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Lataro
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Posted - 2004.04.15 15:25:00 -
[1]
Sometimes Eve closes down on me or what is even worse it reboots my computer for no apparent reason!!! this is something that keeps happening everytime I play.
These little bugs of yours made me lose my mammoth ship yesterday. I was on .4 system and the game just closed down for no reason...when I went back my ship was destroyed! I filed a petition and asked for another ship as I dont think this was my fault, I also said that if the ship wasnt returned I would be closing my EVE account as I am running out of patience with all these bugs.
I was "happy" to see a reply today saying that after checking the logs no problems were encountered with the server so nothing was being done about my loss! Did I say it was a server problem...NO! I looks like you cant be bothered to look into things properly!
I have playing EVE for almost 2 months and really enjoy it, but it someone doesnt sort this out I will be closing my account as promised.
Why should I keep paying for this bad service?!
Hope anyone can help me
Lataro
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Joshua Calvert
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Posted - 2004.04.15 15:28:00 -
[2]
Give us your PC specs and maybe we, the community, can give you guidance.
LEEEEERRRRRRRRRRROOOOOOOOOYYYYYYYYYYYYYYY! |

DREAMWORKS
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Posted - 2004.04.15 15:29:00 -
[3]
ac'97 soundcard? upgrade drivers that was the reason why i lost 200mil. a BSOD is very normal to CCP when you dont have the right drivers... __________________________
http://www.nin.com/visuals/thtf_hi.html |

Shevar
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Posted - 2004.04.15 15:30:00 -
[4]
Pc rebooting usually has something to do with overheating, also from what ive read sofar people are having some minor issues with ctds when lag gets bad, but not many get cold reboots. So im afraid thats its almost surely on your side. -------- -The only real drug problem is scoring real good drugs
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Joshua Calvert
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Posted - 2004.04.15 15:31:00 -
[5]
Aye, AC-97 soundcard was the source of all my CTD's.
LEEEEERRRRRRRRRRROOOOOOOOOYYYYYYYYYYYYYYY! |

MarkyP
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Posted - 2004.04.15 15:31:00 -
[6]
Quote: I looks like you cant be bothered to look into things properly!
Lataro, I geuninely hope you can troubleshoot your problem and enjoy EVE to its fullest, but I hardly think criticising the CCP support team, and acusing them of the above, is the best way to go about it.
With 8000+ regular users online, ever considered the possibility that it might be YOUR machine at fault?
Or have you not bothered to look into things properly? 
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toaster
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Posted - 2004.04.15 15:32:00 -
[7]
Edited by: toaster on 15/04/2004 15:34:13 Most people can certainly feel your pain, as most of us have lost ships to bugs at one time or another. Let me say that your loss was chump change compared to what others have lost. Imagine losing lvl2 battleships to a bug. I personally have lost a scorpion to a bug a while back (it was server side).
All I can say it that most likely it's something on your own personal computer that is not configured correctly, or driver problems or something similar. Most people run the game without any major issues like that now so it's probalby on ur side. ------------------------------------------------
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julie owl
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Posted - 2004.04.15 15:35:00 -
[8]
*sigh*
Can I have your stuff?
Come on, I had to... |

