Danette
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Posted - 2010.11.08 23:08:00 -
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I just patched up to the latest version Saturday (was AFK all week) and started getting these connection issues. Haven't had any issues until I patched. I have 2 accounts and run both accounts on the same PC simultaneously. One is a miner and one a hauler.
On Sunday evening, after a productive mining session, I went back to the station with both accounts. For the rest of this discussion, the miner account, which was sitting in station spinning, never lost connection. I even did a few things like opening cargoholds, drone bays, and station storage just to make sure I still had connectivity while the rest of this happened ONLY to my hauler account.
On my hauler, I attempted to open the reprocessing interface. Lost connection and was bounced to the logon screen. Took me 3 tries to get logged back in. When I did get back, apparently the server didn't reset my session, because the reprocessing screen was open and listed all of the stuff in my station storage. I then went thru and selected all of the stuff I wanted to process and successfully reprocessed them. I then tried to open my station storage and got disconnected. It took me fully 14 tries to log back in. During this time, I was occasionally able to get to the character select screen and once even able to get back to my character, but was immediately disconnected. That one time I was able to get in, the station storage window was still open but there was nothing showing (once again proving that the server had not completely disconnected my session). I was able to get back in on the 14th try, and my station storage window was open, showing all of my stuff including the minerals I had just processed. I tried to right click on the Trit (approx 3.5million units) to pull up the market, and I crashed again. About this time, I gave up.
I also tried to open the Eve Online website many times during this issue to submit a bug report, and couldn't connect to the website (timeouts, slow website response). I was able to connect to other games (WoW) and websites (Fox News, MSNBC, CNN, etc) all the while.
Based on this, I want to make the supposition that the problem is happening when large amounts of data are being transferred, as in opening a storage location that has a lot of junk in it. Since my miner alt stayed connected the whole time, I don't believe that it's my ISP.
Going to go a little techy here. I had a problem similiar to this at my place of employment today. It turned out to be a new router interface set to Auto and the next hop router interface only being capable of 100bT (yeah, I know, it's old equipment, so some stuff is still 100bT). The new router interface kept trying to auto-negotiate to Gig, even though the old router was only capable of 100bT. Normal 32 byte pings and traceroutes didn't show any packet loss. Packet loss didn't show until we started pinging with a packet size of 1000. We had to change the new router interface from Auto to 100bT to fix the problem.
My point being could there be a router config mismatch going on? You guys have changed out a bunch of equipment lately. It could happen.
Getting off my soapbox now. Thank you very much!
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