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Random Network Issue - Possible Hardware Failure? :(

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Tarminic Forsaken Resistance The Last Stand	Posted - 2008.01.31 15:47:00 - [1] I'm a bit embarrassed to ask this since I am, according to my resume, an "IT Professional" and was at one point CISCO Certified, but sadly I've exhausted all of my somewhat rusty network knowledge. Allow me to explain. Yesterday morning my wife's computer, an HP laptop, was using the network perfectly fine. I could download stuff, view webpages, connect to AIM and similar services, etc. I used this time to call out of work due to my ongoing battle with the plague and then promptly went back to sleep. I got up at around four hours later and found that despite being connected to the wireless network (according to Windows, anyway), I could not do anything internet-related. I tried disconnecting from the network and reconnecting. When I attempted to re-connect, the usual Windows XP window of "Connecting to network..." appeared for a few minutes and then went away with the computer remaining unconnected. Restarting yielded the same result. I tried changing a few settings around but I quickly realized that the computer was not actually communicating with the network at all, or even attempting to it seemed. Using the CTRL-ALT-DEL command to bring up the network traffic graph, I tried to monitor the outgoing traffic when I tried to connect with the network - nothing. After trying various other techniques (disabling and re-enabling the adaptor, etc) nothing worked. Any ideas? ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Maltitol Gallente Tides of Silence Hydra Alliance	Posted - 2008.01.31 15:52:00 - [2] Edited by: Maltitol on 31/01/2008 15:53:08 LOL, i work for HP.. that is your problem. if you have a secondary wifi adapter, use it, otherwise, try to connect to a hotspot/other wifi. that should clearly tell you where the issue is. Edit: have you reset the router? Originally by: CCP Wrangler Well boohoo
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.01.31 15:54:00 - [3] Originally by: Maltitol LOL, i work for HP.. that is your problem. if you have a secondary wifi adapter, use it, otherwise, try to connect to a hotspot/other wifi. that should clearly tell you where the issue is. Yeah, my wife is taking it to work to try exactly that and see if she can connect to her work's wireless network. Unfortunately we don't have a second adapter. ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Rawr Cristina Caldari Cult of Rawr	Posted - 2008.01.31 16:08:00 - [4] Yay my favourite kind of computer issue. Unexplainable networking troubles Some routers have a habit of getting stuck and forever waiting for timeouts when you try to use them. I previously had a BT Voyager 205 modem router and it would freeze up and be unresponsive (with no packets going in or out) for up to 2 minutes every time I refreshed the server list on a Source game, doing similar or just dying completely for P2P apps. It would also perform extremely badly if I didn't reset it and fresh the connection to my ISP at least once every 24 hours, sometimes even crashing completely and requiring me to reset it manually. New router fixed that. Now have 3 weeks uptime with no problems - Only thing I can't seem to fix now is my Laptop randomly freezing up for 5-10 seconds when I'm viewing webpages, cursor, music and all
Kazuo Ishiguro House of Marbles Zzz	Posted - 2008.01.31 16:20:00 - [5] If you haven't rebooted the router, try that. Some let you do this remotely, but with others you might just need to switch off/on at the mains. If the router feels warm to the touch, let it cool down before turning it back on. Also, are there any other devices near the router that might be interfering with it? Radios, cordless phones, large metal objects etc, that might have recently been put there? It also helps to put them as high up in room/house as possible. My research services Spreadsheets: Top speed calculation - Halo Implant stats
