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Nyx Cyth
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Posted - 2008.06.24 01:53:00 -
[1]
Just like to begin by pointing out that this is not like what ive been reading in the above thread so im assuming it may be caused by something else.
Basically when i go to log in (correct password) eve hangs on authenticating before eventually timing out, can anyone explain or otherwise help me get back online?
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Nyx Cyth
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Posted - 2008.06.24 03:24:00 -
[2]
cant find anything that points me in the right direction atm
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Firkragg
Blue Labs
Pandemic Legion
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Posted - 2008.06.24 03:30:00 -
[3]
try clearing your cache. Sometimes helps with problems like these.
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Nyx Cyth
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Posted - 2008.06.24 03:34:00 -
[4]
nope but ty anyway
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CCP Mitnal
C C P
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Posted - 2008.06.24 03:37:00 -
[5]
Moved to Known Issues.
Mitnal
Community Representative
CCP Games, EVE Online
Email / Netfang |
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Nyx Cyth
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Posted - 2008.06.24 03:40:00 -
[6]
ok.. mind dropping the solution on me whilst your at it, cant seem to find any
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Nyx Cyth
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Posted - 2008.06.24 04:16:00 -
[7]
take that as a no, so you moved my query to "resolved" issues with a single incorrect attempt at a resolution. Cheers
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RaTTuS
BIG
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Posted - 2008.06.24 08:13:00 -
[8]
this can be the same as the disconnects problem,
1) clear cache
2) login again [also try and alt character that has no items - it may get in faster]
--
BIG Lottery, BIG Deal, InEve,
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Nyx Cyth
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Posted - 2008.06.24 10:17:00 -
[9]
 Originally by: RaTTuS
this can be the same as the disconnects problem,
1) clear cache
2) login again [also try and alt character that has no items - it may get in faster]
already done this, (see above) it did not work
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RaTTuS
BIG
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Posted - 2008.06.24 10:26:00 -
[10]
did you try 2?
also try loggin into your machine as a differnt user and running eve from there.
then run up the log server run eve and post the data in a BR
how fast is your conenction, [use speedtest.net ]
make sure ou have nothing else running on your connection [torrents etc]
--
BIG Lottery, BIG Deal, InEve,
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Goatface Man
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Posted - 2008.06.24 10:34:00 -
[11]
I'm getting this problem. I had no connection issues before yesterday when I got this while trying to log in to change skills.
Have tried fresh installs on two different computers running two different operating systems, and neither will get past authenticating.
Tracert shows no problems. No lost packets, no individual connection takes more than 7ms.
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Nyx Cyth
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Posted - 2008.06.24 14:11:00 -
[12]
Originally by: RaTTuS
did you try 2?
also try loggin into your machine as a differnt user and running eve from there.
then run up the log server run eve and post the data in a BR
how fast is your conenction, [use speedtest.net ]
make sure ou have nothing else running on your connection [torrents etc]
It stops at the authentication screen i cant choose characters
9.2mb
and no nothing significant obviously slight drains as my actual internet speed is 10mb
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RaTTuS
BIG
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Posted - 2008.06.24 14:34:00 -
[13]
aha yes,
where in the world are you - what does
tracert 87.237.38.100
look like
also do a ping plotter of it ...
/me out of stuff to try
--
BIG Lottery, BIG Deal, InEve,
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MrsDude
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Posted - 2008.06.24 14:43:00 -
[14]
Originally by: RaTTuS
aha yes,
where in the world are you - what does
tracert 87.237.38.100
look like
also do a ping plotter of it ...
/me out of stuff to try
I'm having the same problems as the OP, heres my traceroute:
traceroute to 87.237.38.100 (87.237.38.100), 30 hops max, 38 byte packets
1 csc1-f20-funet-m (193.166.4.254) 0.309 ms 0.433 ms 0.233 ms
2 csc4-g1200-csc1 (193.166.255.249) 0.981 ms 0.879 ms 0.734 ms
3 helsinki0-g2100-csc4 (193.166.187.182) 0.745 ms 0.640 ms 0.987 ms
4 se-tug.nordu.net (193.10.68.97) 15.422 ms 7.608 ms 7.662 ms
5 s-b4-link.telia.net (213.248.97.93) 7.457 ms 7.624 ms 7.524 ms
6 s-bb1-link.telia.net (213.248.66.5) 7.897 ms 7.896 ms 7.719 ms
7 hbg-bb1-link.telia.net (80.91.249.8) 20.194 ms 20.133 ms 22.693 ms
8 ldn-bb1-link.telia.net (80.91.250.149) 36.934 ms ldn-bb1-link.telia.net (80.91.254.217) 36.949 ms ldn-bb1-link.telia.net (80.91.250.221) 34.252 ms
9 ldn-b4-link.telia.net (80.91.249.78) 34.233 ms ldn-b4-link.telia.net (80.91.251.17) 38.752 ms ldn-b4-link.telia.net (80.91.249.78) 34.470 ms
10 ccp-ic-124901-ldn-thon-s2.c.telia.net (213.248.90.90) 38.578 ms 36.193 ms 36.204 ms
11 * * *
12 * * *
13 * *Icmp checksum is wrong
*
14 * * *
15 * *Icmp checksum is wrong
Icmp checksum is wrong
*
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 *Icmp checksum is wrong
Icmp checksum is wrong
* *
23 * * *
24 *Icmp checksum is wrong
Icmp checksum is wrong
* *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Dont know if I did that right though, never used it before lol, Im in the UK (manchester)
With that traceroute thing I just put in the eve IP and clicked a random server, was that the right way to do it?