Isang Relow
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Posted - 2004.04.15 15:47:00 -
[9]
Edited by: Isang Relow on 15/04/2004 15:49:00 Edited by: Isang Relow on 15/04/2004 15:48:32
Quote: ... I also said that if the ship wasnt returned I would be closing my EVE account...
Threatening CCP that it will loose 1 player, when there are over 8000 paying players, isnt going to make them give you your ship back.
It sounds like it is your end, maybe there is something wrong with your system specs. How old is your machine? Tell us what your specs are.
I rarely CTD when playing Eve and when it does happen it is usually something silly my end or a problem with Eve. Although my PC is only a year old and has nice specs.
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Prothos
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Posted - 2004.04.15 15:58:00 -
[10]
well i have to say he is not the only one that hates all the crashes. i can asure you my issue is not on my side. in a 5 to 6 hour time i will drop connetion 2 to 3 times. i do not have this issue with other online games. i have performed sever test and have got my cable modem provider involved and have not found anything wrong on my side. i have noticed this happens more at peak server load times. this points to ccp's network not being able to handle the loads.
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Sister Immacolata
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Posted - 2004.04.15 16:11:00 -
[11]
Crashes usually are caused by dodgy computers. Your computer is dodgy. Some very rich companies can afford to make all sorts of work-arounds for dodgy pc's. Such as small delays that prevents the dodgy pc's sound card or other components to crash the whole system.
Your pc's are dodgy if eve crashes. I suggest you install some proper hardware and configure drivers correctly. Alternative is to wait a while as CCP optimizes code and introduces work-arounds for said dodgy apparatus.
Its not always BUGS in THEIR code. It might just be crap on YOUR pc.
. . . Awaiting more and hi-bit rate music - with bated breath ... |

CKOZUK
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Posted - 2004.04.15 16:16:00 -
[12]
Edited by: CKOZUK on 15/04/2004 16:17:24
Quote: Crashes usually are caused by dodgy computers. Your computer is dodgy. Some very rich companies can afford to make all sorts of work-arounds for dodgy pc's. Such as small delays that prevents the dodgy pc's sound card or other components to crash the whole system.
Your pc's are dodgy if eve crashes. I suggest you install some proper hardware and configure drivers correctly. Alternative is to wait a while as CCP optimizes code and introduces work-arounds for said dodgy apparatus.
Its not always BUGS in THEIR code. It might just be crap on YOUR pc.
Ahh but these people who complain are just users they can't compehend its thier PC after all they bought it and the guy in the shop said its the best one there is , so it MUST be the software it can't be the PC which was the best in the shop   The above text is my own views which may not represent my corps views.
 
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hellwarrior
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Posted - 2004.04.15 16:17:00 -
[13]
Yesterday I CTD'd for the first time in a long time. Infact it was like OMG ctd bad as in August bad.
I was flying and just randomly rebooted. I do not use any not well known company items, my pc did not overheat, infact it was under 90F in all places in my PC.
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Zen Jakkaru
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Posted - 2004.04.15 16:18:00 -
[14]
Edited by: Zen Jakkaru on 15/04/2004 16:19:37 Can anyone direct me to the latest AC'97 driver please?I've had a look around but i can't find any. 
Har-de-fraggin'-har-har!
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MAXIMO 2ND
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Posted - 2004.04.15 16:19:00 -
[15]
Quote:
*sigh*
Can I have your stuff?
Come on, I had to...
That's just hillarious 
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CKOZUK
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Posted - 2004.04.15 16:22:00 -
[16]
Quote: Edited by: Zen Jakkaru on 15/04/2004 16:19:37 Can anyone direct me to the latest AC'97 driver please?I've had a look around but i can't find any. 
Linkage (windowsupdate)
click scan and it will show you all the updates you need then go to drivers section and select AC'97 drivers if nothing in drivers section theres no update. The above text is my own views which may not represent my corps views.
 
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Ada Isdead
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Posted - 2004.04.15 16:23:00 -
[17]
I feel your pain when it comes to support's uselessness.
But if your going to threaten to quit then please don't make it an idle threat, CCP will only change when they realise that there current problems effect there bottom line, and quitting is the best way to show that.
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lash
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Posted - 2004.04.15 16:36:00 -
[18]
Dont want to sound like more of a ass than i already am or anything, but everytime you agree to the EULA when you sign in you agree to a certin part that states that ccp has no way of knowing how eve will run on your system and errors like this may occur. And if they do then it is not their fualt unless it was soely on their end. (think server dropping suddenly, all the way to a bug) In other words, they dont have to replace nothing for no-body. But when they do, its either on their own end or they are doing so out of the kindness of their own heart. Note: never hurts to be polite and give the gms some luving in the petitions, a ego boost never hurts either. Just dont brown nose it to the point of sickening. 
But to give some advice, might want to check your power supply. You noted that sometimes the drop would reboot your computer. And that in itself may be caused by your system not getting enough power. ALso like mentioned above, might be a heat issue with your processor (unless its a newer p4), videocard, or even your motherboard. To help this make sure your computer has good ventalation, and that the insides are not covered by a inch of blanket type dust.
sorry about your loss. Look me up in-game and ill toss you some money to replace your ship if you want. (not including the contents or gear on said ship)
-------------- "You ever hear of the Seattle Seven? That was me. And, um, six other guys." |

