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Thread Statistics | Show CCP posts - 1 post(s) |
Mitsubishi Motorola
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Posted - 2008.01.21 17:26:00 -
[1]
This is starting to get ridiculous. I can't end my account. I've been trying to find a little button saying something in the area of "end account" or "stop subscription" for days.
Please help, it just pulled another month out of a game I'm not playing, just because I can't find a way to stop the subscription and now I'm on a deficit on my bank account. 
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CCP Wrangler
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Posted - 2008.01.21 17:27:00 -
[2]
It should be in account management, the "My Account" link in the menu to the left on this website.
Wrangler
Community Manager
CCP Games, EVE Online
Email / Netfang
"The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it." |
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Ursula LeGuinn
Versus Gloria Omnis
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Posted - 2008.01.21 17:30:00 -
[3]
 Originally by: "Knowledgebase"
In order to cancel your account, please do the following:
1. Go to the "Account management" section of our official web site.
2. Log in and click on the "cancel subscription" link and follow the instructions given.
Once you have done this, we will stop billing you after the current billing cycle completes.
Please note that if you are a Paybycash or a Time Code user, your account will automatically become disabled if you do not renew your subscription through Paybycash or apply a new code to your account. You do not have to log onto the account management section of our website to cancel your account.
Took me less than 20 seconds to find this.
Can I... nah.
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Laura Steel
The Chaotic Order
Fallout Project
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Posted - 2008.01.21 17:44:00 -
[4]
Edited by: Laura Steel on 21/01/2008 17:45:01
Ending account...hmmm. A shot in the dark here but I'd say its in "My Account".
Prolly have to type in username and password.
And the end subscription option is no doubt on the right.
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Lui Kai
Phoenix Aeronautics
The Threshold
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Posted - 2008.01.21 18:02:00 -
[5]
Can I have your stuff?
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jam6549
Malicious Intentions
The Church.
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Posted - 2008.01.21 18:06:00 -
[6]
Originally by: Lui Kai
Can I have your stuff?
fort it was gonna survive through the whole topic without ne1 saying that 
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Josh Gunston
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Posted - 2008.02.08 20:09:00 -
[7]
It's not there. I'm trying to cancel my account for a few months while I'm being inactive and there's no link. Seriously. The button's gone. I remember cancelling my account before but, it's not there anymore.
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Tammarr
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Posted - 2008.02.08 20:19:00 -
[8]
Have you two by any chance paid with a gametimecard?
Login to 'My Account' section here on eve-o
1. Check subscription details(Does it say a next billing date?)
2. Look very hard on the right side of the my account main page for cancel subscription if your paying with a credit card or other automated service.
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Minerva Vulcan
Caldari
The Nexus Foundation
Endless Horizon
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Posted - 2008.02.08 21:02:00 -
[9]
Originally by: jam6549
Originally by: Lui Kai
Can I have your stuff?
fort it was gonna survive through the whole topic without ne1 saying that
Are you new here?
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GhostXile
Black Screen of Death
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Posted - 2008.02.08 21:42:00 -
[10]
Poor guy..this is too funny..but for some reason I believe him!!
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Naran Darkmood
Gallente
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Posted - 2008.02.08 21:50:00 -
[11]
You know, that you cannot cancel a trail account?
Or an account paid for with gtc, as mentioned above...
Originally by: Tellenta
When the end of the world comes will it happen one timezone at a time? When the aussies bite it can we save ourselves by adjusting our clocks? I need to know this!
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Cleric Hammond
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Posted - 2008.02.08 21:50:00 -
[12]
Originally by: jam6549
fort it was gonna survive through the whole topic without ne1 saying that
Forums are for civilised people, at least try to speak correctly.
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Ursula LeGuinn
Versus Gloria Omnis
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Posted - 2008.02.08 21:55:00 -
[13]
Originally by: Cleric Hammond
Forums are for civilised people, at least try to speak correctly.
He wasn't speaking, he was typing.
Also, you're using the outdated British English spelling there. There are far more people globally who use American English than British, and so our trends set the standard.  
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Marine HK4861
Caldari
Radical Technologies
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Posted - 2008.02.08 23:28:00 -
[14]
Originally by: Ursula LeGuinn
Also, you're using the outdated British English spelling there. There are far more people globally who use American English than British, and so our trends set the standard.
Unfortunately so. Sometimes I wish German had won the referendum and you could go mangle that language instead. 
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Neslo
Gallente
DarkStar 1
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Posted - 2008.02.08 23:37:00 -
[15]
Edited by: Neslo on 08/02/2008 23:37:13
yeah it's in my account to quit.
From Ashes to Ashes... From Dust to Dust.... |
ProjectSeven
Rulers Of Mankind
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Posted - 2008.02.09 08:43:00 -
[16]
It was good of CCP to jump on this thread immediately.
