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Turin
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Posted - 2004.05.03 22:55:00 -
[1]
AMD 2600+ athlon. 1 gig ddr ram in dual channel. Radeon 9700Pro SB Audigy 2.
Those are just rthe main things on my system. All the drivers are the most recent.
EvE LOVES to reboot my computer at random intervals. Can be after just a few minutes of playing. can be after a few hours. No ryhme or reason. I know others in my cortp also have this problem.
I also Crash to desktop at wierd random intervals.
Any suggestions on how to solve this?
My machine works top notch in every orther game and aspect. Im a pretty decent pc guru, but this one has me stumped.
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aCiDeViL
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Posted - 2004.05.04 00:10:00 -
[2]
I have the same problem , I think it is related with sound! but I dont know how to fix it (yet).
I can stay ok if I stop EVE music...
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tomw
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Posted - 2004.05.04 00:56:00 -
[3]
im guessing u have xp, so im not sure on the exact way to do this but it worked for me and windows 98se and seems to work for others. in your control panel there should be something along the lines of multimedia double click that, then there should be something along the lines of "playback" listed and shows your current sound card in a box along with a advanced button. click the advanced button and lower the sound acceleration down to "basic acceleration." if this works and u become stabil u might try and rais a notch to "standard acceleration" to see if u can run stabil on that setting. this seems to be a common problem to the sound blaster cards, i ended up digging around in the closet to find a old old sb16 and for some reason it works 10X better then my sb live 5.1, go figure. ive also been advised that running in a window seems to help stability. just a thought tomw _______________________________________________
any and all statements above this line may be influanced by alcohol and/or cheetos. Dragons united is now recruiting, contact me, slidw, or marcusal |
Jehova
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Posted - 2004.05.04 07:14:00 -
[4]
The reboots are probably BSODs (Blue Screen Of Death) occurring and you have your system set up to restart when it happens instead of displaying the error message. A BSOD is a very serious error that causes the operating system to choose to stop enitrely, not just display an error dialog like a runtime error.
You should change your settings so that you get to see the BSOD and read what it says. It contains important information regarding what part of your computer that failed; it can be a driver, cpu overheating, memory failure etc. _________________________________________________________
[email protected] |
Turin
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Posted - 2004.05.04 22:01:00 -
[5]
Thanks for the suggestion on the sound. I will give this a try and see if that makes the dif
As for the blue screen of death. I promise you it is not my computer. I am extremly computer savy, and have no doubts that it is specifically the EvE program that reboots my machine. Not a driver or an overheat issue. :) Thank you though. The sound acceleration sounds to be the best choice so far.
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Silverlancer
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Posted - 2004.05.04 22:29:00 -
[6]
Its your soundcard. I've NEVER heard this happening for anyone without a creative card. Every instance of this is from people with Soundblasters.
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Jehova
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Posted - 2004.05.05 09:04:00 -
[7]
If it is EVE causing a BSOD or a faulty piece of driver/hardware is a question of perspective imo. It is not possible to write a program that causes a BSOD without having a failing driver and/or hardware under. The operating system is designed to isolate any failures in software to the runtime environment, therefore you get runtime errors or CTD's and not critical system stops (BSOD) when a specific application fails. A BSOD happens when the operating system decides there is such a failure that it cannot be isolated to the runtime, a specific process. Ofcource an application might call upon a driver to prerform a task that causes a BSOD but I wouldn't say that is the applications fault but the driver that publishes an interface that allows this to happen and does not handle the error internally.
The level above a BSOD is a direct reboot and that is when for instance the CPU has failed and it cannot trust the operating system to handle the failure becuse any further calculations done by the CPU will not be trustworthy.
_________________________________________________________
[email protected] |
Geltan sakimuir
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Posted - 2004.05.05 17:06:00 -
[8]
I've had the same problem with similar spec system,audio drivers were at fault causing a total system reboot at no particular stage or action during the game,trial and error checking after 3 days put it down to sound. I hav'nt got round to updating the driver yet but found a temporary fix as follows: >program files/ccp >cache >prefs.init reset audio values from '1' to '0' >save restart system and hey presto no further crashes! the only drawback is that this disables all sound,at least eve is playable! will post results when driver has been updated. hope this helps!
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PirateShampoo
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Posted - 2004.05.05 21:42:00 -
[9]
Jehova, nobody has said anything about a BSOD. Please leave the tech support to the techies.
I to have the same problem. My computer randomly reboots when eve is up. I will try the sound tecniques.
Do you like movies about Gladiators? |
Qwakrz
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Posted - 2004.05.05 22:25:00 -
[10]
Pirate, Something was mentioned about a BSOD. Sorry mate but please read the posts first & dont just knock something for the fun of it.