MiloMorai
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Posted - 2004.04.15 16:36:00 -
[19]
I rarely CTD when playing Eve and when it does happen it is usually something silly my end or a problem with Eve. Although my PC is only a year old and has nice specs.
Reminds me of the CNN bit about ***** being either dead or alive. HEH
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Matanga
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Posted - 2004.04.15 17:08:00 -
[20]
I've had some IRQ conflicts that hanged EVE (I had no problems with other games) I fix it and now it works great You may wanna check your IRQ situation (specialy if you have one of those new machines with 8 or 10 USB ports) Contact me ingame and I'll explain you how to do it.
Also I'll help you replace your Mammoth (Mimnmatars should help each other )
Mat
"ÆIn accordance with the principles of double-think it does not matter if the war is not real. For when it is, victory is not possible. The war is not meant to be won, but it is meant to be continuous.Æö George Orwell ô1984ö |

Aldelphius
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Posted - 2004.04.15 17:29:00 -
[21]
Quote: Yesterday I CTD'd for the first time in a long time. Infact it was like OMG ctd bad as in August bad.
I was flying and just randomly rebooted. I do not use any not well known company items, my pc did not overheat, infact it was under 90F in all places in my PC.
90F in your case?? your proc@full load could be in this range with average air cooling, but eve almost never runs@99% cpu. my setup is a little on the geek side of the world, but my p4 NW never breaks 99F and my motherboard temp is allways under 70F (cept when it gets hot in summer)
If MBM5 says your case or MB temp is 10% over ambient, then thats why your comp crashed.
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The Colonel
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Posted - 2004.04.15 17:33:00 -
[22]
I lost a Raven on Monday to a CTD. First time I've had a CTD in months though.
However being the addict I am not even that was enough to stop me playing 
Forum |

Rosbae
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Posted - 2004.04.15 17:51:00 -
[23]
Sorry to hear of the loss of a ship to CTD. as it has been said many people do loose there ships to bugs. You do in fact have two choices.
1. Deal with it. Take it on the chin and move on.
2. Quit your account and move to another game.
Not trying to be mean about or flame you. That is just the facts.
Ever wondered if the reason so many people stay in empire space is related to not wanting to loose an expensive piece of equipment to bugs. Maybe if CCP gave players more assurance that they would support them when they did go deeper into zero zero more would do it.
"No matter where you go there you are" |

apple2gs
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Posted - 2004.04.15 18:00:00 -
[24]
ccp needs to make the client better its buggy and cyds are less commen for me now but still. i have to lost my ship and its load outs do to a ctd it was a moa fully fitted ccp said it was all my fault o well life goes on
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Masochist
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Posted - 2004.04.15 18:01:00 -
[25]
Quote: Aye, AC-97 soundcard was the source of all my CTD's.
GeForce MX 420 (video card) also has issues. I replaced mine and all of my problems were solved.
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Jake Pliskin
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Posted - 2004.04.15 18:06:00 -
[26]
this is a problem with sound.
it's something to do with sound drivers not being released when exit from Eve client, it's a bug that's been there from the beginning.
Since the beta-test days, i've gone through two pc systems. and two different sound cards, the problem persists, and no other game gives this particular problem.
Original sound card i used was Sound Blaster Audigy Platinum Ex
Now upgraded to Audigy 2 Platinum Pro, and a visit to the creative website to get the latest updated drivers
And the issue has always been. Load up the EAX console, those of you familiar with the creative soundcards, i'm talking about that program that let's you select different sound environments like "living room", "concert hall" etc
After loading and playing, and then you quit the Eve client
Now try to load the EAX console again, and the list of sound presets no longer appears (a reboot fixes it)
The only other way i found to fix the issue was to go into system sound properties and find the sound hardware acceleration slider one notch to the left.
I know it's not a really serious bug, but it's been there since day one, and it shows there are problems with the Eve Client not releasing the sound drivers properly when quitting the client. |

