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I find it funny how CCP gets away with false advertising.

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Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 20:16:00 - [31] Originally by: Gone'Postal Yes I do, and yes it's a little misleading but since it is printed somewhere on the item purchased, anyone raging over it fails at reading first then acting second. Which retailer in the UK would that be then? I know of none. Also it's not printed ON the item purchased, it's printed IN the item purchased. And yes, I will rage over this, as it's not a small thing. There's a reason everything has small print, it's to stop confusion like this. Half the stuff the box promises you aren't given. Which is a big deal for those of us who bought the box mainly for it.
Ghengis Khan Minmatar tr0pa de elite Triumvirate.	Posted - 2009.03.22 20:17:00 - [32] Originally by: Leosian II Actually I would have petitioned him also since he freely admitted to account sharing on the forums. Man look at yourself, how stupid you are. Seriously stop your small minded yada yada and save it for noonecares.com Noone gives a damn if SOMEONE played on an account in 2004 that, according to the credit card, didnt belong to him. Maybe the OP was just paying the account of his friend. Back then, CCP had like 20.000 Subscribers and not 300.000 and im sure they wouldnt have suspended an account because of such a lousy reason. Find a hair in your own soup.
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 20:19:00 - [33] Originally by: Ghengis Khan Man look at yourself, how stupid you are. Seriously stop your small minded yada yada and save it for noonecares.com Noone gives a damn if SOMEONE played on an account in 2004 that, according to the credit card, didnt belong to him. Maybe the OP was just paying the account of his friend. Back then, CCP had like 20.000 Subscribers and not 300.000 and im sure they wouldnt have suspended an account because of such a lousy reason. Find a hair in your own soup. Agreed, some people are extremely petty, especially concerning a matter which does not concern them.
Abrazzar	Posted - 2009.03.22 20:22:00 - [34] Originally by: Ghengis Khan Originally by: Leosian II Actually I would have petitioned him also since he freely admitted to account sharing on the forums. Man look at yourself, how stupid you are. Seriously stop your small minded yada yada and save it for noonecares.com Noone gives a damn if SOMEONE played on an account in 2004 that, according to the credit card, didnt belong to him. Maybe the OP was just paying the account of his friend. Back then, CCP had like 20.000 Subscribers and not 300.000 and im sure they wouldnt have suspended an account because of such a lousy reason. Find a hair in your own soup. Reported for subversive thoughts. -------- Ideas for: Mining
Gone'Postal Void Engineers	Posted - 2009.03.22 20:25:00 - [35] Originally by: Xenoxide Which retailer in the UK would that be then? I know of none. Also it's not printed ON the item purchased, it's printed IN the item purchased. And yes, I will rage over this, as it's not a small thing. There's a reason everything has small print, it's to stop confusion like this. Half the stuff the box promises you aren't given. Which is a big deal for those of us who bought the box mainly for it. Small ones, normaly inderpendants(sp?) that do not run massive chain stores. (There are a few in stafford that I visit, There might be a few around your area) 100% of the stuff the box promises you IS given if used in the correct way & to find the correct way you read the manual. Originally by: masternerdguy Officer mods arent spread out because the bpos are innacesible to 99% of eve.
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 20:48:00 - [36] Originally by: Gone'Postal Small ones, normaly inderpendants(sp?) that do not run massive chain stores. Right. But not the major high street ones, where most people would buy the game (Like I did).
Gone'Postal Void Engineers	Posted - 2009.03.22 20:49:00 - [37] Originally by: Xenoxide Originally by: Gone'Postal Small ones, normaly inderpendants(sp?) that do not run massive chain stores. Right. But not the major high street ones, where most people would buy the game (Like I did). You (and they) got the game from there... How is that CCP's fault? Originally by: masternerdguy Officer mods arent spread out because the bpos are innacesible to 99% of eve.
Kandik Orwell	Posted - 2009.03.22 20:51:00 - [38] " No, Atari is the publisher, not the developer. It's is CCP's role to provide Atari with a gold master of the disc they intend to publish, along with artwork for the box and manuals. All Atari does is make the discs and print the manuals, then ship it to the distributor for distribution to retailers." LMAO! No, that's not quite how it works. It depends from publisher to publisher, so unless you work for Atari or CCP you're talking out of your ass. Game publishers do anything from aiding in development to providing QA support. Atari no doubt did any disc mastering that needed to take place, and for all you know it's those same mastering labs that created the cd-keys and then provided the information to CCP. If all Atari did was print discs and manuals, then why the hell wouldn't CCP just publish the game their damn selves? As far as box art goes, how do you know that it was CCP that did the art? Are you sure? Or, did CCP artists provide sample artwork to Atari's marketing department? As far as the OP is concerned however all I have to say is FAIL.