Windows XP by default will restart the PC when a BSOD is produced unlike 98/ME where it will just sulk and ask you to restart. XP will crash occasionally & a driver crash or memory error is the only reason XP will BSOD & restart without asking, as the restart happens as soon as windows detects its crashed the user assumes that it just restarted for no reason. Best bet is to disable the auto-reboot and find out the driver name that is failing. This will allow you to track the failing driver down. (Right click My Computer, choose properties, choose advanced, under startup & recovers click the button marked settings, at the bottome DE-select the box marked "Automatically Restart", keep clicking ok to those screens).
I agree that it is not a software fault & is more than likely a driver problem. I suspect Creative as they produce good soundcards but poor drivers.
ALSO
What chipset are you running on the mobo of your system, have you got the newest drivers for it? (www.viaarena.com for VIA, www.nvidia.com for nVidia, www.amd.com for AMD and www.sis.com for SIS)
Have you tried earlier drivers for your graphics card / sound card?
Have you checked that the CPU and HS are mated correctly and it is not overheating & shutting down (check the temp of the heatsink, if its cold then the CPU is overheating and not transfering the heat properly).
Also run a memory testing program that runs from a boot disc. Windows can produce all sorts of errors when a single bit of the memory fails.
/rant on
Oh and before I get the "You dont know anything" I have got experience of recovering & fixing systems that users said "I cant install xxxx but my system meets the specs.... It must be your fault because I know better..." and have been doing it for 12 years.
/rant off
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Jehova
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Posted - 2004.05.06 07:01:00 -
[11]
PirateShampoo, this forum is not the technical support function for EVE. It is a forum for peers to discuss known issues and workarounds. Some people come here with questions and the kind, computer knowledgeble patrons of the board like Qwakrz above takes time to answer theese questions. _________________________________________________________
[email protected] |
Turin
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Posted - 2004.05.06 22:18:00 -
[12]
Im using the Nforce2 chipset. And i use the latest drivers. :)
If it is a driver issue ( and i dont think it is, or I would suffer the problem in other applications ) then it is specifically the way Eve handles calls to that driver in some way.
Basically, here is how I know its NOT my computer per say.
Any other game / application / program I run, runs flawlessly and with no problems. I left my computer running 3dbenchmarks for 2 days solid. Was still running like a champ when I got home after the weekend.
Logged into EvE about 20 minutes later, and was promptly rebooted within a few minutes.
There is no way you can convince me its my computer whne it ONLY happens in one program.
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Xantigo Fox
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Posted - 2004.05.06 22:53:00 -
[13]
I got the exact same problem. I run dual EvE on a 2600+ Abit NF7-S and it crashes now and then. I tested my mem and it's good (memtest), I tried different videodrivers (Ati based) and still BSOD's. I now have something new though: eve crashes and so does windows, the computer doesn't reboot, but none of my programs will start again. Even after I reboot it manualy nothing starts. Eve, splashscreen, desktop. Mohaa, grey screen, hangs. Start a video, runtime error and explorer gives errors too. I got a new harddisk, but with the old one it did the same. Only thing I can do about it is reinstall windows. I hope it's the audiodrivers, I'll try that! |
Jehova
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Posted - 2004.05.07 07:11:00 -
[14]
Turin, do you play any other DX9 only games? Might be a problem with the new freatures in DX9 that EVE uses that none of the other games and benchmarks you use are incorporating.
If you look around in other threads you will find that some players have had to revert to older, more stable, driver versions in order to get stable. _________________________________________________________
[email protected] |
qrac
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Posted - 2004.05.07 09:26:00 -
[15]
Originally by: Turin Im using the Nforce2 chipset. And i use the latest drivers. :)
If it is a driver issue ( and i dont think it is, or I would suffer the problem in other applications ) then it is specifically the way Eve handles calls to that driver in some way.
Basically, here is how I know its NOT my computer per say.
Any other game / application / program I run, runs flawlessly and with no problems. I left my computer running 3dbenchmarks for 2 days solid. Was still running like a champ when I got home after the weekend.
Logged into EvE about 20 minutes later, and was promptly rebooted within a few minutes.
There is no way you can convince me its my computer whne it ONLY happens in one program.
did u try disabling the sound or not?
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Insanes numquam moriuntur! |
Zenrith
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Posted - 2004.05.07 09:53:00 -
[16]
try the latests cataylst drivers
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MegaJ
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Posted - 2004.05.13 22:50:00 -
[17]
Hey guys I think this is video card related. I had the same random reboots. I installed way older drivers for my Nvidia gfx card (GF Ti4200) and been going without reboots for like 5 days now. Installed like 43.xx while Nvidia is at 56 or something now.