Jebba IV
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Posted - 2004.04.15 18:09:00 -
[27]
Quote:
*sigh*
Can I have your stuff?
Come on, I had to...
seriously...its been ages since i last heard that!

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Frank Horrigan
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Posted - 2004.04.15 19:33:00 -
[28]
Quote: ac'97 soundcard? upgrade drivers that was the reason why i lost 200mil. a BSOD is very normal to CCP when you dont have the right drivers...
i have that stupid sound card now that "kill the theif" mission makes me ctd cuz the sound effect of the projectile or whatever he fires... also drones used to but due ot my petetnion it they changed it :)
Originally by: Oveur
Originally by: Bhaal What has turned out better than expected?
Everything. Remember, we're from Iceland.
(\_/) (O.o) (> <) This i |

Bedrock
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Posted - 2004.04.15 19:38:00 -
[29]
Its not bad service, its your piece of sh|t computer. You either have an outdated computer that can't handle the beauty that is eve or you don't know how to build a correct machine and or troubleshoot it. EvE runs great on my built-machine that I personally created last November.
danny~! ----------------------------------------------
[apparent-dreams.com] |

Captain Canuck
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Posted - 2004.04.15 19:51:00 -
[30]
Ok, first things first....
If CCP replaced your ship, then they would be overwhelmed by requests to have ships replaced. If they replace a ship, its due to somebody else using an exploit, or a very obvious server side bug which affects more than 1 person (from my experience). If they did it for you, they would be overwhelmed with requests to replace ships, and precedent would dictate that they should, therefore they do not.
Second, it sounds very much like a sound related issue, i dealt with it myself (many many bsod's - which are auto-reboots depending on how you have your system set up, i like to read the blue screen first)
Here is how to fix it. Find the "prefs.ini" file in your eve folder (or, use windows search to find it, its the only prefs.ini that comes up on my system)
Add "audio=0" in the top line (make a space by moving everything down 1 line, then type in audio=0)
Instantly, no more bsod's, no more crashes. (i still have connectivity issues as of late, but, that seems to be with the higher number of people on)

