| Pages: [1] :: one page |
|
|
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Bull Frog
Amarr
Dirt Nap Squad
Dirt Nap Associates
   |
Posted - 2008.10.24 05:51:00 -
[1]
I came to this realization today when talking to the Icelandair customer service people. I was trying to explore options with my fan-fest trip since my traveling companion can no longer make the trip (military matters etc.). My first question was if we could get him a refund in any way possible, and that answer was a short and to the point "No." Fine, well what about transferring it to another name since I have other corp mates that CAN make it in time. Well I didn't even get to finish that thought, these people were so rude its amazing they are employed with any kind of customer interaction related job. I asked to talk to a supervisor... same thing, cut off in the middle of the sentence, "No, you can't cancel." "No, no changes are allowed, ever!"
So I guess Iceland doesn't want that many people to visit and its tourism must be doing fine. Next fan-fest, I am thinking ... Boat.
But, on the off chance that anyone IN Iceland reads this and has a helpful idea, or a wife etc that works for Icelandair that can change their minds, I am willing to accept the help.
Your signature has been proven to be the cause of node crashes and immense lag. -Kreul Intentions |
Lana Lanee
Minmatar
|
Posted - 2008.10.24 07:35:00 -
[2]
you should be able to change the name of the person. worked for me...
|
Bull Frog
Amarr
Dirt Nap Squad
Dirt Nap Associates
|
Posted - 2008.10.24 14:56:00 -
[3]
Edited by: Bull Frog on 24/10/2008 15:04:20
Well I really wish I knew who you talked to, because they aren't letting me change the name. "It's not possible." is the answer I get. I guess they've had a little too much Brennivin to find the DEL key.
Your signature has been proven to be the cause of node crashes and immense lag. -Kreul Intentions |
Bull Frog
Amarr
Dirt Nap Squad
Dirt Nap Associates
|
Posted - 2008.10.29 02:14:00 -
[4]
UPDATE for anyone that wants a laugh.
I tried emailing thier customer support and was told to call and they would help me with my request. I replied via email that I had called but was denied, and could they please tell me who to ask for to get this resolved. "Ask for a supervisor."
I called and asked for a supervisor, was connected, and the supervisor said, "Yes I am aware of your problem, I sent you the email."
"Well can we change the name please?" I asked.
"...no."
 I almost bit through my tongue to keep from saying anything that might be used to detain me in Boston.
Your signature has been proven to be the cause of node crashes and immense lag. -Kreul Intentions |
Adm Tecumseh
Destructive Influence
Band of Brothers
|
Posted - 2008.10.29 05:25:00 -
[5]
You should just go to Iceland. Afterall in 10 years they won't have glaciers, food, employment, or any sort of worthwhile population. It would be like being there when the dinosaurs went extinct. So get your monies worth now cause in 10 years CCP will still have a crappy office on the edge of a crappy wharf in a crappy town that cheats tourists out of their hard earned money, and they will most likely be the only industry left in Iceland.
Seriously, Reykavik is the only major urban city that I have visited that made me feel like I was an unwelcome outsider.
So go get your moneies worth.
|
Bull Frog
Amarr
Dirt Nap Squad
Dirt Nap Associates
|
Posted - 2008.10.29 05:49:00 -
[6]
Didn't say I wasn't going, been there already anyway. The point was they had the opportunity to bring someone to the Country that would spend money there. But now its just an empty seat for my invisible girlfriend.
Your signature has been proven to be the cause of node crashes and immense lag. -Kreul Intentions |
Red zeon
Caldari
Circle of Shadows
Bionic Dawn
|
Posted - 2008.10.29 16:22:00 -
[7]
 Originally by: Bull Frog
Didn't say I wasn't going, been there already anyway. The point was they had the opportunity to bring someone to the Country that would spend money there. But now its just an empty seat for my invisible girlfriend.
well look at it from the bright side, atleast you have a invisible girlfriend, :P
well call the agency or whatever, repeat the call every 30min until they give upp.
every time say your name is batman..
-hi this is batman, i payed for a trip there, but the name of my friend is misspelled, its not spelled tom waits, it is spelled d-a-n J-u-l-e-s, could you change that so there wont be any problems crossing the boarder?
if he would say no. hang upp.
wait 30min, call again..
-hi this is batman again, +the bs you sayd in previous call
if it works this time its all good, if it dont work, hang upp
wait 30min,
call again and say your name is batman, if they would hang upp instantly, wait 30min and tell your name is robin, the sidekick for batman amd repeat.
suggested names after that is:
terminator
superman
Brittney spears
phantom
or any other fictional name you can think off
======
* Your signature file is too large. Please note: we allow signature files no larger than 400x120 pixels - Fallout |
malfoy
|
Posted - 2008.10.29 22:42:00 -
[8]
Originally by: Red zeon
Originally by: Bull Frog
Didn't say I wasn't going, been there already anyway. The point was they had the opportunity to bring someone to the Country that would spend money there. But now its just an empty seat for my invisible girlfriend.
well look at it from the bright side, atleast you have a invisible girlfriend, :P
well call the agency or whatever, repeat the call every 30min until they give upp.
every time say your name is batman..
-hi this is batman, i payed for a trip there, but the name of my friend is misspelled, its not spelled tom waits, it is spelled d-a-n J-u-l-e-s, could you change that so there wont be any problems crossing the boarder?
if he would say no. hang upp.
wait 30min, call again..
-hi this is batman again, +the bs you sayd in previous call
if it works this time its all good, if it dont work, hang upp
wait 30min,
call again and say your name is batman, if they would hang upp instantly, wait 30min and tell your name is robin, the sidekick for batman amd repeat.
suggested names after that is:
terminator
superman
Brittney spears
phantom
or any other fictional name you can think off
sadly Linkage
section 3.1.2
a couple of years ago this happened to us while travelling in a group and they refused to transfer a ticket. The airline relinquished when someone told them a relative (doctor) would get medical certificates issued for the whole group, forcing them to refund.
Check to see if your travelling partner is entitled to a refund if she can get a doctor to sign her off. Once they know they wont be getting paid for an empty seat someone may see sense and swap the names on the ticket. worth a try as a last resort.
|
Bull Frog
Amarr
Dirt Nap Squad
Dirt Nap Associates
|
Posted - 2008.10.30 01:10:00 -
[9]
And also sadly we all fall under 3.1.3 because... TA diddly DA.... its winter SPECIAL RATES
Your signature has been proven to be the cause of node crashes and immense lag. -Kreul Intentions |
Reptar Dragon
THE FINAL STAND
Red Box.
|
Posted - 2008.10.30 14:55:00 -
[10]
Keep calling. Try calling a different part of the airline, and then ask for the head of customer service.
|
|
|
|
|
| |
|
| Pages: [1] :: one page |
| First page | Previous page | Next page | Last page |