Bodrul Caldari Tadakastu-Obata Corporation The Honda Accord	Posted - 2009.03.22 20:54:00 - [39] reading the product on game Quote: http://www.game.co.uk/PC/RolePlaying/MassivelyMultiplayer/~r339497/Eve-Online/?s=eve * 60 Day Game Time û Useable by both new and current players. * Instant War Access û Retail box buyers will receive an in-game certificate that will give them instant access to Factional Warfare, while other users have to spend considerable time earning the right to fight for the factions. * Career Guide û For the first in the history of EVE, CCP will offer players goals in the form of what career they want to pursue and the inside advice on how to get there. This might become the biggest thing in this box if this works well. * VIP Pass û Players are told how they can invite their friends and give them VIP Access to EVE Online in the form an extended trial and if the friend becomes a subscriber the player will get a 30 day free game time added to their account. * Special Edition Ship û Players will get an exclusive ship in-game. It is special type of a shuttle that is ideal to move things around due to much increased cargo space. This is the first time CCP has created an exclusive ship, so we believe our current player base will be very interested in this.
Ms Delerium	Posted - 2009.03.22 21:03:00 - [40] No one stops you from creating a new character...... Oh! I get it! Your friend has been doing great progress with "your" character and now you want to take this enormous advantage and be a god-player without actually having played since 2004? **** Im not losing more time sending a petition but im glad anyone else did
Sirani Caldari The Graduates Morsus Mihi	Posted - 2009.03.22 21:04:00 - [41] Originally by: Kelron Queldine It displays a warning in big red letters when you use the code. at that point i'ts too late because you've already bought it and opened the box and scratched the key code off the peice of card, so no refunds. -------------------
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 21:05:00 - [42] Originally by: Gone'Postal You (and they) got the game from there... How is that CCP's fault? CCP has a list of retailers on the forums (Here), of which the only ones on the UK they advertise are Amazon, Game, PC World, and Play, none of which will do a return on an opened PC game. Had CCP properly advertised what we would and wouldn't be getting on the box, then we wouldn't be in the scenario that we are currently in. That's how it's their fault.
Azirapheal Amarr Purgatorial Janitors Inc.	Posted - 2009.03.22 21:05:00 - [43] if you have such an issue with this. there are two ways of dealing with it. just download it from the internets. for free. something which CCP have always provided ree of charge is the full copy of the client, at its most up to date, for free. alternately, take the box manual and disk back to the shop, and request to return it if they try to reject you simply tell them that you do not agree with the EULA, (which incidentally is all you ever buy with software, your licence of the eula. actual game content is played because you purchased the EULA) and demand your refund under statute. then go home and download the client, free of charge.
Elite Qin Caldari APOCALYPSE LEGION	Posted - 2009.03.22 21:06:00 - [44] Originally by: Lothros Andastar Originally by: Elite Contract Originally by: GAJY incase any of you look up I gave my friend my password so he could play Petitioned for account sharing. Enjoy your ban. Seconded, just to gum up the petition que more :) Doing so also :P life's fun as a d-bag
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 21:09:00 - [45] Originally by: Azirapheal alternately, take the box manual and disk back to the shop, and request to return it if they try to reject you simply tell them that you do not agree with the EULA, (which incidentally is all you ever buy with software, your licence of the eula. actual game content is played because you purchased the EULA) and demand your refund under statute. then go home and download the client, free of charge. This is standard with console games, but not PC games. With PC games there is the risk you have copied the game, and they will argue this fact to death. Believe me, I have tried returning a PC game before (Age of Empires 3, in case anyone is curious. )
Azirapheal Amarr Purgatorial Janitors Inc.	Posted - 2009.03.22 21:14:00 - [46] @ xeno, your statutory rights under uk law allow you to return an undamaged (read re-usable and mint condition (will check my old case notes to find the relevant cases)) good to the point of sale if you are not satisfied that the quality of the goods are what was promised. id take it back argue the toss with them. tell them they can send it back to the manufacturer and blacklist the licence key you dont care. just tell them its a crock of **** and you want your money back for selling misrepresented goods. then download the client for FREE <<<<< this particular statement /thread and FW is avaliable to anyone. war is avaliable to anyone not in a noob corp at any time. merely undock, fly to find someoen flashing red. and call his mum a name while orbiting him at 39km
Gone'Postal Void Engineers	Posted - 2009.03.22 21:15:00 - [47] Edited by: Gone''Postal on 22/03/2009 21:16:27 Originally by: Xenoxide CCP has a list of retailers on the forums (Here), of which the only ones on the UK they advertise are Amazon, Game, PC World, and Play, none of which will do a return on an opened PC game. Had CCP properly advertised what we would and wouldn't be getting on the box, then we wouldn't be in the scenario that we are currently in. That's how it's their fault. Read the first two lines of that post Originally by: CCP's Offical Retailers Thread Below is a list of known EVE Online retailers that are carrying the new Special Edition Apocrypha retail box. Please note that this is not a complete list Shopping around didn't enter your head then. Originally by: masternerdguy Officer mods arent spread out because the bpos are innacesible to 99% of eve.
