Pages: 1 [2] 3 :: one page |
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Thread Statistics | Show CCP posts - 2 post(s) |
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GM Zhainius
Amarr Game Masters
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Posted - 2008.02.02 06:32:00 -
[31]
Looks like there were some routing issues on the internet, which caused these connection losses.
The operations team was woken up after the first player drop to look in to the issues, all nodes and proxies were working fine.
The situation will continue to be monitored throughout the night off course.
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Vabjekf
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Posted - 2008.02.02 06:33:00 -
[32]
Im in california with comcast and im fine, evemons working also, and tracrt shows no abnormal issues.
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Siigari Kitawa
Gallente The Aduro Protocol
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Posted - 2008.02.02 06:33:00 -
[33]
/me glomps Zhainius _________________ Burn. |
WhiteSavage
Dark Force Recon Blood and Steel
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Posted - 2008.02.02 06:34:00 -
[34]
Edited by: WhiteSavage on 02/02/2008 06:35:06 meh ___________________________________________
..My doctor says that I have a malformed public-duty gland and a natural deficiency in moral fiber, and that I am therefore excused from saving Universes |
Liliane Woodhead
Intergalactic Charwomen
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Posted - 2008.02.02 06:35:00 -
[35]
but the forum seems stable, Zhainius.
is there any ETA for normal action ?
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GM Zhainius
Amarr Game Masters
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Posted - 2008.02.02 06:36:00 -
[36]
Originally by: Liliane Woodhead but the forum seems stable, Zhainius.
is there any ETA for normal action ?
My apologies, I forgot to mention that it currently seems stable, and player counts are rising again.
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Sandeep
Raptus Regaliter Brutally Clever Empire
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Posted - 2008.02.02 06:39:00 -
[37]
Originally by: WhiteSavage People who post that got DSK'd should post where they are from. I have a theory, it may just be me but it seems that in our corp, only the U.S. players are disconnected while our euro players are liek "WTF?!"
Uplink routing is more important than where someone is.
Here's my Pingplotter traces. -----
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Stealth0rz
Forsaken Revenants Morsus Empire
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Posted - 2008.02.02 06:40:00 -
[38]
I lost my Carrier Due to Connection Error Now with 35% more terriaki!!! |
Isiah Petrokov
Amarr Forsaken Resistance The Last Stand
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Posted - 2008.02.02 06:44:00 -
[39]
Still random. Even if UK players aren't having an issue, and some US players are, they US players are states apart, while some within the same communications region have some online, and others offline. So yeah, random, and odd. No problems for the last 15 minutes though.
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Kruel
Beyond Divinity Inc
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Posted - 2008.02.02 07:10:00 -
[40]
Will ships lost due to these issues be reimbursed? If it's a problem on the internet I doubt it'll be in the logs.
I got dropped and came back in a pod. Obviously I'm not too happy about that.
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Canine Fiend
Minmatar Viper Squad Triumvirate.
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Posted - 2008.02.02 07:14:00 -
[41]
Originally by: Kruel Will ships lost due to these issues be reimbursed? If it's a problem on the internet I doubt it'll be in the logs.
I got dropped and came back in a pod. Obviously I'm not too happy about that.
From what I read it's no fault of CCP's that you got dropped. Their service was up the entire time, why should they be expected to deal with your losses?
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Sandeep
Raptus Regaliter Brutally Clever Empire
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Posted - 2008.02.02 07:27:00 -
[42]
Originally by: Canine Fiend From what I read it's no fault of CCP's that you got dropped. Their service was up the entire time, why should they be expected to deal with your losses?
Because CCP chose to uplink with an internet provider that is prone to failing?
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Stealth0rz
Forsaken Revenants Morsus Empire
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Posted - 2008.02.02 07:28:00 -
[43]
Originally by: Canine Fiend
Originally by: Kruel Will ships lost due to these issues be reimbursed? If it's a problem on the internet I doubt it'll be in the logs.
I got dropped and came back in a pod. Obviously I'm not too happy about that.
From what I read it's no fault of CCP's that you got dropped. Their service was up the entire time, why should they be expected to deal with your losses?
Well i gotta say that that was some of the biggest crap ive seen. I was in my carrier and undocked from station. I saw people starting to log off and was going to dock, I got warp scrambled by a broadsword and lost connection. I log back in 20 seconds later and im in a safespot with 6 Blinkys on top of me. I would like to know how they got to me within 20 seconds in a safespot. Also how did i warp when i was warp scrambled. and on top of that Thats the fastest my capital ship has ever warped out. I have a T1 connection with a computer with Great spec's. Ive been in 200-300 man fleet battles and my computer handles it fine. I get warp scrambled by 1 broadsword and lose connection to eve but none of my other applications such as Teamspeak, Ventrillo, and the Web in general so it would have had to of been a problem with CCP. I lost Billions of isk because of a fault in the server. To add in i was way close enough to dock. Now with 35% more terriaki!!! |
Canine Fiend
Minmatar Viper Squad Triumvirate.
