Policy" these days (as it's the law now) and most interpret this to include throttling common Torrent ports (which unfortunately a lot of online games use).
I switched to Pipex nearly 3 years ago after moving from AOL. I have to say that AOL's speed was far better than Pipex's during peak time. The reason I left AOL was because their software was like a virus and I couldn't stand it anymore. When I spoke to Pipex about the slow speed they told me it was a technical fault on my end, possibly line noise. After reading a thread here I realised that Pipex throttle.
Last August I stupidly upgraded to a limitless cap limit from 15 Gigs a month. Yesterday I decided to call it quits with Pipex so I can move to IDNet (after some advice from another Goon). So I phoned up for my MAC code and the guy asked me why I was leaving. I told him that his company throttle ports during peak time and he agreed. So they lied to me when I called up a few years back. As an additional stab in the back for leaving, they're going to charge me ú130 because I'll be breaking a 12 contract I apparently agreed to when I upgraded my service back in August. All I did was click a few buttons to upgrade from the 15 Gig cap limit. As far as I can recall I was never notified that I'd be entering into a 12 month contract.
So just in case you Tiscali guys are thinking of switching to Pipex; don't. They're bastards and I hope they all die in house fires. Go with IDNet. More expensive (for their premium home service) but they don't throttle.
So tell them that you didn't agree to it, and even if you did agree to it, they've broken the contract by not providing you with the advertised service.
And tell them that if they still charge you anyway, you'll be speaking to OFCOM and the BBC's Watchdog programme.
Dulce et decorum est pro imperium mori.
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