J
[-SAS-] on Eve-Kills |
Cpt DarkKnight
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Posted - 2004.05.14 01:10:00 -
[18]
Edited by: Cpt DarkKnight on 14/05/2004 01:21:51 I had this exact same problem. It turned out that one of the ram simms had a defective spot on it, and when the computer touched that spot it would reboot for no reason. Try taking out one simm, and just use one at a time. If that makes the problem go away swop to the other simm and test it (just so you can check to see if it is the ram). If the second simm crashes or the first one for that matter then you need to get the ram replaced.
Hope that helps.
edit: Oh, guess I better mention that you should only rip your computer open to remove the ram if you know what your doing, and have no warranties to worry about. Otherwise take your computer into a computer repair shop. They will be able to test the ram for you.
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Hagard Celine
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Posted - 2004.05.14 02:14:00 -
[19]
Just for my own edification, are you overclocking Turin? I have my 2400+ oced from 2000mhz to 2200mhz, and before I played Eve I was rock solid at 1.78v on my CPU. After I fired up Eve I began having random crashes while playing. Upping my CPU voltage to 1.81 completely solved the problem. Seems that Eve requires much more love than most games I play :).
If this helps, great, if not, hope you figure it out.
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Stimpy Maximus
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Posted - 2004.05.14 11:52:00 -
[20]
I had the same issue with the same sound card. I kept getting BSOD every 10 mins sometimes.
I took out my sound card completley. Now i only get one or 2 after around 6 hrs solid play.
It's also something easy to try without any cost.
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Davlan Locheck
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Posted - 2004.05.14 14:05:00 -
[21]
My system is similar in spec to yours:
P4 2.53GHz, 1GB pc2700, 9700PRO, Audigy 2 Plat, and I have no problems running 3 accounts similtaneously(wow I spelled that right first time!) however, I did have the exact same problem with Hitman: Contracts. The only solution that worked was, wait for it, to switch my agp bus setting from 8x to 4x using the smartgart tab in the display properties advanced settings. This fixed the problem completely and I never had another crash after that, and this was also the only game to do this.
Might not do anything but its worth a shot.
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Marillion
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Posted - 2004.05.14 16:30:00 -
[22]
Edited by: Marillion on 14/05/2004 16:33:02 Man, am I glad to see that I am not the only person seeing this reboot problem. I have the following components in my system...
Intel 3.2GHz CPU Hercules ATI Radeon 9800XT Corsair TwinX1024-4000Pro 500MHz 1Gb DDR SB Audigy 2 ZS Gigabyte Titan P4 Motherboard WinXP Pro
Those are the major players. I have run the memory diags, DxDiags, reduced the acceleration on the Video card, tried full screen mode, windows mode, ATI Drivers, Omega Drivers, CPU is not overclocked and runs around 43 degrees C, and prayer. Still having the EvE game reboot my computer at intervals that are unpredictable....minutes to days. The one thing I do get rather consistently is a pop over the speakers. Sometimes it is more than one, like pop, pop, pop, reboot. I have just set my Audio Acceleration to Basic as suggested earlier and will report back hopefully in about 5 days that everything is sweet with EvE.
I have been playing quite a few other games on this PC since it was built. Raven Shield, Ghost Recon, Battlefield Vietnam, Splinter Cell Pandora Tomorrow, FarCry, Call of Duty, Medal of Honor, Castle Wolfenstein. NONE of these games have caused any system reboots at all. Suspect ...... EvE.
I have a second computer that I use for my second account. This is an old dog that just keeps on going. PIII 1.4Ghz, SB 5.1, 768Mb SDRam, GeForce 3 MX200 Video. Asus MB, WinXP Home. Not a single reboot since I started using it. It just ain't fair sometimes
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Kaylona Tso
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Posted - 2004.05.14 20:50:00 -
[23]
Sound drivers are almost always at the root of all EVE's evil shananegans. However, something you might want to do if your running non-AC'97 hardware is to check your memory temperature and stability. DDR333 and DDR400 are very unstable if you don't have proper cooling and proper voltage going to them, not to mention motherboard inconsitancies. 2600+ I assume is the 333 version and not the 266 version. I went from a 266 2400+ to a 333 2800+ barton and even though my memory was DDR333 I would get intermitant reboots in EVE and other games that taxed the system. I took out one of the Chips and it never crashed again. I put that chip into another computer, an Athlon 64 3000+ and it would crash at DDR333 as well. The other chip that didn't crashed I swapped and it wouldn't crash in the AMD 64.
These little incompatabilities are very documented and might be at the heart of your probs. EVE doesn't crash on me unless its the cluster going down or my DSL... been that way since December. Moreover, I use onboard sound.
Athlon 64 3000+ ASRock SiS 755 based mobo 1 gig DDR333 CAS2 ATI 9700 w /4.4 cat WD 80gig 7200rpm 8mb cache hd XP Pro
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Doppleganger
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Posted - 2004.05.17 05:03:00 -
[24]
I had random reboots that plagued me for months that only happened with eve. I pretty much spent alot of spare time trying to chase down the prob and nothing.