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Nyx Cyth
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Posted - 2008.06.24 14:49:00 -
[15]
i live near mrs dude so same result
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Goatface Man
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Posted - 2008.06.24 14:55:00 -
[16]
I am also in Manchester, though by the time I get off the JANET pipes it's in London.
I get no problems routing to 87.237.38.200, but it fails to reach 87.237.38.100 with 100% packet loss after ccp-ic-124901-ldn-thon-s2.c.telia.net (213.248.90.90).
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Goatface Man
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Posted - 2008.06.25 12:46:00 -
[17]
Well, as Telia is a company that specifically sells gaming services, I'm inclined to believe that it's well managed pipe. Which means that as my connection does this:
so-0-1-0.warr-sbr1.ja.net [146.97.42.169]
so-3-0-0.lond-sbr3.ja.net [146.97.33.18]
ldn-b2-link.telia.net [213.248.104.153]
ldn-bb2-link.telia.net [80.91.252.13]
ldn-b4-link.telia.net [80.91.250.237]
ccp-ic-124901-ldn-thon-s2.c.telia.net [213.248.90.90]
[87.237.38.200]
it comes straight off the JANET system and straight onto Telia ones, so there shouldn't be any problems along the way. The university provider claims they don't block any online gaming, and it worked a few days ago, so I'm fairly sure all ports are available (though I might check that later). But the question remains, why can I get right up to the server but receive no handshake response?
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MrsDude
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Posted - 2008.06.25 14:22:00 -
[18]
Originally by: Goatface Man
Well, as Telia is a company that specifically sells gaming services, I'm inclined to believe that it's well managed pipe. Which means that as my connection does this:
so-0-1-0.warr-sbr1.ja.net [146.97.42.169]
so-3-0-0.lond-sbr3.ja.net [146.97.33.18]
ldn-b2-link.telia.net [213.248.104.153]
ldn-bb2-link.telia.net [80.91.252.13]
ldn-b4-link.telia.net [80.91.250.237]
ccp-ic-124901-ldn-thon-s2.c.telia.net [213.248.90.90]
[87.237.38.200]
Same exact thing is happening to me, it's very odd indeed... Anyone at ccp got any input about this?
it comes straight off the JANET system and straight onto Telia ones, so there shouldn't be any problems along the way. The university provider claims they don't block any online gaming, and it worked a few days ago, so I'm fairly sure all ports are available (though I might check that later). But the question remains, why can I get right up to the server but receive no handshake response?
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Nyx Cyth
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Posted - 2008.06.25 21:16:00 -
[19]
again same here, ive tried on a different computer and access is still available to my account in different areas so whats the problem here?
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Miagi Sans
Imperial Academy
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Posted - 2008.06.25 23:26:00 -
[20]
mine finally cleared up after the announcement
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Goatface Man
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Posted - 2008.06.27 12:38:00 -
[21]
This problem still exists for me. |
MrsDude
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Posted - 2008.06.27 13:48:00 -
[22]
Originally by: Goatface Man
This problem still exists for me.
Same 
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Crystalizee
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Posted - 2008.06.29 16:30:00 -
[23]
I live in manchester too. Wonder if this is limited to some computers in this area as i have no problem on other computers, just mine. |
Tellock
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Posted - 2008.06.29 22:49:00 -
[24]
I have a character in Jita. Can't log in with that character as it times out. I can log in with the other characters that are not in Jita. |
Znaro
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Posted - 2008.07.03 07:34:00 -
[25]
I'm having a similar issue as was experienced with the last patch before the expansion.
When the EVE server is busy (30,000 players) i can log in fine but this is during the day for me, when it gets to evening about 0700 EVE time i cant log in atall and sometimes takes awhile for the server status to come up.
Last time it went back to normal after they did a server side hotfix during DT of some kind dunno if its the same problem now...
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RaTTuS
BIG
Libertas Fidelitas
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Posted - 2008.07.03 08:24:00 -
[26]
character in Jita are a completely different matter ...
--
BIG Lottery, BIG Deal, InEve,
USERPROFILE
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