|
|
| Author |
Thread Statistics | Show CCP posts - 13 post(s) |
|
CCP Wrangler
   |
Posted - 2009.05.06 17:53:00 -
[1]
We're looking into this situation and we'll update you as soon as we can.
Wrangler
Community Manager
CCP Hf, EVE Online
Contact us
If it's stupid but works, it isn't stupid. |
|
|
CCP RyanD
Caldari
C C P
|
Posted - 2009.05.12 20:48:00 -
[2]
 Originally by: Aurora Nyx
Daily bump. I really don't want FW to be forgotten (again).
Please don't "daily bump". As we already stated we are aware that users are having problems and we're actively looking into the root cause. As soon as more info comes available, we'll communicate it. Both the Virtual Worlds Operations team, and the Core Engineering team have been alerted to this situation, there is an extensive bug report on file and there are plans for diagnostic tests for SiSi in the works.
FW is an important part of the EVE experience and we want it to work well as much as you do. We're on it.
RyanD
|
|
|
CCP RyanD
Caldari
C C P
|
Posted - 2009.06.01 06:31:00 -
[3]
Status remains the same: Actively being investigated by engineering and virtual world operations. As soon as we have a specific resolution we will update the community.
RyanD
|
|
|
CCP Wrangler
|
Posted - 2009.06.16 05:46:00 -
[4]
We have been testing this on Singularity and we have some leads, currently we're in the process of looking into the data we've gathered and following up on the aforementioned leads. |
|
|
CCP Wrangler
|
Posted - 2009.06.16 06:24:00 -
[5]
Originally by: Allen Ramses
*Facepalm*
Fine. I'm done trying to get ANY information out of CCP.
Any problem like this must be reported, reproduced/tested, solution found, solution tested, solution implemented (roughly). Right now we're in the reproduced/tested phase, hopefully moving towards solution found phase. That's the best way I can explain it and that's the information that exists right now.
Wrangler
Community Manager
CCP Hf, EVE Online
Contact us
If it's stupid but works, it isn't stupid. |
|
|
CCP Ytterbium
|
Posted - 2009.06.29 17:16:00 -
[6]
Originally by: Ankhesentapemkah
Factional Warfare [...] more tangible benefits.
Action stations, action stations, dev blog incoming. I repeat, dev blog incoming, set condition one throughout the ship. This is not a drill.
PS: Just let us time to finish it first, so can't say when it is going to be ready 
|
|
|
CCP Wrangler
|
Posted - 2009.07.06 13:13:00 -
[7]
An experimental fix for the lag experienced by some Factional Warfare pilots has been released. This is not the final fix, only an effort to root out the underlying issue. Because this scenario is virtually impossible to reproduce on our test servers we’re asking for your help. The change to the EVE code is not active by default. To activate the new code you’ll need to add a line to one of the EVE settings files called prefs.ini. To do that you can…
- Use Windows Explorer to search for the file “prefs.ini”. Make sure to enable searching in system folders and hidden folders. Once found open the file and add the line “ksequencer=1” to the end. Save and close the file. EVE will now use the updated code when it is next run. If you’re using a Mac then use the Finder to search for this file.
- Or you could use Windows Explorer to navigate to ..\Users\<username>\AppData\Local\CCP\EVE\c_program_files_ccp_eve_tranquility\settings in Windows Vista, ..\Documents and Settings\<username>\Local Settings\Application Data\CCP\EVE\c_program_files_ccp_eve_tranquility\settings in Windows XP (Might be slightly different depending on your installation). You will need to have show hidden files and folders turned on to be able to do this. In that directory edit the prefs.ini file as in option A.
Once that line is added to the file you will be running on the new experimental code. Without that EVE Factional Warfare should be the same as always. Of course, if you experience problems you can simply remove that line and go back to normal. Either way, please provide feedback on your experiences with Factional Warfare lag in this thread after applying the experimental fix. If all goes well we should be able to develop, test and deploy a final fix very shortly. We’re eager to hear from you and to get this issue resolved as soon as possible.
Wrangler
Senior Community Manager
CCP Hf, EVE Online
Contact us
If it's stupid but works, it isn't stupid. |
|
|
CCP Wrangler
|
Posted - 2009.07.06 14:30:00 -
[8]
Thanks, we've clarified the instructions. 
Wrangler
Senior Community Manager
CCP Hf, EVE Online
Contact us
If it's stupid but works, it isn't stupid. |
|
|
CCP Hypnotic
|
Posted - 2009.07.06 14:47:00 -
[9]
Originally by: Zyck
And when I put the line into the vista "run" box it comes up with an error saying that path doesn't exist :/
If you installed EVE into a different directory from the default then that text you pasted will not be correct. The "c_program_files_ccp_eve_tranquility" part is probably not right for your specific installation. Just paste "%LOCALAPPDATA%\CCP\EVE\" (without quotes) and navigate manually from there.
|
|
|
CCP Hypnotic
|
Posted - 2009.07.07 15:44:00 -
[10]
Thanks guys for the great feedback. Keep it coming, we read it all, and are continuing to work on narrowing this issue down. With your help we've made more progress in two days then we could have in six months on the test server. I'd love to hear from more of you, spread the word.
|
|
|
|
|
CCP Atlas
|
Posted - 2009.07.09 21:08:00 -
[11]
Thanks all for trying this out for us. It is very much appreciated and helps us pin down the problems.
|
|
|
CCP Hypnotic
|
Posted - 2009.07.13 12:08:00 -
[12]
An update for the fine pilots of Factional Warfare.
Thanks to your efforts and feedback the experimental fix has been a great success. I know what you're thinking, "Success?!?! But it doesn't work for me, or my friend Randy. It' only seems to work for Billy over there! We all hate Billy now." That is true. It does not work for everyone all the time. This is somewhat expected. It is "experimental" after all. I'm not a programmer, just a lowly tester, but I can try to explain this fix a bit in my own language.
We've been working very hard for a long while now to nail down what exactly is causing excessive FW lag and desyncs. As explained in a previous post, it's very difficult to do our normal fix-test-fix-test-again process on our internal test servers due to lower then TQ concurrent user numbers. This is why we put together this experiment and asked you all to help us out. Included in the code you activate by editing your prefs.ini file are not only a fix to the most likely bit to be causing problems, but quite a lot of new server logging. This way, we figured, if the code changes didn't correct the problem then the logging would tell us why.
And that is what's been happening. Obviously not everyone is having good luck when trying out the fix. But some are. This tells me that the problem has more than one cause (as we thought it might), but that we're moving in the right direction. Because of your feedback and the additional log information you've all generated we are now evaluating an additional code change in house, to be released very soon. There's no guarantee this is the Silver Bullet for this issue. In fact, this issue probably doesn't have a Silver Bullet. More like a 100 round extended clip of full metal jacketed rounds, sprayed at the target in full auto mode while screaming our loudest and scariest Viking war cry.
I know you all want an excellent FW experience at 100% and you want it right now. So do we. We'll get there. You've got a team of people here at CCP working towards that goal, and because of your help we now count you as part of that team.
Welcome to The Team, now get back to work!
-CCP Hypnotic
-EVE Test Lead
|
|
|
CCP Navigator
C C P
|
Posted - 2009.07.31 11:37:00 -
[13]
Hello Capsuleers,
CCP Tanis is arranging some important tests on Singularity to test Factional Warfare improvements and fleet battles. Full details can be found here.
Navigator
Senior Community Representative
CCP Hf, EVE Online
|
|
|
|
| |
|