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Dotar Sojat
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Posted - 2004.04.15 20:45:00 -
[31]
I have a POS sound blaster live sound card, I have ctd's once in a while, sometimes it even reboots the pc, sometimes its the dreaded bsod. Having said that I hereby proclaim that I know that at least once a week I might crash, could be anytime-any place...
Game On!
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haggis
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Posted - 2004.04.15 21:14:00 -
[32]
Never understood why some people don't like to blame their own hardware, it hasn't got feelings, you know, whilst ccp has. But, anyhoo, thats all over with, onto this sound 'bug'.
I don't understand it myself, audigy 2, never had a ctd or a reboot, or anything close to, but having read stuff I should be having them, highly confusing.
As for why people are quoting their temps in faranite I'll never know, but, me, it usually maxes out at 40C when running eve, is that bad?
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Macca
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Posted - 2004.04.15 21:54:00 -
[33]
Longshot
...Blaster? 
Happened to me on my laptop for a while. (when it was new no updates or firewall) --------
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digitalwanderer
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Posted - 2004.04.15 22:38:00 -
[34]
It's very doubtfull that it's a hardware problem on his end if every other game runs fine now isn't it,and saying that it's cheap computers in general that have higher chances of crashing is also wrong,tho drivers may very well be the problem...
I've got over 5000$ invested in my own system,using the latest high end hardware that's currently available on the market and despite that and making sure that everything is configured properly,i've lost count to how many times EVE has crashed on me over the last 8+ months i've been playing,which shows that i'm either too stupid or stuborn to quit playing,take your pick... .
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Lataro
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Posted - 2004.04.15 22:39:00 -
[35]
Quote: Its not bad service, its your piece of sh|t computer. You either have an outdated computer that can't handle the beauty that is eve or you don't know how to build a correct machine and or troubleshoot it. EvE runs great on my built-machine that I personally created last November.
danny~!
Your my fuc***g hero now!!! I actually play in a brand new Sony Laptop and dont need you telling me about ur crap custom built washing machine!! So what you've managed to build a PC...UHHHHHHHH! I've built PCs since I was a teenager so I dont need to hear your lessons...save them for ur mum.
Thanks for all the positive and some of the negative feedback guys...thanks to my Mimmatar companions I will reconsider and get back to deepspace. 
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Darrin Tobruk
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Posted - 2004.04.15 22:42:00 -
[36]
Quote: Aye, AC-97 soundcard was the source of all my CTD's.
I had a soundcard issue involving drones. Whenever someone launched drones, I crashed. I now have a new soundcard and haven't had any problems since. _______________________________________________ Eris Discordia: On the scale of funny and constructive it scores low, real low. |

Queww
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Posted - 2004.04.15 22:42:00 -
[37]
Edited by: Queww on 15/04/2004 22:45:11 You play on a laptop and wonder why it CTD's?

I ALSO have a brand new sony laptop that I use to change skills. If I undock and open the map, and turn on an option, say to display pilots in space, EVE CTD's. This sure as hell isn't CCP's fault. Theres this thing called heat dissapation thats very limited with a laptop, and all the hardware crammed into a little box. So Chill Out.

Omega Corp Advertisement
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Lataro
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Posted - 2004.04.15 22:44:00 -
[38]
Quote: You play on a laptop and wonder why it CTD's? Maybe you should leave.......

Not the only one that plays on a laptop mate...maybe you should inform yourself they are quite powerfull nowadays...its 2004 remember!
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haggis
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Posted - 2004.04.15 23:35:00 -
[39]
Quote: It's very doubtfull that it's a hardware problem on his end if every other game runs fine now isn't it,and saying that it's cheap computers in general that have higher chances of crashing is also wrong,tho drivers may very well be the problem...
No it isn't, you can't base such thoughts on other things working okay. Once one game wouldn't run on my computer, all other games would, the problem? My graphics card.
In fact, considering some people have absolutely no ctds, it would suggest it is a hardware problem, or at least a driver one at that, whatever the case, it is most likely to be something in the system.
I think most people realise here that hardware problems often have nothing to do with the system's price tag. Personally I wouldn't spend as much as you on a pc, that sort of money simply goes down the drain considering that unless you render alot of stuff, or serve alot of stuff, you don't really need it, the value of high-end hardware plummits way too quickly, and personally speaking, by buying mid-range at best hardware I can keep within the current generation of hardware and do so for many future generations without being broke, having said that, you may be loaded .
And there is no way for any of us to prove that there is nothing wrong with the way we've set things up .
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LiverpoolFC
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Posted - 2004.04.16 00:07:00 -
[40]
Sadly all PC's are unique. Everyone installs differnent s/w and h/w. Even the same spec machines with the same hardware and s/w can have different version of f/w on some devices.
The amount of problems your having can not be down to the Eve Client alone.
Have you checked all your fans are working, you have the latest drivers and that you machine vents are not blocked up thus causing a heat build up. A good mate of mine had lots of problems with his machine and found the fan on the graphics card was faulty and the machine crashed when the graphics processor overheated. It cost less than ú5 to fix.
I suggest you get your machine checked out before you slam CCP.
CCP can not test all PC configurations, thats what we are there for.
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