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Posted - 2008.02.02 07:36:00 -
[44]
Originally by: Stealt***z
Originally by: Canine Fiend
Originally by: Kruel Will ships lost due to these issues be reimbursed? If it's a problem on the internet I doubt it'll be in the logs.
I got dropped and came back in a pod. Obviously I'm not too happy about that.
From what I read it's no fault of CCP's that you got dropped. Their service was up the entire time, why should they be expected to deal with your losses?
I lost Billions of isk because of a fault in the server. To add in i was way close enough to dock.
That story is heart wrenching and all, but you've got it wrong, there was no fault in the server, only in the way YOU connected to the server. Don't fly what you can't afford to lose.
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Stealth0rz
Forsaken Revenants Morsus Empire
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Posted - 2008.02.02 07:40:00 -
[45]
Originally by: Canine Fiend
Originally by: Stealt***z
Originally by: Canine Fiend
Originally by: Kruel Will ships lost due to these issues be reimbursed? If it's a problem on the internet I doubt it'll be in the logs.
I got dropped and came back in a pod. Obviously I'm not too happy about that.
From what I read it's no fault of CCP's that you got dropped. Their service was up the entire time, why should they be expected to deal with your losses?
I lost Billions of isk because of a fault in the server. To add in i was way close enough to dock.
That story is heart wrenching and all, but you've got it wrong, there was no fault in the server, only in the way YOU connected to the server. Don't fly what you can't afford to lose.
Look Kid, I can afford to lose the carrier but there was no reason to lose it ... Tell me there was nothing wrong when eve whenever over 10,000 people got disconnected. I dont pay 15$ a month to lose Months worth of isk making to a server fault. Now with 35% more terriaki!!! |
Canine Fiend
Minmatar Viper Squad Triumvirate.
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Posted - 2008.02.02 07:42:00 -
[46]
Edited by: Canine Fiend on 02/02/2008 07:43:42
Originally by: Stealt***z
Look Kid, I can afford to lose the carrier but there was no reason to lose it ... Tell me there was nothing wrong when eve whenever over 10,000 people got disconnected. I dont pay 15$ a month to lose Months worth of isk making to a server fault.
I'm not sure who you're referring to with the 'kid' statement, but I am no child. There was NOTHING wrong with EVE I'm telling you that right now. EVE stayed up through the entirety of the connection problems. The GM even said it was a network fault outside of CCP's control. There was no server fault whatsoever.
Edited to remove pyramid posting
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F90OEX
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Posted - 2008.02.02 07:44:00 -
[47]
Originally by: Stealt***z
Originally by: Canine Fiend
Originally by: Kruel Will ships lost due to these issues be reimbursed? If it's a problem on the internet I doubt it'll be in the logs.
I got dropped and came back in a pod. Obviously I'm not too happy about that.
From what I read it's no fault of CCP's that you got dropped. Their service was up the entire time, why should they be expected to deal with your losses?
Well i gotta say that that was some of the biggest crap ive seen. I was in my carrier and undocked from station. I saw people starting to log off and was going to dock, I got warp scrambled by a broadsword and lost connection. I log back in 20 seconds later and im in a safespot with 6 Blinkys on top of me. I would like to know how they got to me within 20 seconds in a safespot. Also how did i warp when i was warp scrambled. and on top of that Thats the fastest my capital ship has ever warped out. I have a T1 connection with a computer with Great spec's. Ive been in 200-300 man fleet battles and my computer handles it fine. I get warp scrambled by 1 broadsword and lose connection to eve but none of my other applications such as Teamspeak, Ventrillo, and the Web in general so it would have had to of been a problem with CCP. I lost Billions of isk because of a fault in the server. To add in i was way close enough to dock.
You lost your carrier from the one you had in Pass ?
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Kruel
Beyond Divinity Inc
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Posted - 2008.02.02 07:45:00 -
[48]
Originally by: Canine Fiend
Originally by: Kruel Will ships lost due to these issues be reimbursed? If it's a problem on the internet I doubt it'll be in the logs.
I got dropped and came back in a pod. Obviously I'm not too happy about that.
From what I read it's no fault of CCP's that you got dropped. Their service was up the entire time, why should they be expected to deal with your losses?
Customer satisfaction maybe?
Not Dell's fault they ordered defective batteries that blew up laptops...
Not Toys R Us' fault that they sold toys that contained lead...
By your logic victims of the above examples shouldn't have been reimbursed either. "Not their problem" (except maybe losing some customers).
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Johnny Darkseid
Caldari School of Applied Knowledge
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Posted - 2008.02.02 07:46:00 -
[49]
Server-----isp-----You
Server was up and the isp was down which means you can't connect to the server. CCP does not have any control over the performance of an isp.
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Talking Elmo
Gallente Hogans Heroes
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Posted - 2008.02.02 07:46:00 -
[50]
Originally by: Stealt***z
Look Kid, I can afford to lose the carrier but there was no reason to lose it ... Tell me there was nothing wrong when eve whenever over 10,000 people got disconnected. I dont pay 15$ a month to lose Months worth of isk making to a server fault.
