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Author |
Thread Statistics | Show CCP posts - 14 post(s) |
Viceran Phaedra
Phaed Consortium The Watchmen.
2
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Posted - 2012.02.20 01:35:00 -
[1] - Quote
After recustomising a character, re-posing and choosing a new background, the background in the new portrait disappears, and is just plain black. This has only happened since the latest patch.
Tried this on two different computer and two different accounts to make sure it wasn't just me, and it doesn't look like it is.
Hopefully an easy fix. |
Insidia Bathana
Imperial Academy Amarr Empire
0
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Posted - 2012.02.20 04:20:00 -
[2] - Quote
Just wanted to say that I've had similar problems (notice how my background is black) |
Chloe Alduin
Solquix Enterprises United Homeworlds
0
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Posted - 2012.02.20 12:37:00 -
[3] - Quote
myself and other new players have had the same issue for the past 3 days. It looks awful! I hope ccp can fix this soon. |
Phil Thornton
Engaging on Demand Viking Empire
0
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Posted - 2012.02.20 16:22:00 -
[4] - Quote
Same here! Looks aweful! |
Amber Lumiere
Center for Advanced Studies Gallente Federation
0
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Posted - 2012.02.21 02:01:00 -
[5] - Quote
+1 |
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CCP RedDawn
C C P C C P Alliance
29
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Posted - 2012.02.21 11:24:00 -
[6] - Quote
Thank you for bringing this up.
This issue is known and we are currently working on it as we speak, so you should see a fix in the relatively near future. :)
Team Avatar |
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Viceran Phaedra
Phaed Consortium The Watchmen.
3
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Posted - 2012.02.21 14:41:00 -
[7] - Quote
Thanks CCP!
Keep up the good work. |
Almiel
Pegasus Foundation
0
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Posted - 2012.02.22 21:36:00 -
[8] - Quote
I am also having this problem.
I've tried numerous combinations of clothing, makeup, among other things, I can't seem to fix it.
I'm glad to see CCP is aware.
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Sentry 10
Under Heavy Fire Mordus Angels
2
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Posted - 2012.02.23 04:44:00 -
[9] - Quote
+1
look at all of our black backgrounds! |
Nogusha
Garoun Investment Bank Gallente Federation
0
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Posted - 2012.02.23 21:44:00 -
[10] - Quote
Count me amongst the afflicted. |
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Weed Probe
Trotters Independent Research
2
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Posted - 2012.02.24 00:41:00 -
[11] - Quote
I'm part of the club, never change your picture it's going to be collector |
Audinst Calderro
The Imperial Empire The 99 Percent
1
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Posted - 2012.02.25 00:23:00 -
[12] - Quote
Yay! I can be black backgrounder too!
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Bruce McRaven
Black Work Logistic Black Work Alliance
0
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Posted - 2012.02.25 00:25:00 -
[13] - Quote
any news on this? |
Alfred Marshall
University of Caille Gallente Federation
1
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Posted - 2012.02.25 21:33:00 -
[14] - Quote
I'm also eager to hear some news on this subject. It's really annoying when you have decided to remake your portrait and this happens. Now I wish I hadn't changed the portrait after all...
I keep my fingers crossed it doesn't take too long though. |
OfBalance
Deep Core Mining Inc.
65
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Posted - 2012.02.26 08:01:00 -
[15] - Quote
I like it. |
Shimrod Ombreflamme
Core Industry. Echoes of Nowhere
0
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Posted - 2012.02.27 14:03:00 -
[16] - Quote
I have this same bug, but after all, i like this black and plain background.
