| Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Aethraen Azizora
Viziam
Amarr Empire
0
   |
Posted - 2012.04.09 11:25:00 -
[1] - Quote
Also in Australia and also having the same connection loss issue. Like Bending Unit above, I've noticed that I'm getting an error message in Chrome saying it can't find the forum if I'm also on that page at the same time.
I've installed PingPlotter and will submit a petition once I have the results. |
Aethraen Azizora
EVE University
Ivy League
0
|
Posted - 2012.04.14 04:09:00 -
[2] - Quote
On Wed/Thu (Aus time) it was all good again -- no disconnects. I did a PingPlotter dump and saw I was being routed a different way, via the PaloAlto/Newark/London.as6453.net servers. No 204.245.39.42, as there had been before. There were a heap more hops and some low levels of packet loss, but the client seemed to handle it OK.
After downtime on Thu and into Friday, the disconnects started again. I fired up PingPlotter and saw the routing had changed back and I was once again going through 204.245.39.42 just before hitting the three CCP servers. And during the disconnects I was seeing 100% packet loss across all four.
I installed BattlePing and chose 'London' as the server to use. I've had no disconnects while using it.
Primary is Global Crossing.
Global Crossing is primary. |
Aethraen Azizora
EVE University
Ivy League
1
|
Posted - 2012.04.15 01:06:00 -
[3] - Quote
Apparently CCP worked with Global Crossing to resolve things last time this happened, in 2010. I'm hopeful they'll be able to put things right again. As others have said, we shouldn't have to use BattlePing just to get baseline service.
In the meantime, for me it's BattlePing in-game (5 days left in my free trial) and Tweeting at CCP and Level 3 out-of-game.
CCP Mort, you need a Twitter account... |
Aethraen Azizora
EVE University
Ivy League
2
|
Posted - 2012.04.16 07:34:00 -
[4] - Quote
I'm seeing a different route also, similar to Mollernak's, with no Global Crossing server...
Target Name: srv200-g.ccp.cc
IP: 87.237.38.200
Date/Time: 16/04/2012 5:31:38 PM to 16/04/2012 5:33:56 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 56 0 0.0 1 85 2 [192.168.1.1]
2 56 0 0.0 13 58 15 nexthop.nsw.iinet.net.au [203.215.17.248]
3 56 0 0.0 14 115 17 te1-1.syd-ult-bdr2.iinet.net.au [203.215.16.24]
4 56 0 0.0 14 19 14 te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]
5 56 0 0.0 13 95 20 xe-1-1-0-0.syd-ult-core1.iinet.net.au [203.215.20.30]
6 56 0 0.0 14 30 15 26629.siko06.cu.reach.com [134.159.126.45]
7 56 0 0.0 14 56 18 i-0-7-1-0.sydo-core02.bi.reach.com [202.84.223.1]
8 56 0 0.0 170 195 171 i-0-2-0-0.eqnx-core01.bx.reach.com [202.84.140.133]
9 56 0 0.0 242 251 243 i-3-1.eig-core01.bi.reach.com [202.84.141.69]
10 56 0 0.0 278 287 278 i-2-0-0.nwk-core01.bi.reach.com [202.84.141.90]
11 56 0 0.0 350 438 391 i-4-1.ulco-core01.bx.reach.com [202.84.144.86]
12 56 0 0.0 315 371 320 ldn-s2-rou-1041.UK.eurorings.net [195.66.224.54]
13 56 0 0.0 358 934 426 [134.222.109.115]
14 56 0 0.0 348 368 349 srv248-e.ccp.cc [87.237.36.248]
15 56 1 1.8 349 354 350 srv200-g.ccp.cc [87.237.38.200]
Will try EVE w/o BattlePing tonight and see how I go. |
Aethraen Azizora
EVE University
Ivy League
2
|
Posted - 2012.04.16 09:43:00 -
[5] - Quote
Kittens are dying...
