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Thread Statistics | Show CCP posts - 1 post(s) |
Ridley Tree
The Black Rabbits
The Gurlstas Associates
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Posted - 2008.05.18 04:25:00 -
[1]
Is anyone really still surprised at the kind of customer service CCP puts out? People have been blasting it on the forum for years now. Half the time everyone gang-bangs the op and tells them they don't know what the **** is going on (even if the OP is right). The other half of the time everyone gang-bangs CCP and nothing gets done.
Frankly I've come to suspect there isn't a GM department. Its just another random dice rolling computer program and an intern who has to invent bull**** to justify the program's random decision. Of course we all know thats not true. However much the results would make us believe it to be God's own truth. The sad truth is that the GM department is simply incompetent and most likely understaffed.
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Pirating 101: A Basic Course |
Ridley Tree
The Black Rabbits
The Gurlstas Associates
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Posted - 2008.05.19 00:04:00 -
[2]
Edited by: Ridley Tree on 19/05/2008 00:04:57
 Originally by: Joe Starbreaker
In the subsequent days, it became clear that he wasn't a "professional" ISK seller but was just a typical beggar/scammer too thick-headed to understand that spam isn't and shouldn't be allowed in EVE. They un-banned him and allowed him back into the game.
How else do you think this should have been handled?
An apology, 4 free days of game play and a removal of any kind of 'ban' from the little customer service black book. And oh yes, customer service departments keep little black books.
Quote:
How many of you are seriously in favor of allowing mass evemail spamming of copied-and-pasted scamming/begging messages?
1) It wasn't mass
2) It wasn't begging and its only scamming if the OP didn't intend to do what he offered
3) 100% in favor of what the op was trying to do.
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Pirating 101: A Basic Course |
Ridley Tree
The Black Rabbits
The Gurlstas Associates
|
Posted - 2008.05.19 02:44:00 -
[3]
Originally by: Joe Starbreaker
But what if he's seen spamming again next week? GMs should certainly have it on record that he was banned before for sending unsolicited mass evemails asking for money. If he doesn't plan on doing it again, he shouldn't care about his 'permanent record'.
He shouldn't have been banned in the first place.
Quote:
Ok it was merely a ludicrous "business proposition" and was only sent to several dozen people. Where do you draw the line between the above, and spam? Would it be spam if he asked for 200M instead of 100M? 500M? What if he sent it to 100 people instead of 50?
It was a targeted business proposal sent to a specific, small, target group offering what seems to be a fairly legitimate service (ie, reaching out to an audience that speaks and writes in another language). It is neither harassment, RMT nor spam.
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Pirating 101: A Basic Course |
Ridley Tree
The Black Rabbits
The Gurlstas Associates
|
Posted - 2008.05.19 02:51:00 -
[4]
Originally by: Joe Starbreaker
Evidence indicates otherwise. EVE mail is significantly less spammy than normal email, which is particularly noteworthy since fraud and scamming (one-on-one) is allowed in EVE but generally illegal in real life. Why do you think your EVE inbox is so remarkably spam-free, if not because GMs are actively shutting down the spammers. I won't childishly suggest "and you know it" but I will say that you should be quite able to see that an anti-spam policy exists, even if it isn't written very explicitly.
What exactly do you think people will spam you about in EVE exactly? 'Join our corp!' ? 'Buy From WalMart' ? 'Buy my goods, even though you can't pick who you're buying from!' ?, 'Buy my super expensive limited market faction battleship that you can't afford!' ?
Nope, spamming doesn't work for any of those. The only thing to spam people about in EVE is RMT. Which does happen... sit around in a NPC corp. And getting eve-mail spam for RMT isk does happen. It seems to have been *****ed down on. In reality CCP probably does ***** down on RMT Spam. And probably not much else as there isn't any other kind of spam in EVE. And again, the OP's mail isn't exactly spam.
Also. If a policy isn't written down, it doesn't exist. Period. If its a policy that will be enforced on the public it must be written down.
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Pirating 101: A Basic Course |
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