Just black... |
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CCP Explorer
95
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Posted - 2012.02.27 19:28:00 -
[17] - Quote
Just wanted to quickly update you all that we are still working on this issue and believe we have fixed it internally. We are currently working on testing the fix. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Vilania Nailo
State War Academy Caldari State
0
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Posted - 2012.02.27 20:44:00 -
[18] - Quote
Same problem. I will be happy to see fix. |
Chloe Alduin
Solquix Enterprises United Homeworlds
0
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Posted - 2012.02.27 22:14:00 -
[19] - Quote
Thanks for the update ccp, I'm really itching to see how my avatar goes with the minmatar background |
Ammzi
Imperial Guardians The Aurora Shadow
830
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Posted - 2012.02.28 01:33:00 -
[20] - Quote
That actually looks really well. Can we have this option? quote CCP Spitfire
"Hello Im Blue,"
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Alma Cybele
State Protectorate Caldari State
0
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Posted - 2012.02.28 02:37:00 -
[21] - Quote
Ammzi wrote:That actually looks really well. Can we have this option? Agreed. I'd like to keep it. |
Par'Gellen
Full Circle Research Corporation
17
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Posted - 2012.02.28 03:00:00 -
[22] - Quote
Thanks for the update! |
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CCP Explorer
107
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Posted - 2012.02.28 12:54:00 -
[23] - Quote
CCP Explorer wrote:Just wanted to quickly update you all that we are still working on this issue and believe we have fixed it internally. We are currently working on testing the fix. Aaaand the fix didn't work. HOWEVER, as a result of the testing we finally have a solid in-house reproduction case, which will aid us in figuring out what is wrong Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Tanuki Kittybeta
Garoun Investment Bank Gallente Federation
1
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Posted - 2012.02.28 17:13:00 -
[24] - Quote
It looks perfect for me! Please give a black background option! D: |
Yiole Gionglao
25
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Posted - 2012.02.28 21:01:00 -
[25] - Quote
This black background is almost perfect, but if it could be a 5% gray it would rule.
Anyway, once you catch this bug, maybe you could work on the case of the stubborn bra straps that keep making Achura gals look ret*rded when we put on a tank top. |
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CCP Explorer
C C P C C P Alliance
109
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Posted - 2012.02.29 14:11:00 -
[26] - Quote
And now we have a fix ready that we are deploying to the rendering machines. We will also re-render all portraits affected. I'll update later once that's completed.
A fix for the client itself will be come in a couple of weeks. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Tekashi Kovacs
Golfclap Inc
16
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Posted - 2012.02.29 14:48:00 -
[27] - Quote
CCP Explorer wrote:A fix for the client itself will be come in a couple of weeks.
Client rendered pictures seems fine, nothing to fix there.
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CCP Explorer
C C P C C P Alliance
109
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Posted - 2012.02.29 15:05:00 -
[28] - Quote
Tekashi Kovacs wrote:CCP Explorer wrote:A fix for the client itself will be come in a couple of weeks. Client rendered pictures seems fine, nothing to fix there. It appears to happen much more rarely, based on bug reports, but we were never able to reproduce this in the client but rather only on the rendering machines. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer
C C P C C P Alliance
109
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Posted - 2012.02.29 19:01:00 -
[29] - Quote
CCP Explorer wrote:And now we have a fix ready that we are deploying to the rendering machines. We will also re-render all portraits affected. I'll update later once that's completed.
A fix for the client itself will be come in a couple of weeks. We have started re-rendering the affected portraits. The queue is now at 99,205 portraits pending and the machines are crunching. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer
C C P C C P Alliance
109
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Posted - 2012.02.29 20:26:00 -
[30] - Quote
Insidia Bathana and Chloe Alduin have now been re-rendered. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Mars Starforge
Iskitution Philanderies Associated
0
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Posted - 2012.02.29 22:37:00 -
[31] - Quote
The black background would be great if it was something I wanted...
Look forward to seeing this bug fixed. |
Bruce McRaven
Black Work Logistic Black Work Alliance
0
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Posted - 2012.03.01 09:33:00 -
[32] - Quote
CCP Explorer wrote:We have started re-rendering the affected portraits. The queue is now at 99,205 portraits pending and the machines are crunching.
Still rendering? |
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CCP Explorer
C C P C C P Alliance
110
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Posted - 2012.03.01 09:39:00 -
[33] - Quote
Bruce McRaven wrote:CCP Explorer wrote:We have started re-rendering the affected portraits. The queue is now at 99,205 portraits pending and the machines are crunching. Still rendering? Current estimate is that we will be fully done with the queue of 100 thousand portraits early Saturday morning. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Aethlyn
94
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Posted - 2012.03.01 11:00:00 -
[34] - Quote
I actually liked the pure black background. Was going to save my portrait, but just noticed it's been fixed already - dang! Looking for more thoughts? Read my blog or follow me on Twitter. |
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CCP Explorer
C C P C C P Alliance
110
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Posted - 2012.03.01 17:20:00 -
[35] - Quote
We are now adding more capacity to the rendering farm to finish this sooner. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Pod Potato
WARLOCKS
18
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Posted - 2012.03.01 18:30:00 -
[36] - Quote
While we are all talking about this, can we request the all black backgound be added as an in game backgound choice? I kinda like it, looks like I'm sitting in a spotlight or something.