Target Name: srv200-g.ccp.cc
IP: 87.237.38.200
Date/Time: 16/04/2012 7:40:11 PM to 16/04/2012 7:42:24 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 54 0 0.0 1 100 6 [192.168.1.1]
2 54 0 0.0 14 74 17 nexthop.nsw.iinet.net.au [203.215.17.248]
3 54 0 0.0 13 35 15 te1-1.syd-ult-bdr2.iinet.net.au [203.215.16.24]
4 54 0 0.0 14 34 15 te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]
5 54 0 0.0 13 94 20 xe-1-1-0-0.syd-ult-core1.iinet.net.au [203.215.20.30]
6 54 0 0.0 14 68 17 26629.siko06.cu.reach.com [134.159.126.45]
7 54 0 0.0 14 63 18 i-0-7-1-0.sydo-core02.bi.reach.com [202.84.223.1]
8 54 0 0.0 170 211 173 i-0-2-0-0.eqnx-core01.bx.reach.com [202.84.140.133]
9 54 0 0.0 242 265 243 i-3-1.eig-core01.bi.reach.com [202.84.141.69]
10 54 0 0.0 278 306 279 i-2-0-0.nwk-core01.bi.reach.com [202.84.141.90]
11 27 19 70.4 2874 2953 2898 i-4-1.ulco-core01.bx.reach.com [202.84.144.86]
12 30 21 70.0 2834 2959 2882 ldn-s2-rou-1041.UK.eurorings.net [195.66.224.54]
13 32 27 84.4 2850 2944 2890 [134.222.109.115]
14 37 31 83.8 2863 2969 2911 srv248-e.ccp.cc [87.237.36.248]
15 53 53 100.0 0 0 0 [-]
16 53 53 100.0 0 0 0 [-]
17 53 53 100.0 0 0 0 [-]
18 53 27 50.9 2811 2967 2892 srv200-g.ccp.cc [87.237.38.200]
Like the others, the pings are GINORMOUS, some hops have 100% packet loss and the game is unplayable... Back to BattlePing I go...
|
Aethraen Azizora
EVE University
Ivy League
2
|
Posted - 2012.04.16 11:12:00 -
[6] - Quote
Also, if you haven't already, please post your PingPlotter or traceroute if you're a) in Australia and with an ISP other than iiNet or b) not in Australia.
I've had a Tweet from @Erlendur, software director at CCP, that they're aware of this thread, and "players experiencing this appear to be from Australia and mention iiNet as their ISP". While there do seem to be a lot of Australian iiNet customers in this thread, looking at all of the posts I don't think everyone experiencing this problem is from Australia or uses iiNet if they are are... |
Aethraen Azizora
EVE University
Ivy League
2
|
Posted - 2012.04.17 09:39:00 -
[7] - Quote
Glijaron wrote:Played last night and today with no discos *knocks on wood*. Route seems to be back through Global Crossing but apparently they've changed the hampster, hopefully last another couple years  So far so good... I'll hold off for a thanks to CCP for another couple few days.
Same here -- fired up the client without using BattlePing and so far no disconnections. And it's back to the route with Global Crossing.
They need to change the hamsters more frequently, I think... It would still be nice if someone from CCP dropped in and told us what the problem was and how they fixed it.
CCP Mort? ... Mort? ... Mort?
Guess he's sick... My best friend's sister's boyfriend's brother's girlfriend heard from this guy who knows this kid who's going with a girl who saw CCP Mort pass out at 31 Flavors last night. I guess it's pretty serious.
(Random question: why is there no CCP Bueller? There totally needs to be one...) |
Aethraen Azizora
EVE University
Ivy League
3
|
Posted - 2012.04.17 21:16:00 -
[8] - Quote
Tokra, Alex: when your client crashes, is it because you've lost connection to the server? Have you run PingPlotter to check your connection? It sounds like your issues might be something different than what we've experienced. |
Aethraen Azizora
EVE University
Ivy League
3
|
Posted - 2012.04.21 12:06:00 -
[9] - Quote
Hmmm... While PingPlotter shows me that the hamsters at 204.245.39.42 are tired again GÇô the ping spikes on that hop and the ccp hop that follows (I think they're using reconditioned hamsters) GÇô I haven't lost my connection at all over the past couple of days. Even without BattlePing.
It's all just so inconsistent.
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