Originally by: Seyah Tebut

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i will never do business with EBANK again in any capacity.

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Granted, you may think you are god's gift to a bank but you are doing eBank a favor by not doing business with them.

Considering your level of awareness and intellect, we could only hope there was a Gene-pool Monitor that accepted petitions, we could phase you out entirely.

Originally by: amarrcommander

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Glad to see Ebank Staff listen to proton power and send out the mail.

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Could you please tell us the status of PP's polyps? Obviously you can sniff out what he had for dinner as well. Also you would note, if you pulled your head out of PP's bum, that most actions by eBank have had nothing to do with someone is not part of eBank.

Originally by: amarrcommander

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Disapointed in Ebank Staff that they are making fools by comments above.

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Firstly, I'm not eBank staff. Secondly, having ISD announce a fact, having a threadnaught announce a fact, having dozens of online rags/blogs/site announce a fact, was simply not enough notice for this person. So eBank worked with CCP about doing a mass evemailing to try to correct this situation for the poor blighted sods who may have missed the media campaign.

But don't let reality stop you, or the poor sod above, from blowing as foul an air from your top hole as your bottom hole specializes in.

Originally by: amarrcommander

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You do realize Ebank would have never been nor be what it is today if it was not for your customers? Ebank staff handled this wrong from the start with telling proton power what was going on and not letting the rest of the community know through sending this mail out a week after it was mentioned you should do it and fought against it.

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Again, it seems that reality doesn't penetrate where your head is. eBank staff was busy working on getting information out through as many sources as possible while PP was on the forums spouting out guesswork and Ric's lies/statements. I don't blame PP for doing so, he's entitled to speak his piece. However you seem to have bought a bill of goods to something as solid as your stool sample. You may want to close your mouth as I can smell it on your breath.

Smell what you ask? Ignorance.

PS: Unlike Proton Power, and yourself, I was at the eBank meetings during all this. So, again, unlike yourself I know "when" and "who" was involved in "what". Doesn't matter though... truth is not what you are after.

Originally by: amarrcommander

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Staff was getting info out to many sources as possible wouldnt the forums be the place to start. From what I understand and seen nobody knew anything until proton brought it to the forums.

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Your statement is factually correct. From what "you understand and seen" however there is more under heaven and earth than what you will ever see or imagine.

At the very beginning of this whole affair priorities needed to be made, essentially what is the first thing to do. While coming to the forums to make a massive public spectacle would satisfy your ideals the true first target was to inform "not just forum readers" about what happened. ISD was contacted. Now, to keep from having the ISD news piece derailed or sabotaged everyone "in the loop" kept their mouth shut.

What you may not realize is that eBank's customers are more than just "those who read the forums". And we had a responsibility to reach as many customers as we can. The same goes for the mass evemailing. You do know that mass eve mailing is considered spam? So eBank had to ask for permission first before starting this endeavor.

eBank is not all powerful as you may think it is. There are constraints upon what it can do. Some times those constraints create a time gap between decision and action. However those at eBank have made every possible action within those constraints to help protect its customers.

Originally by: amarrcommander

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Again you attack customers in your statement. I can't believe anyone would do anything with Ebank with posts coming out like this from them.

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In fact yes I do attack some forum whiners. If you happen to be an eBank customer, my sympathy only grows for them. (Which is impressive as I've little sympathy for eBank.) However it should be said yet again, would you like me to do it slowly for you(?), "I d-o n-o-t w-o-r-k f-o-r e-B-a-n-k." If that was too fast for you perhaps you should get mommy to read it for you.

Originally by: Professor Leech

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This is turning into an ebank director rage thread. You might want to consider public image at this point as this will only make confidence decline.

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IMNSHO some director rage is more than needed. Perhaps some useful director rage will bring about positive change creating more confidence.

Mind you, I'm not saying that customers do not have a right to be upset. I just hate seeing people waste their time and energy on the inconsequential matters (things that eBank had/has no power over). Which atm is the question of the eve mailings going out a week late: eBank had to wait for CCP to decide if it was okay and then give permission.

If you've a complaint with timeliness, feel free to email CCP. (However I think anyone who does this is being ridiculous.)

Originally by: Seyah Tebut

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Why was ISD informed about this before your customer base was?

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Simply put, to deposit isk into eBank you have to login to eve. So, ISD was contacted to so that the news would be on the LOGIN page.

In the sane part of the world: 1 + 1 = 2

Originally by: Seyah Tebut

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Nice lie. The timestamps show that Hexxx put up the forum thread before the ISD news article was put up. Nice try though.

Hexxx thread: http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1094517&page=1

ISD news story: http://www.eveonline.com/news.asp?a=single&nid=3121&tid=7

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Boy, what you know and don't know makes one a fool. The ISD news story you linked to is not the complete original. There was a serious correction made... du-uh. I'll admit you could not know that from what you see but perhaps you might consider that people are actually telling the truth before you outright call them a liar.

I.e. you could've started this whole drama thing with: Why was I evemailed 7 days after the fact? Um, Athre, why does the time stamps differ?

If you were wondering, this is why you are viewed as a troll and not as a concerned customer with reasonable question/expectations.

Originally by: Seyah Tebut

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And re: timestamps. Did you even look at them?

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Since you've kindly asked. Yes I have looked at them.

Sadly it appears that when ISD corrected the article the timestamp was reset to the time of the correction. However when the article was first published it contained a glaring mistake. (Real ugly huge kind of mistake.) ISD was contacted ASAP but, as you pointed out, ISD does not move at a moment's notice. (The correction took a number of hours to pass through the system.)

So, I can understand why you may think Athre was mistaken. Totally reasonable expectation on your part. However she is not mistaken.

Originally by: eVaLF

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Also like to mention if the 40k plus hits on this thread is the minority of your investors I would be very very surprised.

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Not to digress but I would assert that it is. The read counter on EO is not unique reads, it is just your basic hit counter. Every time one of us forum ho's refreshes this thread to see if something was posted, read counter plus one.

Now, if only 250 people are interested in this thread this means that they've looked at this thread 175 separate times. This would give about an average of three posts before each of those 250 people came back and read any updates.

This is if we only consider that those 250 people found something worth reading each time they revisited this thread. It is entirely possible that some people have gone to the end of the thread just to see if the thread is still where it was last time.

Classically this is a case of the tail wagging the dog. The unvarnished truth is this: Most of us here are no where as important as some of us seem to believe. We are not the majority, we are not even the major focus of anyone but our poor selves. IMNSHO, the fact that this drama made it to the NYT is not a compliment to us but a sorry admission for the paper itself.

Just to be clear about this: The MD, or even the EO forums itself, is not, and never will be, the center of the Eve universe. Repeatedly saying it won't change that either.