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 21:17:00 - [48] Originally by: Azirapheal @ xeno, your statutory rights under uk law allow you to return an undamaged (read re-usable and mint condition (will check my old case notes to find the relevant cases)) good to the point of sale if you are not satisfied that the quality of the goods are what was promised. id take it back argue the toss with them. tell them they can send it back to the manufacturer and blacklist the licence key you dont care. just tell them its a crock of **** and you want your money back for selling misrepresented goods. then download the client for FREE <<<<< this particular statement /thread and FW is avaliable to anyone. war is avaliable to anyone not in a noob corp at any time. merely undock, fly to find someoen flashing red. and call his mum a name while orbiting him at 39km It's all very well telling someone to do these things, but THEY WILL NOT DO IT, short of small claims court. The key word you used there i re-usable. The majority of PC games have a serial number, which you could have registered, hence why they are reluctant to take it back. As for the blacklisting thing, retail stores have no relationships or swap with the developers of games. They simply take stock from the distributors and sell it.
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 21:19:00 - [49] Originally by: Gone'Postal Shopping around didn't enter your head then. Your entire point is moot. Had CCP properly advertised on the box what you were getting, there would not be a need to take it back to any store, regardless of their return policy.
Gone'Postal Void Engineers	Posted - 2009.03.22 21:27:00 - [50] Originally by: Xenoxide Originally by: Gone'Postal Shopping around didn't enter your head then. Your entire point is moot. Had CCP properly advertised on the box what you were getting, there would not be a need to take it back to any store, regardless of their return policy. No yours is... CCP Do not dictate your: Actions Where you buy the product That stores return policy Users inablilty to see the text when you use the GTC on an existing account nor.. and here is the kicker.. users inablity to read the manual before trying to use the product. You do get EVERYTHING the box says you get when the content of the box is used in instructed way. (The instructions are in the manual.. Funny that) You fail however you look at it. Originally by: masternerdguy Officer mods arent spread out because the bpos are innacesible to 99% of eve.
Khlitouris RegusII	Posted - 2009.03.22 21:34:00 - [51] Originally by: Xenoxide Originally by: Azirapheal alternately, take the box manual and disk back to the shop, and request to return it if they try to reject you simply tell them that you do not agree with the EULA, (which incidentally is all you ever buy with software, your licence of the eula. actual game content is played because you purchased the EULA) and demand your refund under statute. then go home and download the client, free of charge. This is standard with console games, but not PC games. With PC games there is the risk you have copied the game, and they will argue this fact to death. Believe me, I have tried returning a PC game before (Age of Empires 3, in case anyone is curious. ) No the reason they wont accept return on ONLINE games is because they don't know if any offers inside have been used or not, Most shops i know will return a non online game regardless of it being pc or console. You can also copy console games just as easily as pc games.
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 21:35:00 - [52] The point remains that once you have opened the box the majority of retail stores in the UK will refuse to take the box back. As for your point about shopping about, I don't know any independent retailers where I live. Again, if CCP had advertised ON THE BOX, properly, we would not be in the scenario where we would need to take it back to the store, and then be refused. The rest is irrelevant. There is another thread on here entitled "Boxset Shuttle" where people have provided links to law stating that products must advertise on the box what any limitations may be with regards to the included contents, so that purchasers may make a decision BEFORE they purchase and avoid confusion. End of.
