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Thread Statistics | Show CCP posts - 100 post(s) |

Par'Gellen
23
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Posted - 2012.04.04 15:49:00 -
[1] - Quote
I didn't read the entire thread but my only concern about the whole botting/banning thing would be false positives. For instance: If I were to try to log in one day and got an "You've been banned!" message I would need to know why in detail since I don't bot or deal with RMT in any way THAT I AM AWARE OF. I buy and sell large quantities of various things on the market and contracts all the time and I have no idea if the buyers and sellers are botters or RMT'ers. Does that connect me to them in terms of flagging?
And my biggest concern is what's to stop some rich asshat who is mad at me and fed up with the game and never going to play again from sending me isk and then reporting me as RMT? I understand he would be killing his own account as well but if he doesn't care about that then what's to stop him?
These are the things that concern me about this whole affair.
If you can assure me this kind false positive thing can't happen then I'm all for it! To err is human, but it shouldn't be the company motto... |

Par'Gellen
23
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Posted - 2012.04.04 16:06:00 -
[2] - Quote
Grikath wrote:Sreegs has already stated that people who insist that they are "false positives" and get banned should use the normal petition route.
That does not assure me in the slightest... Hell at this point I'm actually concerned about buying or selling anything. To err is human, but it shouldn't be the company motto... |

Par'Gellen
23
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Posted - 2012.04.04 16:38:00 -
[3] - Quote
Is there any way I can alert CCP when I'm going to do something that might get me flagged? Do I need to submit a petition before each market sale or isk transfer?
Something like: "I'm selling/buying a rediculously large pile of PI stuff today. PLEASE DON'T BAN ME!" "I'm transfering a rediculously large amount of isk between atls today. PLEASE DON'T BAN ME!" "I'm depositing/removing a rediculously large amount of isk to/from the corp wallet today. PLEASE DON'T BAN ME!" "I'm gonna grind some missions today. My alt(s) might help out. PLEASE DON'T BAN ME!"
Etcetera ad infinitum...
I'm all for botters/RMT destruction but I do NOT want to be lumped in with them through normal gameplay. To err is human, but it shouldn't be the company motto... |

Par'Gellen
23
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Posted - 2012.04.04 17:08:00 -
[4] - Quote
agrajag119 wrote:Sreegs has already said that they're detection mechanisms are complex enough that normal activities don't show up. Think about it, if that sort of activity got you flagged, they would be looking at a ridiculous number of each day. In order for their scripts to be effective, they have to be selective. Now he can't go into details, simply because the bott / rmt crowd is reading this too. If he said "we watch for xxx activity", they would just stop doing that. Put down the tinfoil for a minute and realize that this guys RL job depends on his accuracy in finding legit abusers, not the innocent. If he doesn't do it right, he's back to eating ramen each day and looking for work. If nothing else, trust in his own desire to be employed  I see your point. It just scares the hell out of me. I've got a lot of time in this game (pushing 9 years now) and am able to easily do things that others might find quite difficult. It just bothers me that what I consider every-day gameplay might risk getting me flagged as an RMTer or something and after reading this entire thread I see nothing that reassures me that that can't happen. To err is human, but it shouldn't be the company motto... |

Par'Gellen
23
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Posted - 2012.04.05 13:32:00 -
[5] - Quote
Sreegs dude... You talk a lot about respect and wasting time but avoid direct questions which only makes us ask them repeatedly thinking maybe you have a comprehension problem (*shrug* some people do). Don't get mad at us for hating "politically correct double-talk say-nothing" answers to real questions. To err is human, but it shouldn't be the company motto... |

Par'Gellen
24
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Posted - 2012.04.05 14:36:00 -
[6] - Quote
Vulcan23 wrote:A mere combination of words does not a meaningful answer make. Especially when those words are presented in a context that suggests that the problems at issue were not properly understood in the first place, rendering empty answers even emptier. It also doesn't help that the 'answer' is surrounded by contradictory statements that at one moment state that there is literally nothing to worry about and then at the next moment state that the needs of a 'niche' playstyle (a niche playstyle! in MY sandbox?) will not affect the way he proceeds. So, it is really not surprising that people continue to ask for clarification in response to such a complex of empty phrases, contradictory statements, and expressions of a lack of concern for the issues at hand (which in any case seem not to have been properly understood). ^ This!
I've read the entire thread and see nothing at all in any of Sreegs' answers that reassures me I won't get flagged for buying/selling something on the market from/to an RMT. One moment he is telling us it never happens then almost in the same breath telling us that when it happens (wait... what?) that the solution is to go sit in a petition queue for weeks. That is not an acceptable answer.
Also I'd like to point out that being a member of your company's customer service department has nothing at all to do with the basic level of courtesy and professionalism you should show while representing that company. Especially to customers. To err is human, but it shouldn't be the company motto... |

Par'Gellen
24
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Posted - 2012.04.05 15:50:00 -
[7] - Quote
Padme Amidala Naberrie wrote:Yes it does, you just can't accept the answer. You are correct in a way because the answers Sreegs has given us are contradictory and sensless. Most people question such things. In several of his responses he may as well have said "Bing tiddle tiddle bong... Go away." To err is human, but it shouldn't be the company motto... |

Par'Gellen
24
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Posted - 2012.04.05 16:17:00 -
[8] - Quote
Buzzy Warstl wrote:Par'Gellen wrote:Padme Amidala Naberrie wrote:Yes it does, you just can't accept the answer. You are correct in a way because the answers Sreegs has given us are contradictory and sensless. Most people question such things. In several of his responses he may as well have said "Bing tiddle tiddle bong... Go away." People who will break the rules of a game will look for any edge of an exception they can use to justify their actions. While you are probably not one of those people, the answer that would satisfy your curiosity would provide many of them with that sliver of an exception they could use to (at minimum) consume excess CCP customer support resources while trying to get away with it. I understand that completely and that is actually a much better answer and makes me feel a lot better about the whole issue than anything Sreegs has said. Maybe he just got my hairs up due to his mouthfull-of-broken-glass style of customer interaction. To err is human, but it shouldn't be the company motto... |
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