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Jurskjeld
Navigare
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Posted - 2008.06.13 15:14:00 -
[1]
Edited by: Jurskjeld on 13/06/2008 15:14:44
tl;dr: Easier bug-report. Preferably in-game.
I know of a great lot of people that won't file bug reports simply because the entire thing seems like something of an audacious effort. We trade, we fly spaceships, we do all sorts of stuff. On the time dedicated to EVE each day, the overly thorough manner for reporting bugs is not prioritized.
Especially after patches, speedy reporting of issues can be vital. I propose, therefore (but more for the convenience of everyone), that CCP opens up for a bug report that can be filed in-game and much more easily. Not necessarily to replace the current one (at all!), but to provide CCP with tips for issues that don't need detailed logs. Like, say, items disappearing from markets or similar.
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Dark Flare
0utbreak
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Posted - 2008.06.13 15:16:00 -
[2]
Agreeing with this. Also something automated to grab logserver outputs, and dxdiags etc would be pretty good, dunno if it's possible though. |
Kitoba
Legion of Dynamic Discord
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Posted - 2008.06.13 15:27:00 -
[3]
/signed, though I think this motion is incomplete: Much more has to be addressed, like unprofessionality of BH's (not having payed staff for support) and CCP's attitude to fixing bugs in general. |
Tarminic
Black Flame Industries
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Posted - 2008.06.13 15:47:00 -
[4]
They definitely need to be easier. Things that would save some time would be the ability (with the user's permission, obviously) to grab logserver files and computer specs would save a significant amount of time.
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Play EVE: Downtime Madness v0.81 (Updated 4/8) |
Jurskjeld
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Posted - 2008.06.14 17:03:00 -
[5]
The Assembly Hall is rather busy, innit :) I'm wondering if more people think this a good idea. Perhaps not so easy to get support for it since relatively few have encountered bugs that they then wanted to report.
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Solostrom
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Posted - 2008.06.14 22:26:00 -
[6]
/signed
I filed 2 bug reports in the minutes after opening EA for the first time. Both of them came back with need more details. Followed by try this thing we know won't work. Followed by OK we know this is an issue. I'm playing a game. I don't feel like checking my email and hand holding the BH team. On a side note what the heck is up with that? No paid staff for bug hunting? Puuuuhhhleez!
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