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.01.31 16:22:00 - [6] Unfortunately I don't have direct control over the router, as we're renting a basement apartment. However, the people we're renting from use the wireless network and they haven't had any problems, so that leads me to believe the issue is at my end. ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Maltitol Gallente Tides of Silence Hydra Alliance	Posted - 2008.01.31 16:46:00 - [7] Originally by: Tarminic Unfortunately I don't have direct control over the router, as we're renting a basement apartment. However, the people we're renting from use the wireless network and they haven't had any problems, so that leads me to believe the issue is at my end. not neccesasrily... i have 3 pc;s in my house, 2 are on wireless.. one is always flaky, the other is constant... to resolve the flaky one i need to soft reset the router.. i dont know why but its something along the lines of it can't establish a proper DHCP address. switching wifi cards doesnt help any, leading me to believe (back then) its the pc itself, but ive had similar issues with other friends laptops... seems the router has difficulty assigning an address now and then... lowsy Linksys...... Originally by: CCP Wrangler Well boohoo
Kyrall Deep Core Mining Inc.	Posted - 2008.01.31 17:51:00 - [8] Edited by: Kyrall on 31/01/2008 17:54:39 I've had a similar problem with mine, it used to tell me there was plenty of signal strength, but after a few hours things would slow to a standstill, and it the connection status showed that no packets were going either way, and it would eventually (after around 10mins iirc) disconnect and say it couldn't find any networks. Buying a booster high-gain aerial fixed it, it now says I have low or very low signal strength, where it was on "good" before, but at least it works! I'm assuming it didn't have enough signal to correctly work out how much signal it had, or something weird like that. The only problem I still have is that I can't manually connect to my network. If I try to, it asks for the password, I put it in and it just sits there trying to connect for a couple of minutes and then says that there are no networks, as before. If I disable the wireless network card and then re-enable it, it auto-connects just fine. Yeah, that makes perfect sense... - Sig follows: Originally by: Orgos Khenn Your stuff. Can I give it back?
Jenny Spitfire Caldari SIVAKASI	Posted - 2008.01.31 18:58:00 - [9] Maybe this may help? My current workplace, McDonalds had a problem like this and we managed to fix it by removing or sync the DHCP server to follow the main DHCP server. To cut the crap, it was something to do with conflicting IPs. Did you try to manually assign IP address? --------- Technica impendi Caldari generis. Pax Caldaria! Recruitment -KB-
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.01.31 19:07:00 - [10] Originally by: Jenny Spitfire Maybe this may help? My current workplace, McDonalds had a problem like this and we managed to fix it by removing or sync the DHCP server to follow the main DHCP server. To cut the crap, it was something to do with conflicting IPs. Did you try to manually assign IP address? Didn't try that actually, do that. Sadly I don't think that I'll be able to access the router any time soon. ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Jenny Spitfire Caldari SIVAKASI	Posted - 2008.01.31 19:10:00 - [11] You could change IP on your laptop now. It doesn't matter if you are using DHCP. Just pick an IP that nobody is using and get details of gateway, DNS, etc. --------- Technica impendi Caldari generis. Pax Caldaria! Recruitment -KB-
Rawr Cristina Caldari Cult of Rawr	Posted - 2008.01.31 19:15:00 - [12] Originally by: Jenny Spitfire You could change IP on your laptop now. It doesn't matter if you are using DHCP. Just pick an IP that nobody is using and get details of gateway, DNS, etc. Automatic IP should resolve any conflicts by itself but it's def worth a try imo. I use a static IP for my wireless and it makes startup a lot quicker since it dosen't have to search for ages or ever use 'repair, but if you're moving between networks a lot it will cause awkwardness since you'll constantly be changing settings
Sharupak Minmatar Knights Of the Black Sun Brotherhood Of Steel	Posted - 2008.01.31 19:15:00 - [13] I am guessing two possible problems to start. 1. Your laptop is xmitting some garbage character when negotiating the key. Delete your wpa/wep setting in your network adapter and manually logon to the network and enter the key. 2. Sometimes resetting the protocol stack helps with this problem. command prompt type netsh type int reset all type int ip reset all type winsock reset all (this one will require you to restart your computer) If that fails, login to your router and redo your network key. _______________________________________________ RuntimeError: ChainEvent is blocking by design, but you're block trapped. You have'll have to find some alternative means to do Your Thing, dude.