I'm of the opinion that you should indeed get the carrier back. Clearly there was an issue, well beyond anyone's reasonable control, that caused thousands of clients to disconnect at the same time. It does not really cost CCP to replace your loss, where it costs you a non trivial amount of time to do the same.
Any other answer other than replacement would be illogical.
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I'can Sell
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Posted - 2008.02.02 07:50:00 -
[51]
You do realize that CCP has control over their ISP right? They also have a choice as to their Hosting location.
The fact that the france->london line was down but not the Washington->london line, kinda makes you wonder about the choice of London as a hub.
That -is- something CCP controls, and yes, if they're saving pennies by hosting in London versus hosting somewhere more reliable, that -is- their fault.
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Vabjekf
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Posted - 2008.02.02 07:58:00 -
[52]
it does cost them something.
There have to be lines. If you start making exceptions for one thing then people will start to argue for other things. CCPs current stance is a very simple one in that if its not specifically their fault they are not responsible for it.
If they give this then we will have people wanting reimbursements for power blackouts or any other number of things that are not 'their fault' but also not ccps fault.
They change their policy on this then they will be overloaded with hundreds of petitions all the time every time something bad happens that is not specifically the fault of the player (and hundreds more that are but the player trying to pass it off for something else).
The only reasonable and fair standard they can hope to enforce is just a flat out one like they currently have.
**** happens. Don't fly what your cant afford to lose.
While it is entirely unrelated to this current issue, they do need better servers/better code/whatever, and their ability to notice when it IS their fault seems to be kind of lacking. But there is nothing wrong with the reimbursement policy they currently work by.
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I'can Sell
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Posted - 2008.02.02 08:23:00 -
[53]
Originally by: Vabjekf it does cost them something.
There have to be lines. If you start making exceptions for one thing then people will start to argue for other things. CCPs current stance is a very simple one in that if its not specifically their fault they are not responsible for it.
If they give this then we will have people wanting reimbursements for power blackouts or any other number of things that are not 'their fault' but also not ccps fault.
Reimbursement != fault Reimbursement != responsibility Reimbursement == Screwing up when a reasonable person wouldn't expect you to
A reimbursement policy is not in place to accept responsibility for a failure. It is in place to simply try and keep you as a client for something that screwed up that shouldn't have, regardless of who's fault it is.
CCP is responsible for their choice of their hosting provider, their hosting provider's location. Saying otherwise is trying to pretend that CCP simply provides the compiled code you run and not a service. A failure in their Hosting provider -is- their fault as they have given their support to that provider.
Its a service industry, any failure in your service -is- your fault, and -is- your responsibility to rectify, whether by getting another manufacturer, distributer, marketer, retailer, or....hosting provider! That business.
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Vabjekf
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Posted - 2008.02.02 08:37:00 -
[54]
So they yield, and get hundreds more petitions a day, and have to hire a new person to go through them, and lose money in the end. More money than the couple people who may be unreasonable enough to quit over this.
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Sandeep
Raptus Regaliter Brutally Clever Empire
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Posted - 2008.02.02 08:48:00 -
[55]
It just went boom again.
ve6.fr4.ord.llnw.net France -> London link is down
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Dralaum
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Posted - 2008.02.02 08:56:00 -
[56]
Here's what my tracert got, it completed once the forums started working again.
8 33 ms 32 ms 31 ms rc2ch-pos1-0-0.il.shawcable.net [66.163.77.94] 9 33 ms 31 ms 32 ms rd2ec-pos1-0.il.shawcable.net [66.163.65.14] 10 34 ms 32 ms 42 ms 10ge5-4.fr1.ord.llnw.net [206.223.119.123] 11 33 ms 32 ms 32 ms ve6.fr4.ord.llnw.net [69.28.172.42] 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * 126 ms 129 ms 87.237.39.199
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Lord Evangelian
Gallente LEAP Corp
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Posted - 2008.02.02 08:57:00 -
[57]
any news...I still cant log in...../me sighs
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Sandeep
Raptus Regaliter Brutally Clever Empire
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Posted - 2008.02.02 09:01:00 -
[58]
Originally by: Lord Evangelian any news...I still cant log in...../me sighs
Post your trace route or ping plotter output.
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Handisnacks
Full Metal Seraphim
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Posted - 2008.02.02 09:05:00 -
[59]
Edited by: Handisnacks on 02/02/2008 09:07:21 Edited by: Handisnacks on 02/02/2008 09:06:59 I've been disconnected about 10 times this evening. It's extremely annoying. I'm in California.
Trace route is working fine to eve-online.com currently and I can currently log in and play, but it usually only lasts for around 20-30 minutes then I get disconnected and can't get back in for around 15 minutes. It's been fine up until today.
EDIT - On a side now, anyone know how to make my avatar show up on here?
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Orange Lagomorph
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Posted - 2008.02.02 09:07:00 -
[60]
I've been getting disconnected (and "Server Status Unknown") intermittently all night, too.
EVE-O forums keep going down for short periods, too.
I know it's not on my end, 'cause everything else (including Internet radio stations and IRC) continues to be connected properly.
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