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Thread Statistics | Show CCP posts - 6 post(s) |
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CCP Fallout
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Posted - 2009.03.11 16:24:00 -
[1]
We are aware of performance issues with Jita and have been working diligently attempting to find the source of the problem. We are slowly raising the cap on the number of capsuleers who can be in Jita at once while we investigate.
We know how important Jita is to all you marketeers, and who doesn't love Jita, so fixing the performance issues is of high priority to us. Please accept our apologies for the inconveniences you've been experiencing.
Fallout Associate Community Manager CCP Hf, EVE Online
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CCP Fallout
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Posted - 2009.03.12 15:12:00 -
[2]
Originally by: OneSock Would my problem opening a reprocessing window relate to this issue ?
It's taking forever to open reprocessing window in Auvergne.
Can you petition that? It can help us track down what's been happening.
Fallout Associate Community Manager CCP Hf, EVE Online
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CCP Fallout
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Posted - 2009.03.12 15:14:00 -
[3]
Originally by: Terry Cheng Any update?
And I hope you are aware that even some 0.0 systems with 1-10 people in them tend to lag like hell and you desync totally (warping 10 times to a gate). Jump to the next system and you are OK again. Very weird and this really blows.
I don't have an update at this time, but will have one for you soon. But yes, we've noticed that some systems with a low number of people have been experiencing performance issues as well.
Fallout Associate Community Manager CCP Hf, EVE Online
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CCP Fallout
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Posted - 2009.03.12 19:24:00 -
[4]
Originally by: Amais I'm a guy who likes waiting, I really don't mind waiting at Jita's gates, but
now I have two characters stuck in it. When I try to reconnect, I have the popup to choose another nearby system. Whichever I choose, my client stays on "Entering game as ..." and nothing happens until I get a server disconnect message. And this since 2 hours now.
I hope you are aware of these kind of situations :)
Hopefully I have other toons to play with, I don't want to be in the place of others who don't.
If you've not done so, you can use the Web site to file petitions for your stuck characters.
Fallout Associate Community Manager CCP Hf, EVE Online
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CCP Fallout
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Posted - 2009.03.12 19:26:00 -
[5]
Originally by: Marius Nervosu Any updates ???? At least "we know what it is or we don't know what it is"....anything ?
We're currently working on Jita. That's the best information I can give you right now.
Fallout Associate Community Manager CCP Hf, EVE Online
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CCP Mindstar
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Posted - 2009.03.12 22:17:00 -
[6]
Hey all,
Just a quick update on the issues that have been affecting Jita and other hub-systems in EVE. We have some new server code that we were able to deploy to a spare blade in our cluster during todays run that seems to have gone a long way towards resolving the issue. Jita has been moved over to this blade and is currently at 600 users and climbing. CPU and Memory usage seem to be within normal operating parameters.
Until downtime tomorrow (Friday) we will be moving to reduce the load on critical systems where necessary. Unless something nasty shows up we should be able to roll this code to the full cluster tomorrow at downtime.
Cheers, Mindstar.
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