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Thread Statistics | Show CCP posts - 0 post(s) |
Jenni Exxon
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Posted - 2004.08.04 22:29:00 -
[1]
I came back from 3 week break from EVE due to work and found
my account inactive eventhou iŠve payed for my full month !.
Its now been almost 2 weeks of petitioning and sending emails
to CCP about my problem, and iŠve recived NO HELP.
I have done what the post from Orestes said and rentered my
info.. several times. IŠve checked my card at the bank, my
bankaccount is full of money.
As i see it. CCP owes me 2 weeks of playing, and also if my
"inactivation" has resulted in no training, they owe me 2 weeks
of training aswell.
Can CCP Spell . Customer S.U.P.P.O.R.T  .
My real account is Dreez.. FYI.
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Jenni Exxon
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Posted - 2004.08.04 22:29:00 -
[2]
I came back from 3 week break from EVE due to work and found
my account inactive eventhou iŠve payed for my full month !.
Its now been almost 2 weeks of petitioning and sending emails
to CCP about my problem, and iŠve recived NO HELP.
I have done what the post from Orestes said and rentered my
info.. several times. IŠve checked my card at the bank, my
bankaccount is full of money.
As i see it. CCP owes me 2 weeks of playing, and also if my
"inactivation" has resulted in no training, they owe me 2 weeks
of training aswell.
Can CCP Spell . Customer S.U.P.P.O.R.T .
My real account is Dreez.. FYI.
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Jenni Exxon
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Posted - 2004.08.04 22:52:00 -
[3]
ERROR:
Your credit card could not be validated.
Incorrect cardnumer syntax, please check input [0010]
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Jenni Exxon
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Posted - 2004.08.04 22:52:00 -
[4]
ERROR:
Your credit card could not be validated.
Incorrect cardnumer syntax, please check input [0010]
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Jenni Exxon
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Posted - 2004.08.05 07:10:00 -
[5]
I have checked digit by digit and iŠve missed no one, made no
error when writing. My Bank assured me that my card was still
good, And my bankaccount is setup to ALWAYS store 20$
for EVE each month.
Today i will phone directly to CCP in Iceland and have a chatt,
and if that dones not help, and iŠve recieved no help by THIS
friday - Im quiting EVE permanent ... .
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Jenni Exxon
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Posted - 2004.08.05 07:10:00 -
[6]
I have checked digit by digit and iŠve missed no one, made no
error when writing. My Bank assured me that my card was still
good, And my bankaccount is setup to ALWAYS store 20$
for EVE each month.
Today i will phone directly to CCP in Iceland and have a chatt,
and if that dones not help, and iŠve recieved no help by THIS
friday - Im quiting EVE permanent ... .
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Jenni Exxon
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Posted - 2004.08.05 15:45:00 -
[7]
Update:
Today when i phoned CCP , the only answer i got was:
- Contact the Customer Support... right.. IŠve seen how fast
they work  . *cough* 2 weeks *cough*.
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Jenni Exxon
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Posted - 2004.08.05 15:45:00 -
[8]
Update:
Today when i phoned CCP , the only answer i got was:
- Contact the Customer Support... right.. IŠve seen how fast
they work . *cough* 2 weeks *cough*.
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Jenni Exxon
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Posted - 2004.08.06 18:36:00 -
[9]
Update :
Been 2 weeks to the day, was hoping for a bithdaypresent from
CCP in form of an Re-activated Account - Guess not.
Ordered a new card this wednesday , will arrive in 3-5 days -
Words cannot express my feelings for the customer Support when
i pay for play but get a 2 weeks wait.
/emote Buys a Nuke on the black market.
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Jenni Exxon
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Posted - 2004.08.06 18:36:00 -
[10]
Update :
Been 2 weeks to the day, was hoping for a bithdaypresent from
CCP in form of an Re-activated Account - Guess not.
Ordered a new card this wednesday , will arrive in 3-5 days -
Words cannot express my feelings for the customer Support when
i pay for play but get a 2 weeks wait.
/emote Buys a Nuke on the black market.
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Jenni Exxon
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Posted - 2004.08.06 19:07:00 -
[11]
 Originally by: Jehova
Have you looked at the thread "Credit card not working?"
.... yes.
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Jenni Exxon
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Posted - 2004.08.06 19:07:00 -
[12]
Originally by: Jehova
Have you looked at the thread "Credit card not working?"
.... yes.
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