And i gotta say, if you really cant find the cancel subscription part of the account management you definatly wouldn't be able to survive in eve. I hear this game is pretty easy... try it instead
easymode
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Mystic5hadow
Caldari
Knights of Minas Tirith
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Posted - 2008.02.09 09:59:00 -
[17]
He speaks the truth!
My account is supposedly going to automatically renew at the end of my subscription, I used PaybyCash/Paypal..
Yet I see no way to stop it from doing so, if it is indeed actually going to.
I'd much rather pay using GTC's, or become self-sustaining and purchase GTC's with isk.. So I guess I won't know if it'll actually auto re-subscribe until I reach the end of my current subscription.
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Venkul Mul
Gallente
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Posted - 2008.02.09 10:22:00 -
[18]
Payment Type: Credit Card
Credit Card Details
Change Payment Method........................Cancel Subscription
Subscription Status: Active
Subscription type: 3 Months, Ç38.85
(Billed in Euros)
Change Subscription Interval
Next: xxxxxxxx
Total Charges Made: x
Seem pretty simple.
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Xtrusion
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Posted - 2008.02.10 01:41:00 -
[19]
Seriously, it might be there for some people.
But it isnt there for me either.
Payed with paybycash.
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Ridley Tree
The Black Rabbits
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Posted - 2008.02.10 01:46:00 -
[20]
Does perhaps your account page say 'expires *insert date*' ?
Mine is paid via GTC and thats what it says
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Black Rabbits Recruitment |
Xtrusion
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Posted - 2008.02.10 01:47:00 -
[21]
Yes, but they also stated it would automatic extend if not canceled.
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Venkul Mul
Gallente
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Posted - 2008.02.10 07:58:00 -
[22]
As suggested, try changing payment program and see if you get the cancellation option.
From some post it seem that there is not if you pay with GTC (never tried, so I don't know for sure):
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Jandice Ymladris
Caldari
Clown College
Clown Punchers Syndicate
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Posted - 2008.02.10 11:05:00 -
[23]
Lil note; the pay bycash method doesn`t rebill either! Means no cancel subscription as you paid for that time period already. It sort of works like a GTC thingie
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Cleaning up wrecks others leave behind! Got to keep space clean! |
Weer Treyt
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Posted - 2008.02.10 11:19:00 -
[24]
Originally by: Ursula LeGuinn
Also, you're using the outdated British English spelling there. There are far more people globally who use American English than British, and so our trends set the standard.
Proof or STFU!
Seriously, Europeans (more than 300m people) mostly learn BE, rather than AE. Other major areas in the world have developed their own versions (e.g. India, Australia, etc.), so they are certainly not using AE. 
Weer Treyt
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Trash Gordon
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Posted - 2008.02.10 11:29:00 -
[25]
Originally by: Ursula LeGuinn
...American English...
lol - great example of an oxymoron
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Franga
NQX Innovations
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Posted - 2008.02.10 11:48:00 -
[26]
Edited by: Franga on 10/02/2008 11:49:28
Originally by: Minerva Vulcan
Originally by: jam6549
Originally by: Lui Kai
Can I have your stuff?
fort it was gonna survive through the whole topic without ne1 saying that
Are you new here?
And to Jam - 'fort'? Seriously?! That's just pathetic. If you're spelling that phonetically according to what you say ... I'm astounded.
Originally by: Rachel Vend
... with 100% reliability in most cases ...
General Aesthetics Changes Thread |
Franga
NQX Innovations
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Posted - 2008.02.10 11:52:00 -
[27]
Edited by: Franga on 10/02/2008 11:53:37
Originally by: Ursula LeGuinn
Originally by: Cleric Hammond
Forums are for civilised people, at least try to speak correctly.
He wasn't speaking, he was typing.
Also, you're using the outdated British English spelling there. There are far more people globally who use American English than British, and so our trends set the standard.
You also voted in Bush. You're not really allowed to argue anything about intelligence or setting standards because of this.
Originally by: Weer Treyt
Seriously, Europeans (more than 300m people) mostly learn BE, rather than AE. Other major areas in the world have developed their own versions (e.g. India, Australia, etc.), so they are certainly not using AE.
We use the British versions on pretty much everything.
Originally by: Rachel Vend
... with 100% reliability in most cases ...
General Aesthetics Changes Thread |
Jack Jombardo
Amarr
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Posted - 2008.02.10 13:05:00 -
[28]
Originally by: Marine HK4861
Originally by: Ursula LeGuinn
Also, you're using the outdated British English spelling there. There are far more people globally who use American English than British, and so our trends set the standard.
Unfortunately so. Sometimes I wish German had won the referendum and you could go mangle that language instead.
Therefor we have the Bavarians, Hamburger or Drestner ;).
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Nicholas Barker
MASS
Ministry Of Amarrian Secret Service
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Posted - 2008.02.10 13:07:00 -
[29]
op = troll?
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Ankerias
Minmatar
Isktr
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Posted - 2008.02.10 14:20:00 -
[30]
Edited by: Ankerias on 10/02/2008 14:21:10
http://img.eve.is/kb/account%20cancel.jpg
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