Gone'Postal Void Engineers	Posted - 2009.03.22 21:45:00 - [53] Originally by: Xenoxide The point remains that once you have opened the box the majority of retail stores in the UK will refuse to take the box back. As for your point about shopping about, I don't know any independent retailers where I live. That is not CCP's problem, thats between you and the retailers. Originally by: Xenoxide Again, if CCP had advertised ON THE BOX, properly, we would not be in the scenario where we would need to take it back to the store, and then be refused. Everything on the box is correct if used in the instructed way. You didn't follow the instructions.... Originally by: Xenoxide The rest is irrelevant. There is another thread on here entitled "Boxset Shuttle" where people have provided links to law stating that products must advertise on the box what any limitations may be with regards to the included contents, so that purchasers may make a decision BEFORE they purchase and avoid confusion. End of. Everyones a forum lawer, didn't you know? Then take the product back for breaking uk law and stop making yourself look like an idiot who can't follow instructions. End of.. Did I do it right? Originally by: masternerdguy Officer mods arent spread out because the bpos are innacesible to 99% of eve.
cmosh	Posted - 2009.03.22 21:52:00 - [54] to the OP Dont listen to these people I get the sense that they must be from a communist country since they seem to be used to oppression and those who are in power take advantage of them. Here is some food for thought, just cuz a certain company or entity is wealthy does not give them legal impunity. Keep fighting for your RIGHTS AFTER ALL YOU ARE THE ONE WHO IS PAYING THEM I dont know what fantasy land these people live in but in the real world when someone pays you for a service you best make good on it. Otherwise you wont be employed for much longer.
Xenoxide Caldari Deep Core Mining Inc.	Posted - 2009.03.22 22:41:00 - [55] Originally by: cmosh to the OP Dont listen to these people I get the sense that they must be from a communist country since they seem to be used to oppression and those who are in power take advantage of them. Here is some food for thought, just cuz a certain company or entity is wealthy does not give them legal impunity. Keep fighting for your RIGHTS AFTER ALL YOU ARE THE ONE WHO IS PAYING THEM I dont know what fantasy land these people live in but in the real world when someone pays you for a service you best make good on it. Otherwise you wont be employed for much longer. Agreed.
Malthros Zenobia	Posted - 2009.03.22 23:00:00 - [56] Xeno, it's on the box here in the US. That it's not on the box in the UK means Atari screwed up if anything. Originally by: kieron The Carrier was never intended to be a solo OMGWTF mission-farming PWNmobile.
Aricaan Gallente Playboy Enterprises Dark Taboo	Posted - 2009.03.22 23:01:00 - [57] In the Real World, CCP SCAMS YOU! ISK rules everything around me.
Praetor Imperious Caldari	Posted - 2009.03.22 23:14:00 - [58] No matter what MMO you play, that specific company is always the one doing it wrong.... The grass is always greener, my friend. You'd do well to remember that.
Elaron Jericho Fraction The Star Fraction	Posted - 2009.03.23 00:10:00 - [59] Originally by: Gebher'el No other company would let you buy a box set and add it to an existing account either. Wrong, SoE retail boxes for EverQuest II expansions have the retail benefits available to both new and existing players. To the OP: complaining on the forums will achieve nothing. If you think that CCP has misrepresented the retail box in the UK, then complain to the Office of Fair Trading and see if they'll be willing to take the complaint up for you.
David Jason	Posted - 2009.03.23 00:19:00 - [60] hi i dont think the comments you made warrent a complaint but check out http://whatconsumer.co.uk/what-are-my-statutory-rights/ Quote: if you have bought something on the basis of the sellerÆs description or a sample, you should expect the item to conform exactly to that description or sample. If it does not, you have the right to reject the goods, demand a full refund and possibly claim damages. This is still the case even where you have selected or examined the items for yourself before buying them. if you return a game or dvd for no good reason uk shops dont have to give a refund. explain reasons. say its not as explain, against your statutory rights. i work for a large retailer and the best thing you can do is complain, saying its against your statutory right. (ask to see a manager(if your bought it from a shop like tesco return at night(after 11pm when the customer service staff are not in)) if that does not work write to the shops head office. dont complain on forum cos no one cares

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