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.01.31 20:07:00 - [14] Well, my wife reports that she can connect to her work's network, so it doesn't look like it's the network card that's bad, thankfully. ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.02.01 15:02:00 - [15] Bump! ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Lord MuffloN Caldari Aggressive Tendencies Veritas Immortalis	Posted - 2008.02.01 15:06:00 - [16] You sure you don't have any stalkers deauth attacking your MAC adress? :P On a more serious note, I've had similar wireless problems before, and the fix? Changing the ESSID. Originally by: Jago Kain If they ever decide to award a Nobel Prize for Emo, Lord MuffloN is a sure fire winner of the first on
Avery Fatwallet	Posted - 2008.02.01 16:09:00 - [17] Edited by: Avery Fatwallet on 01/02/2008 16:10:14 once i had network problems because the thingy in the wall (socket?) somehow was loose. when i twisted it to the right, it worked. they sent the technician over, who had a look at the installment with me, and we BOTH couldnt find any errors. (even if the contacts seem loose we couldnt find ANY proof for it) he was very helpful and explained stuff to me and yeah, overall, a very nice person. anyways, at no cost he replaced the thing-in-the-wall for me, and my signal is strong as conan ever since. so if everything else fails, maybe its just something totally trivial like cables gone bad. i dunno your about your contract with your isp, but you should have a little bit of tech support without any extra cost. dont be ashamed to call for computer help (good luck btw)
Maltitol Gallente Tides of Silence Hydra Alliance	Posted - 2008.02.01 16:47:00 - [18] Edited by: Maltitol on 01/02/2008 16:47:38 reset the router. or completely uninstall the wifi card itself (device manager), then remove it, reboot WITHOUT THE CARD IN, then shut down, put the card back in, and boot it up... try that sadly, i do alot of network support here at HP :( hope this helps Originally by: CCP Wrangler Well boohoo
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.02.01 17:01:00 - [19] Originally by: Maltitol Edited by: Maltitol on 01/02/2008 16:47:38 reset the router. or completely uninstall the wifi card itself (device manager), then remove it, reboot WITHOUT THE CARD IN, then shut down, put the card back in, and boot it up... try that sadly, i do alot of network support here at HP :( hope this helps Thanks. I don't think I can uninstall the card as it's an onboard network card (I'm fairly sure anyway). I think more and more that I just need to reset the router, though that will mean inconveniencing the people we rent from if we do that. I seem to remember seeing an issue relating to receiving an IP address but not a default gateway/DNS server, but for the life of me I can't remember what I did to fix it. ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Maltitol Gallente Tides of Silence Hydra Alliance	Posted - 2008.02.01 17:24:00 - [20] open a cmd window and try ipconfig /release wait 30 seconds ipconfig /renew if it has ANY communication with the router it should reset it aswell as your card and you can still UNINSTALL your on board card, just when you reboot it should re-install it right away (have your MB driver cd ready, just in case, but you shouldnt need it) Originally by: CCP Wrangler Well boohoo
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.02.01 17:34:00 - [21] Originally by: Maltitol open a cmd window and try ipconfig /release wait 30 seconds ipconfig /renew if it has ANY communication with the router it should reset it aswell as your card and you can still UNINSTALL your on board card, just when you reboot it should re-install it right away (have your MB driver cd ready, just in case, but you shouldnt need it) Tried that already - the message I got was something along the lines of it timing out while waiting for a response from the DCHP server. While monitoring the connection, it tells me that it's sending packets but not receiving any. Does this shed any light on the situation? ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2
Maltitol Gallente Tides of Silence Hydra Alliance	Posted - 2008.02.01 17:42:00 - [22] jsut means your card is working, and the router isnt recognizing it. you really need to reset that router man... sneak in and reset it and say nothing.. if your in the basement, accidently CUT THE POWER to the house, should reset it enough to work Originally by: CCP Wrangler Well boohoo
Tarminic Forsaken Resistance The Last Stand	Posted - 2008.02.01 18:02:00 - [23] Originally by: Maltitol jsut means your card is working, and the router isnt recognizing it. you really need to reset that router man... sneak in and reset it and say nothing.. if your in the basement, accidently CUT THE POWER to the house, should reset it enough to work Yeah, I may do that. Thanks for the help! ---------------- Tarminic - 31 Million SP in Forum Warfare Play EVE: Downtime Madness v0.78.2

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