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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Ecinev
Viziam Amarr Empire
0
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Posted - 2012.04.18 16:17:00 -
[1] - Quote
*sigh* where do I start havent logged in for approx 2-3 weeks now as no matter what I do I can't get past the splash screen, have tried reinstalling daily, manually adding some of the patches you put up in forums, disabling AV/FW, making sure computer clean of any problems, making sure drivers/DX are updated, running in compatibility mode, repair tools + making sure I have new repair tool, tried deleting random files and repairing, tried running launcher, normal .exe and the /bineve.exe
All I ever get is the splash screen, I love paying for a game I cannot play now. The funny thing is I have not changed anything since before launcher, Before that piece of crap was released I could ALWAYS log in and NEVER ever EVERRRRR had a problem logging in...... ( I did manage to log in using launcher within the first few days it was released but now nothing)
Any help would be appreciated, It's impossible its a hardware issue especially as EVERYTHING else runs like normal on my pc but only Eve plays up.
-.-
*edit* I mean no offence to CCP but how can you release something then when it causes SO many people problems you don't remove it and fix it then re-release it when it actually WORKS? surely thats why you have a test server and mass testing? |
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CCP Cascade
108
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Posted - 2012.04.18 18:06:00 -
[2] - Quote
Hi,
By the sound of your problem description, it sounds like you don't have a problem actually using or starting the Launcher. Is that correct? It sounds like you have a problem starting the EVE client and that your problem is completely unrelated to the Launcher.
Some questions:
Are you also saying that reinstalling does not resolve your problem? Have you tried reinstalling into some other folder for example into a folder on your desktop? Have you cleared your cache and settings? Have you tried starting the ExeFile.exe straight from the EVE\bin directory? If so, what happens - does the ExeFile.exe just hang in the background? What does the output in logserver.exe say if you first start logserver.exe and then attempt to start ExeFile.exe? Please paste it here or send in an eve mail to me. Have you been in contact with customer support by filing a petition?
Please let me know and I'll do my best to assist you with finding out the issue! Associate Technical Producer - Core Technology Group |
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Lyron-Baktos
Selective Pressure Rote Kapelle
106
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Posted - 2012.04.18 20:44:00 -
[3] - Quote
ya, if you are getting to the splash screen, you are past the launcher now and are actually trying to launch the game.
good luck On holiday. -áIn some other world. Where the music of the radio was a labyrinth of sonorous colours. To a bright centre of absolute convicton. -áWhere the dripping patchouli was more than scent. -á It was a sun |
Ecinev
Viziam Amarr Empire
0
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Posted - 2012.04.19 08:46:00 -
[4] - Quote
Are you also saying that reinstalling does not resolve your problem? This does not help. Have you tried reinstalling into some other folder for example into a folder on your desktop? Am trying this now, will post after it finishes.
Have you cleared your cache and settings? Yes, did not do anything. Have you tried starting the ExeFile.exe straight from the EVE\bin directory? If so, what happens - does the ExeFile.exe just hang in the background? Yes, it just opens the process in task manager but doesn't even show a splash screen. What does the output in logserver.exe say if you first start logserver.exe and then attempt to start ExeFile.exe? Please paste it here or send in an eve mail to me.
too long for even 4 mails so will post here. Have you been in contact with customer support by filing a petition? One thing I haven't done, been just trying everything I could find on every forum. |
Ecinev
Viziam Amarr Empire
0
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Posted - 2012.04.19 08:50:00 -
[5] - Quote
12012.04.19 08:35:38:561Exefile STARTUP 22012.04.19 08:35:38:570Blue module starting 32012.04.19 08:35:38:570Windows version 6.1.7601 "Service Pack 1" platform:2 sp:1.0 suitemask:768 product:1 42012.04.19 08:35:38:570Current working directory is C:\Program Files (x86)\CCP\EVE\launcher 52012.04.19 08:35:38:570BlueOS search paths: 62012.04.19 08:35:38:570bin: 72012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\bin: 82012.04.19 08:35:38:570root: 92012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE: 102012.04.19 08:35:38:570app: 112012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\: 122012.04.19 08:35:38:570res: 132012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\res\: 142012.04.19 08:35:38:570settings: 152012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\cache\: 