
Sanctaphan
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Posted - 2010.12.12 07:03:00 -
[1]
This is absolutely, undeniably, the most absurd thing I have ever heard. Honestly, you are asking us, and blaming us for your changeto the game play? For your adding a 7th bit of code that is now flagging us as p2p traffic. For your problem, I say, "No, I will not ask my administrators to relax their security, gumming up the already crowded internet traffic bandwidth". They are, after all, protecting their network. It is you CCP, who are at fault. It is you CCP, who have decided to change the way you play, and it is you, CCP, that must correct the problem. To try to put the blame on us as your paying customers is absurd. For you to ask us to fix our own problem is obnoxious. I will tell you this. If this problem is not fixed on Monsay, as you claim (one Monday having gone by already), you will leave me no choice but to quit, and to post all of this misgivings as publicly as possible. There is space in my heart to help you. To report bugs, to report performance, and to aid in getting you the data required to move forward, but there is no room to make this problem my own. I did nothing wrong, and I do not pay you to make me work for a repair.
Originally by: CCP Sreegs --------------------------------------------------------------------------------
Originally by: CCP Sreegs --------------------------------------------------------------------------------
Hey guys we said the latest this should be fixed is Monday. That's when the vendor pushes the updated signatures to their clients (your schools). If you can get your school's admins to contact support for their p2p filtering solution they have a signature ready for them that will fix it which they have to apply. --------------------------------------------------------------------------------
Ok I need to add an addendum to this... The updates are released by the vendor on Monday. It is up to the administrator of the device to update their devices. One would hope that your administrators would want to update their signatures but we have no way of forcing them to do so.
So, while it may not be what you all want to hear it's the facts as they stand. We don't control your school's networks and we are not their customer, you are, so it will be up to you guys to pressure them to get this done if they don't do it in a timely fashion. I'd recommend linking them this thread and they can email me if they have questions. --------------------------------------------------------------------------------
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