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BSOD
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Posted - 2003.06.18 13:29:00 -
[1]
Over the past two weeks, my corp has been having problems with a thief. Fortunately they only have low-security access so only low-value stuff disappears, but it still makes it impossible for me (as head of manufacturing) to put things in Hangar 1 for general corp use. I can't even put Miner 1s and cargo expanders in there without them disappearing in hours. Now, the ISK loss is almost insignificant even for decent-sized stacks of those items, BUT when the stuff is stolen it means that those who need the stuff can't get it. As a result, I'm on the verge of burnout because I have to personally handle nearly every request for equipment, even for tiny stuff like, "Can I have a pair of cargo expanders?".
To fix this, I was given auditor access by the corp execs. I was disappointed to find out that the Auditor role is UTTERLY USELESS. All it lets me see is who was given/revoked a given access type, when someone joined the corp, and which corp they left in order to join us. None of which is very useful for me to catch this thief.
CCP, when is the Auditor role ever going to be properly implemented? I'm talking about hangar access logs here. If someone takes an item from one of the corp hangars, *I need to be able to find out who*. Just like in a real corporation, where purchases and supply requisitions almost always have to be signed for, even the smallest of items. Who has access to the general supply hangar is something I already know... I need to know who is ABUSING that access without spending weeks rotating access between hangars to figure out who has access when something disappears. ---------------- Blue Screen of Death CEO Exodus Enterprises |

Aras
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Posted - 2003.06.18 20:15:00 -
[2]
You said it yourself, IRL people have to sign for stuff. Put all your stuff in sec 2 and up hangers and make people request items from an officer or your corp.
**I'm a flower, watch me blossom... and kill** |

BSOD
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Posted - 2003.06.18 20:55:00 -
[3]
That's currently what we're doing, but when it has to be done for EVERYTHING it gets to be a *massive* headache. I spent way too much time last night relogging to my production char to answer every single little, "do you have xxx nearly worthless item?" question. I'm approaching burnout rapidly, handling all the damn requests because myself and the other execs no longer know who we can trust.
And in general, I don't like the idea of a thief in my corp, even if we render him unable to steal something. I want to put some bait in the hangar, let him steal it, and then start podding him senseless. I don't want the corp to be held hostage and constantly being overly paranoid because of one bad apple we can't track down. Even though this thief is no longer capable of taking anything of serious value, he's crippling our corp because of the fact that the people who can be trusted are wasting too much time doling even the smallest items out when we should at least be able to safely put miner 1s in the hangar...
The auditor role was implemented to deal with corporate theft... But what's the point if you can't see who took the items that disappear from your hangar?
There are plenty of places where a corporate employee can use a corporate resource without human intervention and yet leave a paper trail so that their actions can be tracked. For example, if my companie's trade secrets were getting emailed out to someone who wasn't supposed to be seeing them, our sysadmins could go through their mail logs and find out who. Likewise, every time I start up Matlab and grab one of my companie's network licenses, that action is automatically logged. In EVE, as corporate auditor, I should, and currently *need* be able to see logs of any transaction that involves the corporate hangars.
Edited by: BSOD on 18/06/2003 20:59:13 ---------------- Blue Screen of Death CEO Exodus Enterprises |

Xentropy
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Posted - 2003.06.18 23:33:00 -
[4]
Agreed completely. Movements of items out of *and into* corporate hangars should be logged. This way those who donate can be rewarded and those who take more than they can use can be punished.
My corp is currently facing the opposite problem. Minerals or other items appear in the hangars and I'm constantly having to ask who put them there so we can determine which members are contributing the most.
Hopefully this will be introduced along with the separate "read" and "write" access permissions that CCP has said are upcoming.
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Helen Baque
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Posted - 2003.06.19 06:05:00 -
[5]
"I want to put some bait in the hangar, let him steal it, and then start podding him senseless."
I feel a warm flush of affection toward you. :-)
-- Helen Baque Baque Industries
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BSOD
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Posted - 2003.06.19 13:50:00 -
[6]
Hehehe. Anyone who takes 40 miner 1s from the corp hangar at once needs to be taught a lesson.
I agree on the idea of also seeing who puts stuff into the hangar - I know some of our members put all their pirate loot into the corp hangar for corp use, they usually tell the corp but not always. (Our last theft incident was some of the loot one of our members placed in the hangar.) ---------------- Blue Screen of Death CEO Exodus Enterprises |

CrispyCreme
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Posted - 2003.06.19 14:33:00 -
[7]
Yea,
The role should also be able to track corp wallet transactions of executives. Where the money is being spent, who it was given too etc. Keeps everyone in line!
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Athan
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Posted - 2003.06.20 01:24:00 -
[8]
Definitely seconded, er, thirded, oh hang on, fourthed.
We had just this problem ourselves today. People being lazy and us not know where stuff was when needed.
Oh one "gotcha". If you drag onto a ship in a corp hangar and the item will fit in that ship's cargo hold it WILL go into that hold. We 'lost' some rare items when I unfitted today until I realised what had happened :P.
-Ath --
http://big.wayland.dk/Lottery.asp - The BIG Lottery |

Arialis
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Posted - 2003.06.20 06:10:00 -
[9]
I agree that some better tracking system for corps should be put in place. Especially for those that are falsely accused of stealing.
I left my former corp because people thought I stole from them. Still bothers me too, but atleast they finally took me off of their blacklist. I feel your pain BSOD. Maybe this thief you are looking for stole from the corp I was a part of.... something to think about.
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Kimi
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Posted - 2003.06.20 11:10:00 -
[10]
We caught a similar thief with the simple process of setting up market buys for the items most commonly taken.
Sure enough, when someone sold 20 cargo expanders and 12 miner 1's just shortly after they disappeared from the hanger, we had found our thief.
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Cezanne
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Posted - 2003.06.20 11:56:00 -
[11]
Xentropy I have the perfect solution to your 'problem'.
You have members who are putting items into the corporate hangers without asking for payment. BSOD has members removing items without providing appropriate compensation. Clearly an excellent solution would be for your two corporations to merge thus eliminating your disequilibria. :D
(PS I agree completely. Transaction records for items transfered would be great)
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BSOD
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Posted - 2003.06.20 14:37:00 -
[12]
The thief is definately not the same Arialis. After you left we had no incidents for 3-4 weeks. We didn't start having theft incidents again until after our most recent recruitment drive.
Thanks for the tip on buy orders. I don't know if the thief is selling the items or simply recycling them though. ---------------- Blue Screen of Death CEO Exodus Enterprises |

Arialis
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Posted - 2003.06.20 17:20:00 -
[13]
Ever heard of someone laying low for awhile? LOL .. I guess nothing will change your mind.
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BSOD
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Posted - 2003.06.20 17:55:00 -
[14]
I don't believe in coincidences.
And I know that this thief is not into laying low.
Back to the topic: When will we be able to audit hangar transactions? ---------------- Blue Screen of Death CEO Exodus Enterprises |
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