162012.04.19 08:35:38:570lib: 172012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\lib\: 182012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\stdlib\: 192012.04.19 08:35:38:570macro: 202012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\macros\: 212012.04.19 08:35:38:570cache: 222012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\cache\: 232012.04.19 08:35:38:570script: 242012.04.19 08:35:38:570C:\Program Files (x86)\CCP\EVE\script\: 252012.04.19 08:35:38:735Scanning C:/Program Files (x86)/CCP/EVE/ for stuff files 262012.04.19 08:35:38:742Loading index for stuff file res.stuff 272012.04.19 08:35:38:743Loading index for stuff file resCelestialTextures.stuff 282012.04.19 08:35:38:743Loading index for stuff file resCharacterAnimation.stuff 292012.04.19 08:35:38:744Loading index for stuff file resCharacterCreationBackdrops00.stuff 302012.04.19 08:35:38:745Loading index for stuff file resCharacterCreationBackdrops01.stuff 312012.04.19 08:35:38:745Loading index for stuff file resCharacterCreationUI.stuff 322012.04.19 08:35:38:747Loading index for stuff file resCharacterInterior.stuff 332012.04.19 08:35:38:747Loading index for stuff file resCharacterLOD.stuff 342012.04.19 08:35:38:751Loading index for stuff file resCharacterMisc.stuff 352012.04.19 08:35:38:752Loading index for stuff file resCharacterModularFemale.stuff 362012.04.19 08:35:38:788Loading index for stuff file resCharacterModularFemaleHairHiRes.stuff 372012.04.19 08:35:38:789Loading index for stuff file resCharacterModularFemaleHeadHiRes.stuff 382012.04.19 08:35:38:789Loading index for stuff file resCharacterModularFemaleHiRes00.stuff 392012.04.19 08:35:38:791Loading index for stuff file resCharacterModularFemaleHiRes01.stuff 402012.04.19 08:35:38:792Loading index for stuff file resCharacterModularMale.stuff 412012.04.19 08:35:38:806Loading index for stuff file resCharacterModularMaleHairHiRes.stuff 422012.04.19 08:35:38:806Loading index for stuff file resCharacterModularMaleHeadHiRes.stuff 432012.04.19 08:35:38:807Loading index for stuff file resCharacterModularMaleHiRes00.stuff 442012.04.19 08:35:38:807Loading index for stuff file resCharacterModularMaleHiRes01.stuff 452012.04.19 08:35:38:808Loading index for stuff file resCharacterTattoos.stuff 462012.04.19 08:35:38:809Loading index for stuff file resCOSMOS.stuff 472012.04.19 08:35:38:809Loading index for stuff file resdungeons.stuff 482012.04.19 08:35:38:809Loading index for stuff file resDX9.stuff 492012.04.19 08:35:38:811Loading index for stuff file resDX901.stuff 502012.04.19 08:35:38:811Loading index for stuff file resDX9Amarr.stuff |
Lyron-Baktos
Selective Pressure Rote Kapelle
113
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Posted - 2012.04.19 15:47:00 -
[6] - Quote
You can always try to uninstall the game and make sure all folders are deleted so nothing is left behind. Then go into the registry and remove all instances of EVE.
Worse case scenario, back up all your data and do a reformat/new OS install. Drastic but worth a shot as a last resort On holiday. -áIn some other world. Where the music of the radio was a labyrinth of sonorous colours. To a bright centre of absolute convicton. -áWhere the dripping patchouli was more than scent. -á It was a sun |
Ecinev
Viziam Amarr Empire
0
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Posted - 2012.04.19 17:05:00 -
[7] - Quote
That seems a bit ridiculous. I shouldn't have to reformat due to problems that were caused by bugs from CCP. After years of no problems. Especially when so many get the same problems. |
xPaRaLyZe
Aliastra Gallente Federation
0
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Posted - 2012.04.19 17:15:00 -
[8] - Quote
Ecinev wrote:That seems a bit ridiculous. I shouldn't have to reformat due to problems that were caused by bugs from CCP. After years of no problems. Especially when so many get the same problems. Well, seeing as you haven't been able to find the fix to your problem yet, and it seems like it could be something hidden, why not try a reformat as you really want to play.
It is ridiculous but he was giving you an option of being able to play the game sooner than bouncing back and forth with devs.
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Ecinev
Viziam Amarr Empire
0
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Posted - 2012.04.19 17:20:00 -
[9] - Quote
I actaully do understand that, and am not ungrateful for the help but it just seems like its funny how things work for most people for ages then suddenly alot of people get exactly the same problems at the same time and we none of us should be a tad jilted after not having problems since like '06. That is why it seems ridiculous having to do so many things e.g. reformat.
I also personally can't see how it would help. when its only since the new launcher was released have my problems started. |
Ecinev
Viziam Amarr Empire
0
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Posted - 2012.04.19 17:27:00 -
[10] - Quote
alas I shall try if nothing can be found form the log i sent Cascade shortly. |
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