About a 2 weeks ago I removed 1 1 512 meg ram ddr333 of 2 sticks that are in my machine and the trouble completely stopped. This stick of memory had passed multiple tests and scans saying it was perfect.
With both sticks in my system it is stable running such programs as 3d modeling/animation software along with video editting software with are both big ram users but if I try EVE its crash city.
For the short time I'm just running on 1 one stick since this has made my comp stable playing eve..... what we won't do for our games .
BTW according to the info that was tracked down from the manufacturers # on both the sticks of ram they have the same stats all around and should not be causes probs with each other to bad only Eve brings it out of them.
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Rungi
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Posted - 2004.05.17 08:21:00 -
[25]
Kill the Creative Labs drivers!
If it winds up being soundcard related try these drivers. Runs great on WinXP. Having some problems on my Win2K machine while it boots though. www.kxproject.com
-------------------------------------------- Mining is my business, and business is good. |
Donte Veloce
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Posted - 2004.05.18 00:10:00 -
[26]
Interesting. I have the same reboot-randomly issues as above; save one....EVE...It doesn't/hasn't happened in EVE yet. Star Wars galaxies was the first game that started the crash.(seems around January ish)
system specs: P4 2.6C ASUS P4C800E Dlx radeon 9600xt sound blaster audigy 2 zs 512 X 2 corsair xms3200 c2 pro 4.4 ati drivers newest chipset drivers
I thought it was my video card all along, but I just looked and my sound card drivers were from Jan(see above....hmmm)
I will try turning the sound off and post results. the memory trick will be next then.
The issue I am having only with EVE is a random black screen. I can still see my curser and info when scrolled over, but picture is blank........any ideas?
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sly stone
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Posted - 2004.05.18 08:59:00 -
[27]
Myself I'm not shure why they PC's reboot but I can tell you my story. 1 pc using intel 3,2 with nvidia that I never hade a single reboot or hardwareerror. 1 pc AMD +2800 with nvidia that was rebooting after a few days playing eve, at first this was ingame and at the "end" it was rebooting in the OS as well. I did try switching and reintalling all hardware but as it did only get better for a short while I figured it out that it must be the AMD proc, then I bought new stuff Prescott intel, new everything only the case left from the old one and it worked good for a weak, then the computer starts to reboot in eve again, to me it seams the eve sometimes are making something with the hardrives that corrupte clusters, maby it's the audio or maby something else but whatever it is it relly strange that I cant seam to find out wtf is going on, and yes I have the latest patches and drives for everything.
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Marillion
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Posted - 2004.05.19 16:55:00 -
[28]
Well it's been 5 days since I took my Sound Hardware Accelleration down to Basic from Full. I have had NO...I repeat NO system reboots in the past 5 days while playing EvE. I am going to try and load up the kX sound drivers mentioned in earlier post and try those for a few days. Feedback in a few days!
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Zagum Darkfin
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Posted - 2004.05.19 19:01:00 -
[29]
Originally by: Marillion Well it's been 5 days since I took my Sound Hardware Accelleration down to Basic from Full. I have had NO...I repeat NO system reboots in the past 5 days while playing EvE. I am going to try and load up the kX sound drivers mentioned in earlier post and try those for a few days. Feedback in a few days!
Thanks for the link, I will try this. I forgot to mention my speakers go pop pop pop just as your cpu did and then it crashed. Its definately the sound card driver with EVE.
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Xantigo Fox
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Posted - 2004.05.19 22:01:00 -
[30]
Those reboots, are they infact BSOD's? When you right-click my computer and go to options (last option) and then go to advanced then there the lowest option should be startup and repair (not using an English Windows version here). When you click the option there should be a few ticked fields including "reboot system after crash". Untick the option and reboot the system. Next time eve crashes you should get a BSOD instead of a reboot, don't be allarmed you can reboot it afterwards. Now pay close attention to the error that it states. Maybe even post the errors here to see if we can find a common similarity! I've had my share of BSOD's in windows 2000 and mine where all different. Thing is that I'm using a new mainboard, memory and harddisk now because I though that caused the problem, but I still get them. My theory: All my BSOD's have in common that they could be memory related. The mem has been tested with memtest86 and didn't give any error. So I think EvE manages to fill some memory space and doesn't clear it after using, causing memory floading or memory doesn't get emptied and another driver/part of the program is trying to access the same adress. Both give nasty blue screens. I even noticed that I can have errors after the reboot (eve doesn't seem to start at all after a reboot, it gives the splashscreen and then it goes back to desktop). When my computer is off, memory gets emptied because there is no power to sustain it then. Afterwards I can start eve without problems. So I think it has something to do with eve using memory the wrong way. I'm not sure if faulty drivers/hardware are the problem here. There are just too many people that have the same problem for that and those people state that they don't have problems running anything else. |
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