It's cool And, just like that I contributed nothing to this thread. |
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CCP Explorer
C C P C C P Alliance
110
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Posted - 2012.03.01 19:36:00 -
[37] - Quote
Pod Potato wrote:While we are all talking about this, can we request the all black backgound be added as an in game backgound choice? I kinda like it, looks like I'm sitting in a spotlight or something. It's cool I forwarded that suggestion to the relevant parties last night.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer
C C P C C P Alliance
110
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Posted - 2012.03.01 20:05:00 -
[38] - Quote
CCP Explorer wrote:We are now adding more capacity to the rendering farm to finish this sooner. It now looks like we will be done at around 19 o'clock (GMT) on Friday evening.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Milky'Way
Perkone Caldari State
0
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Posted - 2012.03.01 23:40:00 -
[39] - Quote
Congratulations with fix background bug.. But coloring lips resets each time if me log in re-customize
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Pod Potato
WARLOCKS
18
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Posted - 2012.03.02 00:17:00 -
[40] - Quote
CCP Explorer wrote:Pod Potato wrote:While we are all talking about this, can we request the all black backgound be added as an in game backgound choice? I kinda like it, looks like I'm sitting in a spotlight or something. It's cool I forwarded that suggestion to the relevant parties last night.
Thank you CCP Explorer And, just like that I contributed nothing to this thread. |
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CCP Explorer
C C P C C P Alliance
113
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Posted - 2012.03.02 16:35:00 -
[41] - Quote
And now you all have properly rendered portraits with non-black backgrounds; except Tanuki Kittybeta, but we are looking into that. Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Tekashi Kovacs
Golfclap Inc
16
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Posted - 2012.03.02 18:18:00 -
[42] - Quote
My portraits background in game is still black tho. |
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CCP Explorer
C C P C C P Alliance
113
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Posted - 2012.03.02 18:26:00 -
[43] - Quote
Tekashi Kovacs wrote:My portraits background in game is still black tho. Clear your cache and the client will re-fetch the images. You can also manually delete the images from C:\Users\(your_windows_user_name)\AppData\Local\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility\cache\Pictures\Characters\ (default path in Windows 7).
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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Vilania Nailo
State War Academy Caldari State
0
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Posted - 2012.03.03 17:04:00 -
[44] - Quote
Yay! Thank you, for my better ID photo. |
Par'Gellen
Full Circle Research Corporation
18
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Posted - 2012.03.03 19:58:00 -
[45] - Quote
Thanks for the fix! |
Xenuria
Peace Million Foundation Shadow of xXDEATHXx
347
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Posted - 2012.03.04 14:22:00 -
[46] - Quote
CCP Explorer wrote:Just wanted to quickly update you all that we are still working on this issue and believe we have fixed it internally. We are currently working on testing the fix.
What about the other character problems?
-Glossy eyes when switching eye color after switching hair type - Lipstick turning white or yellow despite what you selected -black hair having stupid on moving shine spots -floating head - black skin - gray skin - some hairstyles can be seen through at some angles. -etc
The list goes on and on. Vote Xenuria CSM7 |
Milky'Way
Perkone Caldari State
0
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Posted - 2012.03.04 16:12:00 -
[47] - Quote
Yes. Lipstick color not worked properly. Settings reset to default every time .
Xenuria wrote: What about the other character problems?
-Glossy eyes when switching eye color after switching hair type - Lipstick turning white or yellow despite what you selected -black hair having stupid on moving shine spots -floating head - black skin - gray skin - some hairstyles can be seen through at some angles. -etc
The list goes on and on.
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CCP karkur
C C P C C P Alliance
432
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Posted - 2012.03.04 17:28:00 -
[48] - Quote
Xenuria wrote:CCP Explorer wrote:Just wanted to quickly update you all that we are still working on this issue and believe we have fixed it internally. We are currently working on testing the fix. What about the other character problems? -Glossy eyes when switching eye color after switching hair type - Lipstick turning white or yellow despite what you selected -black hair having stupid on moving shine spots -floating head - black skin - gray skin - some hairstyles can be seen through at some angles. -etc The list goes on and on. I know I have already fixed the lipstick color issue, but I don't think the fix is out yet. The issue with your shiny black hair is in fact a bug (I remember I told you I wasn't sure if it was), and we have created a defect on it (not sure what's the status on it though) |
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