| Pages: [1] :: one page |
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |

Professor Dumbledore
Amarr GoonFleet GoonSwarm
|
Posted - 2009.01.16 17:41:00 -
[1]
Lately when i have been seeing corp members replys to peitions they have been getting a ton of copy and pastes nothing showing in our logs and getting their tickets closed when an issue is legitimate and if the bother escalating it it gets fixed.
Why is it that you allow such incompetence to work for you in game petition system?
|

Drake Draconis
Minmatar Shadow Cadre Worlds End Consortium
|
Posted - 2009.01.16 17:51:00 -
[2]
Wrong place to talk about it.... |

Jason Edwards
Internet Tough Guy
|
Posted - 2009.01.16 17:56:00 -
[3]
Originally by: Professor Dumbledore Lately when i have been seeing corp members replys to peitions they have been getting a ton of copy and pastes nothing showing in our logs and getting their tickets closed when an issue is legitimate and if the bother escalating it it gets fixed.
Why is it that you allow such incompetence to work for you in game petition system?
1. You just admitted to rule breaking. 2. They are cookie cutter out of necessity.
If you need to respond to the petitions every 30 seconds... you end up not wanting to be typing like mad. Instead you have cookie cutter copy-paste jobs. |

Herschel Yamamoto
Bloodmoney Incorporated
|
Posted - 2009.01.16 19:38:00 -
[4]
A GM would have to be insane not to copy-paste solutions to the common problems. The answer is usually the same, so why bother typing it fresh every time? ----------- Herschel's Cruiser BPC Store |

Saphirro
|
Posted - 2009.01.17 00:27:00 -
[5]
Originally by: Herschel Yamamoto A GM would have to be insane not to copy-paste solutions to the common problems. The answer is usually the same, so why bother typing it fresh every time?
That works well when you read the problem and understand the answer that relates to it.
I've seen some that are utterly ridiculous, unhelpful and also prove what was sent was not fully read or understood.
____________________________________ Google - 'Rata Nrnima bunyip issler' |

Bellum Eternus
Gallente Death of Virtue
|
Posted - 2009.01.17 09:11:00 -
[6]
Originally by: Professor Dumbledore Lately when i have been seeing corp members replys to peitions they have been getting a ton of copy and pastes nothing showing in our logs and getting their tickets closed when an issue is legitimate and if the bother escalating it it gets fixed.
Why is it that you allow such incompetence to work for you in game petition system?
Hey @sshole, the word is spelled 'incompetent'. Stop wasting everyone's time. |

Jonas Barcal
Caldari
|
Posted - 2009.01.17 10:26:00 -
[7]
Well if you girls would stop spamming petitions maybe the GM's would have the time to stop and read them on occasion. |

Saphirro
|
Posted - 2009.01.17 22:03:00 -
[8]
Originally by: Jonas Barcal Well if you girls would stop spamming petitions maybe the GM's would have the time to stop and read them on occasion.
If the game was more stable and had less bugs they'd get fewer petitions...
____________________________________ Google - 'Rata Nrnima bunyip issler' |

Captain Pompous
|
Posted - 2009.01.17 23:10:00 -
[9]
Originally by: Bellum Eternus
Originally by: Professor Dumbledore Lately when i have been seeing corp members replys to peitions they have been getting a ton of copy and pastes nothing showing in our logs and getting their tickets closed when an issue is legitimate and if the bother escalating it it gets fixed.
Why is it that you allow such incompetence to work for you in game petition system?
Hey @sshole, the word is spelled 'incompetent'. Stop wasting everyone's time.
Hey ****tard, stop being such a complete and utter ****face and contribute something meaningful to the discussion. To the OP: whilst pro forma responses are disheartening, they are a sad necessity in the light of an insanely high workload
|

Bunyip
|
Posted - 2009.01.18 00:10:00 -
[10]
Hey guys,
I¦m here in Iceland and talked to them about this issue. They assure me that it is a necessity to give some of the ¦cookie cutter¦ responses to us.
The workload on the GMs is huge (a bit over 50 GMs dealing with over 1000 petitions and reports per day). For most of the issues that should¦ve been covered, they¦re revising their operation procedures and assure me that every response is investigated until either closure is assured or action is taken.
|

Captain Pompous
|
Posted - 2009.01.18 00:15:00 -
[11]
Originally by: Bunyip Hey guys,
I¦m here in Iceland and talked to them about this issue. They assure me that it is a necessity to give some of the ¦cookie cutter¦ responses to us.
The workload on the GMs is huge (a bit over 50 GMs dealing with over 1000 petitions and reports per day). For most of the issues that should¦ve been covered, they¦re revising their operation procedures and assure me that every response is investigated until either closure is assured or action is taken.
Thanks for the info  |

Vaal Erit
Science and Trade Institute
|
Posted - 2009.01.18 00:15:00 -
[12]
Originally by: Bellum Eternus
Hey @sshole, the word is spelled 'incompetent'. Stop wasting everyone's time.
Angry Bellum is angry! But I still agree with him. If the goonie goon goons are petitioning ships lost to massive lag-fest 0.0 fights then don't bother, you really are wasting everyone's time. |

Karrade Krise
Galatic P0RN Starz
|
Posted - 2009.01.18 00:55:00 -
[13]
"Incompident"
I find your lack of spelling disturbing.
Karrade-Confirming all pirate babies come from me Surfin's PlunderBunny-I always knew you were a woman Karrade-I am a man of many talents.
|

fuze
Gallente Chosen Path Veritas Immortalis
|
Posted - 2009.01.18 01:55:00 -
[14]
Req: T2 'cookie cutter' responses. |
| |
|
| Pages: [1] :: one page |
| First page | Previous page | Next page | Last page |