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1. Terms of EnB Offer not honored and No Customer Service Response - in EVE New Citizens Q&A [original thread]
In fairness, I wanted to thank Kieron for his offer to help, which I took him up on via email. I am still awaiting a reply, but, just as I complained publicly, I wanted to thank him publicly. His offer to help is my first positive sign here and ho...
- by Dubliner - at 2004.03.23 22:54:00
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2. To all nevwcommers from E&B - in EVE New Citizens Q&A [original thread]
A game that was run by people as quick to answer customer service issues as they are to charge your card would be my choice. Seems nothing is different here in that regard from EA.
- by Dubliner - at 2004.03.23 06:54:00
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3. Hello everyone - in EVE New Citizens Q&A [original thread]
With all due respect, based on my poor experience and the total lack of any response from customer service to my inquiries, combined with almost nothing about the "free trial" for EnB players being as they said it would be (I was charged instantly...
- by Dubliner - at 2004.03.23 06:50:00
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4. fileplanet trial download - in EVE New Citizens Q&A [original thread]
You are not alone on not getting the ten day free trial. I had to provide my credit card information, figuring it would reflect the ten day free trial. Wrong. Charged instantly. My emails and questions to customer service have gotten no response. ...
- by Dubliner - at 2004.03.23 06:45:00
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5. fileplanet trial download - in EVE New Citizens Q&A [original thread]
You are not alone on not getting the ten day free trial. I had to provide my credit card information, figuring it would reflect the ten day free trial. Wrong. Charged instantly. My emails and questions to customer service have gotten no response. ...
- by Dubliner - at 2004.03.23 06:45:00
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6. EnB players coming to EVE - in EVE New Citizens Q&A [original thread]
Thanks very much for the welcome. I played primarily in Orion myself, although I did time in all galaxies, starting as a beta. My experience here has been very bad. I did not receive my free trial, my card was charged effective immediately and se...
- by Dubliner - at 2004.03.23 06:33:00
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7. Terms of EnB Offer not honored and No Customer Service Response - in EVE New Citizens Q&A [original thread]
Like many other EnB players, I responded to the teaser ad for EnB players. Forget the download delays of over three hours in some cases while the subscriber servers links sat idle at FilePlanet. When I finally went to log on it would not take my s...
- by Dubliner - at 2004.03.23 06:16:00
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