Originally by: Seberitron

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CCP designers have their heads so far up their *!#%@(#*@ that they need a window in their gut just to see where they are going.

I have been a networking engineer for 22 years. Mind you, an engineer, not a desktop hacker. I have read this entire thread and any of the other remotely related threads to these disconnection problems people keep having.

CCP is 99% of the problem, not the users of the game (I say 99% because there is always something unknown to the writer). I have been reading of all the efforts people that are trying to help fix the problems, all while they are paying for game time and not getting paid for development.

Disconnections are one problem that is aggravating and actually can rob the users of time they are rightfully paying for. BUT, if you read the EULA, they can give you less than 0 minutes per month of play time and charge you the full month. Legally sound, ethically bankrupt.

HOWEVER, when a disconnect happens, people loose ships and equipment and THAT is done at great expense to the user. When a petition is filed as a result, all we get is the smarmy "We're sorry for your loss...bla, bla, bla..." and the user (and their corporation) is just plain out of luck.

Cold hard fact is that CCP couldn't care less about our losses. Save all of us the lies CCP and just give it to us straight and say "Tough luck, sucker!" Evidence of this is the fact the second (literally) your monthly bill is up, you can't get it. Interesting how THAT portion of their business model NEVER fails.

A note to CCP: Yes, I understand that the principals of accounting have been in existence for several hundred years, at least while the principals of stable code writing is less than 2 years old. Therefore, it's understandable that your billing is wildly more accurate than your code.

It's painfully obvious that the code in the game and your backbone network that supports it are far from stable and not acceptable and will never be perfect. It appears that you have directed your staff to come up with new features, but are lacking on the stability of the game itself.

But it would foster good relations to your "customers" to at least refund them something for the massive disconnections you are experiencing. In addition, when our ships and equipment are lost as a result of the unstable backbone of your network, replace their ships.

But to tell us you are sorry for our losses when those losses are a direct result of YOUR malfeasance, frankly, that makes all of us a bunch of CHUMPS!

Time to step up to the plate and treat your customers as they are. CUSTOMERS

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